Future Broadband
NBN, Fixed Wireless · See All
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48 reviews · Statistics
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NBN 100/40Constant dropouts and tampering with services this is another resale company that tricks its users avoid this is you must!
- Connection Type: FTTN (Fibre to the Node)
- Adequate Speeds: No
Solid
NBN 50/20Deliver what they promise. Very happy with the service they provide.
- Connection Type: FTTN (Fibre to the Node)
- Start Date: September 2022
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Very solid reliable business grade HFC home broadband service, at an excellent price. 6MLO in Perth
NBN 100/40Been with FBB a couple of years, after the ABB price rises. Jason and his team really know their stuff, and provide a boringly reliable service, based on TPG / AAPT business class network, with a static IP address. Check out the WP forums, there's not much content, since 'it just works'.
A hidden gem - keep up the great work Jason and Team!
- Connection Type: HFC (Cable)
- Start Date: October 2020
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Capped Data
Reliable, good price, and rapid recovery after outages
NBN 50/20I've been with FB for just over a year. Only had 1 issue which Michael fixed in 10 minutes by requesting a visit from NBN Co. If there is an NBN outage, which is rare, it is almost immediate that the internet begins working again. Could not be happier with the price and reliability. I also appreciate Jason being active on Whirlpool.
- Connection Type: FTTC (Fibre to the Curb)
- Start Date: November 2021
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Capped Data
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Future Broadband, excellent top tier ISP.
NBN 50/20I was on a 12 month discounted promotion with Future Broadband and never did I have any problems using the service.
- Never had major internet dropouts, if I did, a quick power cycle does the job.
- FBB representatives are always helpful and very knowledgeable.
- Service is fast and reliable, worth every penny.
- Connection Type: HFC (Cable)
- Start Date: January 2022
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Great quality and super reliable
NBN 50/20Tried a few providers over the years. All had their pros and cons.
Future is arguably the most stable and reliable service I have had on all of them. Even scheduled maintenance windows are super rare (maybe 1-2 a year), and their staff are super knowledgeable. No script reading, they actually do listen and know how to resolve issues without mucking around.
Stability meant a couple years of lockdowns (with more people home all day) were not an issue at all. So glad we were with Future during all of that
- Connection Type: FTTP (Fibre to the Premises)
- Start Date: May 2019
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Capped Data
Rock Solid reliable - and great speed
NBN 100/40I've been with them for just under 2 years, and the best internet I could hope for. They do as they promise, and the speed is so reliable. The AAPT backbone they use obviously is a clear step above the standard residential NBN competition.
It does a family of 4 Video streaming both ways - haven't had a bottleneck.
And I love the local support you speak to real people. It is only office hours - but you never need to call them as it just works
- Connection Type: HFC (Cable)
- Start Date: October 2020
- Adequate Speeds: Yes
- Standalone or Bundled: Bundled
- Contract Type: Month-to-month
- Data Type: Capped Data
Solid reliable broadband connection well priced for low data usage
NBN 100/40Reliable connection. I am a low data user (250GB/month average) and prefer fast download AND upload speeds for a reasonable price. Future Broadband does provide this service.
Any downtime (which does not happen often) is usually caused by BNB Co
- Connection Type: HFC (Cable)
- Start Date: August 2020
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Capped Data
Great little NBN provider
NBN 1000/50Having previously been with ABB and Superloop, I switched to FBB on their 1000/50 NBN plan via FTTP. I have now been with them about 9 months. They offer unlimited plans as well as plans with data-banking which is a really cool idea.
The service has been rock solid throughout. I average around 915/45 speeds, even during peak times. I honestly could not fault it. The “business-grade” network that differs them from other providers is fantastic.
I have a SamKnows whitebox connected as part of the ACCC NBN monitoring and it has shown just how r
... Read moreeliable the connection is (screenshot attached). For anyone looking into NBN providers, Future Broadband is a great small, local company that really cares about its customers. Their customer service is miles ahead of the big telcos and the network performance for me, was even slightly better than the well known Aussie Broadband and Superloop. Before you sign up, have a look on the Whirlpool forums and the Ozbargain site for sign-up specials and referral codes that will effectively waive the $35 setup fee and give you a slight discount.- Connection Type: FTTP (Fibre to the Premises)
- Start Date: August 2021
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
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What an upgrade!
NBN 1000/50Been with future broadband for 2 months now. So far so good. Using TPG as their upstream and told "business service" has proved true so far. Less latency variance compared to AussieBroadband. My speeds are more consistent and higher throughout the day and peak. Upload speeds are defiantly more higher and pinned to the peak speed I take out (1000/50).
Moving in 2 months to FTTP connection and will take out their 1000/400 $360 Unlimited connection.
I have no problem recommending them to anyone, you pay a little extra on the lower tier plans, but their Perth customer service picks up in seconds if you need them and their service delivers, not to mention the free static IP, IPv6 and other tools suited to the home business.
