Review your last buy on ProductReview.com.au
2Fair Price Blinds

Fair Price Blinds

 Verified
2Fair Price Blinds
3.3

33 reviews

Positive vs Negative
58%6%36%
Warranty Claim MadeYes · No
33 reviews
Marg
Marg3 posts
 

Fair Price Blinds are both friendly and professional. Kept me informed along the way and I thought, fair priced. Would highly recommend them. Show details ·  1

Monica b
Monica b2 posts
 

Cost a fortune but the product was cheap and broken after just 1 year – We spent $12000 to have fair price blinds do all the curtains and blinds in our brand new home. Just over a year after they were all installed the outdoor blind completely came out of the wall and was broken. We were told the warranty was only 1 year and we had to pay to have someone come fix this blind. When you spend that much money you expect the product that last a lot more than 1 year.

Fair Price Blinds
Fair Price Blinds    

Hi Monica, I am sorry to hear your blind has… Read more

  • Thumbnail
Kathy M.
Kathy M.
 

Disappointing experience – Unsatisfactory outcome. From beginning to end the process took nearly 18 months to ‘complete’. 7 Zipscreen blind install on a pergola area. The blinds were originally installed with some showing edging tape and others not. Black tape on beige blinds. Very noticeable. The blinds were eventually turned but during the process were creased and hanging… Read more

uneven when in the up position. Most of the creases were steamed out by [Name Removed]. She agreed that the uneven blinds needed to be fixed. To do this they replaced three blinds. The new blinds are most definitely a different colour and blockout. Once again [Name Removed] agreed but said it was because they came from a different batch. I could accept this if the difference was minimal but it is very noticeable. This is not only my opinion. I have asked quite a few other people for their opinion. I have eventually given up on trying to get my blinds fixed as there was going to be an additional cost to me. The blinds look okay but nowhere near what I had expected. To be fair, [Name Removed] spent a lot of time trying to fix the problem and was pleasant and professional in her interactions with me. [Name Removed], the installer, was also very pleasant to deal with.

Fair Price Blinds
Fair Price Blinds    

Thanks for your review Kathy. We definitely… Read more

Brooke
BrookeSA
 

Absolutely recommend – Incredible service. Great quality product. Highly recommend. Great cost too Show details ·  1

Symon O.
Symon O.
 

Disappointed – I had blackout blinds measured and installed. They do not keep out the light and I'm now experiencing 5 am wakeups from my baby and toddler. I attempted to resolve the issue with the manager and consultant and the issue has not been addressed or resolved until now. I wanted to support a smaller business. I now wish I went with spotlight who provided a quote for the same price Show details

Fair Price Blinds
Fair Price Blinds    

Hi Symon, as discussed, the gaps are standard… Read more

Ladybug Trail
Ladybug Trail4 posts
 

Impeccable service and quality – I've used Fair Price on four occasions now for roller shutters, plantation shutters, ZipTrack blinds and CrimSafe security screens and on each occasion the service has been fantastic. The workmanship and quality of products is excellent and well worth the money, and each time their quotes have been the cheapest or better value than any others I've… Read more ·  1

received. All four items have been well worth the investment and I couldn't be happier with the dealings I've had with their sales consultants and installers. I'd highly recommend Fair Price to anyone considering blinds or home improvements.

martin s.
martin s.SA4 posts
 

Roller shutters – Sales person Margarita was very helpful and professional lovely to talk to and helpful. The guy that came out to install the roller shutters didn't stop until it was done. A month has gone buy and no troubles what so ever glad i went through this company. Show details ·  1

Marie
Marie
 

Not happy – Had blinds put on all our windows of our new house firstly their is a gap between the the windows and the sliding doors which were told their wouldn’t be when they come two blinds were wrong and l didn’t feel the apology was really a apology than just recently one of the cords broke and the wrong was brought in yes the guy was nice enough he fix a different way but still l wouldn’t recommend them Show details

