Fallon Solutions Electricians

Today I had an electrician booked between 9:00am–1:00pm for work that needed to be completed before Easter. I’m also a Gallons member, so I expected a certain level of service and reliability. At 11:36am, the booking was cancelled, with the next available time pushed to after Easter, towards the end of the week. I understand that schedules can… Read more

change, however the issue is the complete lack of effort to find an alternative solution that works for the customer.

After taking the time to organise and plan around this appointment, the response I received was simply, “do you want to cancel?” which doesn’t address the problem at all.

Unfortunately, this isn’t the first issue I’ve experienced with Fallons, and based on this experience, I wouldn’t recommend their service.

Came to our place, sparkie started to upsell and made it conditional to change a small circuit breaker if I agreed to change the whole single phase switchboard for $7000. Never even brought out any tools except his iPad full of sales information. Aso tried to upsell me on my smoke detectors, all the while refusing to do the job they were called… Read more

out to do. Paid their call-out out to listen to the electrician try to make more money on a small job. Called a second provider and was quoted half the price and given a full walk through of the issues, what needed fixing and my options based on pricing options. Very poor experience.

Dante the Electrician came to our home today at Peregian Springs. He was professional, helpful and able to answer any questions we asked of him. Thank you. Michelle Coghlan Show reply

Recently upgraded my old solar system to a new one and also added a tesla battery to save on rising electricity costs. Jesse and his team were amazing , polite knowledgeable and very efficient. On first meeting with Jesse on the day of install I was immediately and totally impressed with his confident calm and respectful communication. After… Read more ·  1

install he returned to turn the system on and do all the necessary checks for safety and compliance assisting me with seducation on troubleshooting the system and the use of the app to monitor. Would absolutely recommend using Jesse and his team.

Excellent electrical work – We had Brock H come out again today, to look at 3 jobs that we needed done. As usual he was on time, quickly understood what we needed and did a very thorough and neat job. Once again his work was immaculate. I highly recommend his work, professionalism and his personality. Show details ·  1

If you want to be overquoted, quoted for jobs that do not need fixing, if you want to be fleeced, robbed, ripped off than look no further than Fallon Solutions. Recently we had some cables come loose, from one of the recent storms, from a pole on our property which caused power outage. Because of the stormy weather at the time Fallons Solutions… Read more

were the only electricians available to attend to our dilemma at short notice. All other electricians were tied up for many months. With all their glossy brochures, discount for joining etc the salesperson after 10 minutes inspection, if that, came in and quoted $9251.66 for Underground Mains Upgrade – probably not needed. $554.62 to Supply and Install New Earth Stake – not broken. $3207.21 – Meter Box Upgrade and $969.52 to install a Surge Protector – again not needed or broken. As we were caught over a barrel, having no power, no other electricians available we were told that the new underground cabling needed to be fixed if we were to get our power retored. This I doubt was true, when the problem was a few loose cables at the top of a pole. The $9251.66 to fix this problem was, according to other electrians that we spoke to was probably 3 times more than what should be paid for this type of job. They also promised that they would help out with an Insurance Report, of course this did not come to fruition as they stressed, afterwards, that this was caused by wear and tear. We ended up paying around $9500 to get our power restored and had no luck with Insurance. Thank you, Fallon Solutions, there goes most part of our Inheritance.

Paid $470 for a switch to be replaced, rang twice and explained that dimmer switch needs to be replaced. Person came with no replacement switch, he had to go away to get it, came back, replaced it. When we turn lights on they do not stay on and go off by themselves after about 15-20 minutes. Tried and times it at least four times to make sure that… Read more

it is not just once off. Absolutely disgusting service and craftsmanship. Stay away from any parts of this fraudulent business and tradesmen. They've responded to this review with a promise to contact and rectify the issue, however failed to get back to us and the lights/switch are still not working since Friday last week.

Cameron Sullivan came to replace a broken isolator switch yesterday. He was totally competent and carried out the work very well without any fuss. Fallon is a very professional organisation and responds rapidly and effectively. To get this service you may have to pay above the average price. Show reply

I contacted Fallon Solutions to get some 2027 compliant smoke alarms fitted. I thought I'd be using a large trustworthy company but I thought wrong. They use every coercive trick in the book to upsell services and charge 2.5-3 times the going rate for their services. I can say that they didn't lie but they didn't tell the whole truth either. I was… Read more

too time poor and lazy (yes that bit is my fault) to arrange an alternative and went ahead with them. However I will never use them again because of their coerciveness and exorbitant cost and will happily share my bad experience with others. I highly recommend people steer clear of this company.

