I love my GHD straighteners and hair brushes and keep going back to them. I purchased their soft curl tong and it has been a massive let down. I have naturally curly hair and my hair has no issue with curl staying when curled for a more polished look with wands and tongs by other manufacturers. I’ve used this different ways with products, without products etc but the curls dint even last for an hour. Disappointed contacted customer service they suggested it might not be reaching the optimum temperature and asked me to send it back. I asked if i...t was possible to get a refund or credit as this product is useless and performed worse than the cheap curlers I’ve used years ago. I’m yet to hear from them. For a hair gadget with such a high price tag, the performance and customer service hasn’t been good.
- Verified purchase
Pretty good curlers but burned myself every time
*updated review: i have learned to use these properly with a few more tries and as long as you use heat protection and hair spray, it's a pretty good result. Easy to get burned though!
Original review: Basically - GHD straighteners do a better job of curling. These damage your hair more and are somehow harder to use. I pulled these out in a hurry and had to put them away and use my straighteners instead cos they were making my hair look worse.
Replacement after replacement
The results from the product are fantastic. However, I have had three replacements in the space of 15 months and now my most recent replacement has stopped working!! I have tried turning it on and off as advised, but will have to now return for the fourth time. This is not good enough for something you pay £120 for and rely on a daily basis.
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