Fastway Plumbing

DO NOT USE, always check who the plumber is if booked by an external company – Do not use, dodgey as they come. Always ask who the plumber is before they arrive if booked through an independent company. Charged my mother extra for a job already paid for and stood over her before she paid.

Do not use this company!!! (PlumbCorp) – PlumbCorp provided a quote for $7,525 to fix a leaking pipe. I advised them that it was way out of my budget and I think there would be a cheaper option. They then tried to convince me that I needed to proceed and their quote was the best option. I ended up getting a second quote from a trustworthy plumber who got the job done for $140. Do not use this company!!!

Great service – Great communication and upfront with coating installed fridge water tap.Totally courteous and professional from start to finish. The plumber showed up on time assessed the job then drew up the quote on the spot once we were happy with the price the job was completed there and then. Show reply

Good job! – Jason and David arrived on time and completed installation of new hot water heater efficiently and with attention to detail - as a bonus, cleaned up perfectly afterwards! Very professional and pleasant service.

Quick, professional and quality – I called them as my kitchen tap was leaking badly, they came out and fixed the issue pretty quickly. Plumber Max was friendly and knowledgeable. A little more expensive then I thought but worth it for how quickly it was resolved.

BEWARE of this company!!!! – I contacted Dan's Plumbing (formerly Fastway Plumbing, and also Plumb Corp) to seek advice about having a basic, inexpensive hot water system installed in my elderly uncle's house. This house will subsequently be demolished in 18 months. What followed from that initial contact was despicable. On the day the job was carried out, the plumber knew I… Read more

would not be on site as I live an hour's drive away. As soon as he set foot on the property, a 'coincidental' string of bizarre disasters were set in motion. These included: the otherwise normally-functioning water meter mysteriously bursting. He phoned, claiming he could not proceed with the primary hot water system job until I paid $3,100 to replace the water meter. I challenged him, and his supervisor, in the PlumbCorp office that Sydney Water would likely be responsible for rectifying that issue. They disagreed. Regardless, I called Sydney Water, who said someone would be there within 3 hours. The plumber said the situation was too serious to wait, with water spurting out of the meter, and (mysteriously) running under the house. He sent me photos for evidence. So, resentfully, I paid. Once the hot water system had been installed, I went to the property in the evening to inspect the work and discovered rubbish left on the lawn, the garage door had been left unsecured, banging in the wind, a light had been left on, a bathroom tap was now leaking and most baffling of all, a hose was lying near to where the supposed leak under the house had been. I realize now that the leak had been staged using the hose for the so called photo evidence. It was a scene that strongly suggested corruption, but unfortunately, I had already paid the $11,000, having received a email from PlumbCorp threatening to pass the invoice on to a debt collector because 3 days had passed since the work was carried out. Wanting nothing more to do with PlumbCorp, I got an independent plumber to fix the leaking bathroom tap. He told me the installed hot water system was the wrong type for what I needed and that the right one, installed, would have cost only around $1,500, as compared to the $11,000 I paid. I discovered only today, that [Name Removed]'s plumbing license was cancelled two months ago by NSW Fair Trading, yet my own experience of being a victim of extortion happened just last week, which means he's still at large, presumably trading under someone else's license.

Do Not use this company - Beware – I was quoted $20,000 to replace my pipes including cutting into my 100 year old floorboards. I used another company & got the job done for $3000- plus [Name Removed] tried to intimidate & threaten me & used pressuring sales tactics to tell my how urgently I needed to do the work. Oh & said “I waded through your ****!!!” Unprofessional beyond words.

Do not use!!! – This company has once again extorted the elderly and charged nearly $10,000 in total for a job that my elderly parents have since received quotes for under $2000 , this guy [name removed] (same one in the acurrent affair new report) has different plumbing businesses and uses different names. How this man can still be trading and hurting elderly people is beyond me.

