Awful workmanship, unsightly, under quoted and overpriced!!
Quoted $400 for job to put a water connection to my fridge, charged $827.20!!!!
Plumbing on full show in kitchen with unsightly valve over 12cm in size, when it could have sat neatly behind the fridge had that been explained fully.
Absolutely disgusted with the result - Stay away from these guys!
Electrical work is excellent.
I had an unusual job for the electrician and even though the weather was very inclement, the job was done. Really, very well done and in very good time too.
Prompt & friendly service
We have used GA Perry several times now, each time the plumber was professional and friendly. Prompt attendance, fair rates. We will be calling them again soon, wouldn’t use anyone else.
Our go to plumbers for a reliable job.
Our gas hot water system died and was replaced by GA Perry.
The old system was not appropriate for the existing gas flow. GAP contacted ATCO and fixed everything. Heroes!!!
No service for emergencies
Despite being a repeat customer no service available when the power goes down and there is food rotting in your fridge.
Very disappointing and would not recommend for anyone who had needed urgent service
Needed a new HWS. Was installed immediately. Prompt service at a very reasonable cost. Very friendly efficient plumber. I would definitely recommend G A Perry, and if needed would confidently call them again
Hot mess do not recommend. Buckle up
1. They charged a call out fee $160 for 30mins just to look and chat, no work was done. We only got 10mins of out of that as the plumber went and sat in in car the rest of the time, literally walked out mid conversation, we thought he was going to just leave. We had to go up to him in his van to ask what was happening.
2. (Same plumber as above) we needed taps replaced. Asked him to look at our toilet, just look cause we were considering changes. He RIPS the topping off, plastic goes flying, rips out the inners looks for a minute, chucks the p...arts back in say "yeah you need a new one". We were horrified, asked "did you just break our toilet? Cause it was working just fine beforehand and we don't have the money to get a new one now, pieces came out." He panicked realising he was rough and we could not pay for what he broke, he tries to put it back together ☹ we had to get a new cistern. 3. Stuff previous guy, we tell the office we don't want him back in our house please send some one new. Second plumber comes out is the nicest guy, checks for quality, says parts are all good. Installs. Leaves later that night.... taps are still leaking into my vanity. Call back [Name Removed] comes back is embarrassed says he didn't use enough tape while installing admits plumber is at fault. Fixes it no worries. Day later STIL LEAKING. Call back say it needs to be to be fixed now, its Saturday they say the want to charge a call out fee even though they stuffed the job and admitted fault. I COULD DIE. Say They call back.... 4. Come the next week They have called so I call them ask when they're going to send someone. After all this the RECEPTIONIST has the audacity to try and tell me the parts might be bad that's why it's still leaking, she's going to chat to the Next New plumber that's coming out and tell him it's our parts. What a slap in the face, after the brand new parts we bought were checked for working quality, fault was admitted by the plumber. This women now wants to tell me it's my parts. They were in perfect working order before your plumbers installed, that was verified. - The receptionist was rude the entire way. - plumber was rough with parts assuming we would pay for new parts.
Outrageously priced, below average service but pay up on the spot - GA Perry plumbers
Booked GA Perry plumber to fix my running cistern. $150 for first half an hour - overpriced. Was told plumber would have parts on van - didn’t. Had to go get them but “generously” did not charge for this time. Borrowed old towel - surely plumbers should carry spares and basics like this. Pay up front, no seniors discount. $283 for parts and labour. Plumbers are not brain surgeons but charge more.
Rang for an emergency repair for a burst water pipe. Was given a costing. $300 to come and have a look. Didnt wait to find out how much to do the job. Didn’t take up the offer. Rang another plumber who came within the hour and charged $190 all up.
How does this happen
Professional plumber who showed up on time.
My experience with GA Perry was very professional, can't fault them. I heard their Radio ads for years and when I needed to find a plumber I saw their website and knew they've been around for a while so gave them a go.
Nothing good to say about my experience.
My Experience with GA Perry, they are not interested in customer service or ensuring supplied and installed equipment will last longer than 5 years.
If they did I wouldn't be writing this review. I received very poor communication and below standard customer service.
GA Perry upgraded my Granny flats main electric meter with a Socomec Digital 3 phase meter in 2016. The digital screen on the meter is now failing and soon will be unable to be read.( my last meter was at least 20 years old)
I dealt with Tania who refused let let me speak to a man...
Great sale but the installation left a little to be desired
Great start to the journey of getting my old HWS replaced but a bit of a failure when it came to the installation. You know regulations and standards are there for a reason, so should you not make sure they are up to standard after the installation. Brand new HWS and a brand new overflow drain next to it that the overflow does not even go into. SIGH.
Great Service from Brody
I rang at 830am and Brody arrived at 930am. Leaking pipe was repaired in half an hour. Brody is very professional, happy and positive. He gave me options. This is my second time dealing with him and will continue to request him. Thanks GA Perry for being good listeners and being understanding when things go wrong.
The plumber charged $200 for 5 minutes of labor. Only provide expensive taps $150. Didn't even bother cleaning up after himself. I wouldn't use this company again, please shop around.
The website says 24/7 emergency service so I called because of a gas leak in my house near the kitchen but the operator said no one would come out after 4pm.
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