Due to cyclone Alfred, my elderly mother was advised to turn off her solar panels and inverter, but they would not turn on again afterwards. Mum was an early adopter of solar so, the system was > 10 years old. Mum called Fallon Solutions to come out and have a look for her at a call out of $190. The Fallon electrician advised Mum that her solar… Read more

system could not be repaired and required a full replacement as the inverter and panels had failed. He quoted $5,789 to replace her system with a new one. Mum is 85 and she told the technician while he was still on site to proceed. She rang me to tell me of her plan of action and I asked to speak to the technician on her phone. I told him that we would not be proceeding, and he left…. Charging Mum the $190. I rang another company and got a replacement quote of $3800. Mum got a second electrician to come and look at her system and he fixed the whole system within an hour with a call out charge of $150. If we had listened to the advice from Fallon, Mum would have been out of pocket many thousands of dollars AND lost her Feed In Tariff of 49c.

Never again – Never again used fallon electricians twice now disappointed both times after $8000 still having problems quality of work very poor , solution to one problem was “ don’t use that light “

Fallon (No) Solution – We used Fallon Solutions a couple of months ago to mount our new TV on the wall, and initially we were going to move the antennae inlet about a meter closer to the TV. A few days later, we decided not to move the outlet and requested an updated quote. We never received one. After Fallon came to install the TV, the trademan they sent was there for… Read more

about two hours, messing around with the antennae outlet, and in the end we had no free to air channels. What did he do to fix it? Nothing, he just left, but not before demanding to be paid. We paid the original quote because we didn't have a revised one, expecting to get a refund for work not done. After three weeks of wrangling, they grudgingly gave us back $250, about half the amount we were owed. We were not happy. We contacted a 'real' antennae technician afterwards, who came and replaced the antennae outlet in about 15 minutes, because he knew what he was doing. We now have umpteen channels. We recently had a problem with a leaking pipe, we contacted a plumber who came straight away, fixed the problem, and have just sent us a Christmas card with a $50 redemption if we use them again. Comparing our experience with Fallon, with the last two trademen we've used - they couldn't be further apart. How differently we were treated, the quality of the service provided, the cost, and the after sales service from the last two tradespeople we have used have been nothing short of amazing. We would never use Fallon Solutions again. Ever.

Do not trust FALLON SOLUTIONS quotes they overloaded – I paid $21,000 to upgrade my poorly installed dollar panels and to rewire the meter box and fuses. It is now overloading and fuses switching off. They refuse to service because I abused them when they tried to charge $1660 for an hour of labour plumbing with $150 materials. Do not trust that company and the rule of three quotes applies to them. … Read more

They overcharge your quotes to give you a fake discount. They are trained to overcharge you and force you to approve the quote. They have bkacklisted me because I loudly complained firvtgeur abusive fees.

Professional and Quality Work – David Y, Max K and Zach S worked on our house for a number of electrical upgrades. Communication, promptness, quality of work, cleanliness etc - all A grade. Highly recommended Show reply

Great knowledge and customer service! – Alex gave excellent service last time and we just had him again for a 12 month maintenance check up for our solar and electrical. Alex was so knowledgeable, thorough and friendly in both areas of his expertise. Offered great solutions and we were left with peace of mind. Plus Alex had amazing customer service as well. Thanks! Show reply

Inspection & Quote – Dan Hayes did an electrical inspection and quoted on Fire Alarms & some electrical work. He arrived on time, explained the process and provided an on-the-spot quote. Thanks, Dan Show reply

Always a job well done – Over the past weeks I have had 4 electricians from Fallons attend my place to complete 2 jobs. Firstly Brock and Nik toiled to put power onto my sauna. It wasn't an easy straightforward job but due to their perseverance they completed it successfully. Highly recommend this team. Then yesterday Jeff and Ky came to finish off my patio by powering… Read more ·  1

up the down lights. Another successful job. They may not be the cheapest quote but they arrive when they say they will- usually within a couple of days of me contacting them. They are polite and set all the things they will be doing in writing and they clean up after they are finished. I have used their tradies many times in the last 6 months and will continue to call them when needed.

Would recommend 100% – We had Brock come out and quote us for an installation of 2 x outdoor power sockets. Brock was super polite & professional - he provided updates the whole time he was doing the work. He also provided other services Fallon do & he knew his stuff. We are going to have more work done through Fallon due to Brocks professional approach. Thank you Show reply

Outstanding, highly professional service from Dan. Thank you!! – Dan Hayes was the officer who checked our Solahart for problems and found none, fortunately. It was apparent he had highly professional experience and explained what might have been the problem causing low water temperatures. He explained things in detail and in terms that I as an old bloke could follow. He suggested other things we might need to consider ... Smoke Alarms. Show reply

Nimble thinking for success – We asked for a light switch to be moved to another wall. Sounds simple but not so once the wall was opened. Aidan found an old sliding door behind the wall. Nervous moments but he did not give up on us. More time in the roof area and he came up with a work around that solved the problem and gave us what we wanted. Well done Aidan. 10/10. We… Read more ·  1

have had many Fallon people through the front door over the last 7 years, but this was a memorable moment!

Polite and professional – Cam installed new exhaust fan, heating and lighting. Very professional, polite and courteous. I would happily have Cam and the team return. Show reply