Fisher & Paykel WashSmart WH7560P2 (7.5kg)

Shocking customer service – Our machine was super loud- turns out we have a major known fault. We also bought a condenser dryer from this brand- also had a major known fault. Shocking customer service on both occasions . Bought 2 products- both had major faults. Didn’t meet any of the deadlines they promised to fix. Eventually got a refund on one product - as they couldn’t resolve. Living without a washing machine at the moment while I wait for them to get their act together. Every time you call the hotline you wait 30 mins to speak to someone. Shocking customer service when you do speak to someone. Seriously consider other brands that deliver a great support service and products don’t regularly have major faults. No wonder their customer service is so busy- products are not good quality

service – We are using Fisher & Paykel since a long time without having any problem till date. It is so easy and durable. We are using this since more tan 4 years.

Apart from a minor problem,and I do mean minor, I find the machine does an excellent job – I am retired now, so really my washing consists of light clothing, shirts, pants and shorts. A weekly wash of bed linen and a seperate wash of a towel or two. Ive found the results to be very good.

Filter does not work – This front loader doesn't actually have a working filter. When I purchased it from Harvey Norman I was told it simply didn't need a filter to regularly clean as the debris washed away. I did ask about this in store. Yes, I know it is 'Buyer Beware'. The Filter is simply a piece of plastic (Bottom corner outside machine) with no basket or net to… Read more

catch debris. I did not know this at the time of purchase. Impractical for female users to pull out a heavy machine, disconnect hoses and regularly check for blockages as recommended. I wondered why new whites never looked white after just one wash. Now I will need a repair person to clean the hose as display shows it is the filter causing current issue. I will not purchase again.

Electrical faults, water leaks and soap leaks – - Detergent system leaked water. - Led display lights not working,so couldn’t see option to use for washing. - Water leaking in middle. - Customer service wants to charge me to fix it. Buy anything else! Show details

Leaking water ever since we bought it!!! – Leaking water ever since we bought it. Made a video today as I couldn't figure out the location of the leakage. It's leaking from below the detergent tray. I just hope they will fix it, otherwise it's going to the tip. Show details

Keeps avoiding spinning cycle – It has some good features like add a garment, short wash cycles and hot water input. However, it has an annoying "out of balance" error. If it doesn't like what is in there, it keeps spinning for hours and finally stops with the error leaving you with a load of drenched stuff. After a few years of use, its panel lights have also started to burn.

Good quality and cleans like a dream – I have two kids and there is a loads of washing. I use it almost daily. Can’t complain about its performance. The must have product for your daily use. Very satisfying Show details

Does a good job! – I separate the whites, greys and dark colour clothes. Easy to use features and controls. The machine takes in a big load and is not noisy at all throughout the wash. Delicates wash well. Pretty happy with cycle times and the quality of the wash. Show details

Don’t buy – Used to be a good washing machine, a bit noisy but ok. Purchased 5 years ago at Good Guys and took out extended warranty. Extended warranty means nothing if it starts failing after 5 years. Keep getting an error message and it won’t finish a cycle. Spoke to customer service about it, they were absolutely useless as well. Said it’s a long weekend,… Read more

not much I can do about it now. Technician only works Monday to Friday. Like what sort of customer service is that?! What a joke. Fisher and Paykel will not accept any responsibility for a product that fails after 5 years. Will definitely not buy Fisher and Paykel again, I’m done

Do not buy this machine! – Terrible. Spin does not work much of the time, have had to take soaking wet, heavy clothing to neighbour's machine to complete spin cycle numerous times. Worst machine I have ever had. Show details

Perfect machine – Just perfect for washing all clothes and beautiful fresh clean. Last machine lasted over 25 years. So liable and parts are easy to order. I will highly recommend this to you.