Rip off !!!! – Nothing but a lie of a company. They respond to reviews saying they can't locate details in the database. They do it to make the reviewer a liar . [Name Removed], presents himself as [Name Removed] who does not exist. He then gets his girlfriend to ring you up, and make out her name is '[Name Removed]' when you can clearly hear [Name Removed] in… Read more

the background telling her what to say. Doesn't deserve to have a company. 3rd time on A current affair. Time to change his company name again. Lol. Even offers you a Westfield voucher for a 5 star rating. I'd give 0 stars if I could. See you in [Name Removed]

Disgraceful Behaviour – Called out Fastway Plumbing (now Plumcorp) to fix a leaking toilet and malfunctioning hot water system. Was there for about 30mins and replaced 1 valve in toilet and charged $1200. We rejected the plumber's advice hot water system needed replacement at cost of $5400. Got a second opinion next day and advice was toilet was a $300 job and hot… Read more

water system was still under warranty and was a 10 min fix in any event. These guys just take advantage of people who don't have plumbing experience - stay away from them.

Plumb Corp ( ABN of Fastway Plumbing ) – They came for a toilet leak did not fix anything. they present me 2 quotes of 900 and 7500. it is clear that the guy never really works unless you accept their ridiculous quotes but just get the call-out fees. DO NOT USE THIS COMPANY

Works carried out as a result of misdiagnosis and was hugely overcharged – Requested a quote for a blocked toilet. A rep came out and advised that a jet blast and CCTV footage would need to be undertaken at a cost of $900. This fee would be waived if there was subsequent works needed. A broken sewer pipe was diagnosed and a quote for $6000 was given to fix the problem. Upon further investigation more damaged pipe was… Read more

discovered and a quote for another $9000 was given.

Huge bill not withstanding, the worst part is that the issue was actually misdiagnosed. (They write into the quote 'subsequent works and payment may be necessary' as if this the magic words that makes it ok to rip off customers.) Once we'd discovered the misdiagnosis and let Fastway know, the company director came over using a false name [name removed] pretending to be a subordinate. In hindsight its obvious that he didn't come over to find out the truth as he was super rude, oafish, sexist and generally all round unpleasant. He refuted to the best of his ability the actual cause and the misdiagnosis and still does to this day. If you're wondering how we worked out that the company director was pretending to be a minion, this was discovered when A Current Affair interviewed him and my wife recognised him as the person who came over and introduced himself as [name removed]. His real name is [name removed] BTW. Long story short, it's really, really dumb to quote from the first listing on a Google search and go ahead with the works without getting more than 1 quote. You might find that you end up getting charged 3 times the going rate for work and when it's discovered they stuffed up, they'll lie rather than except liability.

Google Fastway plumbing A current affair – We were one of the people that were ripped off by this company. I was asked to feature on a current affair but declined to comment . DO NOT USE THIS COMPANY!

Scammers aka Dans Plumbing and Wilsons Plumbing – Quoted 5200 to install an Infinity Rinnai 26L hot water system. Other companies have quoted 2300 - 2600. I since learned the owner was on a Current Affair for ripping people off. They charge a call out fee so you almost want to proceed because you've already spent. I requested a refund and was told the current affair episode was in relation to… Read more

employees who had left. I was told I have "no grounds for a refund." That is probably right, however I can warn others. Shameful

Ripped off big time!!!! – Our shower drain clogged up right before Christmas. We called Fastway Plumbing who came out and “unclogged” the drain For $900 then said it would cost $6500 to properly fix everything so it doesn’t clog again. Two days later the drain clogged up again (surprise surprise) so we called another plumber who unclogged the drain for $150 and we haven’t… Read more

had any issues since. I would never use them again and it was the biggest waste of money ever - I may as well have given them $900 just to turn up cause that’s how I felt!!!!! So annoyed!!!!