Fair Price Blinds
Fair Price Blinds    

Hi Marie, I'm really sorry to hear your… Read more

Tony
TonySouth Australia
  Verified

Great sales experience and service – From start to deliver and install my experience was positive, the sales person was professional and not high pressure sales like my other quotes. They were not cheaper than my final quote but the sales experience gave me confidence in there ability to deliver. Within 4 weeks i got a phone call booking in the installation, they arrived on time and… Read more

the blinds were installed with no issues and very professional installation standard, i will be purchasing any more blinds i require from this company any time in the future, i am not family or have any personal interest to support this company, apart from being a very satisfied customer.

Tom
TomSA
 

7 months later and still no blinds – We ordered plantation shutters and paid the deposit at the end of august 2019. They gave us an install date for November 2019. They never contacted us we had to call them for them to say they were water damaged on arrival into Australia. They said we would be able to get new ones in another 3 months time, 4 months later they still didn’t contact… Read more

us and had no idea when they would be arriving. I would never recommend fair price to anyone. We now have to start again and go with another company. Stay away from this company!

Fair Price Blinds
Fair Price Blinds    

Hi Tom, I am sorry for the experience you had… Read more

transilvanian
transilvanianSA8 posts
 

Disgraceful customer service – Fair Price Blinds have been recommended to us, so we keenly contacted them for a quote, both by phone - spoke with their front desk receptionist who put our name on a list, and through their website... We got no call back for an appointment. We rang back second time, and we eventually got contacted and an appointment made. At the beginning of the… Read more

week of the appointment we call them to confirm the date and time, spoke with the receptionist again, she had no record of our appointment, so we required a call back... Again, nobody contacted us, we had to call again, eventually Danielle / Danny the consultant called us back, set the appointment for measure and quote. Got the visit, got the measurements, business cards, all smiles and everyone happy, that was two weeks ago, and guess what... Have not received a quote yet I flatly refuse to call them again. I get it, they need double calls for everything, but not this time... My business goes somewhere else!

Fair Price Blinds
Fair Price Blinds    

Hi there, I'm really sorry to hear about your… Read more (+2 replies)

Dave
DaveSA4 posts
 

Terrible Service – Still waiting for someone to contact me re a quote terrible service have gone elsewhere have sent emails left phone messages and yet no reply you dont want my business ill go to someone who values my custom. Show details

Alison
Alison
 

AVOID at all costs!!! Worst service! – 12 weeks for installation, given excuse after excuse. No compensation for transportation issues, just told to wait another 12 weeks! Not offered due frieght or local supplier to do the work. Zero professionalism. Customer service offered zero compensation. colleagues going through similar issues - 4 attempts at installation and it still not right! I was lucky enough to get a refund! Take your business to a company that values its customers! Show details

Blind & Shutter Shops

Find out how Fair Price Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Cathy
CathySA
 

Do not Bother – My husband and I had previously used Fair Price and we were more than happy, however things have gone down hill badly. My Blinds took Twice as long as I was told. Installer couldn’t finish job as he didnt bring everything needed. Calls never get returned. It appears a number of staff have left and now service was really poor, unorganized and very unprofessional. Show details

Deb
DebSA2 posts
 

Would never recommend this company to anyone !! – This company Is full of excuses.... they take your money and then take months to install. I noticed their “good” reviews are years old and probably written by family members. I am furious with this company and would rate them -5 for professionalism. Save your time money and stress levels and go with a company that is reputable. Show details

Carolyn
Carolyn
 

Customer Service – We found the whole experience very professional, courteous, very friendly with excellent people skills, Salesperson very helpful and caring, really listened to what our needs were regarding getting the right product for those needs. Did follow ups on when and were we were with delivery times and remeasure. Delivery timing exact to when they said.… Read more

Even recommended where we could get suitable coverings for window till blinds arrived. When the installer came ask to wash his hands to not mark the blinds while handling them, and even used a cover over hands while installation carried out. Could not recommend this company and the product highly enough.

