Recently churned from AussieBB due to price hike on a NBN 100 plan. It is a couple of $ cheaper than what I was paying before the hike.
The portal and setup isn't as polished as AussieBB, but I'm a techy so don't mind.
Had an NBN fault Christmas eve at 8pm and Future BB support passed on the fault to NBN Co almost immediately, with my service restored later that night. Top service!!!
Would recommend to anyone.

Had organised a switch to Future Broadband (FB) for next month, but current ISP managed to completely stuff everything up (including the FB NBN order) but cancelling the account a month early. FB were able to initiate a new request and get me connected by the end of the day.
The team is completely responsive and will actually assist customers, via phone or chat.
The plan is cheap. The tech specs are great. The data caps are basically "unlimited". Wish I'd found them earlier.
There is a single con: WA daytime support only, no 24/7.

Moved over from Aussie to Future to save some $$. Speeds seem good so far, and I don't have to pay extra for the faster upload.

I think their plans work out to be really good value for the speeds you get. Does cost $55 to join but grab a referral code from a current member saves $35 and gets you 1000GB free. Then make more savings in the long run with cheaper plans and pre-pay discounts.

Recently moved over to Future after my old RSP (Aussie) advised my plan would be going up $25 / month if I wished to stay on same speed and data level. Shopped about and found Future ticked all the boxes. have been wint them a week after a seamless transition and performance is great. No drop outs and full speed 24/7. Highly recommend

People are crazy to go with competitors like Telstra or Optus for the same price. Hell, even direct competitors like Aussie or Superloop to not compare to the amazing service FBB has. FBB is the only service that uses business-grade performance internet so for the 100/40 plan I get at FBB, I have been able to get speeds that EXCEEDED the maximum 100/40 (103, 39) in some cases, and consistently well above 95/35. Nothing comes close to the excellence of service and reliability of FBB. Best of all, you are supporting Aussies. DO NOT LOOK BACK!

We have two products from Future Broadband one Enterprise FTTB NBN 100/40 line and their Intel Nuc Bonded Unit (and associated bonded service). For reference the plans I refer to below are not intended for the home user and are far more targeted to business. Future does do home performance-grade internet as well (using the same network), but, the plans we are on are definitely above and beyond your normal home internet. I can say though, running a business with heavy broadband needs, the Future Broadband service I have definitely hits the mark....

I'm in my second year with this company and have had nothing but satisfaction. Reliable connection, fast speeds at all times of the day or night. Never had an issue.

I joined with Future Broadband about 6 months ago. Speeds have been relatively stable even during peak periods. Not a signle issue so far. Uneventful experience as it should be.

cant fault these guys; i guess it comes down to the old addage of you get what you pay for, and in this case its a pretty superior service. would wholeheartedly recommend future to anyone wanting a reliable isp.

thanks!

After a trouble-free year on ADSL2+ with Future Broadband, we have now been connected to their NBN100 plan at our new house for more than two months. Once again, the service is faultless with fast speeds even in peak hours.

I noticed that FBB have reduced their contract period to just 3 months and their setup fee to $55. Fixed Wireless plans are month to month. At the moment, there is also a double data bonus on some plans. Check out their website. This RSP is hard to fault. Some even say it is boring because nothing ever goes wrong.

I espe...

I started using this ISP early last year. At the time I signed up I had a tech hitch but their excellent support had me up and running after a phone call.

Since then, my Fibre to the Node connection has been always full speed at any time of the day or night. The best bit however is the stability. It never goes down. As I understand it they use AAPT's business network for home customers and I suspect this is why the connect is rock solid.

It is hard for me to talk about their support as I simply have not needed it. I did contact them vi...

Fast connection, great support, perfect service. Doesn't get much better for NBN.
Previous providers i have tried have had terrible service or gone bust. These guys have been super reliable. Recommended!

After a disappointing experience with another provider, Future Broadband (FBB) supported my efforts with the NBN to solve my connection establishment issues and patiently answered my questions on their services. They sent out my NCD promptly and provided updates throughout the process, via webchat and phone.
Connection has been a dream so far, averaging 97megs downstream and 35 upstream on a 100/40 product.

These guys have been superb so far - I would strongly recommend their NBN services to anyone.

I am quadriplegic (therefore permanently confined to a powered wheelchair) living on the Sunshine Coast in Qld. I rely on smart and assistive technologies to be able to do some things for myself. I am someone who will pay a bit more for a quality, reliable, client focused, client responsive service. I have been with Future Broadband for two weeks and it has been a very good experience. I had been following Future Broadband on Whirlpool for six months. As soon as the NBN became available I signed up with Future Broadband because they are on-the-ball and responsive. I will always pay more for a great, reliable, quality service.

Brilliant speeds, reliable connectivity, highly trained Australian based staff.

Perhaps the only ISP in Australia offering a genuine business grade service to home and small business users at such a good price.

There is a lot of truth to the saying you get what you pay for, in this case I would say you are actually getting more than what you are paying for.

If you want an extremely high quality nbn connection and good support this is the company to go for.

After years of using budgets provided to get the most bang for my buck, My patience was tested with another budget provider not listening when i was explaining my issues.

I spoke to the team at Future Broadband, and got them to sign me up, within 90 minutes of the request I was online, and the speeds and access have been first class.

Id advise anyone who is sick of the frustrations of budget providers, but doesn't like the idea of going with the large mainstream providers, to give Future Broadband a go. You wont regret it

We switched more than a month ago from Telstra cable (115 DL/5 UL) to NBN-HFC with Future Broadband as provider. We selected the 100 DL/40 UL offering and 1.25TB monthly data usage. The decision seems to be a good one based on the consistent DL/UL speeds we achieve and the service from FutureBB.

A week after the switch, we experienced daily brief nuisance outages for more than a week. This was a NBN issue, but FutureBB responded the day we notified them. They soon confirmed their system also identified the outage, and had NBN out a few days la...

Followed Future Broadband for a number of months before churning across from Telstra back in December 2018. Was impressed with customers reviews and feedback on Whirlpool thread, and excellent support from the owner Jason and his team, that I decided to make the move. Since day one have yet to experience any congestion, dropouts or outages.

Performance, cost and support provided has been of the highest order - this is a business grade service offered at residential pricing, and it shows. This service suits the likes of myself running a busin...

My connection has been 100% rock-solid since the day I churned across. I haven't noticed _any_ downtime at all.
Speeds are awesome. I was receiving approx half speed to a distant service, however after it was all checked (I did some checking on my end, too) it was obvious that the issue lay beyond FBB's network. Even then they passed information upstream in an attempt to ameliorate.
Support response from FBB has been great - definitely no issues there.

I've been with future for 4 months now with 0 issues.
Great domestic and international speeds. Australian support. Good pricing.