I am very pleased with the cleaning that had been done in my home by Excel Cleaning. The cleaners were always punctual, polite, friendly and willing to carry out each task I had asked for. My home was consistently cleaned to a high standard.
Exceptionally clean !
Very impressed with Excel Cleaning. The staff are professional and very reliable. Great service and excellent cleaning provided by Jodie. Her service is always to a very high standard and she makes sure the house is exceptionally clean every time!
Big load off my week
It is always great to come home to a clean and neat house. Being so busy during the week and also weekend, it is so nice to have someone take the stress out of having to clean my huge home. Staff are also very friendly so it makes it so much easier.
Not only is the cleaning to an extremely high standard, the staff are friendly and kind. Without my lovey cleaner my house would be a disaster zone. This is a priceless service for me that I can’t live without.
Great Service and excellent cleaning done by Joanne. Very reliable and trustworthy. She goes out of her way to make my house look great. Price is very reasonable for what she can do in 2 Hours. Would Highly recommend her.
Not happy with the service, or cleaning let alone the dishonesty when items were broken. No personal service at all. Wouldn’t recommend. at all unless you like to throw money away.
Everything that I requested was done to perfection. Areas that hadnt been cleaned for a while were done without me asking. Professional, thorough and very efficient. I highly recommend this company.
Look no further!
Excel Cleaning are a professional cleaning service who employ reliable, efficient and hardworking people. Very grateful for their services and regular follow up calls. Many thanks for your excellent services.
Our cleaner is very reliable and communicates well. She does a great job with environmentally friendly products and is happy to do extras on request on a rotating basis. I feel very comfortable and trust her in my home.
We were lucky to have been matched with a wonderful cleaner who is honest, trustworthy, reliable and is very good with her cleaning. Our home feels new everytime! Couldn't be happier.
Always happy when Xcel call to see if I’m happy with the service & my response is always, ‘to arrive home to a clean house & be extremely happy with the service is a win win’.
Unhappy wage slaver
Shocked to discover the amount Excel withheld from the money we were paying for cleaning, which left us feeling like dirty wage-slavers. We could understand the company wears the cost of training and settling in cleaners to match clients, especially after we found the first and then next cleaner were hopelessly unsuited. However, those fails also came at a cost to us as it meant taking leave to induct their cleaners. However, it is incomprehensible that Excel would continue to withhold its full fees on an on-going basis for our “third time luck...y” cleaner when we had experienced a successful placement for more than six months. When challenged about whether withholding the full fee was still justified for our capable, reliable and embedded cleaner Excel contended it might still need to provide a replacement cleaner in the event of leave or illness. Good grief! As if we we would again take time off work to induct a replacement cleaner for a temporary issue? A poor business model. Surely cleaners once embedded should experience agency fee relief. Who knows? It might even incentivise good ones to stay on.
Very professional and great service. We always appreciated the regular check-ins to see how things were going. It was always a good treat to arrive to a clean and tidy home! Highly recommend Excel!
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