Product was majorly delayed
then I didn't receive the product
they didn't give me a refund or resend product
then they wanted me to pay more for posting the product again to me
Ideal for gifts for family so far away
Site was easy to use. Delivery fast and tracked
Items reasonably priced especially compared to shipping out a gift from UK to Australia
Easy to order and despatched the next day. Tracking update was useful- especially close to Christmas! Would highly recommend and use again.
Excellent and easy gifts
I purchased a Xmas gift for my employee who lives in small town regional NSW. It arrived within 2 days and wrapped lovely. Thankyou. Will definitely use you again.
Items do not work
Bought two Maverick BBQ Sausage rollers neither of which roll or work.
Paid extra to have items sent a certain date and as the items were not scanned in to the system, redirected them so they wouldn't be left at the door as there have been mail thefts in the area.
Gifts Australia refused to refund the postage saying I'd redirected but I redirected as the app showed the items had not even been sent on the day they were to be delivered to me.
I will be looking for a refund of the items ordered as they are basically useless.
Number 1 gift absolutely right
The book I bought is original and just right. Sadly, the poster I ordered was incorrect and had not been packed securely and arrived crumpled and not fit for a gift. Gifts Australia resolved the issue with great consideration to my frustration at the mistake. Sadly by then poster out of stock.
Quality goods - delivered quickly
The goods I ordered were of excellent quality and delivered incredibly quickly compared to other gifts ordered on other sites.
Would definately receommend.
I ordered 7 gifts for my family for Christmas and it all arrived neatly and nicely in the one box 24 hours later. Products are excellent condition, amazing prices and fastest/easy delivery.
I’ll be shopping here from now on. 10/10!! Would definitely recommend.
Fantastic gift idea's
Wonderful service and the purchases exceeded my expectations. I was continually informed of when they would arrive which at Christmas, is especially important. I have Christmas covered for next year!!
Fantastic!! Speedy delivery
Ordered on Tuesday and it arrived on Thursday!! Fantastic I'm super excited to give it to it's new owner for Christmas!!
The recipient was very happy with the contents of the hamper. Had to protect the beers from his sons! Delivery was on time on expected day.
Best website EVER
I couldn't tell you how good this site is. They had such a huge variety of things that I practically did all my (very early) Christmas shopping from it. Great prices. Super fast delivery. You should try it. Christmas just about sorted and it's only October!! It was so good, I put friends on to it.
A Modern Sentimental Gift ...
For a young man who seemingly has everything and is very discerning, my purchase from Gifts Australia solved my ‘last minute’ present drama. From the variety of goods offered, order process, prompt delivery and gift presentation, I couldn’t fault the experience!
Wide variety, great idea when you live in a different state to your family. Fast delivery service as well. Very happy with Gifts Aust.
Gifts Australia have a great selection of gifts. My goods were delivered within a few days of purchasing them, which was amazing! Unfortunately my parcel was stolen within my building and when contacting Gifts Australia they were able to give me a coupon for my next purchase. This is something they did not have to do! The theft had nothing to do with them, yet they were kind enough to give me a discount on my next order! THANK YOU!
Quick & Perfect!
I got exactly what I wanted; it matched the order description perfectly! I received my goods less than a week after placing my order and it was beautifully packaged. Thank you!
Excellent product and customer service
Received my hamper within a week. Unfortunately errors can occur and I received the incorrect bottle of wine and no gift card.
However! I chatted on line to Sofia and she is replacing the wine and sending the card, apologising for the mistake. Hamper presented beautifully and not damaged. Contents well packed. Excellent and quick customer support from Sofia, very happy with the outcome. (Oh and I get to keep the incorrect bottle for their error)! Bonus!
The ordering online was easy. The promised delivery was on time. The packaging of the product was strong and came undamaged. Because it was a gift, the packaging was equally beautiful and I was very impressed.
Great Father's Day gift
The salesperson I spoke to was extremely helpful and very courteous. The gift box was perfect. He went out of his way to ensure I got the right present for my father.
Hello! I bought a "Jet Boat Adventure" for my friend on her birthday, online, from https://www.giftsaustralia.com.au/. My friend had to redeem it when they go to Gold Coast. When they tried to redeem it, and called at the number mentioned, no one answered the calls. I wrote to Gifts Australia , and they asked to leave a message or book through a website. When my friend booked an appointment through the website, they did not get any response or calls from the company. They actually went to the location shown in the map, and there was nothing but beach. I wrote to Gifts Australia twice, after that, but they have not responded. My worry is that I used my debit card to buy the ride. This looks like phishing to me. I paid $110 for the ride. I have neither heard back from them, nor got the refund.
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