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EzyDVD

EzyDVD

2.4 from 51 reviews

See the Best Online Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
7
4 star
8
3 star
5
2 star
11
1 star
20

Althom

AlthomPerth, WA

  • 69 reviews
  • 8 likes

Pre-Orders can mean they have you money for up to 7months plus

published

Be very careful of this mob. They advertise a DVD as "Coming Soon", "Pre-Order now to secure your copy at this price"
You order and they take payment.
Then you wait for more than 7 months for the product to arrive and even then they cannot be bothered to advise when it's been posted or provide tracking details

Product Quality
Shipping
Return Claim MadeNo

James Shellshear

James ShellshearIllawarra, NSW

  • 5 reviews

Used to be a fan....slow/no delivery and zero communication

published
Shipping
Return Claim MadeNo

Deb

DebMorayfield

Excellent service & Delivery

published

I am very impressed with the speed of delivery for my order and all DVD’s wrapped in plastic and exactly what I ordered. I was also very happy that all DVD’s dispatched in one package and that the website shows if what you are looking for is in stock or not when you place the order. Will definitely purchase from EzyDVD again.

Cindy

CindyBrisbane

Awful

published

I order a DVD from them.The disk looks awful with many fingerprint and some scratch,the case is broken as well.


They turned up, which is always nice.

published

AVERAGE

published

After ordering my DVD, it hadn't arrived yet.(after 9 days) So I emailed the company, The good thing is that I got a reply straight away, and had informed me that they were out of stock. If I hadnt emailed them, about why I hadnt received it yet, I probably still be waiting. I think an email, to the customer saying it is out of stock and will take a little longer to deliver would be benefical, as well as a tracking system.
As promised by the email, the DVD, became in stock and got it within a few days.


Outrageously rude - do not use!

published

Advertised NTSC format on a specials ad that I bought a DVD from. When dvd came Region 4, I pointed out the disrepancy. They directed me to their detailed webpage for the DVD purchased, which said Region 4, NTSC format, and said they would not accept that I didn't look at that page (which I didn't). I trusted the special advertisement page which said ONLY NTSC.
I tried to help them achieve honesty in advertising. I never requested a refund or return. They responded by accusing me of not being honest.


UnEZY about this business

published

I've ordered several DVD's from this business - several were supposedly sent 10 days ago and still haven't arrived. They claim that there are no tracking details (what rubbish). They also say that I would have to wait for another month or two before I could claim a refund Stalling techniques at its best! On the second lot of DVD's I ordered, I was told that they weren't in stock. I asked for a refund and was told that it would take two days. Four days later still nothing. This company is really dodgy and I regret ever having gotten involved with them. Based on my experience, I wouldn't recommend anyone using them either. They seem quite archaic and unprofessional.


phantomblot

phantomblotWestern Australia, 6415

OVER PRICED

published

not only there service is crap , and rude ,there far more expensive then other stores ,,,jb hifi kills them ,in all aspects and a lot cheaper ,GIVE EAZYDVD THE FLICK ,LIKE THE PEST ITS GROWEN INTO

b206

b206

  • 2 reviews

How to destroy a business

published

EzyDVD used to be an excellent online retailer and I have purchased a lot of movies and TV series from them in the past. After my most recent experience I will never buy from them again. I purchased a total of 7 items (all blu ray titles). It took several months to get 5 of the titles and when questioned about the remaining two they stated within a month. Just before the month was up they cancelled the order and refunded one of the non supplied titles with no explanation. It took some effort to have the second non supplied title refunded, again with no satisfactory explanation as to why they could not supply.

Never again EzyDVD!!!


sonic

sonicAustralia

  • 4 reviews
  • 5 likes

I got my item.

published

I pre ordered Taken 3 for mum and I was told it was sent on 15th June 2015 and they said it would arrive 3-10 buisness days which I got today 23rd June 2015 it only took 7 days. Great service.


z1984

z1984AU

  • 3 reviews

Not Ezy. 7-10 day delivery took 46 days.

published

Robourne

RobourneAU

  • 13 reviews

OK, not brilliant, service seems to be going downhill

published

Pre ordered a DVD. Received an email a couple of days post release to say it would be dispatched sometime in the next few days. It finally arrived 10 days post release - could have just gone up to local shop and bought it a week earlier at a better price. I've bought from them before and they've been OK, but now service appears to be slipping.


Simon

SimonMelbourne

  • 10 reviews
  • 7 likes

Regular customer

published

RyanY

RyanYAdelaide

  • 5 reviews

Would give it 0/5 if I could. Avoid!!

published
1 comment
RyanY
RyanY

Terrible Business

published

Terrible Business they have really bad leadership, effort and very poor management style. The bad about this business is they delivery the movies DVD and Blu ray not on time they need develop faster and sending in the destination in time. The way to make profit is to expand the business around the world in Melbourne and Sydney so people could buy the Movies DVD and Blu-rays they don't have to go buy at JB HI FI.
the movies DVD and Blu-rays are very cheap.
ordering online take several day to delivery the movies to it destination


Sarah

SarahLongreach

  • 2 reviews

Good

published

I live in a small area where the only DVD shop has shut in. EzyDvd has become my source for DVDs I want. I have had no problems with receiving orders and the prices are good. The site is easy to navigate unlike many other store sites. The only problem would be the shipping process can be slow.
great customer service, reliable, easy to navigate
shipping process can be slow


Decent

published

I can see a trend here, and would have to agree that the delivery and process times are pretty slow, but I have had no issue with receiving orders, and the prices are good, especially PC games which they now offer. Cannot comment on customer service as I have never had any issues to address them with...
Great prices, reliable
Slow process and delivery times


order processing

published

if it takes 8 days for an order to be processed, not even despatched, then it concerns me greatly. i wonder how long it will be before i receive my dvds. i have emailed customer service today so it will be interesting to see if i get a prompt response or if the business's ethos of 'customer satisfaction' is just empty words.


Cameron1391

Cameron1391

  • 9 reviews
  • 5 likes

OK Service but they need to be more reliable

published

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Questions & Answers

kerrie

kerrieasked

What is the best site from which to order DVD box sets that are playable in Australia and not pirated? I'm thinking of TV programs like Downton Abbey, Madame Secretary.

2 answers
sonic
sonic

Ezydvd.com.au and www.dvdorchard.com.au. They are both very fast. I pre ordered Harry Potter collection box set from both places and they are both fast I also ordered a dvd from ezydvd and they said it would take 3-10 buisness days to send depending on my location and it took 7 instead of 5 now by regular post because mail is a bit slower but it still arrived.

sonic
sonic

ezydvd.com.au in Melbourne Victoria Australia and dvdorchard.com.au in Queensland Australia are fast and only sell Australian DVDs, games, books and are not pirated they are in Australia.


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