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FitMyCar
4.3 from 395 reviews

Reviews

4.3

395 reviews
5
(308)
4
(21)
3
(7)
2
(13)
1
(46)
  • Product Quality
    4.7 (220)
  • Return Claim MadeYes (15) · No (241)
  • Shipping
    4.5 (162)
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Peter

Peter

  • 2 reviews

Australian made at it's best.

published

Their website was easy to navigate and order from. I received a confirmation email stating a delivery date which I accepted. The mats arrived early, in great condition, and the fit was perfect. I will happily use this supplier again. There should be more Australian suppliers as good as this one.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Poor customer service

published

Online ordering and shipping was easy and fast. When package arrived, one set of car mats were for a completely different car. Checked my order to make sure I had not ordered the wrong mats (had not). I emailed and called customer service 3+ times and was given an email to send photos to for proof. Email and photos sent but no reply or acknowledgment that they had received my email neither anything was being done about it. Still unsure as to what is being done about my incorrect products.

Product Quality
Shipping
Return Claim MadeYes
Russ C.

Russ C.Watson 2602, ACT

Not made-to-fit

published

FitMyCar by name. Not by product.
Bought a bumper protector promising "made-to-fit. Its our promise". 4 weeks to be dispatched(!) and when tested on my car it is 3/4 of the size to cover the bumper width. Velcro hardly grips the boot carpet. When checked with customer service, advised they are all just generic size.
Save your time and money - buy from a retail store like Supercheap Auto.

Product Quality
Shipping
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Mitch B

Mitch BGreater Melbourne (Metropolitan), VIC

Ute Liner - Sportguard (Ford Ranger)

published

Excellent Quality Tub Liner and it Fits like a glove!! The self Install was a breeze (with a few minor cuts to work around my canopy brackets). The Customer service was exceptional with delivery times within a couple of business days. Would recommend to anyone who is in the need for a tub liner.

Product Quality
Shipping
Return Claim MadeNo
Wheels

WheelsFar North Queensland, QLD

  • 2 reviews

Product was exactly as described and is good quality and fitted perfectly.

published

I found the site easy to use and when I entered my make and model it only displays items that are made and fit for
My car. Instructions to install and fit purchased gear were clear and simple. Product arrived well packaged and in good condition.

Product Quality
Return Claim MadeNo
JAC

JACCentral Highlands and Goldfields, VIC

  • 6 reviews

Amazing Service and product

published

Excellent company to deal with. The mats ordered fit perfectly.
There was a mix up in the ordering but this was corrected on the next working day without any drama.
I was kept up to date on the progress of my order and when it arrived I could not have been happier.
Well done to all the staff. Highly recommend this company.

Product Quality
Shipping

Great customer service and great product!

published

Purchased floor mats for my car and am completely satisfied with the experience! Was supported by exceptional customer service. I mistakenly ordered the wrong floor mats and they helped me fix my mistake without any additional cost to me. Floor mats were of exceptional quality. Will recommend FitMyCar to anyone with floor mat needs.

Product Quality
Shipping
Return Claim MadeNo
MRM

MRMWestern Australia

Perfect!

published

The Customer Service I received was exceptional-thank you Nix. Product quality is excellent. The mat fitted my dash perfectly. Delivery time was efficient. Product arrived in great condition.
I highly recommend FitMyCar.

Product Quality
Shipping
Return Claim MadeNo
Michele

MicheleKuranda

  • 2 reviews

5 starts for persistence!

published

We had issues with the correct dash mat for our soft top BMW. Rather than give up in the interest of profit, FitMyCar staff wouldn't be beaten and we ended up with the correct one in the end.
Thanks to the staff for such wonderful customer support.

Product Quality
Shipping
Return Claim MadeYes
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Excellant customer service

published

I've found the products I purchased to be of good quality and the delivery time very good.
The store was easy to navigate and great to see the items are manufactured in Australia.

