quickly considered my request regarding matching the other offer (gas deals). No nonsense reply and absolutely helpful. Have been happy with the customer service and the rates since we've joined in 2015. Will stay loyal.

Rachel was extremely helpful in my situation and it was super easy. I was helped right away and didn't have to wait. Would highly recommend this service to anyone. Thanks again

Gas. Quick & easy. Very reliable. No dropouts. Fast and friendly service. Excellent customer service.

Used web chat to answer a inquiry. Service was prompt, friendly, informative and warm. Very happy customer.

Current provider couldn't arrange an emergency delivery for a week for my 82 yo mother so contacted Kleenheat. Online chat was excellent and able to provide service 3 days a week to our area. Changing to Kleenheat NOW.

Just contacted Kleenheat to talk about my current gas bills. CSR told about a better offer and helped me switch to a better offer with 10% more saving. Good feeling when offered a better deal.

Customer service is always extremely helpful either on the phone or via webchat. I Have never had a problem in dealing with Kleenheat. They always answer the phone quickly and efficiently. No overseas call centres.

Just contacted Kleenheat to talk about switching to them and have honestly had the BEST webchat experience I've has since I can remember. I hate talking on the phone so rely on webchat heavily and the wonderful Rachel that helped me was amazing. She could answer all of my questions, some of which were out of the ordinary and was very friendly and incredibly helpful. All the positive reviews here are spot on!

So easy to set up, great website - easy to navigate and love the chat option - excellent customer service, prompt replies. Good value for gas - will reconnect once we have moved to a new house

Perfect customer service, sorted everything i wanted out promptly , only had to wait couple of minutes, used the online chat. Wish Telstra were as help full, cant even find there online chat

Needed to clarify Account & Ordering information, sorted quickly & efficiently. Very Happy with the service. However requiring 30 words as a review kind of spoils being factual and objective in a review. :)

Very quick with account set up and less than 5secs an online chat agent responded. Elle was very helpful and sorted out my 3 queries immediately. I would be happy to recommend Kleenheat for all local WA residents.

The chat on the web was good once I'd got use to it. They satisfactorily resolved my concern about my monthly debit, I was particularly happy because they were able to reduce it for the next quarter.

I needed to change my email address, after having a go myself, which was unsuccessful. I tapped onto the chat box and Bonnie seamlessly transitioned my email address. Big thank you for all impeccable service - even for an oldie with limited computer skills.

Had my issue completely resolved in minutes, excellent friendly service. I happily recommend the use of this service, it is so efficient and Kleenheat continues to exceed my expectations - Well Done!

Great service, the web chat function is amazing and a huge timesaver, customer service staff are polite and very helpful - continue to invest in web chat, its awesome, keep up the good work

I tried to pay my bill last night online, and when that failed, also over the phone with no success. Unfortunately with the additional hour difference between Perth and Melbourne/Sydney it was too late to speak to anyone then either. Today on the online chat Bonnie was fantastic at explaining how and why the estimated first quarter deductions were as high as they were, and offered me BPay details if my payment failed again - this time it worked!

Very helpful and answered promptly, would be happy to use this service again, much easier than waiting on the phone for just a simple answer to my query, thank you

Elle from Kleenheat has served me today and provide all the information that I needed.
She has a Great customer service with absolutely patient attitude. She answered all my silly questions. Happy customer :)

I requested that my monthly direct debit amount was reduced (based on my monthly usage). Suu was very efficient and made the adjustment for me in a friendly and timely manner. Thank you. Barbara

I made the switch to monthly saver plans and saved 38% on gas usage.
Very happy. Great advice and easy to talk to the customer service agents, Elle and Bonnie. Thanks, Kleenheat.