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Five Star Spas & Outdoors

Five Star Spas & Outdoors

4.8 from 48 reviews

This is excellent.

Great experience to deal with company. Very professional. The installer was very efficient. This is our first roller shutter and I strongly recommend electrical control. Very happy with their work.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Shutters Installed

I have had electric shutters put in on 3 west facing windows. The installers and electrician were polite and friendly and answered any questions i had. Been in for a week and so far so good. Looks a lot better than the old awnings. Cleaned up after the work and even took the old awnings away. Definitely worth looking at the company

Roller Shutters installed

Excellent to deal with! Looks great! Highly recommend the company! Reasonable prices. We use the roller shutters everyday and easy to put up and down. The installer was very efficient and cleanup before he left.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Highly recommend this company for blinds

Fast and friendly service especially the installers. I will certainly use and recommend this company. I have had bad experiences before so I certainly know the difference. Outstanding job. Very happy.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

EXCELLENT SERVICE - QUALITY BLINDS

We just wanted wanted to take the opportunity to thank Will and his excellent team for assisting us with the sale and installation of our quality zip track outdoor alfresco blinds ! Not only do they look absolutely AMAZING but they are top quality blinds that definitely serve their purpose and look great. We had been looking for blinds for a while and had a few quotes. When Will came out for a free quote and measure he definitely stood out from the crowd. We can honestly say that we felt Will was sincerely looking out for best interest..... our needs and wants. He recommended what would best suit us. His honesty, experience and quality blinds is what made us go through with the purchase. We required the blinds to be installed two weeks after our initial consultation as we were having a party and that weekend was going to be very cold. Will did his best to ensure that the blinds where made and installed in time. Everyone who has come to our place has commented on the quality and effectiveness of our alfresco blinds. They keep the sun, rain and wind out. We are able to sit under our alfresco with our outdoor heater on and feel the warmth. We can truly say this was our best investment ever.
Throughout the whole process Will would updated us regularly on the progress of our blinds. The communication and customer service we experienced was definitely above and beyond what was expected. Will even rang us a few times after installation as part of his after sale service.
END RESULT EXTREMELY SATISFIED CUSTOMERS. WE LOVE OUR OUTDOOR ZIP TRACK BLINDS AND WOULD HIGHLY RECOMMEND WILL AND HIS TEAM FROM FIVE STAR SPAS & OUTDOORS

Value for Money
Cleaning & Maintenance
Return Claim MadeNo

Awesome product and service

We had Zip Track blinds installed to our alfresco area and they are awesome. Zip Track is far superior to other similar products we had quotes for. Sleeker lines, less bulky overhead and totally concealed. Wil our sales rep had a mini mobile blind to show us the functionality which made a real difference. 5 Star weren't pushy with the sale either! Very happy with the outcome. Thanks

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
1 comment
Hi Jody. We are thrilled to hear that you're happy with your new sleek looking blinds and with the service provided. Thank you for your review and the 5 star rating. We hope to work with you again in the future!

outdoor blinds

we had outdoor blinds installed,they look fantastic.the whole process was very professional,even the measurements were done twice. Installation took only 3 hours. the sales rep was very helpful & even changed our mind about shade cloth colour which turned out perfect. Thankyou 5 Star.

Return Claim MadeNo
Warranty Claim MadeNo

Blinds no after sales service

Our blinds will not stay half way down which we were told they would. 4 phone calls no response. [name removed] dates back to early April so do not pay upfront

Return Claim MadeYes
Warranty Claim MadeYes
2 comments
Hi Robin. Thanks for your review and sorry to read you were not happy. As the owner of the business I have personally spoken to you several times after install and I understand the original installer has also spoken to you. As you are aware your blind is spring loaded and was too tightly wound, requiring some minor adjustment. I believe this adjustment has now occurred and my feedback from the installer was that you are now very happy with your blinds?Very very happy.

Great Blinds thank you

We are very happy with our blinds. Your salesman was great . He answered all our questions and was very helpful. Your installers completed the job very professionally and our home was left tidy. We are pleased to have dealt with your company thank you.

Value for Money
Cleaning & Maintenance
Product Quality
Warranty Claim MadeNo
1 comment
Thank you for the 5 star review Steven and Bonnie. I'll pass on your positive comments to the team and we know you'll enjoy all the benefits of your blinds for years to come.

