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Gifts Australia

Gifts Australia

4.3 from 153 reviews · View Statistics
See the Best Flowers & Gift Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Gifts Australia

Reviews

  • Product Quality
    4.3 (12)
  • Return Claim MadeYes (3) · No (12)
  • Customer Service
    4.3 (11)
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Reviewer Photos & Videos

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Sophie
Sophie
  • 2 reviews

Perfect

published

Ordered a xmas gift from my mum who is interstate. The selection of gifts was really amazing and the gift was delivered to mum beautifully wrapped with a gift card. So easy and convenient. I will be using them for many more gifts in future!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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  • Verified

Dirty, scratched, old and used gift

published
  • Thumbnail
Product Quality
1/5
Incentivised Review No
Gifts Australia
Amy M.Gifts Australia
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POOR SERVICE - WARNING!

published

Took my money and cant fulfil as promised - lost in transit and wont refund me till its returned? Its lost? What do they not understand?

Product Quality
1/5
Customer Service
1/5
Gifts Australia
Amy M.Gifts Australia
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Angie
AngieGreater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like

Very poor service

published

Ordered a few hampers for christmas, one got lost, the other 5 that were supposed to be sent to my home address didn't make it for whatever reason. I did give plenty of notice for the hampers. I had to constantly follow up customer service for delivery, the customer service people just didn't seem interested. I was told it was problems with Aus Post, Startrack etc etc. Anyway, long story short, nobody got their hampers and I got a refund. Not happy at all. We keep getting told to buy Australian this and that but well, with service so bad I think I will just go in store and buy the ingredients myself and make my own damn hampers and deliver them myself. Never again.

Customer Service
1/5
Incentivised Review No
Gifts Australia
Amy M.Gifts Australia
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Eleni P.
Eleni P.South Australia

Great products, service and delivery timing, beautifully wrapped.

published

I sent a baby gift, which was delivered quickly. The products are of high quality with excellent wrapping and packaging.

Product Quality
5/5
Customer Service
5/5
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Diana
Dianasydney
  • 6 reviews

Amazing, and I mean amazing, customer service.

published

I ordered an embossed leather notebook holder and it arrived well before the expected date. However, and error in the embossing led to my requesting a replacement. It was a gift for a major birthday and she was in self-isolation. Gifts Aust responded by sending a replacement directly to the birthday girl on her birthday - via special courier.
The notebook holder, with its soft leather that makes you just want to pick it up and the matching pouch were a big hit and thank you to Gifts Australia who also let me keep the one with the error.

Product Quality
5/5
Customer Service
5/5
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Kate
KateSydney, NSW

Amazing! The perfect new baby gift

published

I sent recently sent a gift hamper to my sister in law after she had a baby. Not only did it arrive right on time (very impressive considering we're in the middle of a pandemic) but it was so beautifully wrapped. She adored all the contents, and so did my nephew. He especially loves his wooden rattle! I will definitely order from this website again.

Product Quality
5/5
Customer Service
5/5
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Ruben S.
Ruben S.Sydney, NSW

Best for gifts

published

Love these guys. Always send my gifts with them. Thought there might be delays with Covid but they’re actually early! Good prices and products and great customer service. Highly recommend.

Product Quality
5/5
Customer Service
5/5
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Kelly
KellySydney, NSW

Excellent customer service from Victoria Burke

published

I purchased 2 Skydiving Experiences through the website and despite the fact that I had some troubles trying to buy it initially (due to a change in the price) Victoria was absolutely lovely, she helped me with everything I needed, sorted out the problem and even checked up on my on how I went in the end and making sure I was completely happy with the process.

It really surprised me the efficiency and speed during this process.

Thank you Victoria! :D

Kelly

Product Quality
5/5
Customer Service
5/5
Gifts Australia
Amy M.Gifts Australia
Gifts Australia
Amy M.Gifts Australia
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carole
carolesmithtown
  • 2 reviews

Beautiful baby hamper

published

Sent hamper to first grandson
Absolutely beautiful
Great value for money!
Excellent service
Ordered one day, arrived the next
Thankyou so much
Mum and dad loved it for their first baby
Beautifully presented.Thankyou so much
W and C Buckley

Product Quality
5/5
Customer Service
5/5
carole
carole

No there wasnt.dont want anything
Grateful for service

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The reviewer stated that an incentive was offered for this review

Lyn C.
Lyn C.North Western Region, NSW

Excellent gift.

published

This baby set is ideal as a baby shower gift. Very cute and can be used for a boy or a girl. This gift is also made from good quality materials.

Product Quality
5/5
Customer Service
5/5
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Truls F.
Truls F.South East Queensland, QLD

Really quick and easy service, lamp was perfect too!

published

Just so easy to order and it arrived very quick. The gift (Dinosaur Lamp) was absolutely perfect for what we had in mind, thank you for making this such a breeze for us!

Product Quality
5/5
Customer Service
5/5
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  • Verified

Easy shopping from abroad.

published

I have used Gifts Australia twice to send a voucher to a friend in Oz. It has worked well both times and makes sending a gift abroad easy. The choice of products and experiences looks good.

Incentivised Review No
Return Claim MadeNo
Store LocationOnline
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Stevo
StevoMid North Coast, NSW

OOZOO Sporty Dark Grey Leather Watch

published

I have just bought one of these watches. It did not come with instructions. Has three twiddly things but I do not know what they do. Have asked Gifts Australia for info. Waiting for a reply.

Incentivised Review No
Return Claim MadeNo
Store LocationDirect from GA
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Elaine Ward
Elaine WardSouth East Queensland, QLD
  • 2 reviews
  • 1 like

A good pick

published

The Glenmorangie Taster Set of four arrived within four days, delivered to my door. The Taster Set is well presented and will make a perfect gift for my son's 50th birthday.

Product Quality
4/5
Customer Service
5/5
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