Brenton Adelaide
Brenton AdelaideSA
 

Some excellent staff on board – After initial problems, Tanisha and new manager have turned things around and made things happen. Looking forward to seeing my new blind up in the new year. Follow up - blind installed - Wayne was a very professional installer and paid close attention to detail - very happy with final result.

Suzanne Bishop
Suzanne BishopSA9 posts
 

Unfortunately this time I can't review Fair Price well – I have reviewed Fair Price as exceptional last year following a good experience with Jackie & the installation of my plantation shutters, which I still love. Consequently, I decided to get quotes from Fair Price for my sons property - outdoor roller blinds & 2 x security screen doors. I have rung 5 times to organise a quote. I have even requested… Read more

someone else rather than the normal quote coordinator - Danni I think. No one is getting back to me. Have rung the office and the mobile number provided by the receptionist. Unfortunately Fair Price has lost a $4000 job because I've made the decision to go with Classic Shutters, who were extremely professional in their dealings and the quote reasonable, just remains to be seen if all goes well with the manufacture and install. :)

Furthermore, I'm not sure why Fair Price don't look and reply to reviews on this site - most other companies are proactive and actually answer or provide reasons to reviewer's issues, or thank them for their time to review their product.

KMRM
KMRM
 

Exceptional Service and Installation – Thanks so much to Fair Price Jackie for another fabulous installation of shutters. This now completes all rooms within our home!! Certainly adds value to the property and most importantly they look amazing!!

Craigee
Craigee8 posts
  Verified

Super job from quote to installation – From Danni who did our quote to Bruno who did our installation, I can't really fault Fair Price Blinds. Their quote was competitive & the blinds look great. When I arranged the blinds for our new home, it was my first time doing new blind, but was never made to fell stupid. They explained things clearly & met the time-frame they set. Your blinds… Read more

are measured & made to fit, so it does take a few weeks for your new blinds to arrive, but this is a good thing. The fit of the blinds was PERFECT & installation was done by a real pro (Bruno). He knows his stuff!! I have given a 5 star rating, which is only my second one on here. SA owned & operated also, which was the bonus.

Joe
Joe
 

None better – They fully understand your needs. The quality of material and labour is the best. They even fixed a mistake by one of their competitors at no cost to me. You certainly will not be disappointed I can certainly recommended them

Cheryl
CherylSA3 posts
 

So professional – I am delighted with my decorative panel shutters on either side of my patio triple glass door. So subtle and just perfect. Competitive and reasonable pricing too! Thank you for your excellent service from in-home quote, separate measure and order, phone conversations through to installation. Helpful and friendly staff with punctual and efficient service.A pleasure doing business with you all. Sincere thanks

Blind & Shutter Shops

Find out how Fair Price Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Michelle S
Michelle SSA2 posts
 

Very, very happy – Jackie was very helpful and knowledgely described specific details about the range of flooring options. Overall the installation process went fairly smoothly. Thank you I’m really happy

jojo
jojo
 

Fair price, excellent service – As a first home builder i really appreciated the time the sales staff spent with me. From the friendly girls in the display store to the home visit help with selection of styles and materials i was impressed with their knowledge and experience. My sales man even sent me some photos of the progress inside my new home when he was there to measure… Read more

up. The installation went without a hitch and the installer wasn't rushed and spent time going over every detail with me. I wouldn't hesitate to recommended or to use Fairprice Blinds again. Thanks for the great service!

Patricia
Patricia
 

Fabulous Plantation Shutters – We have just had plantation shutters installed on all our front windows by Fair Price Blinds and they look fabulous. We could not be more pleased with the service from Fair Price and with the installation of this product. The quality and finish of these shutters was far beyond our expectations. Craig, the installer did a brilliant job considering… Read more

all our windows were anything but square and the wooden frames were quite bowed in places but no one would ever know now. Fair Price were not the cheapest quote and there is an approximate 10 - 12 week wait but it was well worth paying the extra and well worth the wait . We also had new carpet installed in our family room last year and a roller blind also installed by Fair Price last year so definitely recommend them to anyone wanting shutters, blinds and carpets.

