EzyTrail Camper Trailers

EzyTrail Camper Trailers

 Verified
4.2

128 reviews · Statistics

PositivevsNegative
80% · 10222 · 17%
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Return Claim MadeYes (4) · No (46)
Warranty Claim MadeYes (14) · No (41)
Product Quality
4.0 (59)
Customer Service
4.1 (61)
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Reviews

EzyTrail Camper Trailers128 reviews
Michael davies
Michael daviesVICGippsland, VIC3 posts
  Verified VIC, Kilsyth

Poorly made and handled

Worst place to deal with ever. Bought a new camper and got stuffed around from start. Missing parts and a whole room . Tap doesn't work or the pump for it. Rang up and got sent sorry emails . That's about it. No bring it back we will help. Nothing. Just a sorry to hear that. Pretty poorly handled. Still can not use it properly after 12 months. I gave up emailing in end as nothing was going come of it. They got money and ran. Can't Evan put it up properly as some poles have been cut to short. Show details
Product Quality
Customer Service
Mr pajero
Mr pajeroQLDSouth East Queensland, QLD5 posts
  Verified QLD, Sunshine Coast

What warranty what customers service

The camp fall apart after 3000 ks and after 3 setup drop off to them it took 8 to 10 weeks to so be call fix they use the same screw holes in to end grain of split plywood they also put a screw right thought the floor as well
They have told me to take them to fair trading qcat or accc it going cost 2800 to be fix Show details
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Xiansheng
XianshengQLDSouth East Queensland, QLD35 posts
  Verified QLD, Sunshine Coast
Product Quality
Customer Service
Michael & Karen D.
Michael & Karen D.3 posts
  Verified QLD, Sunshine Coast

Excellent service

Troy and Zac. Great friendly team to deal with. Found them honest and upfront. Explaining our new camper was very thorough. Very happy to answer any questions. Lovely clean showroom. Show details
Peter
PeterSAMetropolitan Adelaide, SA
  Verified SA, Adelaide
adrian p.
adrian p.QLDSouth East Queensland, QLD4 posts
  Verified QLD, Sunshine Coast

Sterling LX MK3

I bought a brand new camper trailer and all I can say is that Joshua and Robin are professionals.
Excellent value for money. Show details
JinxD
JinxD13 posts
  Verified SA, Adelaide
Ian
IanNSWSydney Surrounds, NSW
  Verified NSW, Penrith

Parkes 15 Quad Mark 2

Parkes 15 Quad Mark 2 is a very practicle van. It suits our needs as a family of 4 who regularly camp off grid perfectly. Show details
Lyn
Lyn2 posts
  Verified NSW, Penrith
Product Quality
Customer Service
Julie
JulieMelbourne3 posts
  Verified VIC, Kilsyth

Excellent customer service

We have our new van today thanks to Luke and the team at Ezytrail Kilsyth. Easy to communicate with and excellent handover.
This is our 3rd Ezytrail as we have continued to upgrade and despite looking elsewhere- nothing else gave the same level value for money let alone customer service. Ezytrail have continued to upgrade their products to be fully functional and modern and responsive to customer feedback Show details
Tammy
TammyNSWSydney, NSW2 posts
  Verified NSW, Penrith

Highly recommend the team at Ezy Trail Penrith

I purchased my first ever caravan from the team at EzyTrail Penrith. Luke and the team went above and beyond all expectations throughout the entire process.

The team were helpful with answering all questions which demonstrated an extremely strong product knowledge, made recommendations which assisted with decisions. Their product knowledge made me feel extremely confident at all stages of the process.

I am very happy with my purchase and cannot recommend Luke and Rick at EzyTrail Penrith highly enough to anyone wishing to purchase a camper or caravan.

Rick and Luke are extremely passionate which reflects in the service provided. Show details

Blake H
Blake H2 posts
  Verified NSW, Penrith

Absolute Quality and Expertise!

Luke and the crew at EzyTrail Penrith are incredible. Whether for a weekend away or for our lap around Oz, they had the knowledge and expertise to get us on the road and keep us moving. As new caravaners, their after sales service to ensure a smooth trip and overcome things that either we didn’t know or that we may have accidentally stuffed up, has been exceptional. The entire crew go above and beyond and make dealing with EzyTrail an absolute breeze. We’re so stoked of the quality and versatility of our Parkes 15 MK 2 Quad, it’s our home on wheels for the next 12 months and has everything and more that we need, will definitely keep coming back to EzyTrail in future. Show details
Katie
Katie
  Verified NSW, Penrith

We are so happy!

Very happy with our purchase. The customer service was brilliant, the guys definitely know their product and are happy to have you back as many times as you want to check measurements or any other queries you have. Everything was simple and the camper itself is a great unit Show details
Liz S
Liz SNSWSydney, NSW2 posts
  Verified NSW, Penrith

Absolute Legends

I recently had to get some replacement parts for our Ezytrail Stirling Gt MK2 camper- I went to the Penrith store and the guys there were fantastic. Parts were in, friendly staff. We love our camper it has been all over the place with us- Cape York, Fraser Island and too many other places to mention. Would recommend our camper and the follow up and replacement parts service from the guys at Penrith! Show details
Raj
Raj
  Verified NSW, Penrith

Sterling MK3, perfect for our needs. Easy to tow and set up

The boys at Penrith Ezytrail are super friendly and helpful. I would recommend them to anyone interested in a camper trailer or caravan. Show details

Questions & Answers

James C.
James C. · Camper Trailers

Hi, looking at buying a 2019 Easytrail Parks18 to travel with 3 kids for 4 months. Has anyone had any major issues? What should we check out on the van? Thank you in advance

Mr pajero
Mr pajero  

Another brand

SophieM
SophieM · Camper Trailers

Anyone has experience of a Parkes 15 on serious off road trips with their newer vans now made in china? I know they used to make good camper trailers but not sure of these mass produced china made ones?

Ross
Ross · Camper Trailers

Hi Ezytrail,
I would like a full wiring of the battery management system etc. diagram of the 2017 ezytrail Stirling z as its out of warranty and would like to update the battery managment system would be much appreciated .
Thanks Ross J.

Lyn
Lyn  
Ross
Ross  

Ok Thanks Lyn for your reply.

Ripped Off
Ripped Off  

Hi Lyn, i read a very large amount of issues here, should i go for another make and keep clear of Ezytrai?

See all EzyTrail Camper Trailers questions

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