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FoodSt

FoodSt

 Verified
FoodSt
3.4

34 reviews

Positive vs Negative
62%38%
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Timely DeliveryYes · No
Value for Money
3.3
34 reviews
Tim
TimQLD5 posts
  Verified

I have been looking for a food delivery company that is not like all the others. I didn't want another microwave, high preservative food delivery service, I wanted quality home cooked meals and foodst absolutely is that. Every single meal I have had from food St tastes amazing. Now, my mum is Italian and an amazing cook so I know good food and… Read more

foodst is bloody amazing. I will stay with them forever.

My son and I can now eat healthy and yummy every night. Love it.

Highly recommended

Le Gourmet
Le Gourmet15 posts
  Verified

Very dodgy!The accounts,.are all over the place! Lost orders of mine, some money returned ,but not the right amount!The food is OK,bland in cases and small servings!No accountability!Another rip- off!

Ask the reviewer
Holly M.
Holly M.
  Verified

Placed an order mid December, for specific delivery 14 January. I paid over $150 in mid December. Come 14 Jan - zero correspondence, no food delivery. I've emailed the company and this far crickets.

Ask the reviewer
Linda H.
Linda H.VIC
  Verified

Delivery was fine. Missing multiple items. Portion sizes very small. I do not recommend. Show details

Maggie N.
Maggie N.
  Verified

Never received my order, tracking shows it wasn’t delivered - emailed them and they didn’t even bother replying. Items have been missing from past orders as well. Super disappointed as I liked the food. I was relying on this delivery and now I have no meals for the next week. Show details

Sandy
SandyVIC2 posts
  Verified

Was really really looking forward to trying these meals, so ordered 5 to start of with, was so so disappointed, had to throw the teriaki chicken out it was so bad. Not one meal was any good. Went to lite n easy so so much better quality. Show details

Rupert
RupertNSW2 posts
  Verified

The order platform confirmed the delivery suburb then the food was delivered to the billing address (which was a construction site)! and temp was 39deg in Sydney. No offer to rectify the $200 order (apart from a $30 credit to next order). Lorraine just hides behind IT platform. [I will continue to communicate the issues with Food St until a suitable 'customer service' resolution is offered]. Show details

Kristy B
Kristy BQLD26 posts
  Verified

Really Disappointed:( I ordered a full weeks worth of food to be delivered on Monday before I started a new job. The box was on board for delivery ( i was at home waiting) and then it said my property wasn't accessible. I knew this to be untrue as there is no reason my property Cannot be accessed. And I knew no one had tried to deliver anything.… Read more

After back and forward emails I was told the courier pressed the wrong button and the order was just delayed. Hours go by. No food, so I reached out again. Was still told it was delayed? Tuesday arrives and i am meant to start shift work that night. Was told on board for delivery that day. Nothing. Reached out again and they just said the couriers aren't responding so they refunded me. No explanation no offer to organise get some more food delivered. By this stage I had no meal prep for the week ( long hours with zero time to cook ) and had nothing sorted thinking the food would arrive and who knows where it even went???. Its simply not good enough. They gave me no resolution. I even said I actually enjoy the food, you would think they would offer to redeliver or give me a voucher. But nothing. The 2 stars is for the other times I've ordered with them and the food is actually really nice. Doesn't taste processed. But this experience was just terrible

Anne Patmore
Anne PatmoreQLD8 posts
  Verified

What a brilliant, heartfelt, and winning concept Lorraine brought to life—bringing together some of the best home cooks to share their genuine, wholesome family recipes. But honestly, the real winners are my family and I (and everyone smart enough… Read more

to order). Thank you, FoodSt and all the incredible cooks, for not just the easy to prepare, delicious, nourishing meals, but for the time, love, and care you pour into every bite. You can truly taste it.

 Follow-up  · It's now been a year since I started getting FoodSt delivered. The food is delicious, and the FoodSt staff are excellent, as they have been from day one. And the cooks are sublime; it is like having private chefs cooking for you. It really is home-cooked and made with each cook's care and pride. I know because, from Ben's meatballs, Christina's… Read more

Raechelle C.
Raechelle C.NSW
  Verified

The meals I have tried have been tasty. But the foil containers are not airtight, so not great for taking to work. Show details

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Taryn wunderwald
Taryn wunderwaldQLD
  Verified

I got my first delivery today and it was like Christmas for me im so excited to have your beautiful food I will definitely be a return customer thank you to everyone in your company everyone I have had contact with has been so kind and caring Your food service has saved my life Thank you Taryn 0418762015 Show details

Jenny Macmillan
Jenny MacmillanVIC5 posts
 

Surprisingly Excellent – We had our first dish last night, the Paella, and while not having great expectations we were both pleasantly surprised it was lovely, we will definitely be getting more. I have just placed my second order to try other delights with hopefully the same results. Show details

Guillermo
GuillermoNSW4 posts
  Verified

Great food and variety but 1 problem – I like the wide choice of cuisines available and the wide variety of options available. I’m especially appreciative of the large selection of vegetarian meals as my partner is vegetarian. The meals pack easily in the freezer. My only issue is that the reheating instructions are not very accurate in my experience. I think that this issue needs to… Read more

be addressed because it’s frustrating following the instructions only to find you have a semi thawed meal instead of a steaming delicious meal.

