1,036 reviews
The staff were wonderful to deal with, explaining flowers, when delivery would happen etc. The whole process was made very easy and the flowers that were delivered were beautiful, well presented and soooo fresh. THANK YOU. Show reply
Emma was lovely on the phone, helped me choose the right bouquet and it was delivered when she said it would be plus I got confirmation of delivery via text. a great service 10/10. Show reply
I have been using the services of your good company for several years, probably seven years, always beautiful bouquets, fresh, wonderful. But last time I didn't find the delivery as soon as possible, only the delivery during the day.... Show reply
Reviews with attachments
d9112880-876b-4633-b982-d769ce628e1f.JPG My family were very happy with the flowers . I would definitely use this company again. Show reply
They are just always spectacular show stopping arrangements. I wouldn't gwt flowers from anywhere else. Show reply
Flowers were perfect. I loved the quick delivery and beautiful quality! Show reply
As always order was delivered on time, right location and exceeded expectations.. Show reply
Latest follow-ups
I have used Fresh Flowers on quite a few occasions and am yet to be disappointed. As I don't live in Australia and this is where I "send" flowers they are great.. Show reply
Follow-up · I mainly send them for a birthday also when I feel like it. I send a verity of flowers from gerberas to roses. What ever the recipient likes. Delivery has always been on time.
Follow-up · The range of bouquets is wide without being overwhelming. Never been a problem with delivery and the recipient has always been delighted to receive them.
Beautiful, native flowers ordered quickly and easily, and delivered just as quickly. My go-to for flowers every, single time! . Show reply
Follow-up · The Natives were packaged exactly as shown in the online photographs, delivery tracking was fast. as Natives, they lasted a lot longer than other flower types, comfortably going 2+ weeks.
Not even worth 1 star, if I could give zero stars I would. Very disappointed as I have been using this company for almost 10 years on a regular basis. Literally looks like someone went to the local grocery store grabbed an expired bunch of flowers… Read more
then just threw them at my mum’s door step. Will definitely be looking at another more legit florist. For over $110 I’m just disgusted at this point.
Follow-up · The delivery was on time. Customer service was surprisingly great and easy to deal with. I’ve added 2 stars because of that interaction. Flowers were basically dead so didn’t even last more than a couple of days considering they were the long lasting ones.
Positive reviews
I am pleased that my flowers sent Interstate for a funeral arrived at the allotted time for the service thanks to the communication I received beforehand from Fresh Flowers checking the specific delivery instructions timing I had requested. . Show reply
Great communication, was able to change the requested flowers due to unavailability of the original request. Made a sound recommendation for the replacement. Delivery interstate on time and my sister was very happy . Show reply
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Very easy to order, great customer service and beautiful flowers. I took two points off however because they forgot to include the chocolates I added in my order. They did however refund them to me when I called to advise. We definitely use this company again.. Show reply
Negative reviews
Rubbish, I would not recommend this service, you can’t even track your delivery, and they won’t respond when you send them a message. Just rubbish. Buy on LVLY for a flower delivery, they let you track your order.
Hi Gavin, Thank you so much for taking the time to… Read more
The flowers are beautiful and I am very happy with them. They were bigger than I was expecting and of good quality. The delivery time leaves a lot to be desired though. I waited all day for them to arrive but they didnt come until about 17:30. The website does say delivery before 18:00 which did happen, but as my order was placed the day before, I… Read more
was hoping the delivery would happen earlier as I stated I was going out at 16:45. I would suggest people order the flowers to arrive the day before they are required, so you have them and enjoy them on your special day, not waiting all day wondering when they will arrive. For this reason, I would think twice before ordering from Fresh Flowers again..
Hi Jean, Thanks for reaching out! I am so sorry to… Read more (+1 reply)
We order Birthday flowers for our mother on Mon to be delivered on Friday. They were not delivered on the day and they didn't arrive until the following afternoon. We are not happy with the service at all! What is the point of ordering in advance to ensure flowers will be delivered on the celebratory day if they arrive the day after... don't advertise delivery to Umina if you can't deliver!
Hi Danielle, Thank you so much for taking the time… Read more (+2 replies)
Recent reviews
hello, my sister-in-law loved her flowers!!!, however i did order the purple orchids and she received the white ones... doesn't matter she loved them anyway, thank you for delivering on the day xx Show reply
The flowers were fine. The delivery was substandard. I even paid extra for "guaranteed" delivery including my mothers phone number. Mum was home at the time; there was no knock at the door, they did not bother to ring the door bell, nor did they bother to text or call the number provided. Poor delivery service.. Show reply
Easy to order and a good variety to choose from.. Show reply
Site is very easy to use. Very professional to deal with. And pricing is on point . Show reply
The person who took my order. Very professional, helpful and friendly. Thank you.. Show reply
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Everything went right but I would have appreciated receiving a photo of the bouquet with the delivery confirmation. Show reply
Service was amazing Whoever took my order was a great help and delivery was c prompt. Thank you. Show reply
Flowers were fresh and delivered on time. Can't ask for much more than that.. Show reply
the flowers and vase were exactly as shown and delivery was on time. Great service . Show reply
Thank, flowers arrived same day... picture of the flowers from the receiver looked lovely. Thank you . . Show reply
The flowers vase and treat were greatly appreciated by the recipient. I would not hesitate to recommend Fresh Flowers very prompt and professional.. Show reply
Happy dealing with Fresh Flowers always beautifully arranged flowers and good with delivery.. Show reply
Excellent service as usual. Delivered on time and high quality product.. Show reply
Hi Tina, Thanks so much for taking the time to pass… Read more