Ford Everest UA II (2018-2022)

If any small problem appears with the adblue system (eg a temperature sensor reading differently to other temperature sensors) the vehicle will count down from 600kms and will then no longer start. 600kms disappear in 100kms. The local ford dealership service centre (Mackay) can look at it in four months. It's up to the dealership as to what… Read more

they feel is fixable under warranty and what is not. So far none of the issues with this vehicle have been fixed under warranty. It doesn't matter how good the car is if it's sitting in the garage unable to move. We will have to buy another car as we can't live without one for four months and it won't be a ford. This car has become an expensive mistake.

Best large SUV ever! – At 76 yrs old, I can honestly say that the Ford Everest SUV is the best car I have ever had. This includes my Toyota Land Cruiser, also bought new, which was excellent for towing, but after letting go of the caravan, it was too large to handle for normal family town driving purposes. The Everest is a large 4X4 SUV, lots of space inside,… Read more

especially for myself being a tall person, but easy to manoevre and park, even for it's size. It handles very easy and has everything you need from responsiveness to everything else you can expect. Handling on the road is outstanding, giving a very pleasant smooth ride, and very ecconomical on fuel with the ten speed gearbox. I abide by the recommended service schedule and use the car mainly for regularly driving around town and long distance. Not doing much off-road driving, but my research tells me it does outstandingly well on that front too. I had this car for more than three years now, with over 60,000kms on the clock and never had any issues at all since I bought it new, and I do not anticipate any issues at all. If I had to buy again today, I will certainly not go anywhere else. I highly recommend the Ford Everest!

Motor failure at 6 years – When you pay so much for a car we expected it to last longer than 6 years! Our 2018 model stopped working (despite being regularly serviced) and we’ve been quoted $26K for a new motor.

very nice car till it breaks down – The first time it broke down at 17000 km Ford gave me a hard time but the dealer fixed it. Same problem 65000km later the dealer told me Ford no longer replaced the turbo and told me I should only tow in 5th gear and only in manual. And that the Ford manual was wrong in how the car should be driven when towing, and there is no fault with the car,… Read more

even though the car doesn't change up to 6th any more. Being referred to consumer affairs as a product not fit for use, and not as advertised.

Very Negative Assessment of Ford Everest Titanium UA2, MY21.75 – Owned from new (just under 2 years) / Odometer now 17,000km / Not my daily drive but more a weekender and once a year long-range tourer / Not done a lot of towing. The Ford Everest is really heavy so don’t expect spritely acceleration, solid braking, pinpoint steering or car-like handling. With unmodified suspension the ride is quite soft &… Read more

sloppy and on a typical Australia country road this may be sufficient to induce motion sickness in some rear seat passengers. In fact, overall it’s rather cumbersome but if driven sedately, as a large SUV it does perform acceptably.

Build quality is OK to begin with but after a year or so rattles, squeaks, creaks, and groans start to appear. This is not caused by off-road or rough-road driving but driving only on typical Aussie black top. This suggest poor manufacturing and assembly in the factory, and then poor quality control and inspection.

That’s the good news but from here on it’s all down hill.

First up a warning to all potential Australian buyers of any Ford Everest (and my hearty commiserations to those who already have) because there are only two kinds of Ford Everest owners … those who’ve already experience a major fault or failure, and those who are about to.

And that means being exposed to Ford Aust’s inept and mean spirited network of dealerships and service departments where you will learn the hard way that Ford's "Customer Care” is not about care or caring, it’s about couldn’t care less and where nothing is done in the customer’s best interests. In fact it seems that the dealer / service manager will go out of their way to not accept responsibility or liability even if the vehicle is still under new car warranty.

For example, after less than 2 years and 17,000km I’m already experiencing problems with the flawed 10R80 10-speed transmission as described by so many others (hesitation/stalling on take-off and rough & clunky gear changes).

However no dealer / service manager will accept my word that something is seriously wrong with my transmission even though the world is awash with similar complaints. And having connected the magic box they still say nothing is wrong or claim such behaviour is quite normal. And perhaps it is because there are now so many failures!!

So, not only is the Ford Everest a dud vehicle by design, but the 10R80 transmission is so bad that it needed to be upgraded with a completely different torque converter before Ford would install it in the so-called “Next Gen” series of Everest. But of course no recall or remediation for owners of now superseded models fitted with the dud 10R80 transmission which has failed so often and inevitably will continue to do so.

