??!
1 photo
FitMyCar
4.3 from 444 reviews · View Statistics

Reviews

4.3

444 reviews
5
(335)
4
(24)
3
(8)
2
(16)
1
(61)
  • Product Quality
    4.6 (257)
  • Return Claim MadeYes (16) · No (283)
  • Shipping
    4.3 (198)
Previous
Next

Reviewer Photos & Videos

  • More
Peter

PeterSouth East Queensland, QLD

Extremely Happy.

published

Purchased floor mats for my new Mazda CX30. The mats are great quality, fit perfectly and were half the price Mazda quoted me. Ordering was straight forward and delivery was very quick considering the COVID-19 situation.
Very pleased overall.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
  • Verified customer

Excellence in every aspect

published

I ordered floor mats for a 2014 Honda Accord Coupe. After I’d ordered I realized that I (stupidly) hadn’t realized the company is in Australia and I’m in the US. No matter, this company is top notch. The mats are beautiful, they were manufactured quickly and dispatched quickly. Shipping was free, the price is significantly better than the dealer. Last, excellent customer service. I will recommend, I’m extremely satisfied!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Bill

BillVictoria

  • 5 reviews
  • 4 likes

No replies

published

I sent a query re retainer clips for front floor mats, I was asked to send photo which I did, no reply, I email three times, no reply, Received email promoting their products, returned this stating they do not reply to my emails, received another email saying i had a ticket ??? then another email saying they were glad to resolve my query??? then another email from same person saying the query had been resolved?? no replies to any of my actual query, this company would have to be worst I have had the misfortune to deal with I will not be purchasing any more of their products

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Vehicle Accessories, Parts & Tyre Shops

Find out how FitMyCar compares to other Vehicle Accessories, Parts & Tyre Shops

Know better, choose better.

Compare all
Gordy

GordyGreater Melbourne (Outer), VIC

  • 2 reviews

Perfect fit and easy install.

published

The set of floor mats fitted perfectly and there was no problem putting them into their position. I have used FitMyCar a number of times now and have been very happy with their service and the quality of the items purchased. Four cars now decked out with their items. Your choice of colours and GSM on mats allows you to make the floor mats to your specifications. My personal view is why pay the dealers for their overpriced items when this service is available to you.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Alex Beard

Alex BeardMelbourne

  • 2 reviews

Poor customer service

published

After taking my order (and money) was told there was delays beyond their usual time frames.
Items that were instock however were made to wait almost 2 months before being shipped.
Phone calls and emails were ignored and requests to talk to managers and supervisors were refused.
Very unhappy from an Aussie company

Shipping
Incentivised ReviewNo
Return Claim MadeNo
CMarsh

CMarshPerth, WA

Subaru Forester dash mat

published

Custom made to fit the dash perfectly. Sturdy construction, reasonable price and brushed Grey colour looks great. Really good service and communication from the sales team when there was a delay with shipping they were super responsive and sorted out the order quickly and efficiently highly recommended.

Product Quality
Shipping
Incentivised ReviewNo

Long deliver poor fit and parts missing!

published

Ordert 4 weeks ago a set of floor mats arrived today what is not the big issue but then i try to place them in my car did not fit at all and on top of that the the thing to hold the mats it in place is missing! Don’t buy there poor quality!!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
BenowaQ

BenowaQSouth East Queensland, QLD

  • Verified customer

Fantastic service. Quality products. Recommended.

published

Website was very easy to navigate on desktop and mobile. Good quality products cheaper than manufacturer products but just as good. Excellent customer service when I had to all them regarding a delivery.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Very happy the way they fit and look keeping the dirt and other stuff off my carpet floor thanks

published

The mats were easy to find for me along with all the other products on offer for my vehicle happy with the range. Product was easy to install will shop with fit my car again

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Vehicle Accessories, Parts & Tyre Shops

Find out how FitMyCar compares to other Vehicle Accessories, Parts & Tyre Shops

Know better, choose better.

Compare all
Yalin

YalinMelbourne

  • 7 reviews
  • 6 likes

Great material and Perfect fit

published

Subaru no longer stock mats for 2011 Forester hence I decided to order with FitMyCar.

Yes, it took some 6 weeks to receive the product but that is quite normal considering it is custom made and Covid related delays.

The product truely exceeded my expectations. The material is as good as OEM and if not better.
They did a great work with stitching.
Full set of mats fit perfectly, same as OEM.

