For Sale For Lease

Disappointing – Never use this website. Used to be very good 10 years ago , now it’s terrible . Very difficult to deal with, asked for same information a number of times. Enquiries not passed on ( I had family members enquire online just to check and never received their enquiries). Very disappointing, days wasted with this website and it’s more expensive than other similar sites.

Terrible experience – We had a terrible experience with FSFL. Slow to list and update, then the photos added were blurry and of low resolution, even though we had used those same photos without issue in the past. They did not resolve this. It was clear that enquiries and applications were not passed on to me. My attempts at phone contact wtih FSFL to resolve this went… Read more

unanswered. They refused a request for a refund in consideration of this terrible service. Will never use again. We had a brilliant experience with RentBetter instead - we had to relist at further expense, because of these issues.

Avoid, Avoid, Avoid – Michael (the owner according to Linkedin) is such a disappointment, he is the most un professional person I ever encountered. Rather than send me an invoice for the next month of advertising, he simply cancelled my open for inspection on the morning of the inspection. They initially put the wrong pictures up on the ad as the pictures were not even… Read more

of my home. The whole experience with them has been stressful from start to finish and it is as though they are actively working against you. Now I can't even have Michael return my calls so that I can cancel the ad and go to Sale By Home Owner. Please avoid this organization (and I use that word very loosely) and go elsewhere. I have used them before in 2011 with success, however things have really changed in the last 10 years and I only wish that I had read some reviews prior to engaging them again. The "platform" that they get you to fill out your information and pictures looks promising, however they don't seem to use it at their end. It is more for your benefit. I had to email the people in the Philippines on the Info @ email to make any changes. The people in the Philippines were as helpful as they could be, but that doesn't change the fact that I had to contact them to get the wrong pictures pulled down and the correct ones added, then I had to get the quality of the pictures sorted out as they appeared to have uploaded the thumbnails only, then I had to get them to re-arrange to pictures into the order that I had in the platform as the pictures had no flow of the house, then I had to have then add the open for inspection times as they did not pick them up from the "platform" and this is just the start of the troubles. Michael you are a disgrace, how do you sleep at night? At least you only stole $398 from me

Ineffective with an arrogant attitude – We had our house for rent listed with For Sale For Lease which includes a listing on realestate.com.au. After one month we hadn't received any enquiries from prospective tenants through the advert. We did have our own sign in the window of the house which did attract 3 enquiries. While showing one of these enquirers through the house they… Read more

mentioned they had sent an enquiry through For Sale For Lease about a week before. We didn't receive it. So, I sent a dummy enquiry to see if it came through. It didn't. The next day I phoned the business, and at their request, I sent an email through with the details. That afternoon we received 6 enquiries including the one from the couple we showed through, and our enquiry. Obviously, the other enquiries were made during that month. I asked for an explanation from For Sale For Lease without any response. I sent a couple of emails to try to find out what happened. I left a phone message with a staff member who said the Manager would call me back. It's been a week now and I'm still waiting.

Just Perfect for me! – I listed and all went smoothly. Was asked to submit details first before payment. My listing was ready in just an hour. Before this was set live, they made sure that all is in order and even assisted me with the description and images to make sure that I am compliant with the policies of advertising. Being a newbie with no experience on listing my… Read more

property, I found that with the staff counterchecking my draft before setting this live is of much help.

I also appreciate their effort of checking the photos, made suggestions of what to put in as the main image. I never knew that photos do speak a lot!

When I missed to respond on one of my enquiries, the team reminded me by calling my mobile. What a great service.

Anyway I listed my property on the 7th of July and it got leased in a week! If not with the meticulous checking and suggestions with regards to my listing and the constant follow-up of the team with regards to the enquiries, I could not have done it.

Once my property is vacant, I will advertise with For Sale For Lease again.

