Fragile Removals & Storage

Would not hesitate to recommend Fragile Removals. We relocated from Victoria to Western Australia and needed to store our items for 5 months until we moved into our new home. Right from the initial contact we found them to be very helpful and… Read more ·  1

professional, and our interactions with the various departments and the movers at loading and unloading was friendly and helpful.

We have moved several times in the past and were surprised by the way our items were protected and loaded into the container.

We had no damage and everything arrived as it left. Movers were all friendly and great to work with, and went the extra mile to navigate an entry that was quite challenging with some of our larger items.

No hassle, no damage and a price we think was reasonable given the distance.

We would (and have) highly recommend them to anyone.

We had an excellent experience with Fragile Movers in Perth. The team was professional, punctual, and handled all of my belongings with great care. They worked efficiently, communicated clearly throughout the move, and made the entire process stress-free. Everything arrived safely and in perfect condition. I really appreciated their friendly… Read more ·  1

attitude and attention to detail. I would highly recommend Fragile Movers to anyone looking for a reliable and trustworthy moving company in Perth. Thank you for the outstanding service! Oshan

Used fragile removal 2 times from perth to Melbourne and vice versa Dustin was very thorough and everything was packed so well and they record every item and have excellent customer service (Peter for bookings) couldn’t be happier . Will use them in the future.4x2 home they were on time in perth but not in Melbourne because Melbourne traffic. Show reply

The team who came to pack up our apartment were great! Communications from Fragile Removals before and after the move were top notch. We found the team who packed our belongings were professional and meticulous with their padding and packing. Our full container was unpacked 1,700 km away and everything arrived in one piece. What more do you want! Show reply

My interstate belongings arrived ok but a very old industry scam played out. Fragile claimed I had a larger load than was quoted for and would take all except for one cubic metre if I didn’t pay more. This is a last minute no choice scenario so I Paid. Having taken photos and googled the size of the van interior it was obvious I had less cubic… Read more

metres than the original volume quoted. My original quote was 6cubic mts. At pickup the manager said they reckon it was 8 cubic mts. and we negotiated for 7 cubic mts. The interior of the van has equally divided interior framing so a quick visual judgement can be accurate. My estimate of volume is closer to 5 cubic mts. That’s my story.

would not recommend Fragile Removals to anyone. Our move from Broadbeach, Queensland to Mandurah, WA was extremely disappointing from start to finish. The very first item off the truck—our dining table—arrived broken, with a leg completely snapped off. Unfortunately, this set the tone for the rest of the delivery. The truck didn’t have a lifting… Read more

gate, which made unloading far more difficult than it should have been. If my husband hadn’t stepped in and effectively worked as a removalist himself, the job would have taken until midnight. About 30 minutes after unloading began, I received a call from Accounts advising there was an additional “access fee,” despite us clearly informing them beforehand that we were in an apartment with lift access. I spent over an hour on the phone trying to resolve this with no success. During that time, the delivery driver sat in the truck and did not assist, while my husband continued unloading the truck by himself. In the end, I was told that if I didn’t pay immediately, they would stop delivery and leave. Having already paid over $9,000 for the move and with building management waiting to reopen the lifts, I had no choice but to pay the extra fee. To make matters worse, my husband ended up doing most of the heavy lifting, as items were being left on the ground rather than brought up to the apartment. We had multiple items damaged—punctured and crushed boxes, broken fragile goods despite careful packing, and chipped picture frames. I was assured all damage had been logged and that someone would contact me regarding a claim, but no one ever did. When I followed up, I was told they had no record of it and would “look into it.” We have security footage and photos clearly showing the situation, including my husband doing the work and the damaged items. We were also charged for a TV box with the understanding that half the cost would be refunded upon delivery when they collected it. The box was taken, but no refund was ever provided. Overall, this was a highly stressful and frustrating experience. The only items I’d trust this company with are ones that can’t be broken.

