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37 reviews
magenta m.
magenta m.VIC6 posts
 

Unprofessional charlatans – This property agent Eview in Frankston is also trading as Zebra property management. Be aware that they are unethical, unscrupulous, deceitful, dishonest and will not have your tenancy rights upheld. Do not rent a property from them they are charlatans, no integrity, totally unprofessional. I wouldn’t use them as a managing agent, or buy a… Read more

property from them, nor as a rental agent. Whichever way you look at their unethical practices, it’s grossly unprofessional, no integrity whatsoever. Steer clear, be warned.

mlgaustralia
mlgaustraliaVIC12 posts
 

Stay away from Eview Real Estate Frankston if you want to lease your property – recently I had experience with eView Frankston when leased my property and employed e-view Frankston for property management. The initial conversation with Nadine was very pleasant, however, it lasted until the first issues we had to deal with. A Very unprofessional way was handled by Rachelle S to rectify the problem as well totally unlawful… Read more

advice was given to the tenant to finalize the lease. The advice to repay the money on early departure (after the agreed departure day) was given against the RIEV and Vic legislation. Waste of everyone's time and very unprofessional. So my advice to stay as far as possible from these unprofessional agency

Eview Group
Eview Group    

Hello Michael, We are sorry that our professional… Read more

GlendaN
GlendaN2 posts
 

Making life difficult for this renter – We only learned Eview Chelsea was our property manager by accident. For more than a month we'd been paying rent to Barry Plant so learning about the change in this way was unsettling. Today I received a text message reminding me of a routine inspection planned for tomorrow. Wow! Didn't see that coming because we weren't given 7 days notice for a start. I don't like the way this is going.

Positive reviews

GSC
GSCVIC2 posts
 

Agent Review Leon Zuidema – Top marks for communication, honesty and transparency. His knowledge of the market was exemplary and his calm, professional approach allowed us to feel confident with the entire process. We were very impressed by his work ethic and extremely happy with the result. We would highly recommend him to anyone looking to buy or sell.

Mildred T.
Mildred T.
 

Thank you – Very helpful and nice agent of eview werribee. Highly recommended Shannai Dean property manager of Eview Werribee. Thank you for helping me processed my application for my rental house.Thank you ☺️

Chris M.
Chris M.VIC
 

P & G Real Estate Narre Warren - Great Personalised Service – Fantastic personalized team with tons of ideas ! We were really stoked by this team. The market was relatively low and Paul's team clearly advised some of the small ways to improve our chances in the market. He and his team were great communicators; conducted open for inspections at varying times and Paul was clear about the different strategies… Read more

we should adopt and was sensitive to our needs. We got a really good price due to the strategies he employed.. so take his advice.. !! Great team to work with and they go out of their way to handle lots of little things that others would leave to you. I cant commend them enough.

Negative reviews

stephen13
stephen13VIC87 posts
 

Avoid Eview Frankston Unless You Like Being Deceived & Your Time Wasted!! – My wife and I went to look at purchasing an apartment in Frankston and quickly tabled an offer. During the viewing process we were told by [Name Removed] that there were parking spaces available and these could be rented long term and would cost about $90 per month. This information made the proposition very attractive to us. I tried to ascertain… Read more

information regarding the actual size of the property and this was ignored on a couple of occasions. I was eventually told by [Name Removed] that it was 50 square metres. It turns out it was actually 42 square metres at best. I was then advised by the property management group that there was a waiting list in place and this would be for at least a few months and the space would be $275 per month. We had the sales contract and I needed to amend it to include finance and we never heard from [Name Removed] again. The standard in low in Melbourne for estate agents ethics but this guy really is the bottom of the barrel.

Jake
Jake
 

Told one thing by an agent and another thing happened – Certainly consider a 1 star far to high for this agent. As a purchaser I can only feel sorry for the vendor not achieving the best possible outcome in the pearcedale area.