And heaven help me when I’m beset with all the other well know problems which afflict the Ford Everest.

Also be warned that Ford Motor Company are quite deceptive in seemingly little ways but which can have big consequences.

For example, my top of the range Everest Titanium comes as standard with 20" rims and 265/50R20 tyres. However I've recently discovered that the spare is an 18" rim with 265/60R18 tyres. Fo-Mo-Co describe the spare as being "full size" but what they won’t tell you is that it’s the WRONG BLOODY SIZE. And by “won’t tell you” I mean that it’s not mentioned in any literature available to customers from the online sales glossy to the product description brochure to the full Owner’s Manual.

In some very obscure fine print which is virtually impossible to find online, Fo-Mo-Co do admit that the Spare is for “temporary use only” and potentially also speed limited to 80kph – so there goes a standard 5-tyre rotation. https://www.ford.com.au/support/how-tos/tyres-and-wheels/spare-tyre/what-are-the-limitations-of-a-spare-tyre

And there goes a family holiday too if you expected a Ford Everest to be a reliable long-range tourer since if you get a puncture and need to fit that “temporary use only” Spare you may not make it to the next outback town before damaging the transmission, and even if you do get there the chances of them having a matching 265/50R20 tyre in stock is buckley’s and none.

What were Ford thinking? Clearly not what's in the best interests (or safety) of the owner or in fact the vehicle. Ford Everest is full-time 4WD, so running tyres with different rolling circumference no matter how minor the difference will end up damaging the drive chain – yet that damage is not covered under warranty.

Oh, and even if the tyres are not “run-flat”, the battery sure is. Why? Because the so called “smart” vehicle management system will only maintain the battery at approximately 80-85% of capacity. Under charging is extremely bad for the long term health of the standard 80AH / 800CCA AGM deep cycle starter battery ($ouch to replace).

In the short term with all the on-board jiggery pokery and electronic wizardry that battery will be flat in 10-14 days if the vehicle is left idle. And it will flatten even more quickly if the vehicle is not driven for a few days but one opens & closes the doors on a regular basis, or perhaps listens to the audio system with the doors open – all of which is pretty typical if holidaying or camping, etc.

And once the battery is flat you’re in a world of pain because not only has the battery been permanently damaged, but the Ford Everest will be in shutdown mode and so even after the battery is re-charged or replaced all kinds of crazy things then needs to be reset (like the driver’s side window). I'm not kidding, but try finding any of that in the Owner’s Manual.

So, what’s the answer to better battery health? Give the starter battery a maintenance charge every 2 months using a high quality smart charger set to AGM mode (4A/14.7v). The only trick is that after a full maintenance charge the battery must be allowed to “rest” (no use of vehicle) for at least 8 hours while the Everest’s battery management system synchronises with the now fully charged battery. Yes, this procedure is outlined in the Owner’s Manual but it’s pretty obscure.

However the final insult to all Ford Everest owners is that the claimed fuel economy of 7.1L/100m is a complete fabrication since it’s impossible under any circumstances in the real world to achieve that figure no matter how conservatively you drive. In fact 10L/100Km is a more realistic average consumption for the 4-cyl/2.0L Bi-Turbo engine. And that’s a whopping 30% difference between company claim and owner hip-pocket reality.

So, yet again liar, liar pants on fire Fo-Mo-Co.

And then there’s the ultimate sucker punch of needing to use AdBlue which is actually pretty expensive (and expect double normal consumption when towing). That plus the vehicle won’t run without it so better carry a spare bottle because many fuel stations won’t have it, and if they do it’s probably been incorrectly stored in the sun or is out of date.

But I can’t end this review without warning potential (and existing) owners to carefully check GVM, plus front & rear axle loading, etc, on a certified weigh-bridge before towing. Why? Because just adding a full size steel roo-bar and perhaps also a winch or under-body protection will seriously push the legal limits.

Oh, and don’t imagine you have any chance of towing a 3 tonne caravan just because the Ford Everest Titanium is rated with a maximum tow capacity of 3100kg. Why? Because it’s not legally possible if you also intend to fit a roo-bar and a few other “extras” like passengers and on-board luggage (plus a well stocked portable fridge).

I’ve cranked the numbers with assistance from a suspension professional and the maximum practical safe tow capacity for the Everest Titanium UA2 MY21.75 with unmodified suspension is only 2500kg if I don’t wish to put at risk the chassis, suspension and/or drive chain.

