Fiverr

Ripped off by a freelancer who left me with a dud product that I cannot use. It is full of errors and I can ‘t access the link. The freelancer is ghosting me, as is fiverr! Worst customer service ever. I have raised this issue several times now and fiverr support team have not got back to me after the initial ‘we’ll get back to you’ email. Show details

I have been on Fiverr off and on for multiple years. Fiverr presents itself as a curated marketplace of professional freelancers. What it actually offers is an unvetted directory with a refund policy dressed up as accountability. I hired a seller through Fiverr for a specialised service. I have hired many over the last few years. What I… Read more

received was work that bore no relationship to the brief provided — dismissive, careless, and demonstrably unprofessional. The kind of output that suggests the brief was ignored because they knew better.

Fiverr issued a full refund after I was abused by the seller as their sensibility was offended by the art they were paid well to look at. I disputed the transaction and they opened a ticket for the abuse. I want to be precise about what that means: their own process determined that the service delivered was indefensible. The refund wasn't a gesture of goodwill, it was an admission. And yet Fiverr continues to host, promote, and take commission from sellers like this one, because the platform's incentive structure rewards volume, not quality.

The refund did not return the time lost. It did not undo the disruption to a project timeline. It did not account for the trust extended in good faith to a platform that positions itself as reliable. Money is the least of what was taken.

Fiverr's model is straightforward, charge both parties, resolve complaints without transparency, and call it a marketplace. Buyers assume some vetting has occurred. But, it hasn't. The platform is saturated with bot accounts, fabricated credentials, an ecosystem optimised for the appearance of professionalism rather than the substance of it. When you can find an actual human, it is a lottery with the quality you will receive. There is significantly more AI on the site that actual people.

You are entirely on your own, and when it goes wrong, you'll receive your money back and be expected to consider the matter closed. It isn't closed. The platform enabled it.

If you value your safety, money and creative content avoid this platform.

Fiverr is good value – Fiverr offers a fantastic avenue to source a wide variety of skills at a very reasonable price. And as the freelancers all value their rating, they are conscientious in doing the right thing. That said, Fiverr's systems and processes are confusing. I placed an order which was completed and I received a link to approve payment. There was also an… Read more

option to buy additional services. I selected additional services and then approved payment for the initial work. Fiverr then released all funds to the freelancer, including for the additional services which had not been done yet. Fortunately the freelancer still did the work.

Got a logo made up for my company – I was really happy with the service i got using Fiverr. It was quick and fairly affordable and the person was quite easy to work with to get a logo for our new business. We asked him few changes and the results were awesome. Fiverr experience probably depends a lot on which individual you are using for your service. Show details

Fiverr is an excellent service! – Fiverr is an excellent service that enables users to connect with digital freelancers around the world to complete projects within short timeframes. I am constantly impressed with the standard of work that has been delivered on this platform. The one criticism is that Fiverr has the audacity to take a 30% commission on a $7AUD tip to a supplier. I find that absurd. This is certainly an area for improvement on the platform. Show details

Joined up to Fiverr and began speaking with potential person i wanted to hire. Quickly realised he was a scammer impersonating a local australian artist and reported his 3 separate ads to the app. Found out today I have been permanately banned for "violating their tools". What nonsense is that?! I would not trust this website thats terrifying to… Read more

know they arent taking scammers seriously and for some odd reason banning the reporters. All good Fiverr i dont want to use your app again anyway, YIKES!

I’ve used Fiverr in the past (5+ years ago) and it went well, but my latest experience has shown the underbelly and true side of Fiverr. While most people on there are good and will do the gig as described and in budget there’s a few that are there to scam you. This is where the platform gets their rating. If you try and ask for a refund they will… Read more

push and push and push with excuses to why they can’t do it. If you try and dispute the payment for a service not received (via paypal etc) they will tell you it’s against their terms of service. Do not use Fiverr if you want to have protection against scams

Scam company. I ordered for a SEO from a fraud freelancer who scamed me big time. I then went to fiverr for a refund but they wasted my 10 days asking for all the evidence then said no help. Literally no help. Stay away from this site. Show details

A very disappointing first experience, and the last. I sent a linguistics document to a person, supposedly based in America, claiming to be conversant in four languages, including the one which was the object of my study. I explained what my document was about in my initial communication. The response I got was “but it’s full of foreign words”.… Read more

Some of the messages I received were in incomprehensible English. This person then wanted to proof my copy, something I had already done, but because of the appalling English and errant spellings I didn’t allow this. After receiving the formal quote I replied that I had decided not to continue and thanked this person for their time. The response was “Ok, you’re welcome”. Half an hour later I received another message, “But I’ve already started working on it”. At this point, I knew I had made the right decision.