Zip Screen

Sales rep Will measured our patio for a large blind and very informative. Installer arrived promptly and installed very efficiently. The zip screen is great providing privacy and reduces heat and glare as well as the wind except in very windy weather due to its large expanse.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi Steve. We're pleased to hear that you're happy with our product and the service you received. Please let us know if we can be of any help in the future.

Excellent P.R.and workmanship.

Sales rep. who visited gave us clear information with respect to the roller shutter and their benefits.
The installers arrived promptly on the day of installation,and were very efficient in their work.
In the few days since the shutters have been installed,they have been greatly appreciated in keeping our
house much cooler in the current heat wave.

Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi Richard, Thanks for taking the time to write a review. We really appreciate any feedback and it's great to hear you were happy with the service our whole team provided you. I'll be sure to pass your positive comments on.

Fantastic service

We are very pleased with our roller shutter. The product is very sturdy and has deceased the heat entering through the back doors into the living area. Very happy with the product. Thank you.

Value for Money
Cleaning & Maintenance
Product Quality
1 comment
Thanks for the review and the 5 stars Adrian. We're glad to hear you're happy with the product and are enjoying the benefits of having Roller Shutters installed. Please let us know if we can be of any assistance in the future.

The perfect solution

We had "Will" measure up our patio blinds and we appreciated his input. The product looks great and the glare and temperature is reduced making it all worth while. The after sales service was excellent and the installation crew went out of their way to please. I'm impresed

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Thank you for getting in touch and for sharing your thoughts on our recent project together Petar. It means a lot to hear such positive comments! We are very proud of the quality of our products and we do our very best to ensure that our level of customer service is of the same standard. Please let me know if we can be of further assistance.

Stylish, Effective Roller Shutters. Great Service.

I highly recommend 5Star roller shutters, which were installed quickly and effectively on a 38 degree day. Instant cool. Professional and friendly installers left everything neat, tidy, calm and cool.

Value for Money
Cleaning & Maintenance
Product Quality
1 comment
Thank you for taking the time to write a review Elizabeth. We're so happy that you're enjoying the benefits of your roller shutters, especially during this extended summer! I'll pass you comments onto the whole team and please let me know if there's anything else we can do.

Great shutters great people

I am very happy with my purchase from five starr ,the shutters look good and are very beneficial I’m pleased with the outcome..
The staff and fitters were a pleasure to deal with everyone connected with the process have been pleasant and happy to get along with , I have no hesitation in recommending the people from five starr for future work

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
1 comment
Thank you for your review and the recommendation Simon. We are thrilled to hear that you're happy with your shutters and with the service provided by the whole team.

Great service and happy with product.

We were very happy with the initial contact and quote. The installation was quick and simple. The installers were friendly and informative.
The roller shutters work perfectly and the installation was neat.
The best quote we received too.
Highly recommend.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing

Love my roller shutters!

This was a quick and easy process. Staff were friendly and on time. The easy finance options were great. Would highly recommend this company if you're looking for roller shutters.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Thanks for your feedback regarding your recent experience Deb and also for the 5-stars! It’s very pleasing to hear that the process was as easy as possible for you. I'll pass your positive feedback on to the team.

shade with handy control

Single Window shutter installed in time to help with the week long high temperatures expected each February. Salesperson responded promptly and was knowledgeable. Helpful competent staff installed the shutter and the electric switch to control the shutter from inside the room.

Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Thank you so much for taking the time to share your feedback and for choosing to rate us as 5 stars! We are so glad to hear you had such a great experience with the whole team at Five Star Outdoors. Thanks again Cathy, we trust you will enjoy your new Roller Shutter for years to come.

Keeping Cool

5 Star Outdoor achieved what others said could not done. Room is now cooler than before. Information from shopping centre display to finished job was done on time. Great job to all involved in the process.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Thank you so much for choosing to rate us 5 Stars! We pride ourselves on not only providing prompt and professional service from start to finish but on thinking outside the square when it comes to those more challenging jobs. We trust you will enjoy the many benefits our blinds have to offer for years to come.

Fantastic Service

Just got my roller shutters installed. They look great. I can’t fault the service. So pleased. Place feels cooler too! Thanks 5 Star Outdoor Blinds! Would highly recommend to others.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Thank you Adam for taking the time to provide Five Star Outdoors with your feedback and for the 5 Star rating. We are so happy to hear you enjoyed your experience with our team and you are pleased with the benefits and appearance of your new shutters. Please let us know if we can be of any further assistance in the future.

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