Rip off scammers! – Shame you have to give any stars as they do not deserve any! Ordered and did not receive. Email them and no response. Got a tracking number that is not a number according to courier. Absolute rip off scam. Do not buy!
Terrible! Don’t order from here – Ordered last week, no confirmation, no nothing , no answering phones, no answering emails, next minute I get a notification saying order cancelled , again no communication, I then called and said if you don’t refund me immediately I will have to take further action, then next minute I get another email notification saying order has been refunded.… Read more
No communication directly through find sports, just automated messages . They are a joke. Do not buy anything from here!
FIND NO ‘SPORTS’ HERE – Looking at recent reviews, nothing much seems to have changed with this scamming mob. I had a really bad experience with them last year. Ordered, waited, queried, lots of automated responses, no delivery, more emails, lots of lies (it’s shipped… Read more
(not)), awaiting tracking, fake tracking numbers, warehouse delays etc etc, out of stock (interesting being able to ship outofstock) etc etc. Ultimately I had to go back the Australian shopping website I’d ordered through to get a refund, received. Complained extensively to them but they refused to tell me the result of their investigations into the integrity and ethics of Find Sports. Fortunately they don’t seem to be on the shopping website anymore. Nevertheless, I’ll be avoiding FS in the future. So should you.
Follow-up · I never received my order, and there are thousands of reviews from customers like me. I did manage to get my refund through the original online retailer I ordered from who had subbed to FindSports. They too have also now gone out of business. Victorian govt also issued two warnings against buying from FindSports and their aliases. This mob… Read more
Reviews with attachments
$160 item not covered under warranty after 15 days – I bought a netball ring and no stock for a month. After setting up and put in use, the base started to crack and leak water after only a month. Seller said no warranty provided 15 days after delivery. Very bad product quality. Customer service is poor. Will not buy from this store again. Not recommend. Show details
Hi Xiaoyan, we're sorry to hear about your negative… Read more
Do not trust Find Sport or its parent Force Industries – Order a mudguard from them in July and they sent the wrong product. After a lot of back and forth with shipping issues (they didn't want to pay for it), I returned the item and asked for a refund since they didn't carry the product I wanted anymore. This was mid October and the refund has not arrived and they stopped replying to messages. Concur with others, avoid Find Sports or any retailer part of the Force Industries Pty Ltd for that matter!
Avoid - This Business engaged in [Content Removed] Activity – Following an order processed on 22/9/2023, the goods are yet to be delivered. Like other disgruntled customers, upon following up my order they have used the excuses of “reorganising warehouse” and “awaiting stock delivery”. It is observed that they NO LONGER respond to inquiries regarding delivery status. Inquiries into the business reveal that… Read more
the ACN number is NOT a valid number. The ABN number relates to the “parent business” – Force Industries and appears to be valid. A previous ABN for “Find Sports” was deregistered. Further inquiries indicate the business is “Temporarily Closed” and an address search shows the current address ([Content Removed]) appearing abandoned. See Photo. Note: This company only uses "text message" and email. The telephone number ([Number Removed]) has been disconnected. Both text and email messages fail to illicit a response.
Based on the evidence available, this “business” appears to be engaged in [Content Removed] activities, where they accept money for goods and never provide the goods. As goods are relatively low value, they have assessed that “prosecution” is unlikely due to the legal costs of pursuing such action. The feedback from customers is consistent and across a variety of goods. It is noted that any 5 Star reviews on this site do not provide specific information and appear to be fake so as to market the company itself. I recommend affected customers undertake the following steps: - 1. Contact the ACCC so they can initiate an investigation into the Find Sports and Force Industries. 2. Contact Consumer Affairs Victoria as they are based in Victoria ([Content Removed]) and report your complaint 3. Contact Victorian Police and report the company (Find Sports and Force Industries) are engaged in Systemic Fraud under Section 82 of the Crimes Act – Obtaining Financial Advantage by Deception. 4. Contact your Bank/Paypal to see if a refund can be obtained. 5. Report your experience to the Australian Government Site https://www.scamwatch.gov.au/ Note: It is noted that Find Sports are no longer responding to negative reviews on Product Review. It appears the actual business is closed, but the website is still operating to continue to defraud customers.
Do not buy from here – Ordered pair of boots late 31 July 2023. 8 October still had not received boots, so emailed and requested refund. 12 October was told they are too busy to process the refund. 17 October still have not received refund. Worst online operator I've ever dealt with. Show details
Dishonest and at this point a scam site – Do not buy anything from this site. Dishonest in delivery description. Given a Aus post tracking number to find out they have not even sent the goods. have not got a refund after 2 months. Keep adding reasons why the refund needs another 5-7 working days. STAY AWAY or lose you're hard earned money. Show details
Positive reviews
Perfect place to find affordable boards and snowgear – Bought my boots and board here. Good quality and friendly staff. Waxing the board here was also quick and affordable :) Show details
Super Helpful, great for new starters – Team were super helpful and understand everything snowboards. If your a beginner wanting to get a full setup , come Speak to Helena and she'll be a huge help! Show details
Great Service and Prices at Find Sports – Bought a snowboard, bindings and boots. Great prices compared to all of Melbourne and great service by the team at finds sports. Show details
Negative reviews
SCAMMERS – SCAMMERS, DO NOT BUY They will make excuses for delays but your goods will never arrived. Tried to get a refund through PayPal, it looked like it was going through but the payment didn't go through and PayPal closed the case, never got my money back. Look at the other reviews, they do this to everyone. Show details
Find out how Find Sports compares to other Sports & Recreation Shops
Know better, choose better.