- Connection Type: HFC (Cable)
- Start Date: January 2022
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Ticks all my wanting boxes
NBN 25/10Pros -
static public ip, /30 network
pay-as-you-go type of plan
"business grade" tpg network
excellent support when needed (I rang to check out cut-over time).
reverse dns
Cons -
International latency is a tad higher than my previous ISP, but I can live with it as packet loss is lower for the sites I often.
fist hop ping is 2ms lower, but for some reasons it seems to fluctuate a bit more that my previous ISP.
- Connection Type: HFC (Cable)
- Start Date: October 2021
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Capped Data
Very reliable and fantastic customer service
NBN 100/40I've been with FBB for well over a year now and I cannot speak highly enough of them.
The service has been rock solid for most of the time, and when I have had issues, issues have been resolved in minutes in most cases.
Their level 1 support staff are very knowledgeable and I've only had to escalate to level 2 support once - although the problem ended up being with NBN and not FBB in that case.
I value customer service and reliability equally, and FBB are my #1 choice NBN provider.
- Connection Type: HFC (Cable)
- Start Date: February 2020
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
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Rock solid internet as advertised
NBN 1000/50FBB provides great solid internet, for a great price. Almost any configuration for any need. A small amount of technical knowledge may be required to set it up, but the team at FBB are great at helping anyone through and getting it going.
- Connection Type: FTTP (Fibre to the Premises)
- Start Date: April 2021
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Excellent!
NBN 100/40I've got multiple NBN connections - one for home and one for my business.
I've been jumping between providers for years with the Aussie Broadband being the dominate choice. Overall, the speed was always consistent but there were regular outages. Never really cared too much for the home connection but when you're trying to deal with clients and "need" an internet connection, having it randomly drop-out during the middle of the day wasn't ideal. This was a frequent occurrence. At first I thought it was my hardware, so I went out and replaced it
... Read moreall including modem and router. It made no difference. A little bit of back and forth between Aussie Broadband and SuperLoop over the years but still it never seemed quite right. While switching to SuperLoop solved the drop-out issues, speed and latency issues occurred, especially during peak periods. After switching to and from ABB and SL multiple times, it was time to try something else. This is where Future Broadband comes in.- Connection Type: FTTN (Fibre to the Node)
- Start Date: August 2021
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Capped Data
Rock solid performance
NBN 100/40I am with Future Broadband for almost 6 months now.
Pretty boring internet connection. Speed always stays the same, link does not go down, no support call. Hey, that's how our internet connection should be, like getting water from the tap, it always works.
These guys do not advertise much, but definitely deserve a pat on their back for providing such a reliable service.
They also have a referral program which you can use to avoid setup cost, which I received from someone in this forum and used it and have one with me to spare.
- Connection Type: HFC (Cable)
- Start Date: March 2021
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Capped Data
Questions & Answers
Does the connection connect to TPG Brisbane backhaul directly? I live in Brisbane.
Should do. They use AAPT/TPG which will peer in every city.
So far speeds and latency has been better than Aussie Broadband.
AAPT/TPG are the weak link. I switched over to Future Broadband. They are OK to deal with but at the mercy of AAPT/TPG who stuffed things up with my sign on. AAPT/TPG were in no hurry to fix things.
I'm sorry that your transfer experienced problems.
The issue was a technical one, with a business internet service the configuration though the network switches and routers is defined for each customer connection, and in your case there was a problem with the network elements preventing the configuration from applying.
We raised the issue with the provisioning build team within minutes of you bringing the fault to our attention however due to the complexity of the issue could only be resolved by a senior engineer who had left for the evening.
We escalated the matter through to the teams managers who assigned the work for first thing 6am the next day.
I have a 25/5 HFC connection which uses a NetComm NF8AC AC1600 VDSL2/ADSL WiFi Gigabit Modem Router. Can this router be configured to work with Future Broadband?
Hi Slaboday. I believe your Netcom will work but best to send an online message to Future broadband to confirm prior to ordering. I have had a NetCom NF8AC running without a problem and was easy to set up. Just entered the supplied details and added vlan tag and it worked. if you use discord at all there is a Future broadband chat group where a few users hang out who may also be able to assist. Also a good place to grab a referral code and save $35 on joining if you decide to go ahead. Link to Discord chat is https://discord.gg/t8Sjp7
Thanks for your helpful reply, Alan!
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Details
 Future Broadband NBN 100/404.8(18) | ||||
|---|---|---|---|---|
| Category | Internet Service Providers | Internet Service Providers | Internet Service Providers | Internet Service Providers |
| Standard Monthly Price | $110 | $85 | $70 | $150 |
| Typical Evening Download Speed | 92Mbps | 47Mbps | 24Mbps | 250Mbps |
| Max Upload Speed | 40 Mbps | 20 Mbps | 10 Mbps | 50 Mbps |
| Service Type | NBN | NBN | NBN | NBN |
| Packages Available | Bundle and Standalone | Bundle and Standalone | Bundle and Standalone | Bundle and Standalone |
| Contract | Monthly | Monthly | Monthly | Monthly |
| Data Allowance | Capped/Fixed and Unlimited | Capped/Fixed and Unlimited | Capped/Fixed and Unlimited | Capped/Fixed and Unlimited |
| Max Download Speed | 100 Mbps | 50 Mbps | 25 Mbps | 1000 Mbps |
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