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Factory Direct Shutters, Awnings & Blinds

Factory Direct Shutters, Awnings & Blinds

Sunshine Coast, Brisbane, Gold Coast, Toowoomba (See All)
4.7 from 422 reviews · View Statistics
Listing monitored by Factory Direct Shutters, Awnings & Blinds

Factory Direct Shutters, Awnings & Blinds Showcases

Official material from Factory Direct Shutters, Awnings & Blinds.

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Pros

Outstanding customer service
Mobile showroom
Affordable prices

Reviews

  • Product Quality
    4.9 (346)
  • Return Claim MadeYes (1) · No (337)
  • Customer Service
    4.8 (347)
  • Warranty Claim MadeYes (7) · No (351)
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Karina
KarinaSouth East Queensland, QLD

Superior price, product & sales consultant by far!

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Sam
SamSouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Amazing outdoor blinds

published

Excellent outdoor blinds and well priced and fantastic quality. Wonderful service from getting the quote to the installation. Highly recommend.

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A great outcome. WEe are very happy.

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Easy access. Our Neighbour had shutters installed and gave us the contact number. It was very easy and we received a prompt response.

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Talei
TaleiSouth East Queensland, QLD

Absolutely outstanding!

published

I had Stephanie measure and quote my blinds and she was absolutely wonderful! Ben installed the blinds and was quick and professional and did an excellent job. The blinds are worth every cent and I couldn’t be happier with them. Outstanding experience and will definitely be recommending to friends and family!

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Alice Burke
Alice BurkeSouth East Queensland, QLD

Great service

published

The whole process was excellent from measuring up and installation. We where building but the house wasn’t ready when the blinds where so they where so understanding. All interactions with the team was fabulous and professional.

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Patricia Ferguson
Patricia FergusonSouth East Queensland, QLD

Brilliant Blinds

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We've just had our first install of blinds at our townhouse and are extremely happy with every aspect of FDSA&B. From the first conversation over the phone with the sales person to the check measure and install as well as interaction with the office personnel.....a happy and seamless experience we can recommend to anyone. We await our next install of a zip screen and shutters. Can't wait. Thank you FDSA&B.

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Mel Rayner
Mel RaynerSouth East Queensland, QLD
  • 2 reviews

Great product at great price

published

I was initially concerned what the quality would be like considering the cost but I had nothing to worry about, the plantation shutters, curtains and blockout blinds are all exactly what I wanted and look fantastic. Every step from initial consult to installation was great and everyone was very helpful. Would definitely recommend and have done so to others.

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sentinel88
sentinel88South East Queensland, QLD
  • 33 reviews
  • 42 likes

Good quality product and professional install

published

The product fits our needs and was professionally installed. The design fits our home perfectly.

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Buyer beware!!

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2 experienced men, John & Ben from FDS measured for my blinds, one week apart, as is their protocol.
Neither one mentioned to me that the kitchen shutter would be impacted by a bank of drawers opening "smack" onto the shutter, thereby rendering the shutter permanently SHUT.
I only noticed it after installation when I opened a drawer.
Ben advised by phone, 3 weeks after my advice to their office, that they are not responsible. No one came to inspect the problem. Therefore, I can only presume that one or the other was aware of the anomaly.
In writing, I was asked to leave a review "IF I WAS SATISFIED". Aren't reviews for both for & against??

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Factory Direct Shutters, Awnings & Blinds
Justin R.Factory Direct Shutters, Awnings & BlindsSend a private message
Helen
Helen

Thanks Justin. I am very happy with the progress.
Helen.

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The plantation shutters have completed the house. Should of installed years ago.

published

From beginning to end FSB has kept us informed and acted professionally. FSB were competitively priced and installation was completed efficiently. Highly recommend Factory Direct Shutters, Awnings & Blinds.

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Factory Direct Shutters, Awnings & Blinds
Justin R.Factory Direct Shutters, Awnings & BlindsSend a private message

Thanks so much Scott we really appreciate you taking the time to write us a review. We are so pleased you love your new blinds and our service.

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Rex
RexSouth East Queensland, QLD

I can't beleive the transformation !

published

After some delay, due to the supply of goods from China being slow, our plantation shutters were finally installed and they look fantastic. Isaac, our installation professional, was just that. The staff at Factory direct, kept us in the loop at all times. I would not hesitate in using their services again.