BOTTOM LINE: This is my first Ford but definitely it will be my last. I no longer trust Fo-Mo-Co who clearly place corporate profit above producing safe and reliable vehicles and who then refuse to stand by their customers when anything goes wrong.

And that’s why I advise all to just avoid the Ford Everest and consider the many alternatives. But if you already have one then, like me, sell it asap while it still has some residual value and definitely get rid if it before 100K km which seems to be the break point.

To put it bluntly, how could I have been so naïve to put my trust (and my dollars) in Fo-Mo-Co and the Ford Everest when so many others have reported similar or even worse mechanical problems to mine, plus a myriad of poor design experiences to boot.

I'm now returning to the safe-hands of Toyota who don’t pull nonsense shonkies like this! And Yes, I should never have strayed and can already hear the chorus of “I told you so” ringing in my ears from those who stuck with a proven Toyota product and proven Toyota after-sales service.

Owning a Ford Everest is much like a failed marriage, and right now all I can do is file for divorce and take a huge financial hit by quitting before I’m forced to throw good money after bad. So I’ll be off-loading this lemon (with $7K of extras!) to the next sucker who didn’t read productreview.com.au before buying a Ford Everest.

And that’s why I'm using this platform to share with as many as possible my own experience with Ford Motor Company and what a total dud is the Ford Everest Titanium.

Forewarned is forearmed, but the rest is up to you.

** DISCLAIMER: I am not an auto copy writer (think generative AI). And nor am I a flesh & blood motoring journalist who can borrow a vehicle for a few days, take a few happy snaps, write a glowing first impression assessment, and then give it back. I’m just a sucker who bought a Ford Everest Titanium and found all the pitfalls the hard way. And this is the difference between the rosy glow of a first date as reported by so many motoring journalists, and actually owning a Ford Everest intending it to be for life only to realise you’ve made a huge mistake.

Not a great car for $55k – I have had this car for a little over a week and must say the ride quality for a $55k car is pretty poor. Noise coming through the cabin is pretty bad. The car is quite slow given it’s a bi turbo. The only good thing is really the space. The car reminds me of an old xf falcon back in the 80s poor build quality no road feel. I would not buy this make of car in the future and buyer beware Show details

Adblue issue – Using large amount adblue when towing,no resolution from Ford or dealer Show details

Fix Or Repair Daily – Took the 2019 Ford Everest with 32,000km on the clock on a family driving holiday. The transmission fluid pump failed on day 4 and the car stopped dead in the middle of the road in a 100km zone at 6pm at night. My family and I were left stranded in a hazardous situation over 1300km from home. Complimentary Ford roadside assistance was no… Read more

assistance. They said that they could not find the registration in their computer so couldn't help. We had to get the car towed and make our on way home at our own expense. Having googled transmission fluid pump Ford Everest a recall came up. Ford continues to deny that my car was part of the recall. Not sure what is worse my cars recall was missed or the new transmission fluid pump is just as faulty as the old one. To date (2 weeks later) the car is still at a Ford dealership 1300km from home.

I was hesitant to get a ford 4wd and now I know why. DON’T DO IT!!!!! – The gear box failed with a power train at only 15months after purchase (and a huge additional expense to get the car ready for “proper” 4wdrive use and at first I thought it was great. Now we are without our car for the second time needing yet another gearbox after yet another power train failure (dangerous and very frightening at 100km on the… Read more

highway!) and now we’re without our car again at the 20month mark needing another gear box. We’re just lucky that we are still within warranty….. but clearly this is a problem with these cars. I can’t trust it will be ok off road or to be safe on a highway or to go anywhere remotely as power train failure and a car trying to find the gears desperately on a highway at 100km/hr is dangerous. I will never ever buy a ford again. The customer service has also been absolutely terrible from the start...we purchased a MAZDA CX30 as we had P platers needing an extra car at a fraction of the cost at the same time....yet the service was absolutely NIGHT AND DAY.... I also had the back bumper issue that others have mentioned, the first time we went off road...and for an advertised off-road 4wdrive, it is only clipped on with plastic. Back to Toyota for me.

