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Fallon Solutions Electricians

Fallon Solutions Electricians

4.9 from 343 reviews · View Statistics

Pros

  • Impressive communication skills

  • Outstanding customer service

Reviews

4.9

343 reviews
  • Customer Service
    4.9 (244)
  • Timeliness
    4.9 (244)
  • Job Satisfaction
    4.9 (240)
  • Rates and Fees
    4.3 (220)
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Jodie

JodieSouth East Queensland, QLD

Great Customer Service

published

David Y was very friendly & professional. He was very knowledgeable regarding the electrical work that needed doing. Went through the quote with any options extensively which was very helpful. I would recommend David for any electrical work.

The reviewer stated that an incentive was offered for this review

Doreen

DoreenSouth East Queensland, QLD

Great service, friendly and excellent customer service.

published

James c arrived with a positive attitude and helped us solve our electrical problem quickly with a great result.
He was very professional and knowledgeable and highly recommend him for any future work we need carried out.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions
Alice E

Alice ESouth East Queensland, QLD

Excellent

published

James C, Dan R and Sattar came out to redo the electrics for my apartment including, a new switch board, additional power outlets, fan installation and light installations - they were very professional, knowledgeable and keen to inform me of their works and process during the day. Would highly recommend.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Alice, thank you for your kind words regarding the works/service from our electricians James, Dan and Sattar. That's exactly the type of feedback we love to hear, and it's exactly the type of service we expect from our team members.

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Barbie

BarbieSouth East Queensland, QLD

Awesome Service

published

Prompt, reliable and professional service. Excellent customer relation and communications skills, focussing on safety and customer requirements.
Well done David, I would highly recommend you to anyone needing exceptional electrical services, its a pleasure doing business with you

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Barbie, thank you for taking the time to review David's recent electrical works and us. We are glad to hear that David's visit was a good one and that you'd recommend him to others.

Mike

Mike

  • 2 reviews
  • 1 like

Dedication to the client

published

Shaun was friendly, efficient and very quick to find the problem. Bruce was prompt, extremely knowledgeable and courteous. He explained what was happening and stayed back late due to some extra challenges that cropped up.
In all, what a great team to have to ensure a happy customer

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions
Mary

MarySouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Good, reliable service

published

James C had a few jobs to do for us on a day when the weather was oppressively hot. However, he worked solidly and competently despite the heat and other difficulties he encountered e.g. old, entangled wiring. We also appreciated his cleaning up very well when the work was completed. We will be happy to have him back.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions
Dione F.

Dione F.South East Queensland, QLD

Outstanding job by David and Luke m

published

David and Luke very professional and I would highly recommend them. Outstanding job. David was informing me every step of the way. They were clean and tidy. If you need an electrician please use Fallon and ask for David to do your job. Thanks boys, great work

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Dione, thank you for the glowing review. We do strive to provide the most complete service with our technicians. Their knowledge, skills, friendliness and cleanliness are an asset to us. Thanks again for taking the time to share your experience.

Shan

ShanSouth East Queensland, QLD

  • 2 reviews
  • 1 like

fire system

published

Initially called to have ceiling fans installed and check requirements to change hotplate to induction. Jason P was prompt, work was clean and efficient & felt that we had an honest appraisal and genuine feedback re: all our options. Made common-sense recommendations; not at all push. Also reviewed fire alarms (we knew this was upcoming). Jason was knowledgeable and very patient in all his explanations.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions
Satisfied customer

Satisfied customerSouth East Queensland, QLD

Install an alarm system

published

Jess did a great job. She was very professional and took the time to keep us informed of what she was doing and explained the use of the system well.

Customer Service
Incentivised ReviewNo
1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi! thank you for the great review of Jess’s work. We're glad the job went down without a hitch and that your experience was a positive one. Have a wonderful day.

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fire alarm & security

published

Prompt service, on time and efficiently carried out tasks. James C and Sean S were pleasant and worked together well.
Useful having both security expert and electrician combined which avoids trying to coordinate visits.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Charles, thank you for your kind words regarding James, Sean and Fallon Solutions as a whole. That's exactly the type of words we love to hear, and it's exactly the type of service we want for all our customers. Have a lovely day.

Lyndal G.

Lyndal G.South East Queensland, QLD

A Good Job Well Done.

published

All three technicians were outstanding with their work. Nothing was too much trouble. The time we were told they would arrive they were exactly on the dot. All throughout the day they were courteous and obliging. Thanks to all three men. Alex P, Dan R , and Tait C.
Gayle and Glen , Birkdale.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Lyndal, we pride ourselves on our timeliness and letting the customer's know when we're on the way. This is our bread and butter and it's great to hear Alex, Dan and Tait demonstrated this so well. Thank you for sharing your review.