Eview Group
Eview Group    

Hello Jake, I have looked into the situation to… Read more

Koko
Koko
 

Very bad experience regarding renting a house – Terrible experience regarding renting through eview, they only working for the sake of landlord not the tenant. They keep changing the property manger. I evacuate the house since one month now and still not get my bond back although the house already been rented to another tenant. Also they are lacking good manner and communication skills. So please stay away from this agent if you going to rent a house.

Eview Group
Eview Group    

Hello Koko. Sorry to hear of your experience. Can you… Read more (+1 reply)

Recent reviews

Deepak Goel
Deepak GoelVIC2 posts
 

Great communication and support – Renting from Eview Werribee and now it is nearly one year. Never had any issues, always received quick response for any work needs to be done. Always received a letter in advance for inspections. Michelle Evan is the best.

kiaora.deb
kiaora.deb2 posts
  Verified

Great to deal with – We have been tenants with Eview Werribee for the past 2 years. Every house inspection was easy, no intrusive questioning, and we always felt the agents we're easily approachable. If any maintenance was needed the agents dealt with them immediately. I have always been in touch via email as I'm not really a talk-on-phone person, and their agents… Read more

have always been very understanding, respectful, helpful and patient.

We did leave a couple carpet stains (kids hey!) and our agent Michelle managed to negotiate a fair deal for us.

If we stay in Australia we would love to rent through Eview Werribee again, thank you all for everything!

Mary S
Mary S
 

EVIEW WERRIBEE REAL ESTATE IS THE BEST – We’ve been with Eview Werribee for 4 years now and we wouldn’t go to anyone else. Their Passion for helping families like mines and showing loyalty over the years is what makes them a Great Company to work with.

Sophia
Sophia3 posts
 

Happy with them – Lucas Petrovich & Jason Adballah are two greatly patient, assistively & friendly salesmen. We purchased one investing from them last year. Tamika Thurgod is an excellent managing agent for this investment leased. She responds our enquiry promptly, helpfully & kindly. We feel comfortable to deal with her.

Real Estate Agents

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M Sawyer
M Sawyer2 posts
  Verified

Well looked after – Eview Werribee manage my property and they had it leased before the house had even settled! (Access negotiated prior to settlement), I had 5 days between settlement and the tenant settling in! Great communication, no hastles. Highly recommend the Werribee PM team.

Soe
Soe
 

Fantastic service – Shane Donovan and team were extremely helpful! I would highly recommend their services and expertise. I went through several real estate agencies but Shane and the team were most effective in selling my property. Thank you!

Keith Gibson
Keith Gibson2 posts
 

Totally unprofessional – Recd an unsolicited call offering a valuation on my prpperty. An appointment was made. No one turned up on the due date, and after half an hour past the appointed time i rang their Healesville office and told them "dont bother" I would have expected at least a phone call advising of running late......but nothing!! Never deal with this company, they are totally unprofessional

Rich
Rich
 

Don't do it! – Tried to purchase a property from [name removed] from narre warren office. Totally unprofessional and unorganized. I would never consider buying property from them again. Lots of other companies to go with that actually pit in an effort to sell your home.

James
James2 posts
 

Frankston Head Office – Found this organisation and the agents a little slimier then your usual lot. Was shown around a couple of properties and never heard the end of the calls. Met the owner or director of the business and found him to be a little daft... and very self absorbed. A generally weird experience - so much so i had to share.

Eview Group
Eview Group    

Thank you for your feedback. It is regrettable to… Read more

Pete
Pete
 

If i could give a 0 I would – Poor communication. Blatantly ignoring emails after multiple lies. Worst estate agent ive ever purchased from. Will be doing no further deals.

Eview Group
Eview Group    

Thank you for your feedback. We would like to find… Read more

erns
erns
 

invasion of privacy – My name is ernest one woman just entered my house whenever...and was constantly around every week bugging me how many times do you check out property ...disgusted

Eview Group
Eview Group    

Hello Ernest, We would like to know more about your… Read more

Sarah
Sarah3 posts
 

I was never paid a cent from the Deposit of the Sale of my Home – Eview received incorrect banking details Not From me Paid that Person And Refuse to pay me My Deposit from the sale of my home.

