Fruit Only
Verified259 reviews
I get that fruit are more expensive, but stop selling rotten fruit. This was a gift for my grandmother's 90th birthday and I paid well over 200$ for the entire package. Imagine my embarrassment when my grandmother told me she couldn't eat the fruit because it was moldy and unfresh. She threw out the entire basket. Shame on you, Fruit only! I will never buy from you again, and will warn others. I can see your recent reviews echo my experience. Show details
What a waste of money. Buy elsewhere, the fruit appears old and there was absolutely nothing deluxe in the fruit only deluxe hamper, unless you classify a rock hard peach. Will not buy from again and would never recommend. Threw most away and shopped local fresh produce and made my own gift hamper. Such a shame I cant rate a negative 5. How companies like this exist is beyond me. $189.90 down the drain. Show details
Hi Melissa, I'm so sorry we've caused disappointment.… Read more (+2 replies)
Luckily I had this sent to myself before giving it to my family for Christmas. Is this over $100 worth of what is supposed to be premium cherries packed to the brim as claimed? The cherries are old bruised and not sweet. The box its self is about 10cm deep with only about an inch of cherries, it makes me laugh how ridiculous it looks. How embarrassing if I had sent this to a loved one.
Hi Joni, Thanks so much for providing your feedback,… Read more
Reviews with attachments
The real thing is exactly like the pic on web! Show details · 1
90% fruit rotten – Hi. I got a fruit box from my daughter on my birthday Apr 13 while I was in Sydney. It was opened immediately on arrival. The fruits were in an appalling state -- apples and pears with holes, kiwi with soft broken patches, passion fruit with rotten dents, bananas with black dots, grapes in cluster of 5 or 6 with soft tip, oranges with old patches.… Read more
In short, fruits like this will be discarded, can't even be found on shelves. To make things worse, all the bad parts were faced down to hide the rotten part of the fruit. Only one layer of fruit, not as many and full as what's advertised. At first I was hesitant to report to my daughter, I don't want to make her unhappy. But I feel I have the obligation to alert other customers on such unscrupulous act. My daughter then lodged a complaint, together with pictures; a second box was sent next day. The second box was at least reasonable, all low price common fruits but all edible except a soft Kiwi. The incident spoiled my birthday fun. Attached please see some of the bad fruits, others like grapes and bananas were thrown away on spot.
Thank you so much for taking the time to pass on this… Read more
Shortage of fruit – Poor amount of fruit supplied for the price we paid .
We do sincerely apologies for the disappointment… Read more
Amazing service and produce – Such fresh produce presented beautifully. Easy to order. Fast turnaround. Show details · 1
Positive reviews
20 out of 5 – Imagine yourself this business. 10am Friday morning. "Hi, I'd like to order a delivery for tomorrow, but you don't deliver to this area. - Maybe you know someone in the area we deliver to? - I do, but all I know is his name! - It's ok, I'll take the order, you get in contact with this person and call us back. - Ok." Confirmation arrived in my… Read more · 1
inbox next second. Checked the card message, made few adjustments. 11 am. "Hi, my order number is... and I need to update the address, please. - Sure. Done. Anything else? - Yes. When do you think my order will be delivered? - In that area we normally do it in the afternoon. - Uh-oh. It will be too late then. Can I ask you to deliver it today? (Mind you, it's 11am!) - Yes, not a problem, and you can track your delivery too." 2 pm. Delivery status: Your parcel is on it's way and will be delivered today before 6 pm. 4 pm. Delivery status: Your parcel has been delivered. And it has been! Beautiful condition. The exact card that I asked for. The text corrections were applied. Fantastic! Top Job! No hassle, everything is possible, no dramas and working AS A TEAM and INDIVIDUALLY perfectly! 20 out of 5! Thanks a lot, all of you! Liudmila.
Perfect surprise- top quality!! – Received a Fruit Only gift box of premium black cherries and box of chocolates. Delivery was to Brisbane suburbs and delivery driver very pleasant and professional- despite a hiccup with address You’re wished continued success and Merry Christmas Show details · 1
Amazing customer service – I ordered a large sweet picnic box with add-ons for same day delivery, and needed to make a change to my order. The gift was intended for a medical team who saved my baby girl's life, so it was very important for me to feel as though it was the perfect gift (or rather the perfect token of appreciation, because how can you ever truly thank someone… Read more · 3
for that)
I was put through to Carmen, and although I thought I may have missed the boat given a few hours had passed since I'd put my order in, she immediately set about making the change I was requesting. She also took the time to send me a photo of my order in production (it looked beautiful and generous), so that I could see what was going to be delivered and kept me updated.
She was such a delight to speak to, and so patient and caring. After such a stressful and emotionally exhausting experience in hospital, the kindness and genuine care she showed meant so much. Thank you Carmen, it absolutely made my first ordering experience from Fruit Only a positive one.
