Review your last buy on ProductReview.com.au
169 reviews
5 Chantal  · Excellent people to deal with. Gave us good information. Quick to get back to you
5 Luke  · Great service as always. Highly recommended. Suspension upgrade and wheel alignment.
5 Dylan S.  · The whole experience from the initial purchase to the click and fit installation was great. Would highly recommend using Fulcrum for any suspension needs
5 Kyle Stewart  · Haven’t fitted yet but just the customer service is unreal and postage blew me away
5 Jimmy  · Slipped me in last minute and did an exceptional job and offered great advice.
5 Laine Thomson  · Great product and customer service easy install instructions highly recommend
Luke S.
Luke S.WA2 posts
  Verified

Decent looking product. Would be good to have a dobinson blue spring option other than king springs don't trust the supplied nuts on the top strut mounts though as were the incorrect threat and destroyed one top strut stud and had to get it replaced by a suspension shop and had to get both top strut mounts replaced as the nuts were incorrect on… Read more ·  1

other side and no-one has that specific thread nut in stock even Fulcrums authorised installers were no help

Andrew
AndrewQLD
  Verified

The team at Fulcrum, both online and at Springwood/Slacks Creek, are outstanding. They don’t try to upsell—after an experienced consultation, they adjust orders as needed to ensure you get the best result for your purchase. They’re also genuinely friendly and easy to deal with. I 100% recommend Fulcrum Suspensions—no matter your level of experience, they’ll look after you. Show details

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James R.
James R.VIC
  Verified

Very happy with the online selection and install process for the Fulcrum formula 4x4 lift kit on my 2014 Ford Ranger. They helped me pick the right suspension and the install at Donellans Preston was was quick and they look to have done a great job. I look forward to using it offroad soon.

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Taylor perry
Taylor perry
  Verified

The staff at fulcrum are all very dedicated and hard working making sure the work is always up to your standards.  Show details

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Gunsynhire
GunsynhireQLD
  Verified

Great knowledge and service and professional installation of air bags will be back in the future Show details

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Jobe B.
Jobe B.
  Verified

Had 2 inch Bilstein lift installed on Dmax, was completed timely and neatly, comfortable ride and good handling.

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Travis
TravisVictoria
  Verified

Photos make it hard to tell, however some stick on weights are loose

Fulcrum Suspensions
Fulcrum Suspensions    

Hi Travis, Sorry to hear about that - We're… Read more

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enako.82
enako.82QLD
  Verified

Extremely happy with fulcrum capalaba. I had front and rear suspension installed, and also had them install a dif drop that I supplied. Their customer service is fantastic, communication on point, and i was blown away by the 2 live videos they sent me, regarding the full suspension check i requested, and also a diagnosis of a noise which i asked… Read more

them to rectify. These guys really went above and beyond and I could not be happier. I would 100% recommend them to anyone, and I will definitely be using them as my suspension experts from now on. My ute drives amazing, i could not be happier, thank you legends.

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Scott
ScottQLD
  Verified

Very very happy with my new suspension. Triton drives alot better now. Ive i absolutley was forced to pick out something i didnt like, i guess i would say its maybe a little firm. But honestly i actually like the firmer ride, no more body roll with the weight in the back. Would 100% buy again. Show details

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Graham
Graham
  Verified

The work was done promptly and the end result is excellent. Show details

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Kain P.
Kain P.
  Verified

Fulcrum were quick and easy to deal with, formula remote res shocks for my Gu patrol arrived fast and immaculately boxed and presented, every detail was perfect and bolted straight in, only disappointment was the remote res brackets did not come with clamps but impressed nonetheless.

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madgalah78
madgalah78TAS4 posts
  Verified

Very happy with the kit for my D23. When she reversed out of the workshop, I was pleasantly surprised. Yeah it will settle but d#mn it's sitting pretty. My only issue is, the kit had hhd for the front end. It's a bit stiff unfortunately. It has softened some. I'm hoping once it settles it will soften more. My bullbar and winch combined are less… Read more

then 100kg so I could have got away with just the HD front end. Communication between purchase and install from Fulcrum was great. Then Christmas hit so I completely understand I won't hear anything until the new year. The fitters they use in the Hobart area were pretty good to deal with as well. Shame we don't have a Fulcrum in Hobart.

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Rich
Rich
  Verified

Easy process, great deal and excellent service from Matt in Hornsby. Show details

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Nick
NickQLD3 posts
  Verified

Great work, good quality and a good price. The team provided me with excellent communication during the buld. Additionally, they provided great advice and hooked me up with the right kit for my BT-50. Show details

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Theo Witteman
Theo WittemanTAS
  Verified

From start to finish a great experience. The team at Devonport where great to deal with both Jamie and Corey where exemplary. The car handling has improved and can’t wait to try out the towing next. Show details

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Simon K.
Simon K.
  Verified

Had a 2” lift on my Ford Everest. The guys at Fulcrum Capalaba did an awesome job. Suspension was set up for a bull bar that’s not yet installed. Exactly what I was after. Would definitely recommend. Show details

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John F.
John F.QLD
  Verified

Michael and his team were friendly and informative. Certainly helped me with making the right decision for my needs. Michael was happy to take the time to explain the process and requirements for a GVM upgrade. I highly recommend them. Show details

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Dylan Geber
Dylan GeberWA2 posts
  Verified

I have a 2022 Ford Ranger Wildtrak fitted with the Fulcrum F4R suspension lift kit, installed in January this 2025. Since then, the vehicle has seen plenty of off-road use and long towing trips, and the suspension has performed exceptionally well. The adjustability works exactly as intended, and overall the vehicle genuinely feels better and more… Read more

confidence-inspiring to drive.