Eview Group
Eview Group    

Dear Sarah, We pride ourselves on our service and… Read more (+1 reply)

Ab J
Ab J
 

Dishonest, deceptive, bullying & unprofessional – I now believe all the one star reviews about this agent. Be careful when dealing with them and seriously consider another agent. The agent was very pushy & bullied me with emails, phone calls & text messages to get the contract signed. After agreeing on the price of the property, I signed the contract and organized banking & conveyancing… Read more

services. Loan approved & conveyancer started to work only to find the agent coming back to me with a game by putting more than $ 60,000 extra on top of what we agreed on.

I informed the agent that we are not negotiating price now, we have already agreed on the price. To surprise me, the agent said your offer was never accepted. Off course a big lie. The agent is using unethical and subtle sales tactics. I confronted the agent with his written communication. The result is rudeness, lies, personal attack and shifty work to cover their rubbish work ethics.

I advise everyone to refrain from dealing with this group. They will waste your time and money.

I now believe that any review on "ratemyagent" website is either paid or fake.

Eview Group
Eview Group    

At Eview Group, we pride ourselves on operating at… Read more

Real Estate Agents

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Rain
Rain2 posts
  Verified

Unprofessional, Rude, and Poor Communication! Worst service I have ever seen! – Purchased a property from [Name removed] and [Name removed] from Eview Chelsea. After signing the contract, the whole experience became a nightmare. As a purchaser I was treated with disrespect and was bullied by the vendor [Name removed] and Eview Chelsea Principle at the final inspection. All communication started to dwindle after signing the… Read more

contract.

At the first inspection, [Name removed] spoke about renting the property out. And he was promising that he could easily rent the premises out to Chinese people with higher rental revenues. He then didn't answer his phones. Instead, he texted us with some stories about his so called tenants were sightseeing in Sydney. We could sign the contracts once they were back, etc. As the weeks passed, his so called tenants somehow disappear. He might have someone else to rent for basic market price. 3 months! Before I signed the contract, he promised me that I could rent it out easily higher than market price as he had strong resources with Chinese tenants. Then as soon as I signed the contract, he made himself so hard to contact! Apparently he only had time to text us back!

Even when I booked the final inspection, I received a text message from [Name removed] ten minutes prior to the appointment time to contact him. When we eventually spoke, he advised me that the vendor’s property wasn’t ready for an inspection and advised me to reschedule. I found this very unprofessional as I had already driven 40 minutes before being notified and this appointment was scheduled weeks ago! We still went and unfortunately found 4 broken windows, 1 broken door (was obviously punched by someone and then repainted to cover), and 1 big crack in the bedroom. Everytime we pointed out a problem, he straight away asked the owner who was always "staring" at us and present. Of course, he would say it was like that on your first inspection! However, none of these were in our building inspection report, so we asked for another final inspection.

On the final inspection day, we were told that he was no longer dealing with the property. Therefore, his co-listing agent [Name removed] from Chelsea Eview would meet us there. However, when we arrived at the property 5 minutes later, [Name removed] did't show up. Instead, his girlfriend from Chelsea Eview arrived. She started speaking to me in a loud and aggressive manner. She had no interest in hearing my concerns about the unrepaired damage. Her response was “I don’t want to talk to you, I don’t want to argue with you, you are wrong, just go, go do your final inspection! just go! Stop wasting my time!”. For an officer in effective control to talk down to myself in such a manner is extremely unprofessional. The vendors also were not very cooperative and aggressive to me. I felt quite threatened and very uncomfortable during the whole process.

Additionally, keys to the property were not provided to me by the agent at settlement. She called in the morning of the settlement day advising that the vendor would leave the keys in the meter box at the property, because it's too far and difficult for her to handover keys to us in person. When I arrived to collect the keys on settlement day, there were no keys in the meter box as previously arranged. I phoned Eview’s office and spoke to a staff member who informed me that no one knew where the keys were. Then she said" Oh, the vendor locked all the keys inside of the house". After an hour of waiting at the property no return phone call was made, so I had to call again then the staff member at Eview slowly arranged for a locksmith to open the property. When I eventually gained access, I was horrified to discover that the naturestrip was fully loaded with chairs, couches and rubbish. I emailed her regarding my concerns but never received any return emails or even a phone call regarding the settlement exchange.

