Really disappointed. We have owned this for < 3 weeks and the strap is already broken, right where the buckle joins the strap. The other thing we've noticed is how difficult the display is to read. Anyway, the response from Garmin is that they'll replace the whole device ... for $114. This has made me realise that my own Garmin Vivosport is also in the same situation - when the band breaks, I may not be able to replace.

It records your steps, heart rate, calorie burn, is a watch and calendar. Information can be kept via wi-fi onto your tablet/phone. Encourages you to be healthy. I love it.

Bought this for my son. He loves the watch and the features but the band keeps breaking. We are on our third one now - only because I am too stubborn to concede that I have made the wrong purchase. The service procedure by Garmin is cumbersome at best. If you find another fitness watch with similar features (and a replaceable band) then your money is best spent there. Very disappointed.

Other brands are cheaper just as precise and comfortable and have replaceable straps. The servicedesk took three weeks to tell me that the strap is not replaceable and it wil send a new one.
This not what i paid for. Just go for a brand with replaceable straps. Bluetooth connection is iffy, and setting it up can be a headscratcher, once connected it's pretty simpel and kinda accurate.

I purchased the garmin vivosmart3 November 2017. The band broke after 6 weeks and as i live a long way from the retailer I used super glue to fix it. Success until now March 2019 the band has now worn out around the recording device. There doesn't appear to be a replacement band. Seems that Garmin has used rubbish material on a great device. I'm disappointed and will now get a fitbit. Rose

The unit is faulty, need I say more. I am not the only one to experience the band breaking, which cannot be replaced. Once I made contact I was told I needed provide proof of purchase. After 2 years I dont have it. After several backwards and forwards emails I was told, and I quote “As per ACCC guidelines as a manufacturer we are within our rights to request a proof of purchase”. They definitely did not quote my rights as a consumer to purchase an item which is fit for purchase. I have owned over 10 garmin items and bought several for family members, but based on this god awful experience, I wont be purchasing again. I hope you enjoy your day in the sun, BlackBerry of GPS!

This device is great at doing what it says, however, after 4 months or use, my band broke. Contacted Garmin right away, but the prroblem is, you can not replace the band on these. Garmin replaced the device for free but now 6 months down the track, the band is broken again. I know it's not the most recent device now, but I suggest to stay away.

I bought this watch in August 2017, in less than 6 months the band snapped off and I had to send it in to get replaced. A 2nd one arrived and again, SAME thing happened. I wasn't even doing anything physical at the time, the quality of make is beyond poor. Never buying Garmin again.

Garmin Vivosmart 3 is rubbish. Band broke and cannot get another one. This is the third and last garmin that I will get. Also they do not have spare parts at shops. Never get another one.
Garmin Vivosmart 3 is rubbish. Band broke and cannot set another one. This is the trade and last Garmin that I will get. Also they donut b=have spare parts in shops. Never get another one.

I've been using Garmin for a few years, the price is very reasonable for the functions it has.
It measure heart rate, can show notifications from android or iPhone. I find it quite handy.
But some time is not too comfortable wearing.
But overall great price with good quality. Value for money if u like to track heart rate, steps.

This is the third garmin that I've purchased that has broken either in the device itself or in the band. The return/repair procedure is not user friendly and the whole process is too hard. While the steps appear to ne accurate on this watch along with the reliability of the phone connection than other versions, the band keeper snapped within 6 months

Great little device for a short period. Sync is clunky, and can't read the face in the light. However it works. BUT you cannot replace the band and when you contact them for warranty you need to send it to them first. Surely there is a customer centric solution where you can go in and replace? No. My experience is these bands break, it's not replaceable so don't buy one

My wife has a Fitbit- in comparison it is more functional and easier to read but not waterproof

If they where waterproof I wouldn't bother with the Garmin

My sister bought me the vivosmart 3 for Christmas & after a couple of months the band broke... when I looked up getting it fixed as it’s under warranty, I discovered I have to pay for the postage to send it for repair! I cannot believe the band only lasted a couple of months! Also I noticed the steps tally didn’t always seem accurate, I even managed to accumulate steps while sitting watching a movie... I’ve previously had a Fitbit & found it to have a longer lasting band & more accurate with the steps tally.

We bought the Garmin Vivosmart 3 for my daughters birthday this year. She loves it. We chose it over the Fitbit through recommendations of others as the Garmin has proven to be more reliable/stronger than the Fitbit as per my friends.
We have it set up with my daughters school computer and I have yet to set up the email function as I will be able to email her (she can't email back on the Garmin) and she will receive the notification on her Vivosmart 3. She doesn't have a phone otherwise it could also be linked to that. Occasionally some readings seem a little off but generally we are very happy with it.