Thanks heaps and I will definitely go back for my future needs.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Russ R.

Russ R.South East Queensland, QLD

  • 2 reviews
  • 1 like

Poor service

published

Ordered a set of mats with a commitment of delivery within 10-15 days. Informed me via email after the intended delivery date of production delays, and ‘they were working hard’ to resolve it. (Website still states 10-15 days from order, so false advertising.) Order sent 6 weeks after purchase, but didn’t arrive due to incorrect address on postage. Order returned to sender by Australia Post. 8 weeks after placing order and paying, I cancelled and requested a refund. I can only imagine how difficult a warranty claim would be.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Wylie

WylieFar North Queensland, QLD

  • 2 reviews
  • 1 like

BUYER BEWARE

published

Poor fitmeant, no reply to emails, Facebook messages, ect. Blocked from posting on their FB page but still no contact or explanation. Had to cut the dash mat to “fitmycar”

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
See all answers
Davo

DavoPerth, WA

  • 2 reviews
  • 1 like

Don’t think I’ll recommend this business

published
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Andie

AndieIllawarra, NSW

Fits great

published

The Dashmat fits great without the need of Velcro, great value. Was definitely thinking of getting another for my son’s Ute too. Really happy with the whole experience from order to delivery. Australian made even better!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Jase

Jase

  • 3 reviews

Excellent quality & fit

published

Ordered a cargo area mat for my Jeep. It did take a while to be delivered (COVid-19) but the mat was a great fit & good quality. Very happy with it.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Vehicle Accessories, Parts & Tyre Shops

Find out how FitMyCar compares to other Vehicle Accessories, Parts & Tyre Shops

Know better, choose better.

Compare all
Crouch

CrouchMetropolitan Adelaide, SA

Fit My Car boot mat

published

My husband purchased a Boot Mat for my HRV and one for a friend’s BMW, both were perfect fits, couldn’t be happier. Make perfect Christmas gifts for family and friends.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Bernard

BernardSouth East Queensland, QLD

  • 2 reviews

Great dash mat

published

Easy to find in store my product , great product colour , very easy to install , perfect fit , great service will shop again and recommend to my friends and family great communication .

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
RAY

RAYGreater Melbourne (Inner), VIC

Love my Bedrock mats

published

Just received my Bedrock mats for my Ranger. The ordering system on the Fit My Car website was easy to follow and found the mats I wanted within seconds. The mats look sensational and fitted perfectly and easily in my Ranger. They do not smell like traditional rubber mats and look like they are easily cleaned as well. Good protection for the floor. I don't mind paying more for good Aussie quality instead of cheap overseas products. Thanks, Fit My Car. I will be back. PS I have recommended these on the Ford Ranger Owners Club Facebook site as well.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Order is still pending production.

published

17 business days after placing order (placed on 10th Aug) and order is still pending production and has been sitting in this status for over a week. There has been no communication from FitMyCar, with no notice of order being received, and payment taken. Would strongly advise against ordering from this company until they can get their act together.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Vaughan Smith

Vaughan SmithPerth, WA

Never again in my life!

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Page 1 of 23

Questions & Answers

Michelle

Michelleasked

I have sent 3 emails and called you in regards to the fact you have sent me the wrong mats. I have provided proof of what you sent which is clearly different to the mats for my car on your website. All I get in response is the 'Specialist' will get back to me. No one ever does. This is clearly your error. Can someone please provide a solution to this asap. Your follow up to problems is clearly lacking.

No answers
Michael B.

Michael B.asked

Can you please advise what material the car mats are made of?
and is there a showroom in Melbourne where I can look at a sample of the the mats and a sample colour match ?
[I want to fit them to an older Mercedes-Benz SL].

Regards
Michael Brown, Melbourne

1 answer
JAC
JAC

Hi Michael, it is an online store and you have a choice of quality and car model. Mine were for a kia sportage and are a perfect fit.
Its an Australian company.
You can email them and they get back to you very quickly.
regards
JAC

Julian H.

Julian H.asked

Before I order could you please tell me how long the wait time will be for a front and rear floor liners for a 2017 Holden Colorado

1 answer
Jim
Jim

I ordered a dash mat and it took just over a week which I thought was good as
Aussie Post are having delays due to covid 19.

Get an answer from our members and FitMyCar representatives

Other Vehicle Accessories, Parts & Tyre Shops

Previous
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.