Add Blue problems, Diff leak, unknown other engine leak – I purchased this car in 2019 and have experienced many problems. It was in the dealership with add blue warning problems many times before they rectified and replaced the injector. Had a rear diff leak replaced by Ford, drove 1000km north of Perth same leak again. Leak repaired again after being recovered to Perth and had to pay for caravan… Read more

recovery, now another leak and have been waiting 2 months for replacement parts, still not fixed. Good on you Ford so much for the big lap

Don’t buy an Everest till you read this – Bought original Everest model. It worked ok for the first few years but hasn’t stood the test of time. Pluses: good off-road performance. Minuses: build quality and support. The nearest ford dealership at Newstead have not provided quality customer support and neither have Ford Australia. At just over five years the Adblue heater… Read more

malfunctioned - a recognised recurring problem that Ford will replace free out of warranty in the US. In australia no such support- $1500 for a new one. Also multiple other reliability issues in a well maintained car with only 100k on it. I never had a problem with my two previous Japanese 4WDs. Next 4WD won’t be a Ford.

Don’t buy an Everest – Purchased a titanium 2.0 bi turbo diesel brand spanking new, has only done 10,000km and a majority of these kms are going back and forward to the Ford dealership. First major issue was with the accelerator that was faulty and had to be replaced. After that we have been having sensor issues, car detecting cars that aren’t there. It constantly slows… Read more

down and speeds off when cruise control is enabled. Another issue is going through tunnels and collision control warning will active and constantly go off until out of said tunnel. When my husband goes into dealerships and they Insinuate that as a woman I don’t know how to drive and I’m the reason for the faults even if there’s video proof of all the faults it’s a pretty poor situation. When the same issues happen for my hubby then ‘oh there must be a problem’. Loved the idea of this car, we had an older model with no issues but this brand new one has made me not want to buy a ford ever again. Strongly would not recommend 2021 model if you want to be stuck at the dealership for the majority of the time

Don’t buy ford! – Don’t buy ford everest. Problems after problems. Oil leak after 18 months ownership. I didn’t have issues with Toyota prado for 6 years. Back to Toyota asap!!!! Poor reliability and expensive services! Show details

Excellent vehicle – My Ford Everest Sport 2L Bi Turbo is everything I wanted. Comfortable, fuel efficient, drives well in snow and ice and looks good. Travel approximately 500km/week. Car is serviced by Alpine Motors Ford dealer Cooma. Show details

Best of it's class on the market – Perfect for everyday commuting with kids & dog etc, plenty room for all. Power, comfort & build quality is second to none, easiest 4X4 to drive & park that we've ever owned. Awesome towing & off road capability, drove it fully loaded 1200km's to Fraser Island QLD in total comfort. Fantastic performance on the beach & soft sand, well done Ford!. Show details

Best car ever – Purchased a Ford Ranger 4 years ago and thought it was great but the Everest Sport is even better. Drivability and comfort is outstanding, new biturbo engine is powerful but gives great economy. Virtually no engine noise and seamless gear changes. Extremely happy with this vehicle  Show details

Best of the Big 4WD/SUV in the market for 2020 – I use this car daily to drive 140km to and from work, plus a range of other meetings. My work involves some site meetings and driving offroad tracks and bushland. It is also the car used on the weekends for the family (3 kids) to and from sport, family events and holidays - camping now and then, otherwise beachside holidays. The car is so… Read more

comfortable - I am tall - it provides ample space, lots of width in the cabin and good spaces for cargo. Roof racks come in handy. I have also used the Everest to tow 2tn race car trailer up the Great Dividing Range and it does so effortlessly and with good fuel economy. I would hight recommend a Ford Everest, mine which has 33,000km has not missed a beat and performed really well.

Several minor issues take away from an otherwise great vehicle – I use the car for business and family use and find it isn't excellent package for both. We do a little bit of medium duty 4WDing plus tow a car trailer occasionally. It gets driven daily and serviced annually as per the Ford schedule. In terms of negative aspects, my major issue is that the 10 speed auto shifts very erratically in the first three… Read more

gears, especially on hills and when accelerating away from a walking pace. Ford have factory programmed it to skip second gear in most situations and I think this was a mistake. The transmission slips a lot in third gear and quite often slams harshly back into second gear. Have complained about it at every service but no fix yet. We were getting quite a lot of error message popups about sensor issues in the first 12 months, but these have now stopped. Not sure why that was. Overall I think it's an excellent car for the money, just wish the gear shifting was as good in the lower gears as it is in the upper.

