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The whole process was great, from my quote to installation.
They are very easy to use, make the room very dark in the middle of the day and this is what i need as I'm a shift worker. They are electric so it's simple to use.
Had zip blinds installed by 5 star they are great its like having another room .they were installed to highest degree thanks for everything very professional outfit. will recommend them
Love my roller shutters
I got two roller shutters and solar panels installed through 5star and I highly recommend them. I an very pleased with the results and the installers were professional and 6
What a difference
What a difference these out door shutters make to the look of the house and the temperature inside the house. Would highly recommend this company. They delivered everything they promised, time of arrival, time they would finish. Friendly workmen and left the premises clean and tidy. Couldn’t ask for better service, or quality of the product.
Fabulous shutters. Fabulous service.
Five Star Outdoors installed Roller Shutters to my daughters unit which is situated in my back garden. The arrangement was complex but Five Star overcame all obstacles & all is fine. Very fine. I recommend this company. Thank you Five Star Outdoors! Teni Burns, Peterhead S A
Blinds are Five Star, customer service unfortunately isn’t.
The blinds themselves are brilliant. Couldn’t fault them. They do live up to the 5 Star name.
Unfortunately the post-sale customer service has left a lot to be desired and has dragged down their score.
There were some problems with the quality of workmanship on the flashings, and Will came round and agreed. It was clear these problems were due to the material being used, and I was told that thicker material had been ordered which I was very happy about. I assumed this would be an easy fix and the finishing would match the quality of the bli...nds themselves. Unfortunately, when the installers came back to rectify the issues they told me it was impossible to get thicker material, and they were using the same material they had previously. This was frustrating for all involved, as Will in a text message told me that a thicker material had been ordered and this is what I was expecting. Of course, most of the problems remain after their second attempt. I don’t blame the installers at all for this, as they were doing the best with what they had. When I spoke to Will after the second attempt to do the flashing he told me if I wanted thicker material I would have to pay the difference, which was confusing as I had just been told thicker material did not exist, after being told that it had been ordered. No extra price was mentioned at that time. Paid a couple of thousand extra for pelmets and flashing to bring it all together and really disappointed in how it’s been finished off. While the material they use might be fine on shorter spans, it clearly is not appropriate for flashing the Extreme blinds they sell.
Should Have Bought Them Earlier!
Prompt, professional, reliable service, no fuss, and installed ahead of time. Product works extremely well and is a great addition to our home, providing security and insulation. Highly recommend Laurie, Kellie and the Five Star team for your outdoor needs.
Roller Shutters. Would highly recommend.
No pressure sales with lots of information. Very reasonable price point with quality components. Same day we had the installer contact us for measurement confirmation. Within a week we had been contacted by the installer to install that week. Installers were very quick and efficient. Very impressed with the end product.
Had Roller Shutters installed by 5 Star & from start to finish they were very professional, friendly & helpful. I wouldn’t hesitate to contact them again or refer my family & friends to them.
Support a great SA small business
From the start Kelly and Will were easy to work with around our times, the installers were on time, very neat and tidy. Strongly recommend them anyone for getting outdoor blinds.
Satisfied customer Patio Blinds
Great customer service, the quote was excellent and the installers were very efficient and professional in their approach. We have recommended 5 Star to friends and they are going ahead with their installation of Patio Blinds.
The reviewer stated that an incentive was offered for this review
Installation of Roller Blinds
Coming from the building industry i am very aware of the importance of word of mouth recommendations, happy to recommend 5Star. No hard sell, great quality product and excellent installation.
Website was easy to navigate. The staff were friendly, professional and very helpful. No issues all my enquiries were answered immediately. Scott installed blinds with professionalism, neat & tidy.
I will refer.
Fantastic job team! Really appreciate the fast and reliable service! Extremely great price!
Fantastic job team! Really appreciate the fast and reliable service! Extremely great prices and very knowledgeable sales team. Very happy with the final product and it works absolute wonders!
Great job and thank you!
Friendly customer service, home quote after hours to suit my work.
Install guy was great, neat, cleaned up after himself.
Great range of colours, quality and finish - looks like the blinds have always been there.
Follow up questions dealt with really well, friendly reception staff.
We just wish we had the blinds put in years ago!! such a great space to use now in winter!
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