AI reviews summary
The overall sentiment for FitMyCar is highly positive, with the majority of customers praising the precise fit and customisation options of the floor mats, dash mats, and sunshades. Users frequently highlight the ease of navigating the website and the benefits of supporting an Australian-made business. However, a significant segment of reviewers reports severe frustrations regarding extended delivery delays, lack of order updates, and difficulties reaching local customer support.
Pros
Cons
Verdict
FitMyCar is a reliable choice for high-quality, custom-fit vehicle accessories that often provide a superior alternative to generic or dealership products. While the majority of transactions are seamless, potential buyers should be prepared for possible dispatch delays during peak periods and may need to be persistent if following up on order tracking.
I've ordered a full set of bedrock liners but received only the fronts,probably packing mistake. Ive emailed them with the issue and they've sent me the missing back liners the following day. Ive bought multiple liners from these guys for different cars and the product and customer service was brilliant. Will definitely buy from you in the future. Thanks again well worth the 5☆
Ordered a dash mat for my 2008 ford ranger. Easy to order online and postage was fairly quick. Packaged very smartly as not to crease it. The fit and finish is exceptional. I’m very impressed with the dash mat.
Really happy with my Bedrock Floor Liners! Perfect fit, great quality, Aussie made. The material feels durable and sturdy while still being easy to clean. The mats stay securely in place and do an awesome job of keeping dirt and mud contained on the mat. I was also impressed with how quickly they arrived. The delivery was fast, and everything was… Read more
well packaged when it got here.
Overall, a great product and a smooth buying experience. I'd definitely recommend Bedrock Floor Liners to anyone looking for durable, high-quality floor protection.
Reviews with attachments
Perfect fit, next day delivery after being posted. Will definitely return again for next car.
For anyone wanting to compare fitmycar bedrock liner to the phd liner. Bedrock liner ($255) almost 50% more - passenger side: fit well enough, not perfect, did lift away but probably would have moulded well with time. gives more coverage than PHD equivalent - Driver side: fit well. - rear liner: did not fit. it fouled on the passenger seat rails,… Read more
and on both the passenger seat and driver seat depending on position of each seat. The liner also did not sit flat on the floor. Have attempted to get a refund. it is so far day 23 since ordering, day 15 since alerting fitmycar of the issue (who make bedrock). I had to: 1. alert them of issue, providing photos and video 2. have them have a 'fit technician' review the photos 3. them film me reinstalling the rear liner 4. them suggest they could be sent back to be trimmed or for me to trim them myself.... on a product thats almost $100 more expensive, no way is this acceptable 5. i filmed how even with their additional advice, i now discovered that the fit also fouled on the seats in addition to the rails... i also had to show them extracts of the ACL to agree to a refund 6. The liners have now been with fit my car for over 24 hours and they still refuse to let me know if my refund is confirmed or when it will be processed PHD ($179): 1. Passenger side fit: Perfect, would have preferred to go a bit higher on the firewall but they fit exactly as they should 2. Driver side: Perfect fit, no comments 3. Rear liner: Perfect fit, no comments Overall, they are a softer and grippier finish than the bedrock, which was harder and more slippery i ordered and received the liners inside 3 days even with the christmas rush Have attached videos and photos for people to compare.
- +3
Prestige XL Car Cover = Pathetic – Extremely disappointed - do not buy their car covers Prestige XL car cover is the biggest piece of crap - purchased for $200 to protect my brand new freshly painted WL Caprice Normally wouldn’t bother with a car cover but this is a cancer tribute car in a custom Candy colour so wanted extra protection Car cover was carefully installed and fully… Read more
strapped down as per instructions - didn’t even last one night. Went out in morning and cover had peeled back off the front half of car, damaging part of front bar, central strap had dragged down underneath bodywork and scratched the panels. Freaking p*ssed off to say the least. Front and rear elastics seem to be a waste of time and ineffective at staying on the car - the single central strap provides absolutely no support to the overall stability of the cover.
$200 wasted - dragged the cover off and left the piece of crap in the dirt to rot. Car was better off being exposed.
Buy at your own risk - I wish you better luck than me
Side note: please follow my breast cancer tribute car @get_chekd on instagram
Superb product, perfect fit – Floor mats for my Aston Martin were exactly as described and bespoke for the model, fitting perfectly, high quality. Arrived promptly, well packaged, and great value. Awesome product and service. A+++
- +2
Outstanding service, quality product at a great price. Perfect fit for one of my BMW resto's and what else could you ask for when dealing with an Australian company. Will purchase other products soon.
ordered them, they fgot delivered i fitted them, i had bought some double sided tape to hold the dash mat down, but it isnt needed
Purchased mats dash mat and steering wheel cover for my 2012 g6 fg mk2 Limited Edition i had recently purchased. Not having ever purchased mats before, i made a mistake in the ordering process and the drivers mat did not fit over both knobs on the floor. I contacted Fitmycar and after following their directions to submit certain information they… Read more
ascertained the issue was my fault when ordering. They were extremely polite and very responsive. Fitmycar never walked away because of my fault like most companies would these days. They stepped up, took the loss , took initiative, made myself the customer an extremely generous offer to keep the mat that did not fit and post me out the correct mat. Absolutely highly recomend Fitmycar because of the service and their products.