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Carol Thomas
Carol ThomasSouth East Queensland, QLD

Best thing I have bought love my shutters

published

The store was local and the staff were great and the man that installed them was so good he even cleaned up after he was finished will definitely recommend this company .

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Lynne
LynneSouth East Queensland, QLD

Excellent service and products

published

Quoter Sam and installer Ben were both very professional, helpful, friendly and efficient and I would highly recommend this company.

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 Col
Col
  • 4 reviews
  • 1 like

Great company to deal with, and the product itself well worth the money. Installation was quick and perfect.

published

To have the blinds and shutters installed was done professionally and precisely. Adding to that, the installers were on time as stated by them. Thanks.

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Steve B.
Steve B.
  • 2 reviews
  • 1 like

Patio Outdoor Blinds

published

FDS offered & provided us with a 5 star service - hard to find these days.
From sales to admin to install. Both sales and install guys turned up on time & date as promised. Nothing was to much trouble for admin when calling them & they followed up after install with a call to ask if we was happy.
Excellent Service & quality @ an affordable price. Would highly recomend.
Steve @ Birtinya

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Questions & Answers

Denise C
Denise Casked
Sunshine Coast

Justin, when you say your Sovereign PVC shutters are manufactured in Brisbane, does that mean they are actually made in Brisbane or are they assembled in Brisbane from imported parts? Thanks

1 answer
Factory Direct Shutters, Awnings & Blinds
Justin R.Factory Direct Shutters, Awnings & BlindsSend a private message

Hi Denise, our Sovereign PVC Shutters are manufactured in Brisbane, the extrusions and materials are sourced from overseas and local suppliers. Feel free to contact me if you would like further information, Thanks Denise

Abraham S
Abraham Sasked
Factory Direct Shutters, Awnings & Blinds

I am looking for a company that can measure Quote and install Awnings
My name and contact numbers are...
Abraham Seskin. Darling Point. NSW 2027.
Tel. 0425 302 109

No answers
Tony H
Tony Hasked
Factory Direct Shutters, Awnings & Blinds

Hi
Do you have an Australian made shutter? What material is it made of?

1 answer
Factory Direct Shutters, Awnings & Blinds
Justin R.Factory Direct Shutters, Awnings & BlindsSend a private message

Hi Tony, yes we do. Our Sovereign shutter is PVC and manufactured in Brisbane. Our Bermuda 2000 Aluminium Shutter is also locally made.

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Factory Direct Shutters, Awnings & Blinds

Details

Factory Direct Shutters, Awnings & Blinds started off as a local family business in the Sunshine Coast, that’s now also expanded to Brisbane, the Gold Coast and Toowoomba/ Northern NSW.

Year-round factory direct prices are offered, which are competitive. The company also boasts a mobile showroom that allows prospective customers to browse products in their home, office or business space. Installation is also organised by Factory Direct, making a purchase more convenient.

Points of praise

With very few ratings under 4 or 5 stars, Factory Direct Shutters, Awnings & Blinds certainly has plenty of satisfied customers.

  • Factory Direct Shutters’ excellent customer service was cited as a top feature by reviewers. Staff were helpful and accommodating during every step of the process, from the initial consultation to the follow-up after installation.
  • The installation process was described as efficient and hassle-free.
  • The high quality of the blinds, shutters and awnings in reviewers’ homes was appreciated.

ProductReview_2022 Awards_logo

Factory Direct Shutters, Awnings & Blinds made a positive impression in many Australian homes this year, taking home a 2022 ProductReview Award for Best Blind & Shutter Shop. The company was most appreciated for its outstanding customer service and product quality.

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Extra Information

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Factory Direct Shutters, Awnings & Blinds is a ProductReview.com.au Awards Winner for 2022. Learn more

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Zhong Yao S.

Amazing customer service from Zhen and great quality of blinds!

by Zhong Yao S. on 16 Aug 2022
Zhen was fantastic throughout the whole process end to end from promptly giving us a quote to arranging installation of blinds and curtains for our ne... Read full review

Kate

ZHEN is Amazing, professional a credit to DIY Blinds. Highly recommend thanks Zhen for your great customer service.

by Kate on 12 Aug 2022
Thanks to Zhen he sorted our order for us and went above.... Read full review

Nicola

Great quality and so well priced

by Nicola on 12 Aug 2022
Ordered from these guys a few times - such great quality and easy to install (and we are far from DIY experts). Couldn’t recommend more.... Read full review

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