Sorry I can't give a -10 out of 5. This is such a terrible service offering. My first experience was ok, however the freelancer was not as experienced as advertised and the work was delayed. The second experience was just terrible: the person (if they really are a person named as [Name Removed], @creatyves), produced sub standard work which was… Read more

over due. I raised a number of issues about the quality, which in the first phase he tried to resolve. Two months later he wanted to cancel, but strangely did not cancel the order. After another 3 months, he made submissions which did not fall in with the requirements and unbeknown to me the order was confirmed. FIVVER does not have a review policy in place that satisfies Australian Standards. I am very disappointed with both the quality and communication process. Their dispute process is one sided.

Don't use. Used and auto generated logo design that promised unlimited revisions. Not true. Complaints interface is terrible; it's designed to funnel you out, avoiding all communication and accountability and genuine responses and help to your query.. Don't recommend. Show details

This company promised to promote my go fund me to 500 donors for 50 euro. I didn’t believe anything was sent so I emailed the first 10 donors and they didn’t exist!!! Show details

Fiverr could enhance its service by implementing a more robust feedback system, enabling users to report concerns about other members before or after a gig, rather than only accepting complaints post-transaction. Additionally, it would be helpful if Fiverr clearly indicated which countries it supports prior to users investing time in drafting… Read more

project requirements.

There is also a need for improved vetting of platform participants to ensure a higher standard of professionalism and trustworthiness. Given that many interactions occur remotely, with users who have never met in person and involve sensitive financial transactions such as credit card payments, it would be valuable to know what protections Fiverr offers to safeguard both service providers and clients. Transparency around these security measures would greatly benefit all users.

Fiverr Is a Scam – 9 Months, No Refund, and Zero Accountability Fiverr has been an absolute nightmare. I hired a freelancer who completely failed to deliver—the job was unfinished, poorly done, and nowhere near what was promised. I immediately raised a complaint and requested a refund. That was 9 months ago. Since then, I’ve sent multiple… Read more

emails, provided clear screenshots and evidence, and every time, a different Fiverr support agent replies with the exact same copy-paste message, offering no real solution. It’s insulting and frankly, completely unacceptable.

Let me be clear: Fiverr does NOT protect buyers. If something goes wrong, you’re left dealing with a faceless wall of unhelpful support and automated replies. They’ve had 9 months to resolve this, and they’ve done nothing.

They are quick to take your money but disappear when it comes to support. This is theft, plain and simple. If you value your money, your time, and your sanity—stay far away from Fiverr.

Do yourself a favour—avoid Fiverr if you value your time, money, and sanity.

Another scam. You pay $35 to get a consultation with someone. The zoom meeting conveniently does not work so you find yourself txting with someone or AI. You discuss the design and you don’t get a professional view except “what a lovely idea” or “how amazing” and then that someone or something drops out. What a rip off. Be warned !!!! Show details

Scam Factory – Scam factory. Do not use. I ordered some tickets for an upcoming trip to Japan. In hindsight, it should have been obvious but they were good at leading you along. They convince you to complete order so they can send tickets to you and then they cancel their account. I will mark the transaction as fraudulent with my bank. Very hard to get… Read more

anything back from Fiverr. All communications lead you around in circles but then why would they care, they have their commission.