Zero star,broke my stuff & refused to give me a single dollar,Be aware when you sign the delivery documents,in this they write you received all the stuff in good condition without any damage but when you open or use items some are not working like TV,if you ask they say you signed it so it’s not our fault,it happened in your care & do not give any… Read more

claim or anything but how can someone knows that TV is not working until you haven’t use it,I had terrible experience with them,rubbish company.

Excellent dealth with their management team. Open communication and items were picked and sent with no fuss the guys that came were friendly. Worked very quickly. Show reply

⭐⭐⭐⭐⭐ I honestly couldn’t be happier with the job the boys did! From start to finish, they were so professional, careful and respectful with absolutely everything. I was especially worried about my glass furniture, but they handled everything with so much care and made sure nothing was damaged or scratched. You could genuinely tell they knew what… Read more ·  1

they were doing.

They helped me with absolutely everything and made what could’ve been such a stressful day feel so much easier. The boys were lovely, friendly, hardworking and really went above and beyond to make sure everything was done properly.

Pete was also absolutely amazing! He was so understanding, helpful and easy to deal with throughout the whole process. He made sure everything was organised and that I was happy with the service, which I really appreciated.

I’m genuinely so happy with how everything went and couldn’t recommend these guys enough. They made the whole move so much smoother than I expected, and I’m so happy with the job they did. If you’re looking for movers who actually care about your belongings and provide amazing service, definitely go with these guys! 10/10 from me! ❤️

Excellent service, not a single damaged item with my move. Professional and efficient, very easy to work with. Great value for money. Would recommend to anyone planning their interstate move!

They were exceptional. I had two large trees in big pots and in addition to all the standard furniture and boxes etc they managed to move the trees! Absolutely brilliant and I’m going to use them for all my moving from now on. Show reply

Thank you Jherome and all the team for my transport needs from Perth to Queensland. I was kept, informed and updated all the way through - the communication to keep me updated was excellent. I would not hesitate to recommend you and your team. Thank you again Show reply

The 2 young men who did my move were fantastic, 2 young Argentine men *I wish I could remember their names, they worked hard and fast, non stop, just kept going and helped over and above, nothing was an issue, lovely guys, helpful, funny, just great people and fabulous workers. Was worth the money

I used fragile removals South Perth franchise to move my daughter and her partners furniture and large fish tank from our house to their new house. The service was excellent from the initial booking though preparation, the removal day, and follow up. The removal team was friendly, personable and did a wonderful job. I will definitely be using them again when we move out.

Strongly recommend this company. The guys were friendly, extremely helpful and professional They were systematic, having every box labelled and contents itemised. . During yesterday's unload the lead worker was teaching his young off-sider and his manner towards him was encouraging and patient.

Our move was a a two story house and was about 15 minutes away from our new location. They were there early and finished early. Great communication in the lead up to the move. Great service, very accurate and affordable pricing. Super efficient and organised. Would definitely recommend!

Have used Fragile for multiple moves over the years, both interstate and local. Have always been the most reasonably priced and the removalists are always good blokes. Booking process is easy and communication prior is excellent. Couldn't recommend more!

Fragile Removalists are Effective, Awesome, Helpful, Motivating and generally MAGIC!!! It was only a small local move but so Professional and with Energy!!! THANKS Guys...

The guys were great. Michael and Cezar. They were very careful with my items, were friendly to my family and pets. They worked hard to ensure the move was as quick and smooth as possible. We moved from a 3 bdr double story house.

Fragile were very good doing our move. Moving is a stressful process and Matt was confident and calm and strong and fast. He made good decisions when required. The truck he had could have been more modern! Show reply

We used Fragile to move our belongings from a 4 bedroom home to our new home. From start to finish our experience was positive. Both guys were polite, accommodating and worked hard to get it all finished in an 8 hour window. I'm never moving again.. but if I had to I'd definitely book them again. Show reply