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Fast Ontime Local Plumber

Fast Ontime Local Plumber

4.7 from 76 reviews · View Statistics

Reviews

4.7

76 reviews
  • Customer Service
    4.6 (68)
  • Timeliness
    4.6 (64)
  • Job Satisfaction
    4.7 (62)
  • Rates and Fees
    4.3 (59)
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Michelle

Michelle Sydney, NSW

  • Verified customer

Outstanding plumber

published

Jared came to our house to diagnose a leak. He was prompt, professional, extremely competent, so pleasant to deal with and very reasonably priced. Unusual to find such an outstanding tradesperson. Thank you!!

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Kylie

KylieSydney Surrounds, NSW

  • 2 reviews
  • 2 likes

Absolute Joke !!

published

Arrived to quote and told collapsed pipe. Charged $400 too find this out then told need excavator for job etc etc blah blah. Next day one young guy turns up does job in half a day leaves a whopping great hole under my fence for dogs to escape and charges another $1600. Absolute rip off !!!

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Wendy

WendySydney, NSW

Good Plumber

published

The lady who picked up the phone allocated the job straight away and up front with cost. James the plumber turned up within 1 hour. He was very friendly. He quickly checked around and found the problem. He explained what he was going to do and completed the job efficiently. Also heft the work area spotless. Nice people! Highly recommend!

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customer_Alan

customer_Alan

  • 2 reviews

Great service

published

Turned up on time. Up front with cost and the guy that turned up was so nice and got the job done with no drama. Left the work area spotless

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Agi

AgiSydney, NSW

  • 2 reviews
  • 2 likes

Cannot be trusted: No promise for No Call out fees

published

As there is no call out fees, we try their service. However, suddenly they send a report and wanted us A$110 and we said we doesnt want the report anymore and they charge us A$45 instead for the call out fees.

This company turned around and charge us fees which we don't agree to pay. So basically, the break their promise of no call out fees.

Otherwise, the company will file a legal action towards me. I paid if they want the A$45 desperately.

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Mariam

Mariam Sydney, NSW

  • 2 reviews
  • 1 like

They give you a good offer on the phone but don't stand by their words once you book them in. Very unreliable.

published
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Mariam
Mariam
Andrea C.

Andrea C.Illawarra, NSW

Water Damage due to Toilet work

published
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Rajendra Nath

Rajendra NathSydney, NSW

  • 4 reviews
  • 5 likes

Great service

published

The work was done with professionalism. Satisfied but seniors card discount was not given though advertised on the card dropped in mail. Reason provided for not giving discount was that I must provide senior's card at the time of the quote and not at the time of payment. I was not aware of this. Copy of invoice was not given on which they claim was stated. Apart from this happy withe service.

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Suzie_Q

Suzie_QSydney, NSW

  • 3 reviews
  • 1 like

Very fast & professional service

published

Our hot water went out so I called the company & James arrived literally within the hour! He was very professional & knowledgeable & sorted our issues. Wed have no hesitation in using this company again.

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Len

Len

  • 2 reviews

On Time: Joke!

published

Phoned at 12.00 noon and was told the plumber would be there between 4.00 pm and 6.00 pm. At 7.00 pm, no response, so I called again and was told the plumber would phone me straight away. No response by 7.30 pm. Phoned again. The person who answered was unsympathetic. Will never use them again.

Customer Service
Timeliness
Incentivised ReviewNo
2 comments
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Hi Len, we have not heard from you still..
We take these comments seriously and would really like to speak to you about this matter
Thank you

Helen T.

Helen T.Sydney, NSW

Great work

published

We were very impressed by the plumbers professionalism. The job was done in the time frame advised and it was well done. The installers cleaned up everything and left the bathrooms clean. I really appreciate trades people who clean up after themselves and they did.

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Rosalie Lin

Rosalie LinSydney, NSW

Very friendly plumber -James

published

James who came to fix our blocked pipe/drainage was so friendly and very professional. I keep asking questions and he was so friendly to answered it. I never come across of having problem to call a plumber so this is my first time and glad to call this company to fix it for us. I always believe in a good friendly service in which nowadays is hard to get.

Customer Service
Incentivised ReviewNo
1 comment
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Damo

DamoSydney, NSW

  • 2 reviews
  • 3 likes

Extremely professional and hard working

published

From start to finish, the team at East on Time Plumming where amazing. It was a large job replacing a sewage T junction as well as inputting lining through old clay pipes over 4 days. The team worked tirelessly over this time and made sure we were kept informed of their progress along the way. Amazingly we were still able to use the toilets throughout this time. Would not hesitate to recommend
Well done gents

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Pluming Service

published

The service provided by Adam and Jardin was friendly, professional and efficient. Tradesmen were very professional who made sure that they understood our needs. Work carried out met our expectations
I would readily recommend.
Thank you

Incentivised ReviewNo
1 comment
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Prompt, great friendly and professional service

published

Tradesman was very professional and a tidy worker who made sure that he understood our needs. Work carried out met our expectations and advice given was valuable and helped us to save upcoming costs. Will definitely engage the services of this company for future works if needed.

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Peter

PeterSydney, NSW

Fast and on time with a great job

published

William explained clearly what had to be done, was careful with the lawn he had to dig up and worked diligently to replace the 70 year old junction which was broken by tree roots. Once he was able to have a clear view of the rest of the sewer line, he offered a cost efficient relining process , eliminating the need to dig up the driveway. At all times he was professional in his approach ,coupled with a pleasant attitude rarely seen today. Thanks William , I would recommend the company you work for if similar work needs to be completed.

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Very happy with the service

published

James was punctual, polite and thoroughly explained what was required. Completed the work and provided a detailed service report promptly. Very happy with the service and would definitely use again.

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Thank you Jared. Great job!

published

We were very happy with Jared’s service. He was pleasant, efficient and professional. The service was reasonably priced and the company fitted us in at very short notice. Highly recommend.

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Excellent Service and prompt completion.

published

I've just had a job done by James and I am happy with the service.He was prompt and explained every step in the process. I would highly recommend this company

Incentivised ReviewNo
1 comment
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Ian Scott

Ian ScottSydney, NSW

Great Job. Well done

published

I recently had a repair done by James. He was punctual. He explained what had to be done. Gave me various options and I decided what to do. He did a good job and cleaned up. I was very happy with his work.

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