Product Quality
Shipping
Return Claim MadeNo

Incredible Customer Support

published

I made an error in choosing the correct floor mats for my car but luckily I had Nix to help me sort out the issue. My problem was solved immediately and with such great service. I could not have asked for a better result, thanks again Nix and the FitMyCar team.

Product Quality
Return Claim MadeNo

Estimated delivery has now become 15-20 working days :(

published

Estimated delivery has now become 15-20 working days :( would be nice to be informed before that delivery would be so long away before i placed the order. Really poor information and leads you to believe items are in stock!

Shipping
Return Claim MadeNo
Deidre

DeidreVictoria

  • 4 reviews

Great fit! No guesswork. No fuss.

published

Great fit! Exactly want I wanted. Great service and delivery (especially in difficult Covid-19 times). i was able to put in my car details and get the perfect fit for my car. Good communication. Highly recommended.

Product Quality
Shipping
Return Claim MadeNo
Florida

FloridaWide Bay-Burnett, QLD

  • 2 reviews

Great product ( car mats ). Beautifully done..5 star e-bayer

published

These mats were custom done and turned out to be a perfect fit. What a difference to buying at Autobarn or Supercheap...as they say..you get what you pay for. Well done to all concerned. A pleasure.

Product Quality
Shipping
Return Claim MadeNo
Ken Heath

Ken HeathSouth East Queensland, QLD

  • Verified customer

Perfect Fit Great Quality

published

I was unsure about the fit until a few questions back and forth and then the guaranteed fit was explained. I wasn't sure if it was the right dash mat but it arrived after 3 days from Purchase and a perfect fit. Correspondence was excellent, over the whole process and all information I was seeking was supplied.

Product Quality
Shipping
Return Claim MadeNo
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service

published

very pleased with the service , easy to install and a perfect fit . Quality product. I will definitely use FitMyCar again to purchase products for other vehicles. I thoroughly recommend this company

Product Quality
Shipping

Great Dash Mat

published

Black dash mat for 2017+ i30 - Fits great, good colour, good quality, easy install, fast postage even through the COVID times :) Website has good range as well and easy to use.

Product Quality
Shipping
Return Claim MadeNo

Great pricing

published

Haven't received the mats and dash mat for my Eclipse Cross as of yet but very happy with the pricing. I had a quote from the dealer for the same things and it was astronomical. Can't wait to fit them into my vehicle....

Shipping
Return Claim MadeNo
Mike S.

Mike S.Gungahlin 2912, ACT

Quality product!

published

Well pleased with the service, and the quality of product received. Easy install, perfect fit and looks rad!! Great selection of car enhancement goods available. Definitely will use FitMyCar again. Cheers!

Product Quality
Shipping
Return Claim MadeNo
Margaret

MargaretNorth Western Region, NSW

Great Car Mats !

published

We bought car mats for both our most recent cars which fitted perfectly and were great quality -all made in Australia ! We would thoroughly recommend “Fit my Car” - They are a great company to deal with & have good customer service.

Product Quality
Shipping
Return Claim MadeNo
Page 1 of 20

Questions & Answers

Michael B.

Michael B.asked

Can you please advise what material the car mats are made of?
and is there a showroom in Melbourne where I can look at a sample of the the mats and a sample colour match ?
[I want to fit them to an older Mercedes-Benz SL].

Regards
Michael Brown, Melbourne

1 answer
JAC
JAC

Hi Michael, it is an online store and you have a choice of quality and car model. Mine were for a kia sportage and are a perfect fit.
Its an Australian company.
You can email them and they get back to you very quickly.
regards
JAC

Julian H.

Julian H.asked

Before I order could you please tell me how long the wait time will be for a front and rear floor liners for a 2017 Holden Colorado

1 answer
Jim
Jim

I ordered a dash mat and it took just over a week which I thought was good as
Aussie Post are having delays due to covid 19.

Jeff

Jeffasked

How do I track my order # us18948450?

1 answer
Jeff
Jeff

Why am I writing an answer? Just want to know when my car mats will ship. Order number end in SO not 50.

Get an answer from our members and FitMyCar representatives

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