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Pros
Impressive communication skills
Outstanding customer service
JodieSouth East Queensland, QLD
- Fallong Solutions Electricians
- Verified customer
Great Customer Service
David Y was very friendly & professional. He was very knowledgeable regarding the electrical work that needed doing. Went through the quote with any options extensively which was very helpful. I would recommend David for any electrical work.
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The reviewer stated that an incentive was offered for this review
DoreenSouth East Queensland, QLD
Great service, friendly and excellent customer service.
James c arrived with a positive attitude and helped us solve our electrical problem quickly with a great result.
He was very professional and knowledgeable and highly recommend him for any future work we need carried out.
1 comment
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Alice ESouth East Queensland, QLD
Excellent
James C, Dan R and Sattar came out to redo the electrics for my apartment including, a new switch board, additional power outlets, fan installation and light installations - they were very professional, knowledgeable and keen to inform me of their works and process during the day. Would highly recommend.
1 comment
Mark D.Fallon Solutions
Hi Alice, thank you for your kind words regarding the works/service from our electricians James, Dan and Sattar. That's exactly the type of feedback we love to hear, and it's exactly the type of service we expect from our team members.
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BarbieSouth East Queensland, QLD
Awesome Service
Prompt, reliable and professional service. Excellent customer relation and communications skills, focussing on safety and customer requirements.
Well done David, I would highly recommend you to anyone needing exceptional electrical services, its a pleasure doing business with you
1 comment
Mark D.Fallon Solutions
Hi Barbie, thank you for taking the time to review David's recent electrical works and us. We are glad to hear that David's visit was a good one and that you'd recommend him to others.
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Mike
- 2 reviews
- 1 like
Dedication to the client
Shaun was friendly, efficient and very quick to find the problem. Bruce was prompt, extremely knowledgeable and courteous. He explained what was happening and stayed back late due to some extra challenges that cropped up.
In all, what a great team to have to ensure a happy customer
1 comment
Mark D.Fallon Solutions
Hi Mike, thank you very much for a great review! We work hard to ensure we offer the best service and solutions and glad this was reflected in Shaun and Bruce's electrical visits. I’ll make sure they ... Read more
receive the recognition they deserve for delivering outstanding service.Similar opinion? Write a review on ProductReview.com.au!
MarySouth East Queensland, QLD
- 2 reviews
- 2 likes
Good, reliable service
James C had a few jobs to do for us on a day when the weather was oppressively hot. However, he worked solidly and competently despite the heat and other difficulties he encountered e.g. old, entangled wiring. We also appreciated his cleaning up very well when the work was completed. We will be happy to have him back.
1 comment
Mark D.Fallon Solutions
Hi Mary! Thank you for your lovely review of James. James is one of the newer members of our team at Fallon Solutions, however it's great to hear that he is already delivery amazing work and service... Read more
to our customers. We'll share your comments with him and his manager.Similar opinion? Write a review on ProductReview.com.au!
Dione F.South East Queensland, QLD
Outstanding job by David and Luke m
David and Luke very professional and I would highly recommend them. Outstanding job. David was informing me every step of the way. They were clean and tidy. If you need an electrician please use Fallon and ask for David to do your job. Thanks boys, great work
1 comment
Mark D.Fallon Solutions
Hi Dione, thank you for the glowing review. We do strive to provide the most complete service with our technicians. Their knowledge, skills, friendliness and cleanliness are an asset to us. Thanks again for taking the time to share your experience.
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ShanSouth East Queensland, QLD
- 2 reviews
- 1 like
fire system
Initially called to have ceiling fans installed and check requirements to change hotplate to induction. Jason P was prompt, work was clean and efficient & felt that we had an honest appraisal and genuine feedback re: all our options. Made common-sense recommendations; not at all push. Also reviewed fire alarms (we knew this was upcoming). Jason was knowledgeable and very patient in all his explanations.
1 comment
Mark D.Fallon Solutions
Hi Shan. Thank you for this amazing review of Jason's recent electrical works/service! It sounds like you were delivered the true Fallon Solutions experience we want for all of our customers. We striv... Read more
e to have technicians who are not only highly skilled in their specific trade, but also timely, communicate well, work efficiently, clean up after themselves and are overall professionals. It’s great to hear he was able to showcase this so well. We look forward to delighting you again in the future. Have an amazing day!Similar opinion? Write a review on ProductReview.com.au!