Negative reviews
Disappointed – The one star is for prompt delivery. When the fruit box arrived, we had to throw all the strawberries away as they had mold on them. Fruits were not fresh at all, apples and peaches had cuts or holes in them- I could’ve gotten better ones at coles/woolworths. I wished more effort was put into it as it was a gift from relatives abroad who aren’t… Read more
able to guarantee the quality of the product as they’re not hand picked but trusted the company to deliver the best quality it could (I feel $99 for a fruit box should have been of a certain standard or at least reasonable quality).
Hi Jay, Thanks for taking the time to pass on this… Read more
Fruit only – The photo shows a box and it was a shallow tray, I paid $99 and $22+ postage for a dozen bits of fruit; apples, oranges, pears and a few grapes. I was dissapointed. 2 stars; one for arriving promptly and one for looking nice with a ribbon. Show details
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Very Disappointing! – Recieved a Fruit Only Hamper for my birthday. Sadly, some of the fruit was mouldy and old, not of the 'highest' quality as the website states. I contacted Fruit Only to explain, they said they only deal with the sender... I felt uncomfortable telling the sender that their gift was of poor quality and disappointing. I would never send anyone fruit like this - what were Fruit Only thinking when they packaged this box??
Hi Paula, Thank you for getting in touch. I am so… Read more (+1 reply)
Recent reviews
Poor quality,over priced – I paid $139 for a box of poor quality cheap fruit’s worth less than $10. The box size is 31x26x10 cm half of it filled with paper.That price included a box of chocolate worth $25.I was disappointed, this is a rip off. Show details
Hi Aava, please accept our sincerest apologies for… Read more
Can't believe how fast the delivery was – I ordered and paid (a very reasonable cost) for same day delivery but did not expect for the order to immediately be processed and delivered to my friend all within 2 hours. One of my best online shopping experiences to date, thank you very much! Show details · 1
Great concept – Great presentation and quality of fruit, good value and always delivers on time! Such a great website for this service which is very easy to use. Show details · 1
Perfect gift from a reliable company – Easy, hassle free purchase from a reliable and reputable company. Delivered on time, as promised. Great value for money and quality product. Show details · 1
Top class service – Receptionist, service and product were top class. My sick friend was very grateful and I was delighted to get such prompt service at late notice right on Xmas. Show reply
Beautiful fruit easy to order close to Christmas! – Thank you for having availability to deliver your beautiful fruit boxes so close to Christmas, enabling the less organised of us to get gifts delivered just prior Christmas. It was received with alot of excitment. Show reply
Beautifully Presented – Your service and products are excellent. Ordering is easy. When I had an issue the chat line was easy and quick. The products arrived on the specified date and were beautifully presented. The recipients were happy with the quality of the products as well. Thank you will definitely use again. Show details · 1
Wonderful gift at Christmas – Wonderful service and ease of ordering the hamper. Delivery on time and on the day required. Beautiful produce, lovely packaging and card with personal message. Prompt invoice via email. Show reply
Find out how Fruit Only compares to other Food Delivery Services
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Good, prompt service – I ordered the fruit from Qld online, in the last week before Christmas on Monday evening, and it arrived Thursday. My stepfather in hospital was able to enjoy cherries brought by his son before his son left to go back home overseas. Now my mother and sister can enjoy them, and also take more in to my stepfather. Could not have been better timing. Show details · 1
Gorgeous hamper with cherries for Christmas! – Recipient loved this, especially the cherries which are in season. Excellent communication the whole way so I knew when it was delivered and that some items were substituted. Show reply
Great product, great service – First time using Fruit Only - phone operator went above and beyond in confirming gift could be delivered to a Covid Ward same day. Dad spending his 79th birthday in the Covid Ward was thrilled with the basket, and pronounced the fruit and chocolate 'exceptional'. Many thanks for brightening his day. Show details · 1
Great thanks for Adelaide city area – Arrived as promised and fruit was great everyone enjoyed Could always be cheaper I think but convenience wise was perfect and more practical preset to send them flowers. Show details · 2
A hiccup but customer service were very helpful – Great ordering and tracking process, delivery cost was a little high, and unfortunately fruit was delivered to incorrect address, but Customer Service staff were very helpful in rectifying issue for me. Would order again. :) Show details · 1
Very good service – The recipients said the hamper was excellent and delivery was speedy and efficient. My only issue is that I thought the delivery cost from Burleigh to Surfers was excessive. Show details · 1
Fabulous gift for something alternate – This hamper was given to a friend who just had a baby, instead of being unindated with flowers we thought a fruit hamper was the perfect gift and it proved to be right. They absolutely loved it and snacked on the fruit during their stay in hospital. Show details · 1
Quick service and a lot of choice – A lot of choice, reasonable price and the web site was easy to order as well as delivery was quicker than my expectation. I was so satisfied. Show details · 1
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Thank you so much for taking the time to pass on this… Read more