3 questions from our users
Ihave an error code of EE:16 on this unit. what does it mean ?
Hi Guy Thanks for your question The error code you have provided could mean the unit has a pressure switch/sensor error. Please turn your unit off for 20 minutes and turn it back on. If the reset doesn't fix the issue we would suggest for a technician to attend. Please call Fujitsu Assist Tel: 1300 364 484 and they will do their best to assist you.
HI Guy we hope to hear from you soon so we can assist you as soon as possible.
Hi i have Fujitsu 20 kw Ducted air-condition with back lift controller, my question is can install smart thermostat or any other options to make my air condition to control wirelessly using app or alexa?
hi as i am not a tech i can,t answer that sorry
Hi Shree, Thank you for taking the time to place your question on Product Review. In regards to your question please be advised at this stage, Fujitsu do not have a WiFi capable controller. However, third party controllers such as AirTouch and MyAir can replace the original controller with the capabilities requested. Recommend you contact those suppliers to confirm pricing and compatibility. Should you have any further queries please don't hesitate to contact us and we will do our best to assist you.
Hi thanks for the reply just one quick question I heard about the nest thermostat, can I replace the existing controller with the nest controller to get the wifi control, is the nest compatible with Fujitsu
Hi, I am just about to buy a Fujitsu ARTC72LATU, any one has an issue with this model?
Hi Luc, I am also looking at purchasing a large ducted system and the ARTC72 is recommended by my local (West Aust) Fujitsu supplier/installer for my large house requirements.
However, I have also received quotes for the system from other manufacturers and they DO NOT recommend these larger systems (generally above 18kW) due to the noise level of the compressor (outdoor unit). Comments are that these larger units are commercial quality and not suited to residential locations.
I have a small block (635 m2) with close neighbours and suppliers of other brands like Daikin have stated they will not install a unit larger than 18kW for my location due to previous experience with neighbour noise problems for units larger than 18kW.
The Fujitsu supplier claims the ARTC72 is much quieter and that the large Daikin units (>18kW) have noise problems. However, they will not provide a guarantee that their unit will not cause neighbour noise problems.
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