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Flowers Across Melbourne

Flowers Across Melbourne

4.8 from 319 reviews

Reviews

4.8

319 reviews
5
(297)
4
(8)
3
(2)
2
(2)
1
(10)
  • Product Quality
    4.9 (145)
  • Return Claim MadeYes (1) · No (144)
  • Customer Service
    5.0 (136)
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Rafal

RafalGreater Melbourne (Metropolitan), VIC

I just love them !

published

The best flowers ever ! The made my sister's day ! Definitely I'll order again , highly recommended and absolutely I'll recommend them to everyone I know ! Thank you so much keep up with good work

Customer Service
Product Quality
Return Claim MadeNo
 Marleen

MarleenGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Beautiful flowers

published

Beautiful arrangement of roses. Very close to the photo I ordered from. Also loved the email to advise they had been delivered. Will use this site again and delivery fee is very reasonable. Would recommend. Thanks Marleen

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
gav1967

gav1967Greater Melbourne (Outer), VIC

  • 4 reviews

beautiful flowers, speedy delivery!

published

Hi there, my delivery to my friend Glenice yesterday was prompt and she was absolutely delighted with the sunflowers. she said they were stunning and that they were beautifully wrapped. Thank you for making my special friend's birthday a little bit brighter in these sad times.
Cheers
Gavin

Customer Service
Product Quality
Return Claim MadeNo
Store Locationonline
See all answers
1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
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Daiana S.

Daiana S.Greater Melbourne (Outer), VIC

  • 2 reviews

Extremely Happy

published

Did a bit of research online on different companies and decided to give Flowers Across Melbourne a go. Ordered 2 different arrangements and I must say was very happy with both. Great fresh flowers and great communication. Thank you and will definitely order from you again.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
  • Verified customer

Gorgeous 'bunch'!

published

Very pleased with the presentation and care taken to place the order discreetly behind a bin by the front door.
Will recommend to family and others without hesitation.
:) \o/ \o\ /o/

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne Victoria
See all answers
1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
AnneG

AnneGGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like
  • Verified customer

Making many Smiles is the best medicine!

published

Thanks for delivering beautiful flowers, candle and treats to beautiful ladies, who needed to know that they are important and encouragement to never give up.
Thanks for making them smile!
Anne

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFlowers Across Melbourne
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1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
Brittany

BrittanyGreater Melbourne (Metropolitan), VIC

Perfect Surprise

published

duct was exactly (If not better) as shown online. So much intricate detail and care put into the presentation. Communication and delivery was excellent and my mum was over the moon to receive her surprise. Will definitely be using flowers across Melbourne again for my next flower purchase :)
Thanks to the team at flowers across Melbourne.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
Pennylou

PennylouMelbourne

  • 29 reviews
  • 16 likes

Perfect

published

Flowers and balloons arrived on the day and they were beautiful.

The only thing is, it would be really helpful and reassuring to receive a picture or something once delivered, to make sure everything is fine and at the right house.

Really nice gift idea.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne

Wonderful flowers, great service!

published

Flowers Across Melbourne are fantastic! Online ordering is easy and flowers are as beautiful as they appear in the pictures. I love the fact that you can edit your order if you make a mistake or leave something out. When the flowers are to be delivered they email an estimated time of arrival and let you know exactly when they have been delivered. Love these guys and their products and service delivery. ❤️

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne online
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1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
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What a Discovery!

published

Ordered Florist choice bouquet for a birthday, unseen naturally.
Recipient delighted. I was also delighted with image. Prompt delivery and friendly, helpful receptionist when rang with a time query. Will return!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne
See all answers
1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
Ann

AnnGreater Melbourne (Metropolitan), VIC

Fabulous

published

I ordered flowers for my sister's birthday. The process was very easy and were delivered on the day requested. My sister commented on how fresh the flowers were ans she loved the floral birthday balloon. Thank you

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
Diana

DianaGreater Melbourne (Metropolitan), VIC

Absolutely Love Flowers Across Melbourne

published

I recently ordered a floral bouquet for my mum's birthday. The ordering process was easy and I enjoyed having some input into the bouquet design. You also get to choose how much you want to spend. I was notified when my delivery was on it's way and when it had arrived. My mum was delighted with her beautiful bouquet. I will definitely be using this service in the future. I highly recommend Flowers Across Melbourne!