Ordered a dashmat for my campervan which I was not able to source anywhere else until I found fitmy car. Arrived safely in mint condition. I am very pleased to add this piece of protection to the interior with tinted windows hopefully preventing sun damage and warmth in cooler times. Many Thanks
Thankyou Fit my car. The Dash Mat was a Perfect fit for my Isuzu D-max. Great Quality. We just completed a 3 week Road Trip and i couldn't believe the reduction of glare on the windscreen. Great service, Excellent Product.
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- +4
Ironic how you ask us to support local businesses, to "help us fight back against the low quality stuff coming in from overseas.", but your mats are just as bad or worse. I purchased your "Prestige" product, and given the poor quality of workmanship, I can only wonder what the cheaper ones look like.... The poor quality of the seams and sewing,… Read more
the fact that they don't properly fit, and the fact that the clips are not properly placed, was enough for me to toss the front ones in the bin.
I am not looking for monetary compensation, nor will I waste my time and my money to send these mats back to you.
Hi Rudi, We appreciate your feedback. One of our… Read more
Great quality and service. Please be patient as orders may take 1 month to custom make especially when sales promotions are running. Ive transformed my 2014 daily into a car that feels brand new!
Great Customer service and excellent product our mats arrived as described and perfect fit
Got the carpets for my Toyota Avalon Fits perfect the colour i choose is red binding, carpet black,thread black. Vary happy and good quality. I recommend FitMyCar.
Fast delivery and a very nice product that fits correctly. There was only one pair of floor clips sent with my set, but customer support sorted this out quickly for me.
My "Fit my Car" dash mat fits my Isuzu Dmax perfectly and it was delivered without problem.
Latest follow-ups
Very happy with my car mats from FitMyCar, fit my Isuzu M-UX perfectly, easy company to deal with and the products are great. Arrived in less than a week ! Thankyou
Follow-up · Yes mats stay in place perfectly, very easy to remove and clean , durable so far. Very happy with them
Awesome product. Very happy with my new T5 transporter windscreen shade. Fits like a glove and makes a noticeable difference with keeping the van cooler. It covers the whole screen. A big step up from other products that never quite fit, worth the investment.
Follow-up · Easy to fit, light push past dash carpet into place. Rolls up fairly large but I just slide it between back seat and cupboards - heaps room. No issues with sun glare.
We purchased a Custom Fit sun shade for our Subaru Imprezza Hatch which we find very effective with only two criticisms, it is difficult to fit as the cutaway for the cars rear view mirror is slightly smaller than the width of the mirror and the velcro strap is sewn to the wrong end for right handed drivers when rolling the shade up after use
Follow-up · One month of regular use has been completed in Sydney,s HOT summer, on our city runabout 2002 Imprezza wagon, and we have become more familiar with the sunshade, it is very effective as it is highly reflective, fits extremely well to the shape of the windscreen,and we are accustoming our selves to rolling and unrolling it the more we use it. It… Read more
Find out how FitMyCar compares to other Vehicle Accessories & Parts Shops
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Positive reviews
The front car mats for my Nissan Patrol were exactly what I ordered. Everything was made and delivered within 10 working days and they fit perfectly. Thanks to Fitmycar for their prompt and hassle free service. My car looks so much better. Thanks guys and gals. I'll be back when and if I need anything further.
Only issue I had was after ordering a set of floor mats for an Outback online, I phoned within the hour and tried to add to my order a set of mats for a Falcon ute, but was unable to do so, so I had to pay for freight. I would not have thought adding to the order would have been an issueThe second order arrived yesterday first order is still coming.
Easy to find the product you need on their website, and to order it. Super fast delivery. The product is exactly what I ordered. Very reliable! Can't be happier.
Negative reviews
Extremely poor customer service. Their website states 'We don’t charge to deliver any of our products', though when I add an item to my car, a $12.98 shipping fee is added. I spoke to a customer service representative called Anne, who informed me that free shipping only applies to orders over $100. When I asked if I they would honour the promise… Read more
of free shipping from their website, she told me that they would not do so. If you can't trust them to honour something as simple as this, then I doubt anything on their website, or the quality of the products sold can be trusted. Reading other reviews, I notice a similar pattern. I won't be a customer, and I advise you not to be either.
Hi Daryl, We apologize for the confusion. One of our… Read more
Have ordered floor mats 5/6/26, paid a small fortune $340, but nothing yet as at 22/5/26 I tried to call but phone hangs up saying I am calling out of hours. Order tracking just says "Processing" Tried to email them no reply. I will not buy for these people again, and may never see my mats.
Hi Rob, We apologize for the delay. We have already… Read more
If my refund had been processed when it was supposed to, none of this would be happening now. First, I was messed around with constant delays. Then I was offered a refund, which I accepted. After that, you still sent the product — a product I no longer wanted because of the repeated delays. Now I’m stuck waiting even longer for a refund that… Read more
should have been processed over 7 days ago.
Terrible communication, terrible handling of the situation, and an incredibly frustrating experience from start to finish.
Hi Katarzyna, May we know the order number so we can… Read more
Recent reviews
Great to deal with, items ordered were in the post the next day without delay. When arrived fitted the boot liner to my Ford Territory 2016 model 7 seater, great fit and appears to be a quality product. Would recommend.
Front mats fitted great … but we are missing the plastic bolts to secure them down, have emailed but haven’t received a response. The back mat is a bit long , also told them in my review but haven’t heard anything, so a little disappointed.
Hi Michelle, Thanks for providing your feedback. We… Read more
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Hi Car S., Thank you for your feedback. We will use… Read more