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Flowers Across Sydney
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Outstanding service.
I have used Flowers Across Sydney on occasion and they go above and beyond.
Excellence in produce and service, every time!!
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- 2 reviews
Quality and Service 100%
Flowers Across Sydney provide real excellence in customer service. Very friendly to deal with, an easy to navigate website and updates on delivery status, make for a really terrific experience.
I have ordered several different items and each time, they have been delivered promptly and with care. Flowers are always beautifully presented and well received. Highly recommend !
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Perfect flowers
I highly recommend Flowers Across Sydney. The flowers are always fresh & beautiful & the service is excellent! Every time I have ordered from them the recipients are always very happy with their gift. Thank you
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Brilliant. Excellent service.
Flowers were delivered in perfect condition less than 24 hours after I ordered them. I'm in England and I don't think I could have got flowers delivered as quickly locally, much less miles away! My sister-in-law is delighted and her flowers are exactly as advertised - see photo. I'll certainly use again and recommend Flowers Across Sydney as an excellent provider. Thank you, Nadina and team.
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False advertising
I spent ages choosing flowers for my mother and finally settled on 'Storyteller' as I thought she would love the colours. Below is an image of what I thought I had bought and a second image showing what my mother actually received. As you can see the colours and the flowers are completely different. I do not normally write reviews but I am so angry about this as I wanted my mother to have something she would love. The website said the colours would be 'as displayed' - there was an option to pick 'florist's choice' but the colours mattered to me so I didn't pick that. I want other people to know what this company does. I paid $89.40.
- Incentivised Review No
- Return Claim MadeNo
- 2 reviews
- 1 like
Excellent service
Fantastic place to order. Within a few hours my flowers, balloon and wine were delivered across the other side of Sydney. I made a error with the address and it was easily sorted. Will definitely use them again.
Thank you.
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- 2 reviews
- 1 like
Beautiful flowers. Amazing service. Would use again .
Ordered some bereavement flowers for my friend. I rang Flowers across Sydney and they looked after me straight away. They were kind courteous and very helpful. Their flowers arrived same day and was exactly what I asked for. Highly recommend. Amazing. My friend loved them. Thank you Flowers across Sydney.
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- Return Claim MadeNo
- 2 reviews
Highly recommended!
Fabulous product and excellent service. Tracking available on delivery was helpful. Products were as beautiful as described. Highly recommended A++
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- Return Claim MadeNo
- 4 reviews
Colour of flowers not as advertised
First order went fine.
Next order was pink roses but what was delivered was brown edged roses. Was quite different to what was on the website. When I queried this I was not happy with the response.
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Great delivery and Flowers
Couldn’t be happier with th purchase, delivery and flowers from Flowers Across Sydney. Communicated well and managed expectations and delivery timing. Plus the flowers delivered looked spectacular! Definitely recommend to use them again.
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- 4 reviews
- 2 likes
My favourite online florist
Beautiful flowers delivered on time and the best candles. My second order to my daughter and both times she was more than happy. Would not use anyone else thank you
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Thanks so much Fiona! We are so so glad to have you as a return customer :)
-Aidan and the team at FAS
- 2 reviews
- 1 like
Stunning!
Second time ordering ‘Three Blossoms’, both times flowers have arrived and been so beautiful! Will always go through them now
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Looked nothing like the photos
I bought the Wonderful World Bouquet for my partners birthday. They looked nothing like the photos and were 40% the size in person. Flowers weren't fresh, quality and size of roses were sub par.
Customer service got back to me quickly but were quick to defend over the phone, wouldn't give me a full refund even though I said come back and take them because they were just going in the bin. Finally an agreement was made and a courier was to come pick up the flowers. I now had to go out and buy flowers elsewhere to substitute, I could not give this bunch to my partner they were horrible.
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- Incentivised Review No
Hi there Albert, thanks so much for getting in touch and providing feedback. I am sorry to hear about your disappointment. As discussed earlier we have gone ahead and provide a full refund for the ord...
Read moreer. Sincerest apologies it wasn't the experience you were expecting. Please feel free to get in touch if we can assist with anything else or you would like to discuss further. Warmest Regards, the Fowers Across Sydney team- 2 reviews
- 2 likes
Flowers dropped on doorstep in the sun
We ordered flowers to be delivered a day or so early for mothers day to avoid issues or delays on the sunday. The driver left them on the doorstep in the sun - luckily I was home and heard him drop them (not place them, drop them) on the front doorstep. He didn't knock or ring the doorbell. By the end of the day the lillies were wilted and despite spraying them because we couldn't unwrap them to put them in water otherwise it would have spoiled the arrangement, it was a struggle to keep them perked up because the sponge on the stems was so dr...
Read morey even though we managed to get some water down into it. On top of that his body odour was so bad the smell was still lingering at the door even though he was already well down the drive and getting into his car - not what you expect from a face to face service. This is the second bunch of flowers from this company and the first wasn't impressive considering the cost. Won't be using them again.- Incentivised Review No
Hi there Homebody,
I'm so sorry to hear that, it's certainly not the standard of service we expect from our drivers. If you could kindly let us know your order number or the email used to place it we...
Thanks so much, we will be in touch this morning to work out a resolution for you.
- 2 reviews
No issues whatsoever - photographic proof of delivery as well!
I have sent and received flowers using Flowers Across Sydney and they are top notch. A friend sent me flowers from overseas using Flowers Across Sydney and had no issues in tracking the order, even got photographic proof that the delivery was made. Then, my Mother in-law did the same, and my mother both used Flowers Across Sydney. All orders came through on time, and the flowers were absolutely stunning, lasting and blooming for well over a week (it was lilies and roses mostly). So this is basically 3 positive reviews. Consistently excellent service, follow through and end product. Well done. Will use these guys for more orders.
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Hi Cyndhu,
Thanks so much for taking the time in writing such a lovely and detailed review! We are so happy we are able to help you send your lovely gift :)
Kind regards,
Aidan
Questions & Answers
Hello, I am having issues regarding finishing my order. It does not accept my credit card, is it possible you do not support/accept credit cards from Czech republic?
I have tried Materd Card and Diners club but without success.
Thank you.
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Hi Samii! Thank you so much for your amazing review, we are so happy to hear you've had such a great experience with us and we look forward to delivering flowers for you again :) - From the FAS team