Reassuringly Excellent – To be honest... I was reluctant to go with For Sale For Lease because of some of the bad reviews... I was approached by a similar organisation.. at a higher fee. I was almost about to pay the higher price because of the reviews.. but as I have already listed myself on domain... I decided to hope the negative reviews were wrong and the positive… Read more

ones are right :) Paid late last night and early this morning I am live with an advert on a site where you otherwise need to be a agent... not to mention the most looked at site. less than 24hrs later I have uploaded more pics after receiving a follow-up email linking me to the steps to log on to my account... and it couldn't be easier.

One thing I did before proceeding to making the payment was look online to see other homes listed by this organisation. That in itself gave me the confidence to proceed.

Save yourself thousands in agent fees. List your home yourself. This is my third property selling myself over the last 15 years... and hopefully this property sells as quickly as my last.

Best of luck Prompt Service, Cost Effective, Professional Site The biased negative reviews on product review that almost made me not proceed

Fast and Easy to use – Have to say this - all went smooth, fast and easy. I had my property leased in such a short period of time. I got my needed support, the site was easy to use and the staff have really went out of their way to assist me. Highly Recommended

It works excellent for me – For my self managed rental property, it works excellent. I get heaps of enquiries and the staff are when I have had to contact them are very friendly and helpful. Highly recommended.  Show reply

Cost effective, professional and prompt – The heading says it all for me. I'll add that the lady who helps me over the phone is patient, courteous and extremely helpful.  Show reply

Don’t think this is a real company – This was a joke, I listed with them for a private rental, they don’t have a number you can call for assistance, don’t update the ad, don’t remove your ad when asked, I think it is a sham. DO NOT GO NEAR THIS COMPANY.

Unprofessional and Don't Use – I have used FSFL many times in the past to list my properties and they were good. I don't know what has happened to them but they have become unprofessional and their service is the pits ! They ignore emails, no one answers the phone and it took days for my ad to be edited. When l did manage to speak to someone, they were rude and complained that… Read more

they had enough and were losing money. Great business ethics ! It has also come apparent that inquiries made for our property were not forwarded to me to follow up. Stay clear of them.

Pathetic – Don’t waste your time and money with FSFL, go with Property Now instead for great rates ($195 compared to $795) and service. Paid FSFL $795 to list a property until leased and they took down my ad even though it was never leased. Then ignored my emails, no one answers the phone number listed you need to leave a message and they don’t return calls. Pathetic, Unprofessional , Rude, No Integrity or Business Ethics. AVOID AVOID AVOID

Terrible service – I have tried to contact these people several times after they took my money and didn’t put the ad up. It has subsequently gone up and now have contacted several times to remove but to no avail. Requested a refund and have been ignored. Don’t go near this business - they are a disaster and will let you down.

Disgusting unprofessional service – Have listed with this company in the past with minimal fuss, but not this time. Could not make changes on the ad, no-one would return our calls. Twice we managed to speak a guy named [Name Removed] who told us to back off and that no-one would ever be calling us back. These people are quick to take your money and offer NO SERVICE. They are a… Read more

completely unprofessional outfit which should be shut down. Do not ever list with them. Even the guy I did speak with today on the help desk said his boss [Name Removed] is a terrible to deal with, so I think this company is doomed. Avoid it AT ALL COSTS!!

Couldn't log in or make changes but they refused a refund – When I tried to pay for my listing the API to the payment gateway was broken, so I had to pay manually via an invoice. Once paid I couldn't log into my listing to make changes and constantly received error messages indicating the account couldn't be reached. Support concluded it was not a username or password error and it was a system error but… Read more

they wouldn't provide a refund and told me to stop being entitled.

As a heavy user of real estate software I am mortified at the lack of functionality and also the lack of integrity of the owners. Stay away.