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Andrew McCallum
Andrew McCallumNSW3 posts
  Verified

Delicious but serving was a bit small (for me) – I had Gavin’s lamb casserole (for 1) which was delicious & I enjoyed it but the size of the meat serving was a bit small for me (I’m an 86kg male) There was no indication of meal weight on the website or packaging but I’m guessing the meat weighed about 100g; the meal being about the size of an economy airline meal. This was my first Food St meal… Read more

so it was very much a ‘roadtest’. In future I’ll just add an additional vegetable * My ‘value for money’ rating is compared with takeaway from my local Thai restaurant

Ja
Ja125 posts
  Verified

Management have no interest in addressing meal concerns – Every week I ordered over $200 worth, for 2 months until I became very sick from their rice. Initially I thought it was my health that caused me to be sick, but it was every time I ate their rice, and then I came across another customer who also wrote a review mentioning how FoodSt rice made them extremely ill as well. We wrote to FoodSt, [Name… Read more

Removed] (the person who replies to emails) insisted I revise my negative review, and she even denied that we sent her emails regarding our issue with the rice, she was unbelievably rude and difficult, then she started to deny that I was even a customer, and continued to make attempts for me to change and change my review! Her behaviour was awful. I would've kept ordering excluding rice meals, if it wasn't for [Name Removed] compulsive lies. Not a good experience!! There's another customer also having serious concerns about your rice! On FoodSt reviews literally saying "the fried rice has nearly killed me"

FoodSt
FoodSt    

Hi it's [Name Removed] here, the owner of FoodSt. I am… Read more (+3 replies)

SusanSydney
SusanSydney9 posts
  Verified

Did have dispute with FoodSt which has been resolved – **update** The company resolved the issue by refunding me the credits that I had accumulated. I have ordered quite a few meals and I will edit this review if the quality, quantity and price stack up for each of the meals I've ordered. Very happy with the delivery - it came promptly and the meals look good. I'll update the review once I've… Read more

tried one!

Wish I could give zero stars. I joined their subscriber programme last year as I wanted to support a local company and have an alternative to take away with home cooked meals* (spoiler alert - they are expensive and absolutely tiny - not good VFM). It was $15 a month, so I thought I'd save up my subscriptions until I got close to the amount required for home delivery. I recently logged on to place an order and my credit was only $45 which I thought was a mistake as I hadn't ordered for months. Then I checked my account and the words "credit expired" appeared against all my recent contributions. I messaged the company and highlighted what I thought was a mistake, but they confirmed that in late 2023 they sent round an email which they sent me a copy of. It mentioned a few things that I expected - prices increasing, regretfully passing them on, free delivery amount increased, etc etc, but buried WAAAAY down in the email was the fact that after 60 days or whatever, your credits would expire. I cannot understand for the life of me why this would be the case. That was not the situation when I signed up as a subscriber and just because they send an email telling me they are arbitrarily changing the terms and conditions does not mean that I consented to having my money effectively "stolen". Why have an expiration date on credits? If you are going to introduce one, why not make it more like the way that gift cards are going, which is to have 2-3 years expiry date? Why have an expiry at all? It doesn't cost them anything to "store" my money, or administer it? I've questioned this, but have not received a satisfactory answer. Naturally I've cancelled my subscription, I would like a refund of my $45 (*as all their meals are soooo expensive and if you add delivery costs it's an absolute joke). $13.50 for a portion of rice for 2 people! PLUS delivery! It's a great idea but it's just too expensive and with this sneaky change to terms and conditions, I don't trust them. Be careful if you build up credits - I wouldn't be surprised if this company folds in the near future - their reviews are getting worse.

SMit
SMit2 posts
  Verified

FoodSt is highly recommended – FoodSt offers a terrific range of meal items across different cuisines. The website, ordering process and supper club membership works well for us. Most importantly, the quality of their meals is excellent. Show details ·  1

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Happy Quokka
Happy QuokkaNSW9 posts
  Verified

If you want a break from cooking get TAKE AWAY!! – Read other reviews before ordering, and looked at the website. Everything looked great, found out looks can be deceptive. The meals are served in poorly sealed 2 section foil containers, full of ice from freezing. The cannelloni was inedible. It was swimming in liquid, followed the cooking instructions; the photo tells the truth. Unfortunately we wasted $.

FoodSt
FoodSt    

Dear Sandra, Thank you for taking the time to provide us… Read more (+2 replies)

Lou Beelou
Lou BeelouQLD4 posts
 

Could not eat the food – Literally, could not eat the food. My food was delivered to the wrong address and left in front of a garage door in full sun. It was then run over by a car! When I informed the company their response was massive indifference and an almost aggressive stock reply about their delivery partners trying their best.

