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Flowers Across Melbourne

Flowers Across Melbourne

4.8 from 281 reviews

Reviews

4.8

281 reviews
5
(260)
4
(8)
3
(1)
2
(2)
1
(10)
  • Product Quality
    4.9 (107)
  • Return Claim MadeYes (1) · No (106)
  • Customer Service
    4.9 (98)
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The Absolute Go To for Flowers.

published

Professional, friendly and ready to help. Beautiful flowers and arrangements. Reliable delivery letting you know when flowers have been dispatched and when flowers have been delivered. Highly recommended. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne, Victoria
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Joanne

Joanne

  • 2 reviews

Flower arrangements

published

Excellent flowers
Excellent communication
Fast reliable delivery.they even contact you when flowers are delivered and they tell you if was hand delivered.very professional. Would definately use there services again.highly recommend .great

Customer Service
Product Quality
Return Claim MadeNo
Jo C.

Jo C.Wide Bay-Burnett, QLD

Professional Service & Delivery

published

First time using a florist in Melbourne. Order of balloons & teddy bear were of high quality product. On the day, I received txts to tell me what the estimated of delivery would be. Would use again and fully recommend.

Customer Service
Product Quality
Return Claim MadeNo
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Beautiful!!!!

published

Thanks to Natalie and her Team for sorting my faux pas... My sister Mo LOVED her beautiful flowers and the cheeky balloon which helped make her feel very loved and gave us both a good laugh. I am about to order again through the Sydney branch.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne
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Anushka

AnushkaGreater Melbourne (Outer), VIC

  • 5 reviews

Perfect service!

published

Same day delivery, affordable , quality and just like the picture, I'm so impressed with their service. Especially at this time of covid where all the florists are facing a shortage. Will definitely use again

Customer Service
Product Quality
Return Claim MadeNo
Lisette

LisetteSouthwest, VIC

Service & Delivery

published

First time with using a Melbourne Florist Service and a little worried as sometimes what you see you don’t always get. I receive Awesome service and beautiful flowers highly recommend them great customer service will use again!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFlowers Across Melbourne
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Nhat

NhatGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Amazing! great value of money

published

First time using florist delivery, was not disappointed! The website very easy to navigate
The flowers chosen were amazing! great value of money! presentation 10/10
I'll definitely come back and use this service again

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne
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Will shop with them again

published

Fantastic service, easy to use the website and to order, next day delivery was spot on and both the flowers and goodies looked lovely. 10/10 I would recommend and will definitely shop with Flowers across Melbourne again!

Customer Service
Product Quality
Return Claim MadeNo

Great flowers!

published

The Wildflower Posy Box was gorgeous! My significant other loved the arrangement and plants (especially the protea). Keep up the good work! I will surely be ordering more flowers from the store in the future!

Product Quality
Physical Shops

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Jacinta

JacintaGreater Melbourne (Metropolitan), VIC

  • 3 reviews

AMAZING!

published

Highly recommend! Such beautiful packaging and fresh flowers and delivered on time! Second time ordering from here and once again did not disappoint, not to mention great and friendly communication :)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne
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Zinnia

ZinniaNorth Queensland, QLD

Excellent Customer Service & Beautiful Flowers

published

Thank you for the beautiful flower deliveries to both my Aunty's who just had surgery & also the beautiful flowers sent to my mother for mother's day. Thank you very much

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne
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Ursula

UrsulaSydney, NSW

  • 4 reviews

A perfect gift to say thank you

published

Sent flowers today using Flowers Across Melbourne to my daughter today. I used the Happy Smile flower with just one sunflower floating in oil (?). It was a lovely surprise to hear that she received it and the driver hand delivered them to the door. Perfect. Thank you

Customer Service
Product Quality
Return Claim MadeNo
  • Verified customer

Highly recommended

published

I used Flowers Across Melbourne to send my grandmother her favourite flowers and wine. Great user-friendly website with plenty of customisable options. All information laid out clearly, such as delivery times and prices. I had absolutely no hassle ordering from the UK to an address in Melbourne. When I needed to change my order on the day of delivery, the team were quick to respond and were incredibly accommodating, and made a beautiful substitution when a type of flower was unavailable. I would recommend them to anyone, especially those living away from Melbourne who are looking for a totally reliable delivery service. Will be using again in the future!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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  • Verified customer

Great experience sending flowers from Canada to Australia

published

I ordered flowers on line as pictured in their website. I trust they were as beautiful as the picture showed. I was notified when they were sent out and when they were delivered. I would definitely do this again.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne
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JCJ

JCJ

  • 2 reviews

THE flower arrangement people

published

Silver service flower arrangement and delivery people with great communication abilities and a very user friendly website. After an initial misunderstanding, their offer of a good will gesture was much appreciated

Customer Service
Product Quality
Store LocationMelbourne
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Beautiful arrangements

published

Over the moon with how both my orders turned out for my family. Both the arrangements were incredible, beautifully presented and delivered correctly. It was my first time ordering flowers online and I will for sure only be using flowers across Melbourne for the future. Thank you so much.

Customer Service
Product Quality
Return Claim MadeNo
Debbie

DebbieGreater Melbourne (Outer), VIC

Exactly as pictures

published

The flowers we ordered were delivered on time, and were exactly as pictured on the website. Our friend is delighted with the arrangement and describes it as ‘stunning’. The perfect pick me up!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOn line order
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BEAUTIFUL ARRANGEMENT AND AMAZING SERVICE!!

published

Made an order for my partner’s mom for her birthday yesterday for the first time from flowers across Melbourne and was really impressed and happy with the flower arrangement and the speed of delivery considering that the store is quite a distance away from the delivery address (very very fairly priced) !! It got delivered first thing in the morning and definitely made her day! Website was very easy to navigate around and ordering process was very easy with updates on when the delivery! Definitely will be coming back for future occasions!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne
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First time customer - thoroughly impressed!

published

Spending hours online looking for the perfect gift to send was worth it. Mum & sisters loved it! Thoroughly impressed with the ordering, personal service, gorgeous presentation and affordability! Thank you!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne, VIC
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Kylie

KylieGreater Melbourne (Inner), VIC

Thank you

published

Beautiful flowers amazing service thank you my bestie was very happy
Quick and punctual couldn't ask for better service thank you kindly have a wonderful Easter and a great weekend
Just Beautiful
Kylie

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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Questions & Answers

kathryn hourihane

kathryn hourihaneasked

Would like to send flowers to a friend in Melbourne. However wary of using international web sites because Im ordering from the uk, and unsure how secure the payment site is because a few years ago I sent flowers from another flower company and my visa card was intercepted through fraud. What reassures can you give me before purchasing flowers and wine?

1 answer
Flowers Across Melbourne
Kat F.Flowers Across Melbourne

Hi Kathryn,

Apologies for the slow reply (had to become a fully paid up member of product review to let me answer).

I can certainly understand your concerns given your past experience!

Some of the steps we take to ensure a safe experience are:
- we never store your credit card details
- we use one of Australia's largest and most trusted payment providers eWay to process credit card payments
- we offer a PayPal option on checkout for those who prefer to checkout this way
- we use the latest SSL secure certificates so that all information is highly encrypted (these go through a business verification process before we're allowed to use them, which you can also verify within your browser when you visit our site)
- our website and computers are regularly scanned for vulnerabilities and are patched accordingly if anything is found
- we take a proactive approach to ensuring we're up to date with any security issues that may affect us or our customers

I hope that helps, but please let me know if you have any further questions or concerns, I'd be happy to help.

Thank you
Kind Regards
Rob

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