Hopeless, pathetic & unprofessional – I have listed on this website many times in the past. the service was satisfactory. HOWEVER, with my most recent listing, their service has been woeful. They are unresponsive to calls & messages. Their website is dysfunctional. It took ages to list the ad, impossible to edit and has now taken nearly a month to take down the listing. They promise… Read more

& promise & promise.. but don’t deliver. They run a pathetic business in a most unprofessional way. I WILL NEVER use this company again

Do not list with them – I have rang, emailed countless times but no answer or reply. My listing has not gone online and still isn't yet the payment was made. I even drive to their so called place of business which was a rental house ? Do not waste your time? Warning

DIY Sales is a joke – They are unprofessional, do not call back. Agents are rude, I've been called names and harassed by her. I'm making formal complaint but since no one answers, I'll now make the complaint about the entire management team also.

Pathetic and useless – I have had my property listed for some months and no enquiries. Then one day I received a call from someone who tracked me down through the Owners Corporation. He indicated that not only did he send an online enquiry but he also called and spoke to someone who indicated they would forward the enquiry on. He waited over a week and nothing. I sent… Read more

an enquiry and didn't receive that either. I called to speak to the manager and the lady who answered the phone was very abrupt and refused me to speak to the manager, insisting she could deal with it. The manager was apparently going to call me back, but never did after almost a month.

I would not recommend these guys to anyone wanting to sell their property.

Absolute rubbish – I have listed a property via DIY & Sales and in spite of having 3000+ page visits, not a single referral has been passed to us. Tried testing them by calling the number listed several times and no one picks ups. Cannot even re login to update the sites. Please do not waste your money with these guys, try another property site to sell your property.

Very unprofessional, disappointing total waste of my time – After waiting for 20 min for the second week in a row for a listing they are listed as the only contact number, after contacting their phone service and trying every available option eventually [name removed] answered told me to knock on the door and hang up on me. I'll let you draw your own conclusions.

Listing Disappeared – My listing disappeared from the most important website. Nobody told me what had happened. I only noticed the disappearance after I did an online search because I had no enquiries. Very difficult to get a response by telephone but had my call returned later

has this company gone under – I had my add listed with this company and it suddenly disappeared from the listing portals. They don't answer emails or phone calls. Be careful have they gone under

Hopeless! – We've been trying to arrange for an inspection at a property for nearly 2 months. When you call you talk to an Asian lady who can barely speak English. They haven't returned any calls or answered any of our emails. These guys are a waste of time.

Tried to arrange an inspection for a rental – I tried to make an inspection appt with the agent. He asked me some awkward questions about my living arrangements, and then said he would get the woman who was still living in the property to call me so we could organise a time. This didn't happen, not sure why the tenant should be doing the agents job anyway. The property is still advertised and… Read more

they keep lowering the rent. This company seems really unprofessional, they might be cheap but not really worth it if they are not doing the job.

Terrible Service – Looking at a property for a client and when I asked for information I was advised I had no idea about the area and didn't bother to read the advert. However everything I had asked for was not available within the advert.

Not as good as other companies I've used – I found the process of entering the data and photos etc. quite old fashioned, the database didn't seem very recent. Once changes were made the updated data took awhile to become live online. Communications with staff seemed very distant, they didn't ever phoned me to sort out any issues, just emailed which look longer to sort out. I had 3… Read more

contact names, why 3 different people, they should have had just one contact who is always available looking after your account.

You have a responsibility as well! – We did the wrong thing. Or perhaps not exactly 'wrong' but some would call it that. We were about to sign on a tenant but weren't sure if they were the right choice, so we stalled on saying 'yes, we've found a good tenant, take us off the Net' - in other words, giving us another chance to find a better tenant without having to pay for it. … Read more

Innocently, in the end (the tenant did not pay her rent on time until a QCAT hearing threat), we didn't inform 'ForSaleForLease' about the lease having been signed. So guys, don't do what we did. If you've leased your place out, let them know straight away. If people abuse the system, this great system of being able to utilize www.realestate.com.au to sell or lease your property without having a real estate agent's licence will go away.

Great work, guys. Very smooth.

Cheers,

HMK Qld

Do the right thing!

Provides great access for private advertisers – With my need to gain access to R/E advert sites to lease and directly manage my own properties it was the only way to go.