Forty Winks NSW, Wagga Wagga

Terrible staff. I have been trying to communicate with them for months to get my mattress returned to me, they have refused to communicate and pass along messages to the couriers. I called them yesterday afternoon, after waiting at home since 9am for the delivery, to ask them to get the courier to call me so I could arrange for the mattress to be sorted out, they refused to pass the message to the courier or have them call me so I missed the delivery again. I told them I would be home all day, 9-5pm. The courier didn’t call until 5:45 saying they were on their way and by that time I had already left home. Have just tried to sort it out and they hung up on me mid sentence. Cannot believe the horrendous level of customer service of this store.

Tayla from Wagga – A huge thank you to Tayla from the Wagga Store extremely helpful and professional highly recommend this store for great service.

Lemon of a bed – We bought what turned out to be a lemon of a bed from the Wagga store. It was our second from Forty Winks Wagga (second lemon), so I kind of deserved what I got - I didn't learn the first time! I can only suggest that you don't get sucked in too. Very cheap beds sold for top prices; the beds feel ok for around 12 months then fail. Close to my house Sales staff are pushy, unhelpful when problems present and the beds (we bough) were terrible.