Scam Company! Do not purchase from them – If I could give zero stars I would. DO NOT BUY FROM THIS COMPANY - SCAM WEBSITE!! I purchased a bike for my son back in Oct 2023. Followed up on the 19th of November as I hadn't received my bike. Got several excuses why it wasn't shipped. Followed up again in Dec 2023 & asked for a refund, we are now in June 2024 & still no bike, refund or… Read more
response. Very disappointed I fell for this. Please be aware. Consumer Affairs have issued a public warning regarding this company.
Scam company – Scam. Do not order from Find Sports. 8 months and the product has not been delivered and refund not provided. They ignore communications and lie when responding. Show details
Recent reviews
Poor Customer Service – Yet another extremely disappointed customer! I placed an order online for an outdoor rattan lounge set, L shaped with cushions on 15/09/2023 and paid for this in full through PayPal. After waiting many months for my product it did not turn up. I contacted Find Sports and they assured me that I would be receiving it soon as there was just a small… Read more
delay on this rattan lounge. After going to and fro, I then finally receive an email from Find Sports to advise that they could no longer supply this product; it was out of stock and they would refund me my money. Well I waited and waited and did NOT receive anything from these people. After me sending several emails and also making multiple phone calls to Find Sports they finally asked me for my bank details and advised me in a text message on 4th March 2024 that within 5 to 7 days I will see my refund appear in my account. Guess what guys, I am still waiting for it! NOT at all impressed, this is very poor customer service Buyers Beware!! Donna
Bad experience, do not supply product – Please do not use this company. Still waiting over 9 months for product to be delivered. They now do not respond to emails. Show details
Crap company – Terrible isn't the word for this company they refuse to refund and then stop communicating. They use all the same excuses for months never going to get your product or refund
Find Sports = scammers – Do not buy from this ‘store’. They’ll spin some story about moving warehouse for the delay in your shipment, then they’ll promise you a refund, then they’ll ghost you
DO NOT SHOP FROM HERE – Been trying to email the company to issue a refund for an order I’ve been waiting on since October 2023. No one has gotten in contact with me. Absolutely horrible! Show details
A Scammer Company – A scammer company who take money and do not send the goods. DO NOT BUY FROM THESE SCAMMERS!!!! I ordered 5L of Lanox on the 19/10/23. Followed up with them on the 29/11/23 and are apparently they are behind in fulfilling orders because of system issues. Just to reiterate, DO NOT USE BUY ANYTHING FROM THESE SCAMMERS!!!
Suspected scam company – I order a product at the start of August 2023. I received an email saying thank you for your order after placing it. I never received a dispatch notification within the 2-5 shipping day window, so followed up at the end of August. Reply - they were experiencing backlogs within their warehouse and would be shipped shortly. Still no dispatch. I sent… Read more
another email late September. Reply - there was still delays as they were moving warehouse and that I could expect to receive the item within a week and a half. Still no dispatch. I sent another email at the end of October. Reply – they were still moving warehouse and that if I wanted to cancel the order I could or they would put it on priority shipping (I opted for priority shipping at the time). Then I received a second email response saying they were experiencing unforeseen issues with the shipment and would provide me with an update soon. No update! I sent my fourth email about this item mid-December. Reply – they were having major system issues and that they are behind on issuing refunds and they would try to do this asap and keep me updated (figured fine I would take a refund). No update, No refund. I sent another email early January following up on the refund… No reply. I sent another sixth email 9 days ago about this… No reply. DO NOT order from this company.
Hello! To assist you further, could you please email… Read more (+1 reply)
Find out how Find Sports compares to other Sports & Recreation Shops
Know better, choose better.
Do not purchase anything from this company – Purchased item on 30th August 2023. Still waiting to receive it. Now read the other complaints, wish I had seen them first. Money back, not likely. BE WARNED! Show details
Scammers. Did not send product, out of stock, still waiting 3 months later for refund, ignoring emails. DO NOT BUY – Do not buy from these scammers. Thieves lyers and scammers
Hi Troy! To provide additional assistance, would you… Read more
The WORST buying experience of my life – Purchased item online september 2023, they said it was in stock and ready to post. It did not arrive until January 2024. Not kidding. Zero communication in meantime. Impossible to get in contact with. AVOID AT ALL COSTS!!! Show details
Hello Scott! For further assistance, could you please… Read more
Disappointed – Waited 3 months for order still haven't recieved it after countless emails their responce was having software issues & not to contact them again as it will take longer to resolve. Then I requested a refund with no responce. Thanks to Pay Pal for getting a refund for me after 3 months frm purchase. Have read in other posts that Vic Consumer affairs have issued a warning about these guys. Show details
Hey Paul, Would you mind sending us an email at orders@findsports.com.au along… Read more
avoid this company – they advertise stock they do not have. endless apologetic text messages about software issues and promises of refunds but no action. my money’s gone. a scam operation imho.
Hello Michael! To assist you further, could you… Read more (+2 replies)
Absolutely trash company – Still waiting 4 months for my order, continually making rubbish excuses for why some thing has come up that my order hasn’t been delivered. Not refund has been made, ignored phone calls texts and so on. Recommendation: buy from literally any one else Show details
SCAM COMPANY, DO NOT USE – They sell products on their website which they do not have in stock and have no way of getting to you, and after weeks of waiting they will offer store credit which they also do not provide. They take your money and then do not reply, just have robots providing auto reply emails and do not resolve the situation. SCAM WEBSITE
Do not give your money to these frauds – Ordered boots months ago, have opened disputes and text them (no way to call) so so many times and just get nothing back from them at all. Very shocked that a local company would be so poor, still messaging all the time, waiting for my boots to arrive one day, nothing. Order shows nothing has even been dispatched. Can't be legal.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Catch dropped the ball.