Bought it about a month ago and so far so good. Setup was easy, took one person, about 20mins in total (~1 hour including first test dry).

Usage is as simple as just following the instructions in the manual. Common logic applies. Don't stuff it to the brim, only dry one or two bulky items at a time, keep towels and clothes separate, be patient, and it works a charm. All our items have always come out super dry so far. I've read some reviews on the old 8kg one which said otherwise. So maybe the technology has improved, who knows, but this one ...

This dryer is great in theory but poor in practice. I was attracted to this mainly for the energy efficiency and the fact that it doesn't pump hot/damp air into my home. It does do both of these things well, unfortunately it is terrible at actually drying anything. It twists clothing like none of my other dryers ever have and sheets are even worse. Sheets become so tangled that it is actually a struggle to untangle them. I have tried to dry sheets with full loads, medium loads and loads with a single sheet. There has not been one occasion where...

Dries every time, heaps of features, love the large LCD screen, Drying rack,
I had never owned a dryer before and did so much research before buying which I think has really helped as I know what i wanted and what was best for energy as well.