Fastway aka Dans Plumbing – Called Dans Plumbing had Fastway Plumbing attend to fix a leaking toilet cistern. $1138.00 later. Stupidly we went ahead. On checking another plumbing company next day as I thought Fastway had overcharged they sure had. Second quote $380. Further discussions with company initially provide quote and we will see what we can do. Then when we did was… Read more

told "well we have overheads and are a large company and we could fix the job straight away as they had the parts smaller one man operations don't have such overheads". Please get second quote before engaging this company

Fastway- the fastest way to get ripped off! – My husband, Jay, called Dan's Plumbing, only to find out Dan's plumbing is just another facade of Fastway plumbing, regarding a blocked overflow gully. A plumber attended and used water jetter down pipe. Advised the blockage was not at our end but at sydney water's. He logged a call to Sydney plumbing and then charged us $845. He advised that once… Read more

sydney water attended and admitted the blockage was at their end we could make a claim to have our money returned. Sydney water attended the next day and advised there was no blockage at their end and that the blockage was on our property side, thus meaning we could not claim the amount. We made contact back to said plumber, who stated he would come out to put a camera down but we would need to make another payment and contact Fastway customer service. We contacted them and advised considering their plumber screwed up and got it wrong would they be sending someone else out to do the job we had already paid for. They advised they could send someone out but they would need to charge a further $600 to just run the camera down and then further work would be at a further cost. Advised us that they needed to charge as this would be a new issue, not the same as the other day. Absolute rip-off and dodgy con-artists who obviously have no knowledge of plumbing what-so-ever. Ended up having a better company come out following day, saw the pipe, cleared the blockage in under 20mins (tree roots) and only charged $180. Fastway are just about finding a fast way to steal your money!

Overpriced – My shower was leaking into the wall. Fastway quoted $3500 to seal my shower without removing any tiles. Got a second quote from Megasealed who have sealed and fixed my shower and replaced 2 tiles for $850

Total Rip off and Scammers KEEP clear – Fastway Plumbers charged me $1,300 to use a Jet Blast in my blocked drain, they didn’t unblock the drain then said I needed $31,000 of work done to fix it. Wanted a $3,000 deposit there on the spot to come next day. Scammers. A new plumber used his Jet Blast and cleared the blockage in 10minutes. Slick set of staff be careful.

Incompetent, overpriced and rude – DO NOT USE Fastway Plumbing. We were left with a quote for $15000 to fix our sewer and they charged us $900 for that quote which took less than 20 minutes to prepare. Next night, Sydney Water did the repairs for free. [name removed] the plumber used offensive language inside our house and both him and his manager [name removed] lied about calling… Read more

the Police. Bad enough we had sewer flowing in our backyard and what Fastway Plumbing did is added to our stress. They did offer us a 5 year payment plan for something that was fixed for free. I wish I read some of the many BAD Reviews BEFORE calling them. We will be contacting the Department Of Fair Trading about their scam and intolerable tactics.

Over priced ruthless rude scammers - DONT USE Fastway Plumbing – They make you sign an agreement for $1350+GST to unblock your drain then they spend 15 minutes to apply a small hose with high pressure water, which does nothing but overflow the sewer in your yard. Then they ask for $15000 to fix it properly. Next day, Sydney Water fixes the issue for free and they send someone to clean up the mess created by… Read more

Fastway Plumbing incompetent and rude Plumber. Please use any other plumbers but not Fastway as they tend to prey over vulnerable people.

Massive rip off. Huge prices for simple work – I was quoted $2600 for what turned out to be 3.5 hours worth of labour. I had purchased all the parts necessary and all that was needed was removal of 2 bathroom tap sets and hoses and reinstallation of two new ones. I Had already purchased the tap sets, mini taps and new hoses. After stating that the price was too high it was dropped to $1800… Read more

which is still an exuberant price for the work needed. Their first quote worked out to be nearly $800 an hour. Then I was stung with the $43 dollar callout fee when I rejected the quote.

Found a local plumber who did the work in under 4 hours for a fraction of the price. Avoid at all costs and look for someone local.

Great quality work and very polite – Was contact before plumber arrived did clean job and quick. Was explained accurately when quote given and job done promptly. No extra charges or any damage to bathroom , toilet installed perfectly.

Excellent work! Excellent service! – Works were completed on time with great service. They had all the tools needed to complete the job efficiently and on the spot. Would highly recommend using this service. Very happy with my new dishwasher.