FoodSt
FoodSt    

Hi Lou, I am sorry to see this review given our… Read more

Agnes
AgnesVIC26 posts
 

Food St food delivery Sydney somewhere – Food St assured me they would get a courier to deliver my food direct as Delivery people did not deliver on correct day. Ended up delivering on a day when they knew I had to leave by 12. I left at 12.20. So my food was out for over 9 hours. $600 worth and I could not use any of it. and Food S St took no responsibility. Food St has no address or… Read more

telephone number. Delivery company not reliable. You cannot call them. They have an off shore call centre. Don’t know if they actually cook their food at home?? No Refund nothing. This business is suspect.

FoodSt
FoodSt    

Hi Agnes as we discussed on the phone and over messages… Read more (+3 replies)

Pamela B.
Pamela B.ACT
  Fair Incentive

Delicious and nutritious – I have used this service for over 6 months. The food is delicious and easy to heat. The serves are generous and nutritious. Show details

Kerry spinks
Kerry spinksQLD2 posts
  Fair Incentive

Has been amazing so far – Our first order and so far the meals have been amazing, Nats satay is awesome, Vicky’s winton soup & Gavins shepherds pie are tasty.. a few more in the freezer too try. Show details

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aAB
aABNSW
 

Delicious and convenient food – I love food st all the food is of exceptional quality and great value. I love Ayam Bakar with mine goreng it’s sensational! I haven’t had a meal delivered that is not delicious. Great yo have in the freezer when you don’t have time or are tired!! Love this service Show details

shirley-b
shirley-bQLD6 posts
  Fair Incentive

Michelle's Lasagne – Tasty and good quality mince used. Will try other Michelle meals. Show details

Fantastic Furniture
Fantastic FurnitureNSW2 posts
  Fair Incentive

Commenced not long ago – I can't rate FoodSt high enough, magic food and beautifully packed and delivered. Show details ·  1

Divyesh Shah
Divyesh ShahNSW4 posts
 

Homemade food with utmost convenience and delicious offerings – Just brilliant to have in my freezer, and explore the world through food..from all corners of the world and right at home! Show details ·  1

egbert
egbertACT3 posts
 

Sheer bliss – These should be sold on doctor's prescription only because they are so addictive. Every mouthful is sheer bliss. But I have a product design hint. I eat only half a slice at a time and know from experience that the base is as tough as an old leather boot. Cutting through it even with my sharpest knife is almost impossible and I reach for my De… Read more ·  1

Walt power saw. But like all addicts I can't wait and persist with my serrated edge knife, cutting first from the top, then from both sides and the slice breaks apart. And then...bliss! I wander lonely as a cloud, trying to delay tackling the second half until the following day...

Lorraine
Lorraine
  Fair Incentive

Good food good service – Some dishes delicious. A few were too salty for my taste. Overall well worth trying this food delivery service Show details ·  1

Jenna W.
Jenna W.2 posts
  Fair Incentive

Delicious, fresh and convenient food – Delicious and nutritious food, a life saver with a newborn and dairy intolerance. So convenient and quick delivery. Show details ·  1

Lynne53
Lynne53VIC2 posts
 

The best thing in my freezer! – FoodSt is perfect for a vegetarian’s freezer. All meals so far have been delish. I mix and match single serve options with meat dishes for my husband. Everyone is happy! Show details ·  1

David Zuker
David Zuker3 posts
  Fair Incentive

Yummy! – Fresh food not frozen and you can taste the difference. Very tasty, will order again. Show details ·  1

Fiona B.
Fiona B.WA
  Fair Incentive

Excellent – Food tastes amazing and love how easy it is. Tasty home-made food Show reply

JazDee
JazDeeNSW
 

My go-to! – FoodSt's been a life-saver for whenever I need to sort out a quick dinner, and I love the fact the meals are made by home cooks. The meals we've tried are super tasty - the kids love the satay chicken and super green ricotta bake, and the Indian dishes are some of the best we've had. Highly recommend! Show details ·  1

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Veronique
VeroniqueQLD8 posts
  Verified

Worst meal prep supplier so far – I've used quite a number of meal prep suppliers this year, having recently become disabled and unable to cook. I recently tried Food St because they had a large selection of vegetarian meals. Sadly I have to say, they have made it to the bottom of my list. The meals look nothing like the images on their website. Most look unappetising in their… Read more

delivered format, either a plastic bag or a foil container. Taste is quite poor. The only tasty thing I found was their Naan. Ana's Mexican bowl had hardly any vegetables in it apart from a lot of what appears to be canned corn. Strangely it was made on TVP with a few beans thrown in. What was disturbing was the instructions saying to microwave the alfoil container for 3 mins, which my carer did - thank goodness I noticed the blue sparks. Could have burnt down my kitchen. The Portuguese tarts were gritty - i can only assume it was the flour in the custard part. I wont go through every meal but I tried 9 of their meals. As an aside, the portions are small and prices high. I think Food St could do a lot to improve. The best I've found so far are The Dinner Ladies.

FoodSt
FoodSt    

Hi Veronique, I am very sorry to see your review here and… Read more (+2 replies)

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