I am left feeling bewildered after the whole experience and have a good mind to report the issues due to their unsatisfactory conduct. I believe that agents are to act in the best interest of the parties involved in a legal contract of sale and this was not my experience.

Eview Group
Eview Group    

At Eview Group, we pride ourselves on operating at… Read more (+1 reply)

Paid on time
Paid on time2 posts
 

They just will not communicate, they jump straight to court. Yet in the court, they do not know what – I have asked on 3 meetings, and an explanation, as to why [name removed], my property manager would not give me a reference. After nine years of renting, my rent always paid on time, I only failed one inspection, yet when her manager came back to redo the inspection, walked out mad, as her time had been wasted. They will not communicate. No matter… Read more

how many meetings you ask for. I am in a catch 22. I have to move, the owner wants to fix the unit up. I need a reference from the property manager to obtain another place, yet this immature female, will not give one. I have rang properties managers I applied for, they said, no she has not returned my call. Yet under oath in court, she said she did. Then outside the court, she back down. Her manager then stuck up for her, then back down, when I said, I know the property, you gave the referral on. Since this date, I will still be home less as of the 29th, this month. Simply because, [name removed] is not mature enough to do her job and can not understand that she holds the future of peoples lives. As it is up to her to stop the catch 22. But to Eview rental, they do nothing wrong. Its my fault, I am in this catch 22. So in the long run, they can not be trusted. When I told them this, they were shocked. Ignorance, immature, and plain stupidity. I also have another 4 court hearings, they have booked, yet the judge agreed with me, with moving out on the 29th. But the just keep applying to VCat, for no reason. Which will be sorted in a Liability court. As they have fore gone there responsibility of care, and duty. But since they do not believe, this applies to them, this will be short, quick, and they may loose the rental department here in Frankston. As judges take this very seriously.

Eview Group
Eview Group    

At Eview Property Management, we pride ourselves on… Read more

Ray
Ray27 posts
 

Do not purchase from [Name Removed] from Donovan – Purchased a property from agent [Name Removed] from eview donovan. When I made the offer I specifically ask the rights to use the photos to advertise before settlement. She said that was not a problem and investor always do that. It doesn't need to be written in contract. For some reason, I engaged with another agent tonnage it. As the result,… Read more

she threatened to take us to court if we use the photos.

Lucky it did not cost me much. But definitely do not buy from her. She might sneak in something in your contract.

Eview Group
Eview Group    

Hello Ray, We're sorry that you did not have a… Read more (+2 replies)

Jony W
Jony WVIC6 posts
 

eView treated us like a VIP customer – We're in the process of acquiring a property through eView Group [Name Removed] and [Name Removed] was our sales manager. He has so much knowledge of the suburb area, and its potential growth. Although we were just the buyer, eView has treated us like a VIP customer. Initially, we were always under the impression that a real estate agency was only… Read more

in favor to sellers. However, eView had proven us wrong.

Dealing with the Rental Department was a piece of cake too. They explained things in a simple and easy-to-understand way for blokes like us who knew little about renting a property.

We definitely recommended eView Group.

Robert
Robert
 

Terrible communication, unprofessional, Liars – Never deal with them again. As soon as I signed the contract, they start to behave like I've never seen before !

Eview Group
Eview Group    

Hi Robert, my name is Arthur Proios, I am one of the… Read more

JordanJames
JordanJames
 

Great Auction Result – Great Auction Result by Arthur; Always hard to sell a business partner's & friends property, especially when the client is a 'high detail' person like me! Great campaign from all the team leading up to the auction; delivered on all his promises and got us a great result. Love your work AP and Eview team!

Sold with joy
Sold with joy
 

Sale price & service exceeded my expectations - Eview Real Estate Frankston – The team at eview were fantastic to deal with. Having had a previous ghastly selling experience with a local agency a few years ago naturally I was weary, but from the moment we engaged Michael of eview under recommendation from a friend me and my husband felt at ease. Everything was explained clearly, followed thorough and delivered in accordance with his advice. Can't be happier - with the extra money we can afford a holiday.

