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GA Perry

GA Perry

2.8 from 18 reviews · View Statistics
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Reviews

2.8
18 reviews
  • Customer Service
    3.4 (14)
  • Timeliness
    3.6 (13)
  • Job Satisfaction
    3.4 (13)
  • Rates and Fees
    2.9 (12)
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Tara
TaraPerth, WA

Awful workmanship, unsightly, under quoted and overpriced!!

published

Quoted $400 for job to put a water connection to my fridge, charged $827.20!!!!
Plumbing on full show in kitchen with unsightly valve over 12cm in size, when it could have sat neatly behind the fridge had that been explained fully.
Absolutely disgusted with the result - Stay away from these guys!

Customer Service
1/5
Timeliness
5/5

Electrical work is excellent.

published

I had an unusual job for the electrician and even though the weather was very inclement, the job was done. Really, very well done and in very good time too.

Customer Service
5/5
Timeliness
5/5

Other Plumbers

 
 

0.0
(1,234)
Glynn
GlynnPerth, Western Australia
  • 2 reviews
  • 1 like

Prompt & friendly service

published

We have used GA Perry several times now, each time the plumber was professional and friendly. Prompt attendance, fair rates. We will be calling them again soon, wouldn’t use anyone else.

Customer Service
5/5
Timeliness
5/5
Chris
ChrisPerth, WA

Our go to plumbers for a reliable job.

published

Our gas hot water system died and was replaced by GA Perry.
The old system was not appropriate for the existing gas flow. GAP contacted ATCO and fixed everything. Heroes!!!

Customer Service
5/5
Timeliness
5/5
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LSW
LSWPerth, WA
  • 2 reviews
  • 2 likes

No service for emergencies

published

Despite being a repeat customer no service available when the power goes down and there is food rotting in your fridge.
Very disappointing and would not recommend for anyone who had needed urgent service

Customer Service
1/5
Timeliness
1/5
Incentivised Review No
Carrol
CarrolPerth, WA
  • 2 reviews

Great service

published

Needed a new HWS. Was installed immediately. Prompt service at a very reasonable cost. Very friendly efficient plumber. I would definitely recommend G A Perry, and if needed would confidently call them again

Customer Service
5/5
Timeliness
5/5
Loz
LozPerth, WA

Hot mess do not recommend. Buckle up

published
Customer Service
1/5
Timeliness
3/5
Debbie H.
Debbie H.Perth, WA

Outrageously priced, below average service but pay up on the spot - GA Perry plumbers

published

Booked GA Perry plumber to fix my running cistern. $150 for first half an hour - overpriced. Was told plumber would have parts on van - didn’t. Had to go get them but “generously” did not charge for this time. Borrowed old towel - surely plumbers should carry spares and basics like this. Pay up front, no seniors discount. $283 for parts and labour. Plumbers are not brain surgeons but charge more.

Customer Service
2/5
Timeliness
2/5

Other Plumbers

 
 

0.0
(1,234)
Julie
JuliePerth, WA

Unhappy

published

Rang for an emergency repair for a burst water pipe. Was given a costing. $300 to come and have a look. Didnt wait to find out how much to do the job. Didn’t take up the offer. Rang another plumber who came within the hour and charged $190 all up.
How does this happen

Incentivised Review No
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Ben
BenPerth, WA
  • 2 reviews

Professional plumber who showed up on time.

published

My experience with GA Perry was very professional, can't fault them. I heard their Radio ads for years and when I needed to find a plumber I saw their website and knew they've been around for a while so gave them a go.

Customer Service
5/5
Timeliness
5/5
Neil
NeilPerth, WA

Nothing good to say about my experience.

published
Customer Service
1/5
Timeliness
1/5

Other Plumbers

 
 

0.0
(1,234)
Keith
KeithPerth, WA
  • 3 reviews
  • 1 like
  • Verified

Great sale but the installation left a little to be desired

published

Great start to the journey of getting my old HWS replaced but a bit of a failure when it came to the installation. You know regulations and standards are there for a reason, so should you not make sure they are up to standard after the installation. Brand new HWS and a brand new overflow drain next to it that the overflow does not even go into. SIGH.

Customer Service
5/5
Job Satisfaction
3/5
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Jacquie
JacquiePerth, WA

Great Service from Brody

published

I rang at 830am and Brody arrived at 930am. Leaking pipe was repaired in half an hour. Brody is very professional, happy and positive. He gave me options. This is my second time dealing with him and will continue to request him. Thanks GA Perry for being good listeners and being understanding when things go wrong.

Customer Service
5/5
Timeliness
5/5

Rip off

published

The plumber charged $200 for 5 minutes of labor. Only provide expensive taps $150. Didn't even bother cleaning up after himself. I wouldn't use this company again, please shop around.

Customer Service
1/5
Timeliness
1/5
Kellie
KelliePerth, WA

Gas Leak

published

The website says 24/7 emergency service so I called because of a gas leak in my house near the kitchen but the operator said no one would come out after 4pm.

Incentivised Review No

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