Great car after 3000 klm of off road, highway and metro driving – Great build quality, refinement and capability off the production line. Can't fault it. The aussie design input and 2 million klm of testing/tuning by the aussie engineers has paid off. Show details

Great vehicle - family car during the week, offroad 4x4 on the weekend – I have owned my 2019 Trend 4x4 biturbo for nearing 15 months and am coming up to 20,000km. It is my work/school drop off vehicle during the week with the ability for some off roading on the weekend. Overall a very comfortable and quiet vehicle on the road with the added benefit of excellent fuel economy from the 10 speed automatic. I found the… Read more

Everest to be the quietest and most comfortable out of all the 4x4's I tested eg. Prado, Pajero Sport, MUX, Trailblazer, Fortuna, etc. Plus it had features that the others didn't have that made it worth paying that little bit more. Loads of great technology built into the vehicle eg. lane assist, radar cruise control, sat navigation, electric tail gate, Apple Carplay/Android Auto, etc. Plenty of internal space for holidays with the family plus I have a Rhino Rack Pioneer Platform mounted on the roof for extra carrying capacity. There is more than adequate power for towing trailers/boats/caravans. Hopefully I have another 20,000km of great motoring. 5 year unlimited km warranty is also great. Check out the motoring journalist reviews online and you will see how highly they rate the Everest against its competitors.

Excellent family 4x4 – I purchased the 2.0 bi turbo titanium used from dealer with about on the clock. Still had the new car smell and was immaculate. Have done a combination of city and 4x4 fire trail driving to test it out. Has not had any issues at all. I have two children and wanted to take them 4x4 while still having a premium feeling suv for practical city and… Read more

school trips.

I compared a prado kakadu but it was stupid expensive and had less power, torque and the interior feels outdated and cheap. I also felt that you had to buy a Prado in order to gain 4x4 cred. But decided to buck the trend and buy something worth the money.

Dont buy a 4x4 prado because your friends have one! Do your research. There are other much more capable and value for money 4x4's.

Key notes about the everest. Im 6 foot 7 and the seats and space is very good and ideal for long family trips. 2,0 bi turbo has heaps of power and torque and its actually very impressive from a small engine. Very fuel efficient for a 4x4 this size Looks and feels premium without been too self conscious and looks the part out in the bush. Premium feel without having to go to a audi q7or VW toureg especially as the 4x4 crowd can bias toyotas and would frown upon you driving a audi q7 into the bush. Cargo and storage is more than good enough for camping trips and family outings As it is the sibling to the Ranger, there is heaps of aftermarket gear if you want to add on bull bars etc.

Negatives 80 litre fuel tank is on the small size for long day 4x4 trips and means you need to be mindful of where the servos are. Standard 20" tires are ok on the tracks but better to add better off road tires if doing very serious 4x4 driving. Adblue could also be an issue and I would recommend if going on a long trip, buy a spare jug from super cheaps before you leave. Glove box is on the smaller size

I’ve never been a ford person but I must admit this is a very enjoyable car to drive – I have always owned V8 Holden’s and have never liked Fords until a few of my mates started driving ranger’s and Everest’s. Toyota only offered three years warranty at the time and when I was shopping for a new car a mate of mine had just bought an Everest and was very pleased with his purchase after I went for a drive in his car I thought “not… Read more

bad”. When I went to the Ford dealership the next day the salesman told me there was a new 2 L model available, I took both the 2 L and 3.2 L for a drive back to back a couple times each and I absolutely fell in love with the 2 L. At the time of purchase Ford was running a promotion where they were giving five years warranty +5 years free scheduled servicing so I thought that I thought was too good to miss out on plus I was also given an excellent price by the dealer. I’ve had the car for 2 1/2 years now and it has been the best money I have spent on a car and am very pleased with the fuel savings as it is very economical on diesel. I would recommend the Ford Everest 2 L model to anyone!

