eVitamins

eVitamins

 Verified
eVitamins
3.8

138 reviews

PositivevsNegative
72% · 9930 · 22%

Return Claim MadeYes · No
Product Quality
2.0
Shipping
1.6

Reviews

138 reviews
Greg
Greg
  Verified

No product delivery all money lost

I ordered a product from evitamins on September 30, 2023 and never received the product. I asked them about it, and they replied they do not have it and I said go ahead and refund since they do not have the product they advertised. But I have heard nothing since, even writing back to them twice. Show details
Bella B.
Bella B.Metropolitan Adelaide, SA
 

Terribly Poor Customer Service

Have had an order with E Vitamins for 3 months...multiple emails, no response, use their zendesk contact and no response, ring their customer service (both numbers) and always recorded message saying they are closed even during what is very clearly their opening hours. No idea on status of order. No way of contacting them. I would not recommend them.
Rachana V.
Rachana V.Sydney, NSW
 

Very disappointing experience

I dint feel like giving any stars to these theives! I had ordered ovasitol on June 30th 2023, I have still not received it.
On initial enquiry, they mentioned there was a delay in shipping as the product was in short of supply. There was no email sent to me notifying this issue.
And the recent reason is it is stuck in Sydney customs.
When I asked for refund, they are not replying to my email. This is sooo unprofessional and unethical. I am in process of raising complaint with Fair trading. It's been 5 months. How can these organisations be so unethical and still not shutdown! Show details
Lorkay
LorkayPerth, WA9 posts
  Verified

Still Waiting for Order

Ordered vitamins on 29 May 2023 and still have not received items purchased...now 14 August 2023. Have placed a dispute with Paypal and am waiting for eVitamins to reply. Website shows the vitamins have not been shipped. Show details
Michael Winrow
Michael WinrowGreater Melbourne (Inner), VIC3 posts
  Verified

terrible website

website appears cheap and fussy. Poor layout, poorly thought through.I would spend the extra hundred dollars and get a proper company to do it. It looks like it was designed and constructed by someones son in his bedroom one weekend when not at school.
tania v.
tania v.
 

Delivery to Aus from US

I ordered Ovasitol from the US and it came within 4 weeks of purchase. I was initially worried that the item may not arrive, based on customer reviews, however was pleasantly surprised! Would order again through eVitamins.com.
  • Thumbnail
elly
ellySydney, NSW10 posts
 

PARCELS DON'T ARRIVE

I wish I had read this reviews before ordering from this company, its been over a month since my order was placed and yet no parcel has arrived, the tracking system has been frozen half way through the process for over a month, customer service is horrendous for this company they are in the habit of not replying to your complaints, I don't even know if I will be able to get a refund considering their terrible customer service. Never again!!!
David E
David EPerth, WA3 posts
  Verified

Dont use this company

Like many other reviews on this site, paid for a product, weeks later hasnt even shipped as per UPS tracking info. Feels like a scam Show details
David E
David E  
More

*Edit, I was eventually given a refund, but I had to follow this up with the company. My order was never shipped.

Palagi
PalagiSydney, NSW21 posts
 
CJB
CJBGreater Melbourne (Inner), VIC
 
  • Thumbnail
  • Thumbnail
Nikolai G.
Nikolai G.2 posts
  Verified

Never buy from evitamins, save your money

The worse service ever. Customer support is not willing to help. Never got my order, because of the customs restrictions. I was told by evitamins that it was fault that i didn't know about the customs restrictions while ordering, but they have never warned aboutit during the order processing. Six month later, they have replied that they connot make a refund but only to issue a credit for the future orders. NEVER order anything from them,outaide US. Save your money! Show details
Angela
Angela12 posts
 

This delivery took WAAAYYYYY too long, and still waiting!!

I ordered some vitamins from these people on the 2nd of January, it's now the 23rd and nothing yet. This for me is WAY too long to have to wait for an overseas delivery. I don't know the shipping method they use but it SUCKS. Don't waste your time doing an order, because planning 2 months or more ahead of time for running out of vitamins is too long in my book! I planned ahead 2 weeks and that should of been ample time. I do online orders ALL THE TIME, never has anything taken this long. Beyond a joke, and they have no customer service! Have emailed twice and no reply yet!! Nothing, not a word, not even an automated response. Ridiculous. Very frustrating.
Pingyrat
Pingyrat5 posts
 

Excellent customer service and product

The product I ordered took a long time to come but through no fault of eVitamins. It was dispatched quickly but was held up by Australian customs. I contacted eVitamins twice whilst waiting for the delivery and even though the issue wasn't at their end, they went above and beyond to assist in any way possible. Will definitely use eVitamins again. Show details
Not so happy Jan
Not so happy JanSouth East Queensland, QLD
 

Shipping information was inaccurate... This company is so unreliable!

While the product is good, it took 2 months to get here!! Tracking said it went from country to country for weeks before even arriving in the destined location. Show details
Product Quality
Shipping
Claire
ClaireGreater Melbourne (Metropolitan), VIC
 

6 weeks later product still hasn’t left the US

After 6 weeks my items still haven’t left the US. I wish I had seen these reviews before as I would never have ordered from them. Such bad business operation! Show details

Questions & Answers

Shayden
Shayden

I didn't order anything and .01cent was taken out of my bank account

Nikolai G.
Nikolai G.  

Worse company, just incompetent and no help. Never order here!

Not happy Smurf
Not happy Smurf

Has anyone ever experienced or noticed incorrect tracking information on any of there orders?

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.