Fortune Solar

Fortune Solar

 Verified
Fortune Solar
4.7

258 reviews

PositivevsNegative
93% · 23915 · 6%
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Customer Service
4.7
Timeliness
4.6
Job Satisfaction
4.6
Rates and Fees
4.6
Installation
4.6

Reviews

258 reviews
Amin C.
Amin C.Greater Melbourne (Inner), VIC
 

The best of the best in Solar

Very professional work and very highly recommended.if you’re going for solar system go with them .
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Phoebe K.
Phoebe K.
  Fair Incentive

Jason is a careful and very good to help me

Jason is very careful and very good to help me.
Jeny S.
Jeny S.
 

My experience

The staffs were very helpful in setting up through out the process. Especially Bree from service, Kelly from sales and the amazing installers. One thing I wasn’t that happy was when we call them most of the time it goes to the voice message straight otherwise overall is very good
Scott
Scott
 

Solis inverter problems

Jason was extremely interested and helpful in solving my issue.
Had a problem with installer and Solis and Jason was very diligent and persistent in solving and finalising my problem.
Timeliness
Job Satisfaction
Kazi Tanzeeb S.
Kazi Tanzeeb S.Perth, WA
 

One of the best in the market

Quick, smooth and easy service. Wilson and Vanessa were very thorough and professional in guiding me throughout the process. Thank you both, and the technicians for the amazing experience. Show reply
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james l.
james l.2 posts
 

Great service from support staff

Jason called back several times to assist
Very helpful, very good support
Fixed the problem I had, now working Show reply
Rates and Fees
Installation
Tonny C.
Tonny C.Sydney, NSW
 

Another happy customer

Frank was extremely helpful and patient. Very clear and good communication, made it very easy to step through the process, resolving the issue promptly. Show reply
John K
John K
 

Reliable affordable Solar Installs

Reliable
Friendly
Competitive
An install had this sydney company deliver and install panels in just 3 hours. Show reply
Pramila Deo
Pramila Deo2 posts
 

Nice Service

Bree from service team went out of her way to help me with Shine Phone.
Very excellent and professional service Show reply
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Mez
Mez9 posts
 

Be careful using this company

When finished (NOT COMPLETELY) left my home without notice and was not shown operation of system.The system was not configured and not shown operation of inverter.Have called them many times to get assistance and come back to show me operation but get no reply or they will say if they come back they will charge me to configure system.This should have been part of installation.Not happy.Never pay upfront as I did and now they want extra cash to configure system.Be careful with this company.
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Mez
Mez  
More

Rating out of 10 would be 3

Arti
Arti2 posts
 

Karra. Elton – Installation: FS16621

I was able negotiate exactly what I wanted at a very competitive price. A big positive.
The installation team arrived on time. Very impressed with the professionalism and quality of their work. Show reply
BRIDGETT E.
BRIDGETT E.Sydney, NSW
 

Grace is a gem !

Grace was superb ! She was very patient over the phone and made sure the conversation didn't end unless my issue was resolved. She is an asset to the business! Great customer service ! She is worth rewarding! Show reply
James C
James CMurray Mallee, SA
 

Service

Jason has been very helpful and accommodating when our inverter failed Jason keep in touch with myself during the replacement of the inverter 10 out 10 for service to us thank you Show reply
Clive
Clive2 posts
 

Great experience and customer service

Grace has been very helpful and good to deal with. I would highly recommend fortune solar Show reply
Revathy C.
Revathy C.Mid West, WA
 
Fortune Solar
Fortune Solar   DM   
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Questions & Answers

Mez
Mez

When solar installation is installed why does the installer not tell the owner that it is completed and give instructions of the operation of the system and also show how to configure inverter.I was told to configure inverter it was extra and additional charge would be made.If this is so then how do you know if system is operating correctly.This is false advertising by Fortune Solar as their qoutes do not mention configuration is extra.Would be careful what you are quoted for and what is not included.

Details

CategorySolar Panel Installers
Clean Energy Council MemberYes
Clean Energy Council Recognition Member
Solar Connection TypeGrid-Connected and Hybrid
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