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Flowers Across Melbourne
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JulesMelbourne
- 2 reviews
- Verified customer
Just what I wanted
Excellent service from Flowers Across Melbourne. Prompt delivery, great price, tracking service available and flowers were fresh and colourful just as the photo describes them. Highly recommended !
1 comment
Diane Bray Murrumbidgee Region, NSW
Sunflower was stunning
When my neice posted a picture of her sunflower, she was so delighted with her gift, its just like picture on website. Thankyou
- Verified customer
Great experience shopping from UK
Easy ordering, great customer service, delivered as requested and recipient loved her birthday flowers and present, would definitely use again.
Find out how Flowers Across Melbourne compares to other Flowers & Gift Shops
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Jackie WadeGreater Melbourne (Metropolitan), VIC
Beautiful flowers!
I've used Flowers Across Melbourne for many orders. The range to choose from is awesome and anything I have chosen has been loved by clients! Communication is great too with tracking links so I can see the progress of the delivery. Highly recommend them with an easy to use website, true to picture arrangements/bouquets, fair pricing, quick delivery and excellent communication.
- Verified customer
Definitely recommendable for their excellent customer service and presentation of flowers
I placed an order for sympathy flowers from Sydney and the service was exceptional . The flowers were delivered the same day with an email confirming tracking and time of delivery. I have saved the contact details for future orders .
Thank you for your excellent customer service
Helen from Sydney
1 comment
Kat F.Flowers Across Melbourne
Hi Helen,
We're delighted to hear that you are so happy with the service and flowers - we have been trialling the tracking system and so glad to know this was part of the order you found helpful too!...
- Verified customer
Excellent service and beautiful flowers
I live in the UK and wanted to send flowers to family in Melbourne. A beautiful range of options very good prices and an excellent service. The flowers arrived the next day. Fully recommend.
1 comment
Kat F.Flowers Across Melbourne
Hi Anne,
Thanks for such lovely feedback - we're so happy to hear this was utilised from abroad and that we could help send something to your family here.
We hope to help you out again in the future!...
JulesAU
- 3 reviews
Flowers Across Melbourne, Excellent
Hi there, Just want to let you know I have used Flowers Across Melbourne, FAM, several times and each time the recipients have been over joyed, have loved the presentation, the choices are excellent, the scents are fabulous. Without hesitation I would use them again and again, as I have. Love their work. Also just so you know I am a pensioner and therefore monies are pretty non existent!! I have gone for the cheaper options and still the bunches of flowers and presentation have been fantastic. Best wishes to you and yours.
Lovely company
The pet-friendly options make it easy to be sure the flowers you send are safe for pets, and the staff are always super-helpful. Recommended :)
1 comment
Kat F.Flowers Across Melbourne
Hi Kristina,
Thanks for your lovely feedback - we love the pet-friendly options also and are so glad this helped with your selection too!
Looking forward to helping you out again sometime :) ...
Dananjaya E.Victoria
- Verified customer
Seamless experience
Site is very easy to use. very decent compititive prices and smooth delivery. i was able to track the person to the point. Also the freshest flowers i have come across in Melbourne
1 comment
Kat F.Flowers Across Melbourne
Thank you for such lovely feedback! We are delighted to hear this and so glad you were able to use our tracking features throughout the delivery too :)
Looking forward to helping you out again sometime!...
Read more Many thanks, FAM TeamFind out how Flowers Across Melbourne compares to other Flowers & Gift Shops
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Narelle BrownSydney, NSW
- 8 reviews
Brilliant service!
I used Flowers Across Melbourne recently and was delighted with the quality of the items, the website was very easy to use, with a great selection of optional extras. Delivery was spot on and it was great to receive a confirmation that the gifts had been hand delivered to my dear friend. I can HIGHLY recommend this service - they are exceptional!
PeterNortheast, VIC
Beautiful Flowers
Thankyou for your wonderful customer service. The gift box was beautiful, the flowers were stunning and my Sister and Brother in Law loved it all.
1 comment
Kat F.Flowers Across Melbourne
Hi Peter,
Thanks for your feedback and such lovely photos! We are so glad to hear your family loved the delivery - great hamper choice too :) ...
Read more Looking forward to helping you out again in the future. Many thanks, FAM TeamRoger RGippsland, VIC
- 2 reviews
Very professional service
The web site is one of the best I have used, the product selection is great, the response excellent and the overall experience means that I will certainly be using FAM again.
- Verified customer
What an Amazing service - don't go anywhere else!
Having found out my colleague and friend had gotten engaged, at Circa 8pm Melbourne time on a Monday night I ordered a flowers and prosecco gift box from Flowers Across Melbourne, as I'm based in London. By Tuesday lunchtime, it had been delivered! The product was beautifully presented and the service was excellent. They even emailed me personally after I'd ordeed, as they'd seen I'd ordered from London but hadn't included a phone number for the recipient and wanted to make sure there were no issues with delivery. If you need to send flowers or a gift to someone in Melbourne just don't bother going anywhere else!
1 comment
Kat F.Flowers Across Melbourne
Hi Justin,
Thank you so much for your kind feedback! We really appreciate it, and appreciate you!...
Read moreCongratulations to your friend for their engagement, and we look forward to helping you out in the future. Warm Regards, FAM TeamPain free experience. Above and beyond perfect products
Had some flowers and a bottle of Moscato delivered to my Mother for her birthday last weekend. I was provided with a pain free experience. My Mother was over the moon! She was thrilled with bottle of Moscatto being sourced locally in Victoria. The flowers were so fresh and beutifully presented, and the overall packaging was the best she has ever seen.
