Frank Health Insurance

Frank Health Insurance

4.2

592 reviews · Statistics

PositivevsNegative
79% · 47091 · 15%
Claim Resolution Time
  • <1 week (48)
  • 1-2 weeks (6)
  • 1-2 months (4)
  • 3+ months (2)
Claim ApprovedYes (54) · No (5)
Value for Money
4.0 (124)
Transparency
4.0 (103)
Customer Service
4.3 (120)
Helpful customer support
Simple to make a claim
Products represent great value for money

Reviews

592 reviews
Alan Chaplin
Alan Chaplin South East Queensland, QLD · 2 posts

Hate paying it but without it I'm dead

Value for Money
Transparency
Customer Service
N and C Simpson
N and C Simpson Greater Melbourne (Outer), VIC · 3 posts
 · Verified

frank review

Collected in partnership with Frank Health Insurance

Peter S
Peter S South East Queensland, QLD · 3 posts
 · Verified

Great interactions with staff

Value for Money
Transparency
Customer Service

Collected in partnership with Frank Health Insurance

Vickie Horsfield
Vickie Horsfield Sydney, NSW
 · Verified

Exceptional customer service

Collected in partnership with Frank Health Insurance

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Frederik
Frederik · 2 posts
 · Verified

Excellent service

Collected in partnership with Frank Health Insurance

Ruzena R.
Ruzena R. Wide Bay-Burnett, QLD
 · Verified

Great insurance company

Collected in partnership with Frank Health Insurance

Badugodage
Badugodage
 · Verified

Good service

Value for Money
Transparency
Customer Service

Collected in partnership with Frank Health Insurance

Dwi
Dwi Illawarra, NSW · 4 posts
 · Verified

awesome insurance

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Rebsbails
Rebsbails · 2 posts
 · Verified

Very easy to use

Value for Money
Transparency
Customer Service

Collected in partnership with Frank Health Insurance

Health Insurance

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Robyn Debnam
Robyn Debnam
 · Verified

Covers me when I need it.

Collected in partnership with Frank Health Insurance

Pierre
Pierre · 2 posts
 · Verified

It's a must.

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Astro
Astro · 3 posts
 · Verified

Frank

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Heather J.
Heather J. Victoria

No problems at all

Dana
Dana
 · Verified

Have had good experience

Value for Money
Transparency
Customer Service

Collected in partnership with Frank Health Insurance

Ed S.
Ed S. · 2 posts
 · Verified

Great was insurance goes

Collected in partnership with Frank Health Insurance

Questions & Answers

Aloha808
Aloha808 · 

I'm a tourist and I'm on a visitor (subclass 600) visa. Am I eligible to get coverage if I pay for this insurance?

Frank Health Insurance
Frank Health Insurance · 

HI, thanks for your comment. Unfortunately, we don't cover tourist visas. We only cover 485 and 482 working visas for OVHC. Thanks, Sam

Guest
Christine S.
Christine S. · 

hospital day surgery for dental

Guest
lutgard van puymbroeck
lutgard van puymbroeck · 

i have a foreigh insurance now, is it possible to quit the waiting period when i take an australian insurance

Guest

Get an answer from our members and Frank Health Insurance representatives

Details

About Frank Health Insurance

Frank is a not-for-profit online health fund that has been delivering affordable health cover since 2009. They have a customer service team based in Geelong.

Frank offers a range of products in the following:

  • Hospital covers
  • Extras covers
  • Hospital & Extras bundles
  • Freedom Flexi Bundles, which are hospital and extras bundles that give singles and couples one flexible limit claim on included extras annually.

Overseas Visitor Health Cover is also offered.

Points of praise:

  • Most reviewers found that Frank's customer service over the phone and online was very professional and helpful. Overall, they said Frank was easy to deal with.
  • Customers also praised how easy it was to make a claim.
  • According to reviews, Frank's health insurance products represent good value for money.
CategoryHealth Insurance
Visit official website

Contact info for Frank Health Insurance

Mon8:30 am - 5:00 pm
Tue8:30 am - 5:00 pm
Wed8:30 am - 5:00 pm
Thu8:30 am - 5:00 pm
Fri8:30 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 98004417092
  • AHIFC: GMH02

Extra Information

AIA Health Insurance
Phoenix Health Fund
Queensland Country Health Fund
RT Health
CUA Health

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Visit Frank Health Insurance Website.