Future Broadband

It's taken a whole month to hook up the service but I understand it's delays from supplier's technician in addition to the delays from giving me the modem.
I appreciate I am dealing with humans locally instead of overseas call centres after all.

I wanted a Perth based ISP.
Future Broadband ticked all my boxes with good prices and all local staff.
Setup was quick and simple and very helpful.
My evening speeds are always quite close to what I'm paying for.
Recommended.

Recently churned from AussieBB due to price hike on a NBN 100 plan. It is a couple of $ cheaper than what I was paying before the hike.
The portal and setup isn't as polished as AussieBB, but I'm a techy so don't mind.
Had an NBN fault Christmas eve at 8pm and Future BB support passed on the fault to NBN Co almost immediately, with my service restored later that night. Top service!!!
Would recommend to anyone.

Had organised a switch to Future Broadband (FB) for next month, but current ISP managed to completely stuff everything up (including the FB NBN order) but cancelling the account a month early. FB were able to initiate a new request and get me connected by the end of the day.
The team is completely responsive and will actually assist customers, via phone or chat.
The plan is cheap. The tech specs are great. The data caps are basically "unlimited". Wish I'd found them earlier.
There is a single con: WA daytime support only, no 24/7.

Moved over from Aussie to Future to save some $$. Speeds seem good so far, and I don't have to pay extra for the faster upload.

I think their plans work out to be really good value for the speeds you get. Does cost $55 to join but grab a referral code from a current member saves $35 and gets you 1000GB free. Then make more savings in the long run with cheaper plans and pre-pay discounts.

Recently moved over to Future after my old RSP (Aussie) advised my plan would be going up $25 / month if I wished to stay on same speed and data level. Shopped about and found Future ticked all the boxes. have been wint them a week after a seamless transition and performance is great. No drop outs and full speed 24/7. Highly recommend

People are crazy to go with competitors like Telstra or Optus for the same price. Hell, even direct competitors like Aussie or Superloop to not compare to the amazing service FBB has. FBB is the only service that uses business-grade performance internet so for the 100/40 plan I get at FBB, I have been able to get speeds that EXCEEDED the maximum 100/40 (103, 39) in some cases, and consistently well above 95/35. Nothing comes close to the excellence of service and reliability of FBB. Best of all, you are supporting Aussies. DO NOT LOOK BACK!

We have two products from Future Broadband one Enterprise FTTB NBN 100/40 line and their Intel Nuc Bonded Unit (and associated bonded service). For reference the plans I refer to below are not intended for the home user and are far more targeted to business. Future does do home performance-grade internet as well (using the same network), but, the plans we are on are definitely above and beyond your normal home internet. I can say though, running a business with heavy broadband needs, the Future Broadband service I have definitely hits the mark....

I'm in my second year with this company and have had nothing but satisfaction. Reliable connection, fast speeds at all times of the day or night. Never had an issue.

I joined with Future Broadband about 6 months ago. Speeds have been relatively stable even during peak periods. Not a signle issue so far. Uneventful experience as it should be.

cant fault these guys; i guess it comes down to the old addage of you get what you pay for, and in this case its a pretty superior service. would wholeheartedly recommend future to anyone wanting a reliable isp.

thanks!

After a trouble-free year on ADSL2+ with Future Broadband, we have now been connected to their NBN100 plan at our new house for more than two months. Once again, the service is faultless with fast speeds even in peak hours.

I noticed that FBB have reduced their contract period to just 3 months and their setup fee to $55. Fixed Wireless plans are month to month. At the moment, there is also a double data bonus on some plans. Check out their website. This RSP is hard to fault. Some even say it is boring because nothing ever goes wrong.

I espe...

I started using this ISP early last year. At the time I signed up I had a tech hitch but their excellent support had me up and running after a phone call.

Since then, my Fibre to the Node connection has been always full speed at any time of the day or night. The best bit however is the stability. It never goes down. As I understand it they use AAPT's business network for home customers and I suspect this is why the connect is rock solid.

It is hard for me to talk about their support as I simply have not needed it. I did contact them vi...

Fast connection, great support, perfect service. Doesn't get much better for NBN.
Previous providers i have tried have had terrible service or gone bust. These guys have been super reliable. Recommended!

After a disappointing experience with another provider, Future Broadband (FBB) supported my efforts with the NBN to solve my connection establishment issues and patiently answered my questions on their services. They sent out my NCD promptly and provided updates throughout the process, via webchat and phone.
Connection has been a dream so far, averaging 97megs downstream and 35 upstream on a 100/40 product.

These guys have been superb so far - I would strongly recommend their NBN services to anyone.