Return Claim MadeNo
2 comments
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
Diana
Diana

You are welcome. I received a photo of the bouquet and it's absolutely beautiful. Thankyou for providing a great service and I look forward to ordering from you again in the future.
Sincerely
Diana

wonderful flowers

published

great service, great communication and easy to do from new zealand and lovely flowers.
The order was confirmed promptly, flowers delivered exactly when they advised and then a good follow up from the team.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationcheltenham
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1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
Sarah

SarahGreater Melbourne (Metropolitan), VIC

Amazing service quality flowers

published

Flowers Across Melbourne are great! Whenever I have used this company I haven’t been disappointed! I know the receiver is getting a quality gift with a perfect handoff! Thank you so much!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne
See all answers
1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
Gerry

Gerry

  • 2 reviews

Perfect

published

I sent flowers to my sister for her birthday. From the ordering process to delivery was seamless. They kept me up to date all along the way. The flowers were just like the picture online. Perfect

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
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Excellent service and beautiful gifts

published

I ordered flowers, a candle, chocolate and balloon from Flowers across Melbourne for a friend who turned 60 this weekend. She loved the gifts and we were delighted with the service!

Customer Service
Product Quality
1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
Jodie

JodieGreater Melbourne (Outer), VIC

Amazing flowers

published

After a very bad experience with another florist l decided to try Flowers Across Melbourne as my daughter told me they were fantastic.. Well the definitely won me as a customer..
Flowers They delivered were beautiful.. These guys are amazing.. Very affordable and well worth the money, a lot of care put into there bouquets.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne online order
See all answers
1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
Ruby

RubyGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great service - not so great flowers.

published

The flowers I ordered were delivered earlier than expected and the service was great. But unfortunately the flowers did not match the description or photos on the website which is utterly disappointing. I think the pictures on the website definitely exaggerate the size when in reality, the flowers are much smaller than you would expect. So I would say not good value for money.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne

Flowers from afar

published

Hello from Canada
My daughter with covid did her citizenship by computer zoom, with no
celebration with family and friends live.
I wanted to send her something bright living and share some wine and chocolate via zoom. It was perfect arrived on time and we got to share and celebrate from afar, two time zones and a day appart.
The orchids are perfect, the wine and chocolate delish and even her two kitties got in on the celebration with the ribbon... I should have asked for extra ribbon.. next time ...
Thank you so so much for making it special for my new Auzzie daughter..
see you soon Melbourne...

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFlowers across Melbourne
See all answers
2 comments
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
sailorvic
sailorvic
Victoria

VictoriaGreater Melbourne (Inner), VIC

  • Verified customer

Amazing Purchase

published

I am very happy with my purchase, customer service is amazing, and the chosen design of flowers is absolutely beautiful! I will be using this company again. Will recommend 100%

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne
See all answers
1 comment
Flowers Across Melbourne
Kat F.Flowers Across Melbourne
Page 1 of 16

Questions & Answers

kathryn hourihane

kathryn hourihaneasked

Would like to send flowers to a friend in Melbourne. However wary of using international web sites because Im ordering from the uk, and unsure how secure the payment site is because a few years ago I sent flowers from another flower company and my visa card was intercepted through fraud. What reassures can you give me before purchasing flowers and wine?

1 answer
Flowers Across Melbourne
Kat F.Flowers Across Melbourne

Hi Kathryn,

Apologies for the slow reply (had to become a fully paid up member of product review to let me answer).

I can certainly understand your concerns given your past experience!

Some of the steps we take to ensure a safe experience are:
- we never store your credit card details
- we use one of Australia's largest and most trusted payment providers eWay to process credit card payments
- we offer a PayPal option on checkout for those who prefer to checkout this way
- we use the latest SSL secure certificates so that all information is highly encrypted (these go through a business verification process before we're allowed to use them, which you can also verify within your browser when you visit our site)
- our website and computers are regularly scanned for vulnerabilities and are patched accordingly if anything is found
- we take a proactive approach to ensuring we're up to date with any security issues that may affect us or our customers

I hope that helps, but please let me know if you have any further questions or concerns, I'd be happy to help.

Thank you
Kind Regards
Rob

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