32 reviews
Fast and instantaneous orders, had easy and quick access to use this site for purchasing and sending gift cards to anyone and even yourself for any occasion or need. Customer Support is very helpful and informative, they assist you in any issue and resolve things quickly. I recommend this site.
Fantastic customer service. Ray was awesome in sorting out my issue, both in terms of the speed at which he addressed it, and the way he communicated, keeping me in the loop constantly. Great stuff. Show reply
Stoped Apple Card from being opened in another country. Informed me the country opened was different to where I understood person was.. scam stopped card returned to me. Outstanding customer care Thankyou so much . Fantastic team Show reply
I am very pleased that I was warned that I may have been the subject of a scam, which turned out to be true and luckily I did not lose any money. Ray was very helpful and knowledgeable in advising me of the characteristics of a potential scam Show reply
Great people to deal with, Vince saved me from a scammer. Highly recommend this company. Show reply
Good support – I had a problem with a bank card. Contacted Support and Ray sorted my problem quickly.
Ray was great to deal with – Ray was informative. I havent recevied the gift as yet hopefully all goes well.
Egiftcard – I was having so much trouble trying to arrange this for my daughter’s birthday due to needing a security code, the system wasn’t sending it so I clicked on the help button bottom right, eventually got hold of Conrad who was brilliant. He was able to give it to me and I was able to process and pay for it. Show reply
Great customer support – Very prompt reply of my online issue. Friendly, informative response. Show reply
Customer Service was next level! – I was lured by a discount code (gotta save where you can!) I had a glitch that prevented me from purchasing using the discount code. I expressed my disappointment in an email and Ray from operations called me immediately - incredibly apologetic and helped to resolve the issue and fulfil my order. Great product but Spectacular customer service. Show reply
Impressed by your professionalism – It is comforting to know a gift e-card will arrive exact on time and can’t be “lost”. I like the opportunity to send a personalised message to the recipient. 10/10. Show reply
Great deals and easy to use – Im a heavy user as they do such good deals. Like it but can do better. Wallet can be improved archiving used cards, showing balance of cards etc. Show reply
Gift cards – Fast communication. Nice & helpful. Easy to keep track of giftcards. Show reply
Find out how Gift Card Exchange compares to other Flowers & Gift Shops
Know better, choose better.
Love discount cards – Always get quickly and discounted the way I like it Show reply
Great birthday gift – A great way to give a birthday gift if you live in the country or interstate and don't have easy access to the store that the recipient does. I was able to organise and have delivered within 10 minutes. also great that it can be stored on your phone. It was all too easy and efficient. Thank you Show reply
Just what i was looking for! – So easy to purchase, activate and use all in two steps Show reply
Roblox Card – Easy to purchase, quick to receive and easy to redeem. Hassle free and easy process. My go to site for gift cards :) Show reply
Great way to get fast tokens/bits for gaming – So easy and fast to use and unlike Amazon it is activated straight away Show reply
excellent and quick service – had trouble with my product and was met with efficient, excellent and reliable customer service. would definitely recommend. Show reply
Customer service from Ray was fantastic – Purchased some gift cards from Gift Card Exchange. Applied a discount code at checkout to drop the prices of the gift cards. However, discount was not provided and my bank was charged the normal amount without discount. Turns out because my initial card failed. When I tried my second card, the discount code was lost. Ray from customer service… Read more · 1
explained that to me and provided and confirmed via email within a day for my bank to get the refund (the refund itself will take four days Ray explained). Nice customer service from Ray.
Pretty good first experience with this gift card website.
Great service – Great efficient service my problem was sorted in a few days. Show reply
thanks easy to deal with and follow up service efficient – downloaded Hoyts gift vouchers as presents when I couldn't find them the help desk was very efficient in pointing me in the right direction and helping me out Show reply
Find out how Gift Card Exchange compares to other Flowers & Gift Shops
Know better, choose better.
Praise for Gift Card Exchange – A very prompt and efficient service. Can only praise it. Show reply
Easy to use. Quick activation after some support needed – Bought a few Catch GC and received a 403 forbidden error when I went to activate them. Jumped on the chat for support and received a phone call a few mins later to investigate issue. Turns out I had to disable my adblocker for some odd reason but was able to use the cards when I did. All in all, good experience and great support. Show reply
If at first your service doesn’t work.. [RESOLVED] – You shouldn’t take my money without me authorising it. When I tried to use your site, it didn’t work and I left assuming that I hadn’t been able to purchase anything, so you shouldn’t then work to acquire my money behind my back because I then didn’t want to use your service. You completed two transactions when I had only wanted to do it once. I… Read more
didn’t want two $15 vouchers, I wanted one, I tried twice because it didn’t work and then you take $30 from me.
Since posting this, gift card exchange contacted me and rectified the issue, they refunded me for one of the cards.
Rebel Sports – I was surprised that the NZ Rebel Sports gift card could not be used in Aussie so had to buy one from their Aussie website and it was a paid having to have an Aussie phone number to get it; but I understand you GCX are resolving that problem soon.
Hi Glenn, Currently we only sell Australian… Read more
Great way to reward someone – Found it convenient an easy to use. Saved me going to an outlet to purchase. Show reply
PayPal payment – A PayPal payment would help, not a lot of people these days like adding credit card details on line. Thanks
Hi Anne, thank you for your feedback. I… Read more
Great site – This is a great site for gift cards, so easy to use Show reply
Game changer – Great, simple interface and huge list of available gift cards. Perfect for gifts for family interstate. Show reply
Hassle free – It was very easy to buy gift cards from these guys. All gift cards came through without any dramas Show reply
Gift Vouchers arrived immediately – I could use the gift vouchers immediately at the store I wanted to. Show reply
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Thanks for your review. Firstly, Gift Card… Read more