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Future X Power

Future X Power

1.6 from 14 reviews · View Statistics
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Reviews

1.6
14 reviews
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    Terry Liu
    Terry LiuIllawarra, NSW
    • Verified

    Don't trust them

    published

    Don't trust them. They added the promised discount amount from previous bill to the next one through POT Adjustment from Prev bill. They did this to every bill received. VERY BAD

    Incentivised Review No
    ServicesElectricity
    Anwar
    AnwarMelbourne
    • 4 reviews
    • 8 likes

    Selling the coustemer

    published

    This company they sell us as a coustemers to another company name 1st energy and this company increase the electricity price after they buy the. Coustemers this is a big cheating for the coustemers

    Cynthia
    CynthiaMelbourne
    • 2 reviews
    • 3 likes

    Do not make a mistake like me

    published

    They may give you big discount but they will steal from your pocket much more than that. Terrible services. Don't sign contract with them.

    gonpleursb
    gonpleursbMelbourne
    • 2 reviews
    • 3 likes

    Be careful!!! Believe what the others are saying about OPG!!!

    published
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    benkids
    benkidsmcCrae

    Conned into... hard to get out of !!

    published
    Dani
    DaniMelbourne

    Stay away

    published
    Garry
    GarryPort Melbourne
    • Verified

    So far so good..

    published

    had no issues so far. i got through someone very quickly when ever i called their customer service line..Most importantly, i am paying less than what i was paying to AGL.

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    Daniel
    DanielMelbourne
    • 2 reviews
    • 3 likes

    Excellent Customer Service

    published

    I recently relocated and organized my electricity connection through online power and gas. There was an existing meter issue at the premises and the customer service team got me connected on time. I was kept updated throughout the process. Great experience so far.

    • Verified

    Dishonest

    published

    A complete waste of my time. Dishonest and pushy door to door sales person and unhelpful customer support. I should not have to recompute bills over and over to prove that I was quoted the incorrect rates. Be very aware.

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    AH..... NO.....

    published

    Absolutely terrible!!!!!!

    published

    ZERO STARS!!!!!!!!! PLEASE DO NOT SIGN UP TO THESE TERRIBLE PEOPLE!!! a lady came to our door and guaranteed they would be the cheapest, then our bills tripled!! TERRIBLE customer service, couldn't even disconnect for us when we moved because we didn't have another forwarding address!!! they are a complete JOKE!!!! Save yourself and don't sign up with OPG!!!!

    • Verified

    Avoid And Don't Use Them As Your Provider!

    published

    I have been asked to sign up under OPG last year and I found out that the customer service was really terrible. Beside, the most important issue was that the bill was NOT CLARIFIED with a transparent amount, there are a lot hidden costs and charges! So, why waste your time on a worthless and low class company when you can be a wiser consumer? Don't go through what I have went through.

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    laijer
    laijerGreater Melbourne (Outer), VIC
    • 7 reviews
    • 5 likes
    • Verified

    Customer Sales/Service - absolutely terrible!!

    published
    Leigh898
    Leigh898Wimmera, VIC
    • 10 reviews
    • 4 likes
    • Verified

    This is the worst power company in Australia

    published

    Questions & Answers

    groundcrew
    groundcrewasked

    Was anyone contacted by Smart Utilities who then arranged a deal with Online Power and Gas?
    We have been contacted by them and offered a deal that sounds very similar to the ones listed here. I can't find much information about Smart Utilities online, so this may be the name they are operating under now?

    1 answer
    Leigh898
    Leigh898

    No, I haven't heard of Smart Utilities. Online Power & Gas contacted me cold and made an offer that was too good to refuse but was nothing that resembled what they delivered. They are totally dishonest and break about every rule in the book.

    Get an answer from our members

    Details

    CategoryEnergy Providers
    Services ProvidedElectricity and Gas
    Visit official website

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