My account was canceled with no clear explanation – My account was canceled with no clear explanation. They said I violated the term but I didn't do anything outside their rules. I had not even used the account for months. and I had money there. Show details

Fiverr Is a Scam Factory – Stay Away (#12094545) – never thought I’d have to write this, but after my experience with Fiverr, I feel it’s necessary to warn others. Do not trust this platform. I hired a seller from Fiverr to handle bug fixes and ongoing support for my e-commerce store. After two years of working with him, this so-called “Fiverr Preferred Seller” wiped my entire store clean—all my… Read more

products gone. Years of hard work down the drain because of one malicious seller.

When I reached out to Fiverr support (Case #12094545), I expected some kind of accountability or at least action against this seller. What I got was nothing but copy-paste responses from various agents, each less helpful than the last. Not a single person took responsibility or offered a real solution. They don’t care about their users, only about keeping their scam artists in business. The seller who sabotaged my store is still active, and Fiverr refuses to suspend their account despite clear evidence of wrongdoing.

Most of these sellers are based in places like Pakistan, where scams are rampant. Fiverr seems completely fine with hosting them and making sure they stay in business, while victims like me are left without any protection. I even asked if they could investigate and suspend the seller—they won’t. It’s clear that Fiverr doesn’t care about protecting its customers.

I run a digital marketing agency that works with hundreds of clients every year, and until this experience, I used to recommend Fiverr to them for certain tasks. Not anymore. I can’t, in good conscience, send anyone to a platform that enables cybercriminals and provides no real customer support.

To make matters worse, I’ll be documenting this entire ordeal on my YouTube channel, which has millions of followers, and publishing an article on my blog to warn others. Fiverr is a platform built to protect its sellers, no matter how malicious, while leaving honest customers to fend for themselves. If you’re considering using Fiverr, think again.

Avoid Fiverr at all costs. They are not trustworthy, and you’re risking your business by using their services.

Never again – My first and only experience with Fiverr was not good. There were lots of hidden charges. The initial cost I thought I committed to was not the actual charges on my credit card. When I reach out for help it was not easy to open a ticket. Then Customer service was not helpful. I felt scammed and powerless. Show details

This company Sucks – Do not use this company as it will cost you Dearly. We purchased and paid for a software upgrade to our shoppify site only to find out a month later that he installed a trial version and never paid for the full version when they shut our site down without notice. Fiverr couldnt care less Show details

DON'T LOOK AFTER THEIR SELLERS – I'm actually a seller on Fiverr and have been since 2017. I make a really decent living from it. BUT they just change the way they rate sellers. I went from a top seller to a L1 over night based on their new AI algorithm. The stats don't up ad. They say I don't offer "value for money" ... my gig starts at $10USD ... this is compared to 2 top rated… Read more

sellers who's gig starts at $155USD. I have over 2000 5-star reviews but they AI algorithm says "I haven't delivered customer service". My response rate is at 99% but I get told I'm too slow to reply. When I raise this with Fiverr they just send a copy/paste auto message. I have 1000s of great reviews but the review they leave at the top of my page is the 1 star review I received from a buyer who was a bully and wanted extra work done for free. They see this review as more important than the 1000s of 5-star reviews.

What money – Ovious it's rubbish I signed up didn't even finish what I was offering then I get email they disabled my page what money I earned I will not get what money didn't earn anything Ovious scam keeping people's money Show details

FIVERR is a [Content Removed] – [Content Removed] platform, do not waste your time creating account on this. Taking Seller's money by closing their accounts and keep their thousands of $$$$. Scam-iverr Show details

Great if you want to be scammed – Support is useless they won’t even ban known scammers! Don’t use this platform if you actually want to get what you paid for!!! Show details

Perfect place to find crappy freelancer – All those SEO "professional" with 4.9/5 star reviews are pure crap. You pretty much need to give a good review for not knowing if the service you engage will work or not. I waited for 6 months to write this review. The SEO doesnt work, messed up my backlinks and made my website an issue on google. not recommended to use. Show details

Most of those who sit offering their services on Fiverr are scammers – Most of those who sit offering their services on Fiverr are scammers. They think everything through in such a way that you will believe them and the stupid Fiverr staff will also believe them and will not return your paid money. Scam site. Please spread this information and do not use this platform. Show details

horrible and useless – not statsisfied working wth them, most reviews of sellers is fake and people can repeat their reviews never trust them again never back to them Show details