Garden of Goodness

I accidentally signed up for a subscription, and even though delivery was two weeks away, they refused to cancel it. It took two emails and two phone calls just to get a response from customer service. To make matters worse, the food was disappointing and the portions were way too small for the price. I would give zero stars if I could.

Loved our first weeks meals...we have just put in a second order. I have a busy few weeks with my art exhibition and thought it would take the pressure off and ensures I eat well whilst preparing. We always eat organic, so this makes it super easy. Show details

Dishonest- they advertised $100 off your first order and when you get to check out you find out it’s actually only $25 off. They then clarified via email the $100 is spread out over several orders when you sign up to a membership. Read the reviews on membership online and they were terrible so decided not to sign up. Responded to their email that… Read more

their ads are misleading and their membership seems explotative and they didn’t even bother to respond with a simple apology, not to mention make any amends. Terrible customer service and building a business on deception won’t take you very far no matter how good your food is. And judging by the reviews it’s not that great either.

Healthy, tasty and filling food as described with flexible delivery – The food is filling and tastes healthy. Both the delivery scheduling and ordering are flexible, but need to allow a week for changes to affect the food delivered. Show details

They charged my card nearly $150 for a food subscription I didn’t know I had. I hadn’t had any charges on my account since July so I thought I didn’t have a subscription anymore. I put my best friends money in my account to purchase a present for her recently deceased young son. They took all of her money and refused to refund it even after… Read more

bringing it to their attention immediately with a couple days before they said expected delivery was. Now my best friends Xmas is ruined and I have to live with it. I’m so distraught and devastated at a time of year that’s supposed to be happy. Aside from this, when the meals DID come, some weren’t cooked properly, the plastic seals weren’t sealed, food went off days prior to the date they said. They said they can’t refund and the cooks are putting in lots of effort, well I don’t want the food so I guess I’ll have no choice but to throw it in the bin and it won’t matter how much effort the cooks put in because no one will enjoy it anyway, you could’ve just got them to NOT MAKE THE FOOD.

Blown away by the quality! No funky packaging aftertaste like the other brands can have. Delicious, fresh, filling and nourishing. Gluten-free too, which is a huge relief. This place is a lifesaver, helping me prioritise my health during busy times or when unwell. Something to keep an eye on.... I would just recommend screenshot your order before… Read more

confirming and paying. I've noticed a few issues with the website/invoices. I placed a one time purchase and noticed a couple items missing but don't know how to prove it as I currently have 2 different invoices showing different items :/ Update after 3 orders: I do think the customer service needs a bit of work, I haven’t ordered since my last ordered arrived not sealed and mess went everywhere took atleast an hour to clean up my kitchen, take photos, list items, and go through all items to specifically tell them which items were spoilt and those that weren’t. GOG did reorder the damaged items out to me, so thank you. Given the situation was stressful I would have offered something small to smooth things over and to maintain the customer relationship, perhaps I’m just petty but these things go along way - hence haven’t ordered since then.

Garden of Goodness - First Australian organic plant-based ready-made meal company – Garden of Goodness is Australia's first certified organic (SXC Cert No. 23099), plant-based ready-made meal company, delivering fresh, high-quality meals nationwide, including to Queensland, New South Wales, South Australia, Victoria, Tasmania, Western Australia, and the Australian Capital Territory. Their mission is to provide the highest… Read more

quality, freshly made organic meals, produce boxes, nutrition supplements, alternative proteins, pantry items, and snacks, all crafted from premium certified organic, plant-based ingredients.

The company offers a variety of meal plans tailored to specific health objectives, such as Cleanse and Detox, Weight Loss, Back to Health, Increase Muscle Mass, Improve Performance, and Shred and Sculpt. These plans are designed to help individuals achieve their health and fitness goals with ease and grace.

Garden of Goodness also provides produce boxes, essential pantry items, snacks, and desserts, allowing customers to complement their meals and maintain a wholesome diet. Customers can choose between weekly or fortnightly deliveries, with the flexibility to skip, pause, or stop orders at any time.

Garden of Goodness supports local organic and biodynamic farmers, ensuring that every meal is free from refined oils, preservatives, or additives. This commitment to quality and sustainability makes plant-based eating convenient, nutritious, and planet-friendly.

The web-based order system is easy to use for one-off and subscription services. Their loyalty and points program provides an opportunity for you as a subscriber to make great savings!