Cutie pie
Cutie pie2 posts
 

Landlords Beware!!! Didn't Look After Property, Inaccurate Statements And Bad Service!! – I had a rental property managed by them and as an interstate client, I placed my property in their care and relied on photos sent by them on a regular basis. In 2 years, I received 3 condition reports and photos were taken from a distance. It was impossible to see the actual condition. In one report, there were photos of the entrance of the… Read more

property that does not reflect the condition at all!!

The tenant trashed the property at the end of the lease and when I requested the agent to pursue the damages, I was advised by the agent that the property's condition was in accordance to normal wear and tear. The exit condition report stated no abnormality. The agent refused to pursue the damages and even returned the bond money to the tenant when I repeatedly (3 times in writing) told them not to as I was pursuing this with VCAT. Lucky for me, VCAT ruled in my favour and we got paid our damages. This is an agent that does not look out for Landlord's interest.

Monthly statements DO NOT add up to the EOFY statement. The EOFY statement had extra expenses, amounts not adding up and when I queried, they were not cooperative, they refused to answer the queries. I requested for copies of used services or bills that they paid, up till today, I have not received all copies of used services and when I sent reminders, they were rude and nasty.

If you are looking for an agent, do not use them, they were rude, unreliable, provided inaccurate statements and even raised their voices at me.

Guest
GuestVictoria
 

Terrible communication, misleading, no care for tenants – Extremely poor communication lead to a misunderstanding that cost us another months rent. They were pushy and rude and made us to feel like we had committed a crime. They did not try to help find a resolution that worked for both of us. Never kept us in the loop when we asked questions, even when we suggested we were not continuing on they never… Read more

asked the questions to make sure everything was in order.

Sloppy management and horrible customer service.

Should have known as on day one I had to wait an hour after my scheduled appointment to pick up keys ad nobody was at the office and the phone number printed on their front door was disconnected.

Forget Eview, go stockdale and leggo instead. So much better in every department. Especially problem resolution.

Unknown
Unknown
 

Liars, pushy, didn't work for us as a client! – [name removed] sold herself on being able to get top result and would push buyers to do so. Reality was she pushed us to lower what we wanted for our house so she could get a quick sale. She lied about interest in our house so we would accept the fist offer we got! She was rude, unprofessional and never once listened to what we asked of her. She… Read more

tried to alter contracts to higher amounts after we signed them.

A very untrustworthy agent! And her rates were twice that of others. Definitely not worth the time or money!

Far from professional or
Far from professional or
 

unprofessional, liars, and sneaky – Our original contract was with XXX Real Estate, had no problems, rent was paid on time, inspections were perfect had no trouble with XXX real Estate. Then eView took over the lease, had no notification, and then it started. Had the inspection from eView, then get a breach notice. We have been threatened both verbally in person and by mail by… Read more

an eView Real Estate Agent. And now trying to get another rental eView has been giving us a bad reference to the new agents while we are trying to get a new rental "Email evidence to support this" I also have a audio recording of being threatened in my own rental place, by a eView Agent. I would sware to this in a court of law, give me a lie detector test and it would all be true, but funny thing... im facing homlessness in less then 3 weeks and because of the virulent, and nasty behaviour from one eView office, and 2 eView Agents. i may end up having to live in my car.

Mel
MelVictoria3 posts
 

Eveiw was great to deal with!! – Had a great first time experience with Eview. They were prompt in the response and always professional when dealing with them through out the steps in selling our house. [Name Removed] was great and would recommend him to my family and friends for future sales he was very professional and a great sales representative. professional and reliable

Hayley
Hayley
 

Outstanding service – I had an outstanding level of service from [name removed] at Eview Narre warren we listed our property and achieved a fantastic result for us that we really didn't expect in 3 days over every other agents price quote he was proffesional and exceeded on his promise. Deffenitly recommend Khalid to all our friends and family. Service great result and proffesional

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