Satisfied customerSouth East Queensland, QLD
Install an alarm system
Jess did a great job. She was very professional and took the time to keep us informed of what she was doing and explained the use of the system well.
1 comment
Mark D.Fallon Solutions
Hi! thank you for the great review of Jess’s work. We're glad the job went down without a hitch and that your experience was a positive one. Have a wonderful day.
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fire alarm & security
Prompt service, on time and efficiently carried out tasks. James C and Sean S were pleasant and worked together well.
Useful having both security expert and electrician combined which avoids trying to coordinate visits.
1 comment
Mark D.Fallon Solutions
Hi Charles, thank you for your kind words regarding James, Sean and Fallon Solutions as a whole. That's exactly the type of words we love to hear, and it's exactly the type of service we want for all our customers. Have a lovely day.
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Lyndal G.South East Queensland, QLD
A Good Job Well Done.
All three technicians were outstanding with their work. Nothing was too much trouble. The time we were told they would arrive they were exactly on the dot. All throughout the day they were courteous and obliging. Thanks to all three men. Alex P, Dan R , and Tait C.
Gayle and Glen , Birkdale.
1 comment
Mark D.Fallon Solutions
Hi Lyndal, we pride ourselves on our timeliness and letting the customer's know when we're on the way. This is our bread and butter and it's great to hear Alex, Dan and Tait demonstrated this so well. Thank you for sharing your review.
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Thank you excellent service by James c
Thank you excellent service by James c. We have a very old house and he did very well. Very thorough with his work.we feel alot safer now. We will be using your company again in the future
1 comment
Mark D.Fallon Solutions
Hi K. Lewis, thank you very much for a great review! We work hard to ensure we offer the best service and solutions and glad this was reflected in James' visit. I’ll make sure he receives the recognition he deserves.
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The reviewer stated that an incentive was offered for this review
SonyaSouth East Queensland, QLD
- 2 reviews
- 2 likes
Professional, well informed and courteous
James C very professional, well informed and courteous - kept well informed during the whole process. Have a new cooktop installed and lighting replacement. Was informed of all quoting before proceeding with work.
1 comment
Mark D.Fallon Solutions
Hi Sonya, we're very lucky that we have great tradesmen across all of our services. Not only are they skilled tradespeople, but they all have very high service standards, polite nature and professionalism. Thanks for recognising James' hard work.
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Noelene BellSouth East Queensland, QLD
- 2 reviews
- 2 likes
- Fallong Solutions Electricians
- Verified customer
Installation of tv antenna
Kurt rang me to inform me when he was arriving and provided me with all the advice and information I needed through the process of finding the problem and solving it when I had tv reception difficulties. He was very courteous. I felt valued as a customer and felt that I received a job well done which is very important to me. I also have found the telephone person to be efficient and courteous. I have known of the Fallon company for years and know that their reputation is good and long-standing. Noelene
1 comment
Mark D.Fallon Solutions
Hi Noelene, thank you for your kind words regarding Kurt and Fallon Solutions as a whole. That's exactly the type of words we love to hear, and it's exactly the type of service we want for all our customers. Have a lovely day.
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DavidSouth East Queensland, QLD
- 2 reviews
- 1 like
Ceiling fans installation
We had 4 ceiling fans to be installed. Booked the appointment with Fallon Solutions. Day and time was made. David Young, the Electrician called an hour before attending, so we knew when he would arrive. Very professional. Checked over the whole house electrically, and advised of coming new requirements regarding smoke detectors.
Fans were installed and checked for their operation and earthing! Never have seen an electrician check for this before. Very reassuring.
I would recommend Fallon and David.
My only however is that the service is quite expensive, but the service was very good. David cleaned up after the installation and took away the old fans.
