Future Broadband NBN 100/40

[Content Removed]/False – Constant dropouts and tampering with services this is another resale company that tricks its users avoid this is you must! Show details

Very solid reliable business grade HFC home broadband service, at an excellent price. 6MLO in Perth – Been with FBB a couple of years, after the ABB price rises. Jason and his team really know their stuff, and provide a boringly reliable service, based on TPG / AAPT business class network, with a static IP address. Check out the WP forums, there's not much content, since 'it just works'. A hidden gem - keep up the great work Jason and Team! Show details

Solid reliable broadband connection well priced for low data usage – Reliable connection. I am a low data user (250GB/month average) and prefer fast download AND upload speeds for a reasonable price. Future Broadband does provide this service. Any downtime (which does not happen often) is usually caused by BNB Co Show details

Very reliable and fantastic customer service – I've been with FBB for well over a year now and I cannot speak highly enough of them. The service has been rock solid for most of the time, and when I have had issues, issues have been resolved in minutes in most cases. Their level 1 support staff are very knowledgeable and I've only had to escalate to level 2 support once - although the problem… Read more

ended up being with NBN and not FBB in that case.

I value customer service and reliability equally, and FBB are my #1 choice NBN provider.

Excellent! – I've got multiple NBN connections - one for home and one for my business. I've been jumping between providers for years with the Aussie Broadband being the dominate choice. Overall, the speed was always consistent but there were regular outages. Never really cared too much for the home connection but when you're trying to deal with clients and… Read more

"need" an internet connection, having it randomly drop-out during the middle of the day wasn't ideal. This was a frequent occurrence. At first I thought it was my hardware, so I went out and replaced it all including modem and router. It made no difference.

A little bit of back and forth between Aussie Broadband and SuperLoop over the years but still it never seemed quite right. While switching to SuperLoop solved the drop-out issues, speed and latency issues occurred, especially during peak periods.

After switching to and from ABB and SL multiple times, it was time to try something else.

This is where Future Broadband comes in.

I'd heard of the name before but never really thought much of them. I even vaguely remembering visiting their website (maybe 12 months ago) but due to the very basic, plain and boring nature of it, I was put off. This time however, due to many raving reviews (especially on Whirlpool.net.au) and furthermore, on websites like Product Review, I decided to investigate further.

After reading one final review on AusDroid (from memory) and acquiring a referral code, I decided to give them a go. I figured worst case scenario it doesn't work out, it costs me $90~ for the month, and I simply transfer back to ABB or SL. Best case... I find the reliable, stable, fast and consistent provider that I've been trying to find for years! I didn't really have much to lose but everything to gain.

Initially, I transferred my business account first as that's the one I primarily use and was suffering from the constant drop outs. The transfer happened seamlessly and I absolutely loved being able to type in the static IP addresses and almost immediately the connection was live! No DHCP.. which meant no waiting for the connection to go live. Even better when you reboot the modem/router - because you're not sitting there wondering "Is this thing going to connect? Is there something wrong? Do I wait longer or just reboot again?"

A week (almost two) later and not a single drop-out. Better still, speeds and latency are highly consistent regardless of time of day or night - peak or off-peak. It just works! Consistent download speeds of 90+Mbps and a consistent upload of 37+Mbps (100/40mb FTTN connection).

So I decided to switch the home connection as well. Lodged the request on Monday night. Sent through a message the morning of Tuesday to request if it could be connected same day and without an issue, they scheduled it for "Tuesday Afternoon from 1PM". About 1:15pm on Tuesday, the connection went live.

Once again, typed in those static IPs and the connection was there immediately. Initial speed tests via WIFI on my phone indicate a consistent download speed of 48+Mbps and a consistent upload of 18+Mbps (50/20mb FTTN connection).

I know it's still early days but I can't fault Future Broadband at all so far. Quick and easy to sign up. Consistently fast and stable. Great customer support. I'm hoping this is my ISP for many years to come.