I highly recommend Garden of Goodness for those of us who want to keep up the good habit of healthy eating whilst not having the time to prepare tasty nourishing meals.

https://gardenofgoodness.com.au/ https://www.sxcertified.com.au/Pages/About/About.aspx

Amazing quality food. The ayurvedic dishes are amazing and the happify bars have been working wonders for my immune system and gut health. Thankyou damien and garden of goodness team : - )

Just started my first week on this amazingly delicious food. Helping me out as I work full time. I am delighted at how much flavour they have and the portion size is very generous. Here's to better health. Thanks Garden of Goodness. :-)

So happy to be supplied this nourishing food. My youngest will often share mine with me, whilst my eldest likes agency of choosing a hot meal for breakfast and helping themself, instead of waiting for us to get organised in the morning. Show details

Don’t do it. Honestly, I’ve never had such an awful experience with a service. I was automatically signed up to a weekly subscription, which I do not feel was clearly communicated at the time of ordering. When I tried to resolve the issue and get my money back, the customer service experience was just as frustrating. The responses were extremely… Read more

short, unhelpful and condescending, and there was absolutely no willingness to properly address my concerns.

Then the actual delivery arrived and the quality of the produce was absolutely appalling. The vegetables and fruit were so poor that I had to throw them out. The lettuce and celery was soggy and frozen, the pears and avos were bruised and wet. This was not produce I would consider acceptable to deliver to anyone, let alone charge them for.

So, to summarise: poor communication, an unwanted subscription, unhelpful customer service, no satisfactory refund, and terrible-quality produce.

I would strongly recommend doing yourself a favour and avoiding this platform altogether. I certainly will never use it again

Very dissapointing! Ive ordered a few times, but my last order came with a very hard piece of plastic from an unknown source that almost broke my tooth! I emailed them to let them know and included a photo of the not so small piece of hard plastic. All I got in responses was a "credit" for the one meal that I could use for my next order. After… Read more

replying and saying that I was concerned that the rest of the meals were contaminated and I was not comfortable eating them, would prefer a full refund of my order (how am I supposed to know if there was more in the other meals) - I got nothing in response and its now been 4 weeks plus.

I support small business and did not want to write this review, but this is total disregard for the customer and this is exactly why some small businesses fail. Not even a response to try and rectify the problem. Really dissappointed.

BEWARE PEOPLE!!! I decided to have a break from cooking for a couple of weeks and ordered 1 lot of meals on the 1st of July at $216, then another lot of meals on the 12th of July at $320. I shopped from the ALL SHOP MENU, so not a meal plan. NOWHERE does it state that you have suddenly entered a subscription. I don't have time to read spam emails… Read more

as it comes into my business email. I received a text last night that my subscription meal was on its way. I was immediately shocked that it had turned into some kind of subscription without my knowledge, so cancelled straight away. I now have a whole of meals on my doorstop I don't want and they have deducted $320 out of my account. SNEAKY AND FRAUDULENT. You have lost my business for life and I had just last week recommended you to a friend. Will be un recommending!!! VERY DISAPPOINTING THERE ARE BUSINESSES THAT CONDUCT THEMSELVES LIKE THIS.

All meals I have tried so far like Moroccan bowl, pumkin korma, blue mermaid breakfast and Mexican bowl have been outstanding. So much flavour, very filling and have blown my expectations out of the water. Show details

It is easy to order and have amazing food delivered. It isn't the cheapest option however the variety and quality make it worthwhile. I have been ordering for a couple of months and have definitely noticed an improvement in my health. Show details

I order Garden of Goodness for my mother who loves receiving these delicious meals. Healthy meals created fresh with organic ingredients with so much more in mind for medicinal purposes, gives peace of mind when needing to eat wisely for mind, body and spirit. So many varieties and so many wonderful ingredients in recipes she loves trying. We are very happy with Garden of Goodness. Show details

I've been very happy with the customer service offered. I do wish the delivery and minimum spends weren't so high so I could have a fortnightly subscription instead of monthly and have more meals fresh instead of frozen but am grateful to have organic food supporting local farmers.

Big fan of Garden of Goodness. I've been ordering from them for years now and they have been particularly appreciated during busy work periods, and postpartum. They have a good variety of meals to choose from and constantly rotate their menu. Each meal is made from organic wholefood ingredients and you can tell as they taste very healthy and nourishing. Expensive but worth it.

Garden Of Vegan have the most amazing healthy and organic food. No nasties. Absolutely love the taste. Very happy customer. Love all the updates with tracking. Thanks guys! Show details

I did not know plant-based could be so tasty and amazing! I'm truly blown away by the high quality, amazing balance of flavour, and great macro nutrient profile of these meals. Absolutely in love and am now ordering every fortnight. The customer service is fantastic and just so pleased to find organic with high enough protein, plant-based, well priced with amazing selection! Highly recommend!! Show details

On my first order. So far the food looks all like high quality and the taste has been amazing.

the food is healthy and arrives fresh, while the prices are certainly on the high end for plant based foods, I know I won't get food poisoning like from some other services in the past! navigating their site is also fairly straightforward.

Love my fresh organic deliveries. Wish there is a factory closer to Sydney as the food can be more locally sourced. Show details

I have now received 2 orders from Garden of Vegan and cannot wait to receive my third. I feel that I am not only nourishing my body with nutritious and clean food but am also helping our beautiful environment. I feel better physically and spiritually for eating their wholesome food. Highly recommend. Show details