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Floorsome

Floorsome

4.0 from 13 reviews · View Statistics
See the Best Home Decor Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

4.0
13 reviews
  • Product Quality
    4.1 (9)
  • Return Claim MadeYes (1) · No (8)
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Reviewer Photos & Videos

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Great product and great service

published

Really happy with my floorsome rug for baby's room. Delivery was delayed a couple days due to courier (think everyone in Australia is atm, so won't hold it against them), but staff member was really helpful following up so I could track order (could see orders were despatched same day as order). Service was good, so I'll shop here again.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Floorsome
Brett R.Floorsome

Thanks Tae, hope to deal with you again soon!

Michael
MichaelPerth, WA

Great product, great service!

published

Recently moved into a new rental and needed a few rugs to brighten the place up. Floorsome had a very nice selection. The website was clear and easy to use - saved me a trip to the shops. All the rugs arrived on time and in excellent condition. Competitive price too. I will be using these guys again!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Floorsome
Brett R.Floorsome

Thanks Michael, hope to speak to you again soon!

Careless and remote

published

Brett from Floorsome called on a no return number after 27 individual contacts via emails and messages - eventually after the courier co. Wiped thier hands of the delivery it turns up a week later thrown onto a wet dirt driveway at the wrong address with severely damaged packaging and damaged back of the rug
The lack of accountability with this co. Is disgraceful - care expressed with no meaningful back up - this co. has the hallmark of a call centre with wholesaler contacts - all feathers and no Meat

Incentivised Review No
Floorsome
Brett R.Floorsome
TAB
TABSydney, NSW
  • 3 reviews
  • 2 likes

Nice rugs

published

Have ordered a number of rugs from this supplier. Delivery at the moment is very slow due to staff shortages but good customer service.

Incentivised Review No
Floorsome
Brett R.Floorsome

Thankyou for the review! The staff shortages have made delivery take a little longer than usual however to hope have this solved soon.

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easwar29
easwar29Sydney, NSW
  • 4 reviews
  • 1 like

Great Rug Choices, Quick Delivery, Free Shipping

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Floorsome
Brett R.Floorsome

Thanks so much for the review!

James S.
James S.Perth, WA

Great quality rug and good price

published

Very happy with my rug. I ordered a large wool rug for the family room and it looks great and was delivered within the time frame stated. I would shop here again.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Shan-Shan
Shan-Shansydney
  • 17 reviews
  • 18 likes

Faulty Rug. Claim denined

published
Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
Floorsome
Brett R.Floorsome
Annie
AnnieBayside
  • 14 reviews
  • 4 likes

A Fantastic Rug

published

I bought a recycled Fair trade plastic indoor/outdoor rug (Fab Rugs) from Floorsome. Very good price, prompt delivery, excellent quality. Very happy with our purchase and with the service at Floorsome.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Floorsome
Brett R.Floorsome

Hi Annie, thanks so much for the review!

Cara L.
Cara L.
  • 5 reviews
  • 1 like

Good rug, delivery a bit unorganised

published
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Floorsome
Brett R.Floorsome
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Shayla philpott
Shayla philpottSydney, NSW
  • Verified

Terrible!

published

Update: have been issued a refund, may have been a one off faulty rug. Team were really helpful and nice.

Terrible! Metallic thick thin shag rug sheds like crazy! It says non shed, I’ve had mine for 1 month and it’s already shedded to nearly no rug. I am pregnant and have tripped over as the shag rug is all tangled up and my toes have gotten caught so many times. EVERY single day I am picking up the shag piles up due to them just shedding off so easily, I will walk from my lounge to the hallway and have shag things stuck in between my toes. Have contacted the team and they offered a refund.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Floorsome
Brett R.Floorsome

HI Shayla, we are sorry to see you are unhappy with your rug which sounds like its faulty. We are happy to resolve this for you and take the rug back. I have reached out to you and hopefully we can sort this out.

Mae t.
Mae t.South East Queensland, QLD

Lovely, well made outdoor rug with easy, hassle free online shopping

published
  • Thumbnail
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Floorsome
Brett R.Floorsome

Thanks so much for the kind review!

Trish
TrishNorth mackay
  • 2 reviews
  • 1 like

unreal

published

great service, awesome people and very good rugs , excellent replying and emailing and awesome feedback to the client which is me , i am very pleased with this company to have gone through them

Floorsome
Brett R.Floorsome

Thanks so much Trish hope to speak to you again soon!

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Gina59
Gina59Mid North Coast, NSW
  • 49 reviews
  • 37 likes
  • Verified

Ordered Kitchen Mats on Saturday, despatched Sydney warehouse on Monday, delivered Tuesday

published

I ordered Kitchen Mat which are non-slip, no trip hazard, washable, cushion & impact reduction. This is a online company with address in WA who offer free delivery national wide. I am impressed with products received & with receiving the products within 2 business days.

Floorsome
Brett R.Floorsome

Thank you very much for the kind review hope to do business with again soon!

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