I did experience a fault recently that resulted in the vehicle being off the road for a period of time while repairs were completed. Once the vehicle was taken to Nuford Wangara, I contacted Fulcrum to register the issue.

From that point on, the support I received was outstanding. Graham personally contacted me, expressed genuine concern, and immediately took ownership of the situation. He and his team organised everything without hesitation and even offered a hire vehicle given my work circumstances. That level of care and professionalism is rare.

I’d also like to give a shout-out to the team at Nuford Wangara for their support and collaboration throughout the process. Cameron, the service advisor, worked closely with Graham to ensure the best possible outcome and provided clear communication and genuine support the entire way.

Having previously worked in the automotive industry, I understand that mechanical components can fail, it’s how a company responds that really matters. Between Graham and the team at Fulcrum, and Cameron and the team at Nuford Wangara, the customer service I received was beyond exceptional.

I now have the vehicle back and, if anything, it drives even better than before. I wouldn’t hesitate to use Fulcrum again and would confidently recommend Graham and his team, along with Nuford Wangara, to anyone considering suspension work.

Positive reviews

Xavi G
Xavi GQLD
  Verified

Very good quality product. Amazing service. Would recommend to anyone. Both Michael and Dwayne are by far the most professional people I have ever dealt with in regards to my pride and joy. Show details

Joel M
Joel MNSW2 posts
  Verified

Great online ordering system followed up by direct contact confirming your usage and advising if any changes needed to suit your use. A small freight issue meant fitting date was inaccurate but this was easily resolved with a phone call (wouldve been an issue for someone on a tight time schedule, maybe an extra check in the back end is needed to… Read more

confirm freight has shipped to installer, also confirm fitment date suits fitting workshop as the original would not have worked for the fellas fitting mine). Fitment was swift once everything was in the workshop (this may vary) and so far I'm super happy with fitment and quality of the product, perfect for what I'm after for my gen4 pajero. Plenty of follow up communication after ordering and post install, so very happy with that

Henry
Henry
  Verified

Absolutely fantastic service, Micheal went out of his way to explain a situation and put my car up on the hoist to explain it to me, my bad, I was wrong. Thank you very much Micheal, and your crew great work. I will be back. Work done at Capalaba QLD. Show details

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Negative reviews

Josh
Josh2 posts
  Verified

I've bought parabolic leaf springs though Fulcrum. One of the rubber dampers was split right off the bat and they were more than happy to replace it, no issues there. But the other side came off just while driving on a dirt road at some point and had to be replaced which they didn't cover. When I compared both replacement rubber dampers side by… Read more

side, one was soft (seemed weathered/old) and the other was very firm, felt new. Just be aware of inconsistencies.

Smithy
Smithy2 posts
  Verified

Service Centre was great, major issues with the online ordering though, the process clearly states that you would be contacted via a phone call after your order was placed, this did not occur and was contacted only via text, even when I requested someone to ring me, they did not. I advise any customer to bypass the online booking and go directly to your preferred shop instead. Show details

Matt McKean
Matt McKean
  Verified

I was shopping for standard height “Comfort” front coil springs however after fitment the front of the vehicle raised significantly. Now I have a ridiculous looking Ute

Recent reviews

Simon
SimonWA
  Verified

Fulcrum Suspension gets a full 5/5 from me. Great communication throughout the whole process, lightning-fast shipping, and seriously high-quality gear that delivers exactly as promised. Faultless experience from start to finish, couldn’t recommend them more. Show details

David
DavidNSW7 posts
  Verified

I found the process very easy I ordered online. They quoted online. I chose to go to the Arndell Park workshop. It was $1000 cheaper than what Toyota quoted me and their customer service was excellent.. I found them to be very transparent and I was very happy with the job that they did. They gave my car a full inspection as well on top of fixing… Read more

the lower control arms.. the Andale Park workshop is a bit out of the way but I think it’s well worth going there.

DALE
DALEQLD4 posts
  Verified

I recently had to get some work done from Fulcrum Suspensions which in part was to fix up some work that was done by a dealership after not fitting new rack boots and failure to secure the existing boots which also had a missing clamp after a new steering assembly had to be fitted. Fulcrum fitted new sway bay links and bushes and carried out a… Read more

full front and rear wheel alignment to my vehicle and I could not be more happy with the work they did.

The car drives as good as when I first drove it off the lot and I would highly recommend Fulcrum to anyone requiring specialist knowledge in vehicle suspensions.

Regards Dale

Col. W
Col. W
  Verified

The free inspection with video report was very thorough and easy to understand. The lads fixed all issues and now my car is driving like a dream. Totally recommend Fulcrum Capalaba awesome service Show details

Mick
MickQLD
  Verified

Guys at Fulcum Capalaba were spot on. Easy to deal with and did a thorough and informative inspection. Really liked the way they give you a video of what’s going on. Solved my problem of a knock in the rear end and also pointed out other issues I need to rectify. Thanks guys, got a bit of work to do now lol Show details

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