Rock solid performance – I am with Future Broadband for almost 6 months now. Pretty boring internet connection. Speed always stays the same, link does not go down, no support call. Hey, that's how our internet connection should be, like getting water from the tap, it always works. These guys do not advertise much, but definitely deserve a pat on their back for… Read more

providing such a reliable service.

They also have a referral program which you can use to avoid setup cost, which I received from someone in this forum and used it and have one with me to spare.

Fantastic – Recently churned from AussieBB due to price hike on a NBN 100 plan. It is a couple of $ cheaper than what I was paying before the hike. The portal and setup isn't as polished as AussieBB, but I'm a techy so don't mind. Had an NBN fault Christmas eve at 8pm and Future BB support passed on the fault to NBN Co almost immediately, with my service restored later that night. Top service!!! Would recommend to anyone. Show details

What a crowd! – Had organised a switch to Future Broadband (FB) for next month, but current ISP managed to completely stuff everything up (including the FB NBN order) but cancelling the account a month early. FB were able to initiate a new request and get me connected by the end of the day. The team is completely responsive and will actually assist customers, via… Read more

phone or chat. The plan is cheap. The tech specs are great. The data caps are basically "unlimited". Wish I'd found them earlier. There is a single con: WA daytime support only, no 24/7.

Good value NBN provider – Moved over from Aussie to Future to save some $$. Speeds seem good so far, and I don't have to pay extra for the faster upload. I think their plans work out to be really good value for the speeds you get. Does cost $55 to join but grab a referral code from a current member saves $35 and gets you 1000GB free. Then make more savings in the long run with cheaper plans and pre-pay discounts. Show details

Great value , saving heaps compared to old provider – Recently moved over to Future after my old RSP (Aussie) advised my plan would be going up $25 / month if I wished to stay on same speed and data level. Shopped about and found Future ticked all the boxes. have been wint them a week after a seamless transition and performance is great. No drop outs and full speed 24/7. Highly recommend Show details

Unbeatable – People are crazy to go with competitors like Telstra or Optus for the same price. Hell, even direct competitors like Aussie or Superloop to not compare to the amazing service FBB has. FBB is the only service that uses business-grade performance internet so for the 100/40 plan I get at FBB, I have been able to get speeds that EXCEEDED the maximum… Read more

100/40 (103, 39) in some cases, and consistently well above 95/35. Nothing comes close to the excellence of service and reliability of FBB. Best of all, you are supporting Aussies. DO NOT LOOK BACK!

Worth a few dollars more – I'm in my second year with this company and have had nothing but satisfaction. Reliable connection, fast speeds at all times of the day or night. Never had an issue. Show details

awesome service - no outages (mind you im on fttp) – cant fault these guys; i guess it comes down to the old addage of you get what you pay for, and in this case its a pretty superior service. would wholeheartedly recommend future to anyone wanting a reliable isp. thanks! Show details

Excellent Customer Service and Great Speeds so far – After a disappointing experience with another provider, Future Broadband (FBB) supported my efforts with the NBN to solve my connection establishment issues and patiently answered my questions on their services. They sent out my NCD promptly and provided updates throughout the process, via webchat and phone. Connection has been a dream so far,… Read more

averaging 97megs downstream and 35 upstream on a 100/40 product.

These guys have been superb so far - I would strongly recommend their NBN services to anyone.

Future Broadband are great! – I am quadriplegic (therefore permanently confined to a powered wheelchair) living on the Sunshine Coast in Qld. I rely on smart and assistive technologies to be able to do some things for myself. I am someone who will pay a bit more for a quality, reliable, client focused, client responsive service. I have been with Future Broadband for two weeks… Read more

and it has been a very good experience. I had been following Future Broadband on Whirlpool for six months. As soon as the NBN became available I signed up with Future Broadband because they are on-the-ball and responsive. I will always pay more for a great, reliable, quality service.