2Future X Power

Future X Power

2Future X Power
2.3

20 reviews

PositivevsNegative
30% · 614 · 70%

Transparency
2.3
Customer Service
2.3
Rates and Fees
2.3
Brand Manager for Future X Power? Claim your listing.

This company was previously trading as Online Power & Gas.

Reviews

20 reviews
Chantel F
Chantel F2 posts
 

Don’t go with them. Way to expensive

Suck you in then give you a massive price rise. Electric bill is 4 times what I was with AGL. Don’t go with them Show details
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GERALD C.
GERALD C.Sydney Surrounds, NSW
 

Very happy with Future X

Very reliable power supply. We are very pleased we were told about Future X . Australian owned made a big difference to us . We have saved a lot since we signed up. Show details
David McLeod
David McLeodSouth East Queensland, QLD
 

Absolutely over the moon!!!

Savings,Savings,Savings!!!Signed up 6 months ago and noticed a massive difference in my bills!!I used to dread paying my power bill but now my bills are not outrageous like they used to be!!Super stoked Future X!!!Just referred two of my friends a couple of weeks ago and got an extra $100 credit too!! Show details
Peter Patterson
Peter Patterson
 

Thank god for future x!

paying $800 a quarter with Alinta these guys reduced my bill down to $450 a quarter saving me $1400 a year! best part is my money stays in Australia and isnt sent off shore Show details
Leanne
Leanne7 posts
 

Aggressive call centre

After they called and I declined, they called me back and kept harassing me to change my electricity to them. Very aggressive and would not take no for an answer. I hardly doubt they can take 30% off my current already discounted energy bill. Very suspicious. Show details
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Gavin
GavinSouth East Queensland, QLD
 

Super cheap rates and outstanding customer service,Thank you so much!!

Convenient,cheap and great customer service,Wowwww I wish I had of found them sooner I am saving a massive $250 every quarter!!Thank you future x power the best energy company in Australia!!Now I use more power with peace of mind knowing my bill won’t sky rocket!! Show details
Terry Liu
Terry LiuIllawarra, NSW
  Verified

Don't trust them

Don't trust them. They added the promised discount amount from previous bill to the next one through POT Adjustment from Prev bill. They did this to every bill received. VERY BAD Show details
Anwar
AnwarMelbourne4 posts
 

Selling the coustemer

This company they sell us as a coustemers to another company name 1st energy and this company increase the electricity price after they buy the. Coustemers this is a big cheating for the coustemers

Cynthia
CynthiaMelbourne2 posts
 

Do not make a mistake like me

They may give you big discount but they will steal from your pocket much more than that. Terrible services. Don't sign contract with them.

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gonpleursb
gonpleursbMelbourne2 posts
 
benkids
benkidsmcCrae
 
Dani
DaniMelbourne
 
Garry
GarryPort Melbourne
  Verified

So far so good

had no issues so far. i got through someone very quickly when ever i called their customer service line..Most importantly, i am paying less than what i was paying to AGL.

Daniel
DanielMelbourne2 posts
 

Excellent Customer Service

I recently relocated and organized my electricity connection through online power and gas. There was an existing meter issue at the premises and the customer service team got me connected on time. I was kept updated throughout the process. Great experience so far.

Joker. T
Joker. T
  Verified

Dishonest

A complete waste of my time. Dishonest and pushy door to door sales person and unhelpful customer support. I should not have to recompute bills over and over to prove that I was quoted the incorrect rates. Be very aware.

Questions & Answers

groundcrew
groundcrew

Was anyone contacted by Smart Utilities who then arranged a deal with Online Power and Gas?

We have been contacted by them and offered a deal that sounds very similar to the ones listed here. I can't find much information about Smart Utilities online, so this may be the name they are operating under now?

Leigh898
Leigh898  

No, I haven't heard of Smart Utilities. Online Power & Gas contacted me cold and made an offer that was too good to refuse but was nothing that resembled what they delivered. They are totally dishonest and break about every rule in the book.

Extra Information

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