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Find Sports
3.0 from 579 reviews

Reviews

3.0

579 reviews
5
(255)
4
(44)
3
(8)
2
(17)
1
(255)
  • Product Quality
    3.4 (100)
  • Return Claim MadeYes (18) · No (109)
  • Shipping
    1.9 (49)
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Pebbles

PebblesGreater Melbourne (Outer), VIC

Face Masks

published

Received the Grey/Pink and Red/Black face masks. Very disappointed. Quality and thickness is below standard. Pictures of products are not showing the real quality of these products and l don't think they are of good value.

Product Quality
Shipping
Return Claim MadeNo

DON'T BE LURED IN BY THE COMPETITIVE PRICING!

published
Product Quality
Shipping
Peter

PeterSydney

  • 7 reviews
  • 1 like

Very slow delivery

published

Ordered two things, told that they would take 4/6 business days to deliver. Hadn't even been shipped by that point. Very disappointing really. Would not have made the order if I had expected it to take this long.

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Caseyh

CaseyhVictoria

  • 2 reviews

Extremely misleading with dodgy sales

published

Item returned and no refund/credit

published

Have returned an item that was delivered to the warehouse on monday 13th July - have also contacted them regarding a busted button on a product that is less than 3 months old. Have sent countless emails regarding a store credit as i am not allowed a complete refund - yet no response!! I have one broken item and one that has been sent back and im suddenly out of pocket for both items.

Would be great if you returned some emails to keep customers in the loop, should not have to be followed up this often!!

Product Quality
Return Claim MadeYes
Tarius

Tarius

  • 2 reviews
  • 1 like

No customer service/fake tracking numbers

published

Ordered something online from them last week. After viewing the reviews on here and elsewhere I decided to cancel the order and get a refund. When I called them during opening hours and followed their prompts regarding sales it went straight to a voicemail. Called back the next day with a general inquiry and asked for an update on my order and the girl immediately played dumb and claimed she didnt know anything about it and couldnt help and gave me their support email. Emailed twice asking for a refund, got no response. This morning get a dispatch email with a fake tracking number.

MnG

MnGHunter Region, NSW

One star is one too many.

published
Shipping
Return Claim MadeYes

Amazing

published

They had amazing quality and service! Awesome designs, staff were very informative and helped me put on my bindings too. Abundant amount of boards to choose from to suit all people

Product Quality
Return Claim MadeNo
Jem

JemMelbourne

Steer Clear of This Company

published

Ordered goods online and after them not being despatched in timeframe I asked for a refund if the goods were not in stock or were going to be put on backorder. They agreed and I'm still waiting - 2 weeks later for the funds to be returned to my card despite them saying it's been processed. They clearly sell goods that they do not carry and keep your $. Wish I'd read reviews before I placed my order.

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Very poor customer service

published

Be really careful about dealing with this company. Their customer service is abysmal! They NEVER answer phone calls so it’s really hard to resolve any issues. I received an incomplete order with a completely different size from the one which I ordered and then they expected me to cover the cost of returning the item in spite of it being their mistake!

Return Claim MadeYes
Mel

MelGreater Melbourne (Outer), VIC

The worst example of a business I’ve seen in a long time!!!

published
Product Quality
Shipping
Timmy

Timmy

  • 2 reviews
  • 2 likes

Shocking service

published

Should be called 'lose sports' - ordered weeks ago, avoided on phone and email despite repeated attempts to contact support team. Finally got someone on the end of the line after calling the store and demanding to speak to someone. Product was supposed to arrive today - still nothing. These guys never pick up the phone and do minimal support emails.

Product Quality
Return Claim MadeNo
KatS

KatSCentral Coast NSW

  • 4 reviews
  • 5 likes

Terrible Customer Service - don't order online if you expect any kind of service

published

Placed an order online, one item was out of stock but I only received a partial refund. After many MANY emails and messages through Facebook, all I had to initiate and follow up on, I received the full refund. Then as an 'apology' I was given a $50 online voucher. Well first I was told I would get it, then it never came through so again I followed them up and was finally sent the details to use on their website. However, IT DIDN'T WORK, and they're not acknowledging my message.
Save yourselves the drama and shop elsewhere.

Return Claim MadeNo
Travis

TravisFar North Queensland, QLD

1 Star is Too Generous.......

published

Purchased a Land and Sea Surf Dive Watch from them online, arrived in good time but watch was faulty, battery didn’t work and bezel was loose. They sent me the return slip so sent it back to them at their cost, no problems so far, even had tracking. Once it arrived back to them that’s the last I heard. They won’t return emails or phone calls and no refund has come back to me, so now I don’t have a faulty watch or my money back......this is some sort of scam.

Product Quality
Shipping
IX P.

IX P.Greater Melbourne (Outer), VIC

** Avoid This Company **

published
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Don’t order and waste your time, trust me

published

Place my order paid for PRIORITY SHIPPING. Days go by I hear absolutely nothing regarding my order or tracking it’s now 10 days later and I’ve heard nothing regarding my order no tracking nothing. Disgusting customer service don’t order from here there’s many more shops that are way better.

Product Quality
Shipping
Return Claim MadeNo
Kurt D.

Kurt D.Wide Bay-Burnett, QLD

  • Verified customer

Amazing Service, Amazing Price, Hard To Go Past These guys!!!

published

I spoke to Kaylor & Jarrod, and they really helped me out! I'm up in Bundaberg QLD and have been struggling to find a cover for a new 12-foot log I just picked up. They were really helpful on the phone and solved all my problems and got me a long enough leash as well. Super grateful and looking forward to receiving my items. I was also impressed with the cost of postage as I live a fair way away and Find Sports have been the best value by far after having a good look around. Cheers guys!

Product Quality
Shipping
Return Claim MadeNo
Belinda

BelindaSydney, NSW

  • 4 reviews
  • 1 like

Terrible Service

published

Abysmal service... ordered and paid for item online on 27/08/18 - it was after hours so let's say it was bought and paid for on 28/08/18. 6/09/2018 still showing as uncommitted so I rang them, only to be told product is discontinued... 1.5 weeks and no notification... they have now processed a refund... pretty poor customer service

Dont Do It

published

Ive been waiting a few weeks now for my order. They haven't even given me a tracking number. No one answers the phone or calls back, I haven't had an email answered in 2 weeks. Seems like this is the norm for these people.

Rachel

RachelVictoria

Great products and value for money.

published

Value for money and good service. Massive store with everything you need. Found what we needed and more. Highly recommend as a place to visit for your water sports needs.

Shipping
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Page 1 of 29

Questions & Answers

Isaac F.

Isaac F.asked

Anybody know their Snowboard quality?

2 answers
JandA
JandA

Do not buy, shonky and do not return calls or emails or fulfill promises after payment is made. Go elsewhere

Scottboy
Scottboy

Stay clear of them they don’t have product, they have to source them out

Nick D.

Nick D.asked

What are their surfboards like? Built for adults?

1 answer
John C
John C

No. Very weak and fragile.

ned.anderson

ned.andersonasked

anyone know what the fast tech bindings benefits are compared to the ratchet bindings?

No answers

Get an answer from our members and Find Sports representatives

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