EzyTrail Camper Trailers

EzyTrail Camper Trailers

 Verified
EzyTrail Camper Trailers
4.1

132 reviews

PositivevsNegative
79% · 10424 · 18%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Quality
4.0
Customer Service
4.1

Reviews

132 reviews
thopkins
thopkinsSydney, NSW2 posts
  Verified NSW, Penrith
  • Thumbnail
Chris W.
Chris W.Sydney, NSW
  Verified NSW, Penrith

Be aware of these guys

Recently purchased a new van. The breaks have locked up on one side. Battery will not hold charge. water tank is leaking, reverse camera does not work, none of the poles for the outside walls are correct and the ones supplied are missing fittings. Have been trying to find a resolution from these guys for months. Been told to take it somewhere else. They do not want to know about it at all. Should have known from the start when I was rebuffed when I asked for help on the day I picked it up for information on a few things and was given the no assistance. Show details
Product Quality
EzyTrail
EzyTrail   DM   
More
Kylie S.
Kylie S.Illawarra, NSW
  NSW, Lansvale

We are in love ❤️

From the moment we started looking around for what we wanted to finding what we liked @ ezytrail we had the best customer service from martin & johnathan (lansvale) no question even silly ones was not a problem to them. This made the process easy & non stressful. Would highly recommend them & we are just loving our new camper Show details ·  1
  • Thumbnail
Ian H.
Ian H.Metropolitan Adelaide, SA
  Verified SA, Adelaide
Product Quality
EzyTrail
EzyTrail   DM   
More
Michael davies
Michael daviesGippsland, VIC3 posts
  Verified VIC, Kilsyth

Poorly made and handled

Worst place to deal with ever. Bought a new camper and got stuffed around from start. Missing parts and a whole room . Tap doesn't work or the pump for it. Rang up and got sent sorry emails . That's about it. No bring it back we will help. Nothing. Just a sorry to hear that. Pretty poorly handled. Still can not use it properly after 12 months. I gave up emailing in end as nothing was going come of it. They got money and ran. Can't Evan put it up properly as some poles have been cut to short. Show details
Customer Service
Mr pajero
Mr pajeroSouth East Queensland, QLD5 posts
  Verified QLD, Sunshine Coast

What warranty what customers service

The camp fall apart after 3000 ks and after 3 setup drop off to them it took 8 to 10 weeks to so be call fix they use the same screw holes in to end grain of split plywood they also put a screw right thought the floor as well
They have told me to take them to fair trading qcat or accc it going cost 2800 to be fix Show details
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Xiansheng
XianshengSouth East Queensland, QLD36 posts
  Verified QLD, Sunshine Coast
Product Quality
Customer Service
Michael & Karen D.
Michael & Karen D.3 posts
  Verified QLD, Sunshine Coast

Excellent service

Troy and Zac. Great friendly team to deal with. Found them honest and upfront. Explaining our new camper was very thorough. Very happy to answer any questions. Lovely clean showroom. Show details
Peter
PeterMetropolitan Adelaide, SA
  Verified SA, Adelaide
adrian p.
adrian p.South East Queensland, QLD4 posts
  Verified QLD, Sunshine Coast

Sterling LX MK3

I bought a brand new camper trailer and all I can say is that Joshua and Robin are professionals.
Excellent value for money. Show details
JinxD
JinxD13 posts
  Verified SA, Adelaide
Ian
IanSydney Surrounds, NSW
  Verified NSW, Penrith

Parkes 15 Quad Mark 2

Parkes 15 Quad Mark 2 is a very practicle van. It suits our needs as a family of 4 who regularly camp off grid perfectly. Show details
Lyn
Lyn2 posts
  Verified NSW, Penrith
Customer Service
Julie
JulieMelbourne3 posts
  Verified VIC, Kilsyth

Excellent customer service

We have our new van today thanks to Luke and the team at Ezytrail Kilsyth. Easy to communicate with and excellent handover.
This is our 3rd Ezytrail as we have continued to upgrade and despite looking elsewhere- nothing else gave the same level value for money let alone customer service. Ezytrail have continued to upgrade their products to be fully functional and modern and responsive to customer feedback Show details
Tammy
TammySydney, NSW2 posts
  Verified NSW, Penrith

Highly recommend the team at Ezy Trail Penrith

I purchased my first ever caravan from the team at EzyTrail Penrith. Luke and the team went above and beyond all expectations throughout the entire process.

The team were helpful with answering all questions which demonstrated an extremely strong product knowledge, made recommendations which assisted with decisions. Their product knowledge made me feel extremely confident at all stages of the process.

I am very happy with my purchase and cannot recommend Luke and Rick at EzyTrail Penrith highly enough to anyone wishing to purchase a camper or caravan.

Rick and Luke are extremely passionate which reflects in the service provided. Show details

Questions & Answers

NEFH
NEFH · VIC, Kilsyth (Head Office)

Hello wanting to know if my warranty on my winton16 ezytrail caravan with chassis lifetime warranty covers my broken leave spring suspension. Purchased the caravan January 2023 and has just limped home after being away for 6 weeks. Both springs look to be too soft because tyres are about 30 mm from the mudflaps not centred in the wheel arch as you would expect. Gas pipe wore through and had to be repaired because it was rubbing on the suspension.

Kevin O.
Kevin O. · EzyTrail Camper Trailers VIC

I have an ezt trail stirling mx unsure how to take the spare wheel of if needed to be changed.do i jave to un bolt number pate.

SandiS
SandiS · Camper Trailers

Has anyone had to replace the cushion covers on a Lincoln MK2? Mine got moldy and disintegrated when wiped them. Any recommendations on a company to re-upholster in Sydney? Apparently Ezytrail no longer make replacement cushions. Thanks

See all EzyTrail Camper Trailers questions

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.