Perfect – Just perfect. A few options for settings. And cleans very well. Will buy this iteam again in the future. Never had any problems with my washer at all. Easy to use and wash perfect Show details

My 1st Front Loader – Love love love, why didnt I buy a front loader earlier??? I am a domestic cleaner so wash 2 loads of rags a week plus my normal washes. The 30 min quick wash is fantastic for the rags, with less water used they still come out cleaner than a top loader full of water!!! Show details

Great machine! – This washer replaced my old F & P front load of some 15yrs. I'm particularly pleased with the quietness of operation of the machine(hardly any vibration) and love being able to add clothes easily after the wash has started. This model uses our hot water instead of heating the cold in the machine - I thought this would save a little on power. … Read more

Our clothes aren't really that dirty so the washing process is relatively easy. We washed our bathroom mats on the short cycle(bulky items) & were really pleased with the result. We felt our towels were still too wet after washing so put them back in for a a further 12 minutes (as the machine said) and it was then they felt dry enough for the dryer. The cycle times seem ok but it's great to be able to change them - the machine tells you when it's a no no! Worth mentioning also is that I believe I need less washing powder now. It sure is simple to operate & does a great job.

Does the job – Very reliable washer. Simple to use not too fancy. Not too loud and I love it that it beeps at the end of the cycle to let you know the load is complete and automatically switches off. Show details

Amazing product !! Will buy again n again – Product is very good and I hv used this brand before it always lives up to its expectations. Clothes are really clean and washing every day is quick and excellent with colours !!

Faulty Drum Seal – 16 months old, second machine used for less than 20 washes. Found small section of the front door rubber seal broken off, Off peak operation, 1st floor room flooded. The amount of water would indicate several cycles of water were emptied on the floor. I have had front door seal leaks on other machines including Bosch, are all the seals made… Read more

in ????? One of my criteria for purchasing this machine was no flooding! Purchased Appliancesonline Invoice S102725168 $749.00

Love it, super quiet, 3 years on, no issues – Love this washing machine. It's unbelievably quiet, you barely notice it's on (except for the spin cycle, which of course is a bit louder). 3 years strong and no issues at all (touch wood!), including 2 apartment moves. And we use it A LOT - like every second day, as we have a 3 year old daughter. We recently needed to upgrade our dryer so bought a Fisher & Paykel on the experience of this washing machine; also going really well. Show details

Met all of our requirements – Our requirements were a quiet front loader with hot and cold water inlets and good ratings for water and energy use. Having had our trusty but noisy Hoover for 23 years, we were surprised to find that most machines now only have a cold inlet. Being environmentally conscious, and knowing nothing about washing machines with inbuilt heaters, we… Read more

looked for info about how a cold water inlet works. The main factor there was that we have both a solar hot water system and a 1.5kW photovoltaic system. With plenty of sunshine in Perth, and a household consisting of two adults, we seldom need to boost the hot water. And there was an additional incentive in that we still have a year to go on the 40 cents per unit feed-in subsidy that came with our PV system in 2010. We found very little helpful discussion online regarding the perceived value of a machine with a hot water inlet. Some people asked questions about the energy cost savings that might stem from having the two inlets but those who responded mostly advocated cold water washes or debated how far a washing machine is usually positioned from a hot water system. Despite doing a lot of research, we were none the wiser as to which would be more energy efficient. But, because we generally use the washing machine when the PV panels are not getting sunlight, we decided to stick with a hot water inlet. We also decided to run our laundry tap until the water is hot, as we do for showers, before starting the washing machine. We only need to run off about four litres, putting the water into bottles to use on pot plants. So, having decided to go for a hot water inlet, we looked at what people were saying about the front loaders that have the two inlets. Again, the online comments were either not particularly helpful or not relevant to our needs. There was enough there, however, to provide guidance. The Best rated Front Loader in Product Review’s “Washing Machine Buying Guide” was the Fisher & Paykel 7.5kg Quicksmart WH7560J3, but it has only a cold water inlet. The company’s WH7560P2 7.5kg WashSmart is similar but has a hot water inlet. The difference in Product Review star rating was barely noticeable. The advertised prices were higher than those cited in the reviews published at the start of 2019 but lower than a more recent one. The machine has lived up to all of our expectations: very quiet, easy to use, easy on fabrics, and no residue from suds. Plus, buying it from Appliances Online meant that it was delivered and installed free of charge, with the old machine taken away as part of the deal. And lastly, when it came to registering the warranty, there is a convenient plate on the front of the machine with all the necessary details. The last page of manual tells you that, but we only saw it after we’d moved the machine away from the wall to look at the plate on the back!

perfect – Like everything about this front loader WH7560P2 It is so quiet, washes well, and so easy to use, I like that it uses less water than most and great results for stains.