I will definitely use this business again in the future. Thank you!
1 comment
Kat F.Flowers Across Melbourne
Hi there, thanks for such lovely feedback. We are delighted to hear that you (and your Mother) were happy with the delivery! As a small Melbourne business ourselves, we definitely try our best to supp...
Read moreort local where possible and it's great to hear this was appreciated :) Looking forward to helping you out again in the future!TracyGreater Melbourne (Metropolitan), VIC
Fantastic Service Highly Recommend
I ordered a few items for a friend who loved them all. Everything was as pictured on the website. I would have no hesitation in using this site again
1 comment
Kat F.Flowers Across Melbourne
Hi Tracy, we're so glad to hear this! So nice to know your friend loved the delivery too :)
Looking forward to helping you out again!
Many thanks,
FAM Team
Find out how Flowers Across Melbourne compares to other Flowers & Gift Shops
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IvaGreater Melbourne (Metropolitan), VIC
- 13 reviews
- 6 likes
Recipients were very happy.
I have used this service twice recently and both times the recipients loved their arrangements - one was a vase of roses, the other an orchid. I did not get to see the flowers so cannot give a personal evaluation. I think their choices are too limited, the only plant available was an orchid. A choice of plants and maybe a couple of terrarium would be nice.
1 comment
Kat F.Flowers Across Melbourne
Hi Iva,
Thanks for taking the time to leave us some feedback - we really appreciate that and love the suggestions too! We're so glad to hear the recipients loved these! ...
Read moreOur plant range is usually a bit broader (and you can see our sister site here: https://www.plantsacrossmelbourne.com.au/). We have seen a shortage of usual alternatives from our supplier as an impact of covid but are hoping to have more options available soon! Keep an eye on our site for updates :) With many thanks, FAM TeamDinaGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 3 likes
Excellent. I highly recommend this online service.
The flowers were delivered as instructed. The boxed arrangement was as pictured on the website. Beautiful flowers in soft pastel colours with a 'touch' of Christmas. Much appreciated.
Toby J.Greater Melbourne (Metropolitan), VIC
Just perfection all the way through.
Nothing but responsive and perfection from start to finish.
Not only are they super easy to deal with and very polite the product / flowers I brought for someone were outstanding. Can’t recommend enough!
1 comment
Kat F.Flowers Across Melbourne
Hi Toby,
We are so glad to hear you were happy with both the flowers and the overall service! Thanks for taking the time to send some feedback through here and let us know! ...
Read more Looking forward to hopefully helping you out again in the future. Many thanks, FAM TeamJosieGreater Melbourne (Inner), VIC
Would not recommend
Would not recommend this company if you’re planning on sending flowers as a surprise/gift. I organised flowers to be sent to my partner days ago for our anniversary, however they were not delivered to him as he happened to pop down to the shops at the time of delivery.
I did not receive a phone call at this time, and the flowers were sent back to the shop. I attempted to organise redelivery, however they did not deliver them until the night after our anniversary. Because of this my partner did not receive anything for our anniversary and it wa...
1 comment
Kat F.Flowers Across Melbourne
Hi Josie,
Thanks for reaching out to provide some feedback for our team. We're so sorry to hear you were disappointed this time and appreciate your delivery suggestions for us here. Surprise deliver...
Read moreies are something we love too and always try our best to help accommodate them where possible.Brooke S.Greater Melbourne (Outer), VIC
Incredible Service and Beautiful Flowers
I needed flowers delivered to a friend of mine. I ordered at 10am Saturday and at 12pm I received an email with a photo of my flowers all ready to be delivered. Flowers are gorgeous and arranged delicately. Overall very happy with the service, the arrangement was gorgeous. I appreciate the quick service and will definitely order again!
1 comment
Kat F.Flowers Across Melbourne
Hi Brooke,
What a speedy delivery time :) We're so glad to hear how happy you were with the delivery and service in this instance, thanks for reaching out to let us know! ...
Read more Hopefully help you out again sometime soon! Many thanks, FAM TeamQuestions & Answers
kathryn hourihaneasked
Would like to send flowers to a friend in Melbourne. However wary of using international web sites because Im ordering from the uk, and unsure how secure the payment site is because a few years ago I sent flowers from another flower company and my visa card was intercepted through fraud. What reassures can you give me before purchasing flowers and wine?
1 answer
Kat F.Flowers Across Melbourne
Hi Kathryn,
Apologies for the slow reply (had to become a fully paid up member of product review to let me answer).
I can certainly understand your concerns given your past experience!
Some of the steps we take to ensure a safe experience are:
- we never store your credit card details
- we use one of Australia's largest and most trusted payment providers eWay to process credit card payments
- we offer a PayPal option on checkout for those who prefer to checkout this way
- we use the latest SSL secure certificates so that all information is highly encrypted (these go through a business verification process before we're allowed to use them, which you can also verify within your browser when you visit our site)
- our website and computers are regularly scanned for vulnerabilities and are patched accordingly if anything is found
- we take a proactive approach to ensuring we're up to date with any security issues that may affect us or our customers
I hope that helps, but please let me know if you have any further questions or concerns, I'd be happy to help.
Thank you
Kind Regards
Rob
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Kat F.Flowers Across Melbourne
Hi Jules,
Thanks for your feedback here - we're so glad to hear that you had a great experience and were able to utilise our new tracking services :) We hope the lucky recipient enjoyed them too!...
Read more Looking forward to helping you out again in the future too. Many thanks, FAM Team