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Flowers Across Melbourne

Flowers Across Melbourne

4.8 from 372 reviews · View Statistics
Listing monitored by Flowers Across Melbourne

Reviews

  • Product Quality
    4.9 (191)
  • Return Claim MadeYes (1) · No (189)
  • Customer Service
    4.9 (181)
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Trish S.
Trish S.Sydney, NSW

Couldn’t be happier

published

Ordered online mid morning and they delivered a beautiful arrangement by 3:00pm. The arrangement was perfectly put together and overwhelmed myself and the person who received them. Thank you for the care and dedication to us as a customer. Will definitely use Flowers Across Melbourne again.

Product Quality
Customer Service
Flowers Across Melbourne
Kat F.Flowers Across Melbourne

I don't get my flowers from anywhere else!

published

I bought the Orange Lily Bunch (premium) for my mum. Excellent service, presentation and delivery. You are my ''go to'' flower shop. In a word, ''Wow!''

Incentivised Review No
Return Claim MadeNo
Store LocationPreston, Melbourne
Cynthia
CynthiaGreater Melbourne (Metropolitan), VIC

Very efficient and prompt delivery!

published

Flowers were very fresh and I was kept informed on the progress of the order right through to delivery. Very professional and I will use them again.

Product Quality
Customer Service
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Sumith P.
Sumith P.
  • 2 reviews

Perfect Delivery

published

Today I ordered some flowers and I wanted to send them within a few hrs. They delivered the flowers within about 3hrs. Communication was great!
Excellent Job!

Product Quality
Customer Service

Seamless experience.

published

Delivery was quick. Packaging and presentation was fabulous.
Flowers were fresh and the note was well packaged. I'll definitely try again.

Product Quality
Incentivised Review No
Return Claim MadeNo
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
Pauline
PaulineGreater Melbourne (Metropolitan), VIC

Fantastic service and a quality product

published

I have used Flowers Across Melbourne a few times and each time I have been impressed with the fast delivery and amazing flowers which look exactly what is promised on the website. This is definitely a breath of fresh air compared to some online florists. I would have no problems recommending them.

Product Quality
Customer Service
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
Lynette
LynetteGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

not what she sends me every year for "Mothers day" I have had alot better

published

I am not happy with the flowers that were sent by my daughter from England for Mothers day, she would have asked for natives and Proteas and this is what I got. when I should have got the 2nd one, she was told you ran out of natives but this is not good enough

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Product Quality
Incentivised Review No
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
Lynette
Lynette

My daughter told me she did not order or change her order to alternate arrangement, she will be incontact with them about this

Flowers Across Melbourne
Kat F.Flowers Across Melbourne

#1 recommended for flower deliveries in Melbourne!

published

I needed flowers to be delivered to a special someone last minute on a couple of occasions, and Flowers Across Melbourne organised it promptly. The flowers were of very good quality and I cannot fault the service here. I had my order delivered on the same day. The prices are absolutely reasonable and affordable. I recommend this company for flower deliveries for any occasion!

Product Quality
Customer Service
Incentivised Review No
Pebs
PebsSydney, NSW
  • 4 reviews

Beautiful Flowers for A Special Occasion

published

Fresh flowers, lovely arrangement and prompt delivery ......highly recommended

I did originally choose another local florist but after no return call to my inquiry "were reduced flowers fresh" I looked elsewhere and this site came up with the message guarantee fresh flowers------it won me

Product Quality
Customer Service
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Anna
AnnaGreater Melbourne (Inner), VIC

Always gorgeous flowers!

published

I have used FAM a number of times and every time they have provided beautiful bouquets. Flowers are always stunning. Very reliable and great customer service too. I will definitely continue to use FAM!

Product Quality
Customer Service
Return Claim MadeNo
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  • Verified

Ordered a gift from another country

published

Ordered a gift from another country. I'm glad what you delivered it at its best. It's important to me. The recipient was happy to receive a birthday present. Flowers smell good, and candy is very sweet. Thank you so much.

Product Quality
Customer Service
Bernie Taylor
Bernie TaylorWimmera, VIC

Exception Service

published

Very easy to deal with, and delivered exactly what I wanted. Will definitively use in the future and highly recommend.

Product Quality
Customer Service
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
LOUISA
LOUISAGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Blooming Marvellous

published

Wonderful selection and even better prices
Customer service team fantastic and courier very efficient
I have now changed my regular flourist to fam for ever

Product Quality
Customer Service

The most beautiful arrangement

published

The most wonderful arrangement and balloon for mum. The Australian native bunch exceeded my expectation, as the flowers were large and lush. Especially for the price point too. Ordered before lunch and arrived before dinner! Awesome customer experience. Thank you! Will order again.

Product Quality
Customer Service

Absolutely beautiful arrangement.

published

The flowers arrived at the time advised.
The arrangement with the vase was classically beautiful and of high quality. Thank you

Product Quality
Customer Service
Incentivised Review No
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
Flowers & Gift Shops

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Read more reviews - page 2

Questions & Answers

kathryn hourihane
kathryn hourihaneasked

Would like to send flowers to a friend in Melbourne. However wary of using international web sites because Im ordering from the uk, and unsure how secure the payment site is because a few years ago I sent flowers from another flower company and my visa card was intercepted through fraud. What reassures can you give me before purchasing flowers and wine?

1 answer
Flowers Across Melbourne
Kat F.Flowers Across Melbourne

Hi Kathryn,

Apologies for the slow reply (had to become a fully paid up member of product review to let me answer).

I can certainly understand your concerns given your past experience!

Some of the steps we take to ensure a safe experience are:
- we never store your credit card details
- we use one of Australia's largest and most trusted payment providers eWay to process credit card payments
- we offer a PayPal option on checkout for those who prefer to checkout this way
- we use the latest SSL secure certificates so that all information is highly encrypted (these go through a business verification process before we're allowed to use them, which you can also verify within your browser when you visit our site)
- our website and computers are regularly scanned for vulnerabilities and are patched accordingly if anything is found
- we take a proactive approach to ensuring we're up to date with any security issues that may affect us or our customers

I hope that helps, but please let me know if you have any further questions or concerns, I'd be happy to help.

Thank you
Kind Regards
Rob

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