Thank you excellent service by James c

published

Thank you excellent service by James c. We have a very old house and he did very well. Very thorough with his work.we feel alot safer now. We will be using your company again in the future

Customer Service
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Job Satisfaction
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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi K. Lewis, thank you very much for a great review! We work hard to ensure we offer the best service and solutions and glad this was reflected in James' visit. I’ll make sure he receives the recognition he deserves.

The reviewer stated that an incentive was offered for this review

Sonya

SonyaSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Professional, well informed and courteous

published

James C very professional, well informed and courteous - kept well informed during the whole process. Have a new cooktop installed and lighting replacement. Was informed of all quoting before proceeding with work.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Sonya, we're very lucky that we have great tradesmen across all of our services. Not only are they skilled tradespeople, but they all have very high service standards, polite nature and professionalism. Thanks for recognising James' hard work.

Noelene Bell

Noelene BellSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Installation of tv antenna

published

Kurt rang me to inform me when he was arriving and provided me with all the advice and information I needed through the process of finding the problem and solving it when I had tv reception difficulties. He was very courteous. I felt valued as a customer and felt that I received a job well done which is very important to me. I also have found the telephone person to be efficient and courteous. I have known of the Fallon company for years and know that their reputation is good and long-standing. Noelene

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Noelene, thank you for your kind words regarding Kurt and Fallon Solutions as a whole. That's exactly the type of words we love to hear, and it's exactly the type of service we want for all our customers. Have a lovely day.

David

DavidSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Ceiling fans installation

published

We had 4 ceiling fans to be installed. Booked the appointment with Fallon Solutions. Day and time was made. David Young, the Electrician called an hour before attending, so we knew when he would arrive. Very professional. Checked over the whole house electrically, and advised of coming new requirements regarding smoke detectors.
Fans were installed and checked for their operation and earthing! Never have seen an electrician check for this before. Very reassuring.
I would recommend Fallon and David.
My only however is that the service is quite expensive, but the service was very good. David cleaned up after the installation and took away the old fans.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions
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Earl

EarlSouth East Queensland, QLD

Great Experience with Fallon

published

Called a sparky to solve my outdoor powerpoint issues thur Fallon.
James C came and did a great job. Very friendly and reliable.
Highly recommend to go with him to sort things out.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Professional Service

published

James C came to do some minor electrical repairs on our house earlier today. He was prompt, very polite and professional. Minimal fuss and disruption. Would recommend to a friend.

Incentivised ReviewNo
1 comment
Fallon Solutions
Mark D.Fallon Solutions
Peter

PeterSouth East Queensland, QLD

Electrical work by Morris

published

Morris was friendly and helpful and made good suggestions. He was prompt and efficient and courteous and advised me of any necessary disruptions in advance. He explained in detail what he was doing. I am very happy with his work and professionalism

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Peter, thank you for your kind words. That's exactly the type of feedback we love to hear, and it's exactly the type of service we expect from our team members.

Andrew

AndrewSouth East Queensland, QLD

Fantastic work!

published

Our Service Technician was professional, knowledgeable, and did a great job meeting our electrical needs. It is a comfort as new homeowners to have the reliable services provided by Fallon.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Andrew, thank you for the great review of our work. We're glad the job went down without a hitch and that your experience was a positive one. Have a wonderful day.

Mina

Mina South East Queensland, QLD

A needed upgrade with excellent service.

published

Excellent service from James C for installing 3 new smokes alarms. He was so polite and helpful answering every silly questions I had. Also very informative with all the future safety regulations for Home Owners like ourselves. I would highly recommend Fallon and their team members like James C for all home services.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Fallon Solutions
Mark D.Fallon Solutions
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Questions & Answers

Nat

Natasked

Fallong Solutions Electricians

Do you install any CCTV and spotlight cameras I bought elsewhere?
Do you install any digital door lock of my choice?

1 answer
New Home Owner.
New Home Owner.

I am interested in the same thing.

Get an answer from our members and Fallon Solutions representatives

Details

Features:

  • Fallon Solutions is based in QLD, and sends electricians to service cities such as Brisbane and the Gold Coast
  • This business offers a wide variety of services, such as data cabling, installing security alarms and CCTV cameras, and performing electrical testing
  • Booking an electrician is a quick and easy process. Clients can choose to speak to a consultant via the online chat system or phone line, or book an appointment through the online booking form

Points of praise:

  • Electricians swiftly diagnosed any issues and commenced work immediately – there was no messing around. They also presented impressive communication skills, explaining what was wrong and how they would fix it.
  • This business will help people during inconvenient times, such as after hours or even public holidays. Some reviewers mentioned how they need assistance during Christmas Eve emergencies, and electricians were there immediately to help.
  • Most reviewers mentioned how pleased they were that the electricians were respectful of their properties and cleaned up after themselves after they finished the job.

2021 ProductReview Awards logo

Fallon Solutions (Electricians) has achieved a 2021 ProductReview Award thanks to their impressive service that has left many customers satisfied.

Compare all 8 Fallon Solutions
CategoryServices and Electricians
Compare all 8 Fallon Solutions

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