Sujo
Sujo
  Verified

Love my new Plantation Shutters - Cannot fault them, look classy & transformed my House! – After some research, I chose Fair Price Blinds for my Bay Window, Kitchen Window & Dining Sliding Door new treatments - decided on Ceiling White Plantation Shutters and I'm so glad I did. They have transformed my otherwise lack lustre villa home! The service from Fair Price has been great, can't fault them. If you are thinking about Plantation… Read more

Shutters, just remember they do take about 10 weeks in production, but it's well worth the wait. I think $5K of Shutters (that's 6 windows) has added $15K or more to my house value, without a doubt.

When I was visited by Kathy from the Sales team, there was no pushy sales talk, she just showed me exactly what I asked to see, showed me many photos and samples & answered my questions. You pay "half" when you place the order and the other "half" when they are installed. Perfect, I had some time to save up for the second "half"!!

The installer was extremely particular (fussy in fact!) and installed them to the exact millimetre (which meant the two fellas that came by to do the measurements also did an exact job!).

Thanks Fair Price, I love the new ambience your Shutters have given my house which now really feels like a HOME!

I will definitely be recommending your service and product to my family, friends and work colleagues.

Prue
PrueSA2 posts
 

So happy we chose Fair Price Blinds – Our dealing with Fair Price was amazing from start to finish.... we are so thrilled with our plantation shutters, & the service was fantastic.

Natasha H
Natasha HSA4 posts
  Verified

I expected more – I spent over $5000 on plantation shutters (and over $6000 in total) and there has been an instillation warranty problem. It is over 12 months (16 months) so I was going to be charged a call out fee of $150. That is ridiculous. Apparently this is what it costs them because they do not have their own installers. I asked then for the number of the… Read more

installer to contact him directly and the manager refused to give it to me.

He told me it was an 'easy fix' that I could probably do myself. When I spend this amount of money I expect to have it last longer than 12 months. There was a massive delay with installation as the blinds came from China. They do not manufacture, they do not install, they do however take your money and refuse to help with after sales service.

They were local so I used them, but never again. I am extremely disappointed with the service or lack thereof.

SanDee
SanDee
 

Top quality blinds and great service! – This is the first time we've used Fair Price and we are very happy with the quality of the blinds and service. George the sales consultant was very knowledgable and spent plenty of time with us as we made our selections. Bruno did a great job installing them! We've had many good comments from friends and family. We would definitely use them again and recommend them to others.

Di
Di2 posts
 

Excellent Service – We have used Fair Price several times. We've had two lots of ziptrak blinds installed as well as crimsafe doors. They were the only company to be able to organise safe, effective and lockable screens for our bay window. We would use them again

Sharon
Sharon
 

Excellent service from Michael – I used Fair Price when they first started up and the proprietor Michael have me a quote for vertical blinds. They are excellent quality and still going strong after 7 years. Needed a minor repair from use and a tradesman came to fix at no cost and gave great service. I bought some roller blinds a few years later. Same scenario. Excellent… Read more

service from Michael, great quality and price. I'm about to get external blinds and won't hesitate to use them again.

FIONA
FIONASouth Australia18 posts
 

Buyer beware – Purchased roller shutter $1,000 worth, wanted convert manual control to battery, Fair price refused to do as it was not cost effective, they should advertise they won't upgrade.

Judith
Judith
 

Expensive after sales service – I just paid $120 upfront call out fee for a new spring loaded clip to be placed on one of my plantation shutter's slats. It took seconds to replace and the clip really shouldn't have broken in less than two years of wear. It is the first time a business has requested payment prior to the call out. The cost of the call out fee and clip was… Read more

ridiculously expensive. The original clip should have lasted more than two years. The repairer, however, gave excellent service.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.