1 comment
Mark D.Fallon Solutions
Hi David. Wow thank you for taking the time to share your experience regarding David! It's great to hear that he was not only able to complete the work to a high standard, but was also very friendly a... Read more
nd professional whilst doing so. I'll be sure to let management know that David is doing a great job! Whilst we don’t pretend to be the cheapest on the market, we do feel we provide value for our price. We’ve been operating for over 55 years and offer a lifetime labour warranty, so you have peace of mind knowing you’re with a well-established and reputable business, who are there for you if there is any unexpected problems. Have a great day!Similar opinion? Write a review on ProductReview.com.au!
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EarlSouth East Queensland, QLD
- Fallong Solutions Electricians
- Verified customer
Great Experience with Fallon
Called a sparky to solve my outdoor powerpoint issues thur Fallon.
James C came and did a great job. Very friendly and reliable.
Highly recommend to go with him to sort things out.
1 comment
Mark D.Fallon Solutions
Hi Earl! Thank you for your lovely review of James. James is one of the newer members of our team at Fallon Solutions, however it's great to hear that he is already delivery amazing work and service... Read more
to our customers. We'll share your comments with him and his manager.Similar opinion? Write a review on ProductReview.com.au!
Professional Service
James C came to do some minor electrical repairs on our house earlier today. He was prompt, very polite and professional. Minimal fuss and disruption. Would recommend to a friend.
1 comment
Mark D.Fallon Solutions
Hi DJB! Thank you for your lovely review of James. James is one of the newer members of our team at Fallon Solutions, however it's great to hear that he is already delivery amazing work and service ... Read more
to our customers. We'll share your comments with him and his manager.Similar opinion? Write a review on ProductReview.com.au!
PeterSouth East Queensland, QLD
Electrical work by Morris
Morris was friendly and helpful and made good suggestions. He was prompt and efficient and courteous and advised me of any necessary disruptions in advance. He explained in detail what he was doing. I am very happy with his work and professionalism
1 comment
Mark D.Fallon Solutions
Hi Peter, thank you for your kind words. That's exactly the type of feedback we love to hear, and it's exactly the type of service we expect from our team members.
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AndrewSouth East Queensland, QLD
Fantastic work!
Our Service Technician was professional, knowledgeable, and did a great job meeting our electrical needs. It is a comfort as new homeowners to have the reliable services provided by Fallon.
1 comment
Mark D.Fallon Solutions
Hi Andrew, thank you for the great review of our work. We're glad the job went down without a hitch and that your experience was a positive one. Have a wonderful day.
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Mina South East Queensland, QLD
A needed upgrade with excellent service.
Excellent service from James C for installing 3 new smokes alarms. He was so polite and helpful answering every silly questions I had. Also very informative with all the future safety regulations for Home Owners like ourselves. I would highly recommend Fallon and their team members like James C for all home services.
1 comment
Mark D.Fallon Solutions
Hi Mina! Thank you for your lovely review of James. James is one of the newer members of our team at Fallon Solutions, however it's great to hear that he is already delivery amazing work and service t... Read more
o our customers. We'll share your comments with him and his manager.Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Natasked
Do you install any CCTV and spotlight cameras I bought elsewhere?
Do you install any digital door lock of my choice?
Details
Features:
- Fallon Solutions is based in QLD, and sends electricians to service cities such as Brisbane and the Gold Coast
- This business offers a wide variety of services, such as data cabling, installing security alarms and CCTV cameras, and performing electrical testing
- Booking an electrician is a quick and easy process. Clients can choose to speak to a consultant via the online chat system or phone line, or book an appointment through the online booking form
Points of praise:
- Electricians swiftly diagnosed any issues and commenced work immediately – there was no messing around. They also presented impressive communication skills, explaining what was wrong and how they would fix it.
- This business will help people during inconvenient times, such as after hours or even public holidays. Some reviewers mentioned how they need assistance during Christmas Eve emergencies, and electricians were there immediately to help.
- Most reviewers mentioned how pleased they were that the electricians were respectful of their properties and cleaned up after themselves after they finished the job.
Fallon Solutions (Electricians) has achieved a 2021 ProductReview Award thanks to their impressive service that has left many customers satisfied.
Category | Services and Electricians |
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Mark D.Fallon Solutions
Hi Doreen! Thank you for your lovely review of James. James is one of the newer members of our team at Fallon Solutions, however it's great to hear that he is already delivery amazing work and servi... Read more
ce to our customers. We'll share your comments with him and his manager.