Great so far – Bought as a demo car .Just clocked up 15000 kms no problems impressed with the bi turbo motor and the 10 speed auto is very smooth , goes like a scolded cat.Handles dirt roads well as we live on a farm , dust hangs on the back door ,no dust deflector for them ,had a diesel territory before it was a great car .Wife does 30k to 40k kms a year so will see how the Everest lasts. Show details

I love my Everest. Best Car I have ever owned – Bought my Everest from Brad Garlick Ford Nov 18, big toss up 2.0 v 3.2. Went for the 2.0 Bi Turbo and it performs exactly as promised no complaints and in my opinion a far superior engine Show details

5 days old and needed to be towed on day 4 – Took delivery on Thursday last week. Everything fine until Monday when it was like the car went into limp mode as I'm powering out of a T junction. The car stalled half way across the intersection and I had to pull onto the verge on the opposite side of the road as total power gone. If it was a busy intersection I would have been T boned for sure.… Read more

Towed to the closest Ford dealer. Tried to tell me i might have used the wrong fuel. I have the diesel receipt when i fuelled up. They say they have to pull the whole fuel tank out to see if it's the fuel pump or a faulty connection and I'll probably lose a lot of my fuel?? 1400 kms and on a tow truck already. I'm still waiting and it's day 2 at the dealer. No hire car available for them to give me. Had to get an Uber home and had to drive my daughters car today. Is Ford for real?? It's a 2019 2lt 10 speed 4wd everest trend. What have I done? Can't really rate anything as yet because I just bought it!!

Plastic trim faulty – Bought my Everest trend new nearly a year ago and have found the black plastic trim around the bottom of the windscreen turning grey and weathered, back to the dealer to report as a warranty issue, no real help from them Ford hasn't flaged it as quality alert so they can't help me, I was told to raise the issue with Ford directly all good get… Read more

claim number from them then get a call from a case manager, they told me that the dealer doesn't see it as a issue so neither did they. I think they know they have a problem but they are trying to ignore it to avoid a recall. They should tell you when you pick up your $50k plus car that. Oh by the way your black plastic trim we be grey in year. Lol

Great vehicle for a huge range of uses! – Bought our new MY19 Trend. Decided to go with the 3.2 LT 5 cylinder as the torque rating was better than the 2.0lt 10 speed. Haven't had it long but loving the build and drive quality of the vehicle. Purchase included nudge bar, roof racks and tow bar. Great sound system and all the tech that you need. The only downside is a lack of storage space.… Read more

Whilst the total volume of storage in the back is huge with the 3rd row seats folded down it would be handy to have a few small compartments to store recovery equipment in etc. Just love the vehicle though!

Great car no faults no rattles. Car is perfect it replaced my 2014 prado the Everest is very refined – Great car no issues. Heaps better than my 2014 prado a heap more refined. Car has no rattles or issues. Great to drive and tows a 2.7 tonne caravan easily. The high beam is not the best. My kids love the car is very comfortable and great off-road. Totally recommend this car done 15000km so far.  Show details

Ford Everest: 'thump' noise on 5-6 gearshift – I have been encountering a ‘thump’ noise when the automatic transmission shifts from fifth to sixth gear (the 5-6 shift) on my MY18 Everest Trend. This occurs at speeds of 75-80 km/h. I asked my Ford dealer to investigate at the recent 3k service but they said they could not find a problem. The ‘thump’ noise seems to always happen between… Read more

75 and 80km/hr in auto mode.

I have since found an article that mentions Ford Australia has an updated transmission calibration

(software upgrade) which fixes this problem.

I have recently had a Ford dealer in Nth QLD look at the issue and they applied all outstanding software updates and checked over the transmission and said that they could not find an issue however the problem still remains.

I will take the Everest back to our Ford dealer's service department to once again try to resolve the issue when we return from holidays. I am concerned that Ford dealers have not been able to rectify this issue after 2 attempts and am fast losing confidence that this can be resolved.

Update: My local Ford dealer has replaced the transmission - the car is now running smoothly.

Great Car but with Everest Ambiente penny pinching to have only one remote access flip key – A great car but just a heads up on anyone buying an Everest Ambiente, be aware it only comes with ONE remote access key (Flip key) with the second key it is a normal key so if you want to lift the tail gate to put something in the back with the second key when it is raining you have to put your key in the Drivers door to open any other door. I… Read more

found out after I signed and paid for it. As I said it is a great car but for a $50,000 plus car (4x4 model) in this day & age it is penny pinching to have to open doors with a conventional key. If I had known before I bought I would have negotiated a proper second key in the deal. We find the car comfortable to drive and it tows our caravan very well. Lots of room inside and though it is the base model there is plenty of technology re voice control for audio and climate control. It has security alarm (motion detector) if someone breaks in. As ours is new I wont post the fuel consumption because it only has 3,000 km on the clock but the way it is going I expect good fuel consumption when it is run in. As diesel is a lubricant they take a little longer than petrol to run in but if you can afford a diesel then that is the way to go because better economy in the long run.