GK Strata Management

GK Strata has been our strata manager for around 20 years. I have been a member of the strata committee for all of those years and highly commend GK Strata, and particularly our strata consultant, Daniel Russell-Cooper for the professional manner in which our strata management needs are met. Daniel is highly client-focused, always willing to… Read more

take your call and to give objective constructive advice. His knowledge of NSW strata law and its application is first rate especially, as in recent years our strata plan has undergone several complicated major projects and we could not have had such successful outcomes if it were not for Daniel's invaluable contributions. More recently, Daniel has been needed to attend and chair our committee meetings and, being a good listener and having had extensive experience dealing with numerous others strata plans, his advice and counsel are well-respected and highly-regarded by my fellow committee members. Doreen Cheong

I highly recommend GK Strata Management. I have been an owner in my building in Milsons Point, Sydney for 12 years, and our strata manager is extremely professional and responsive to any requirements we have. I have other properties in Australia, and sadly I don't get the same level of service elsewhere with other strata management companies.

[Name Removed] - worst strata manager ever. Doesn't respond to emails after the first one. Felt like I was screaming into the void where his brain should be. Doesn't care that I put so many notices to get him to change tact or listen to what I have to say. He is fully sick and doesn't care about others' issues because he doesn't know how to do his… Read more

job only p*ss others off if they don't appeal to his narrow minded interests towards old granny retirement homes and their rose sprays.

Here's hoping he gets the memo.

Appreciation of the expertise of a skilled strata manager – GK Strata have been managing our block of 11 apartments for many years. The apartments are relatively old (built in the 1960s) so GK has had on-going minor building issues to navigate and have always provided an excellent service. Recently I had a company renovate my bathroom and kitchen which turned into a nightmare that impacted on other… Read more ·  1

tenants in the building. I was overseas and Sebastiano Torrisi, our strata manager did an outstanding job on navigating complex and difficult issues between tenants, the building renovating company, and real estate managing agents. His handling of the issues were above and beyond standard service practice. The matter is still on-going and Seb has demonstrated professionalism, efficiency and complete diligence on this matter, which I alone could not have navigated. Given the exponential increase in apartments in Sydney and complex strata laws I hugely appreciate the expertise of a skilled strata manager such as Seb Torrisi.

GK Strata: Daniel Russell-Cooper – I have owned a unit in Milsons Point (in a complex of 75 units) since 2010, and Daniel Russell-Cooper has been our manager throughout the intervening period. Over the years, the building has faced some significant challenges – financial, technical and legal. Daniel has been unfailingly focused and professional in providing well-researched and… Read more ·  3

dependable advice to the Strata Committee and in giving effect to the Committee’s directions in meeting those challenges, in addition to carrying out the more routine duties associated with strata management. All tasks (maintenance, repairs, the preparation and circulation of strata records, arrangements for statutory compliance matters such as building-wide smoke detector testing etc) are carried out promptly and without fuss. Emails and phone calls are responded to courteously and, above all, helpfully and informatively. GK Strata’s back-office services (financial reports etc) have been consistently reliable and trouble-free.

I have an interest in another, relatively small strata complex on the North Shore – one comprising only 6 units. When the services of a previous strata company went from bad to worse, I had no hesitation in recommending GK Strata Management to my fellow owners. That was several years ago, and everything has gone smoothly since then.

I have no hesitation in recommending GK Strata Management, and am happy to place on record my particular appreciation of Daniel’s services. He is goal-oriented and gets results, bringing to his role exceptionally high levels of enthusiasm, energy, perseverance and professional knowledge.

22-24 Wassell St Matraville – As Secretary and Treasurer of the Strata committee and owner of townhouse 70/ 22-24 Wassell Street Matraville, I would like to extend my sincerest praise and appreciation to Sebastiano Torrisi for his hard work, effort and attention to detail in managing our complex. He has showed honesty, integrity and always addresses our requests promptly and… Read more ·  1

efficiently with the interest of each individual owner at heart. Many owners and tenants in the complex have have contacted me on several occasion to express their appreciation and satisfaction of Sebastiano’s management services and responsiveness. I would also like to thank GK Strata Management and the PICA Group for their attention to detail in regards to compliance and legislation - You help us make our complex which is our home and greatest asset a safer and enjoyable place to live. Residents feel safe and assured that they are are in good hands. I would also like to extend a special thanks to Frances and the GK repairs team for being responsive and on the ball at all times addressing emergencies, urgent and general repairs with professional care. We are content to have consistency, continuity and proud to have a winning team as our Strata Managing Agency.

Yours Sincerely,

Randwick Councillor and Owner 70

Carlos Da Rocha

Keep Up The Great Work

Having worked as a building manager for many years, I have dealt with many strata companies, both professionally and personally. GK Strata easily wins hands down! If you are reading these reviews doing research to change your existing strata company, do not hesitate. Go with GK Strata now. Our Strata Manager, Marlena Basa never ceases to impress… Read more

me with her professionalism. Emails and work orders are attended to very promptly, her knowledge of strata laws extensive. She is a pleasure to deal with. Congratulations Chris on having built up such a wonderful team.

Great Strata Management – As the owner of a busy facility management services company, we deal with many different strata management offices throughout Sydney. GK Strata has to be one of our favorite companies to work with. Their Repairs Team is very responsive and professional, and by the volume of work we are getting from them, it is evident that they take great care of their schemes. I would not have any hesitations in recommending them

Grateful for the service – Grateful for the service of our Strata Management Daniel.Russell-Cooper@gkstrata.com.au over the years, we have been lucky to have a genuinely caring Strata Manager. He responds asap, and acts on our requests in a professional, timely manner. He remains focused even when difficult issues arise within residents situations. He is happy to give time to discuss situations. GK team in general are always easily contactable. Happy client ..

Disinterested in everything except their fees – Despite 2-3 years of emails and meetings which go no where, this company has done nothing to pursue warranties for failed building works or resolve building issues. Instead it hides behind pending changes to building regulations as an excuse to do absolutely nothing. If you are considering changing Strata management DO NOT use these people, you will regret it for ever.

Have done nothing about chain smoking tenant – Been living next to a chain smoking renter for the past 12 months in a non smoking apartment complex. GK have been made aware of these tenants many many times and the tenants continue to do so because no action has been taken by GK. The continual negative impact on my quality of life and still my neighbour sits on the balcony chain smoking while… Read more

I have to endure the smell or do without fresh air because they have done nothing about the situation.

Certainly depends on who the strata manager is: – A little better customer communication and help would be useful from [name removed]. Hard to get feedback thru GK from current SC - dont know if what is going on in this Strata.

Joseph Akkary - GK Strata – Although Joseph has only been managing our strata scheme in the last 6 months, I have found him responsive to our strata's needs as well as general enquiries. While we are still in a lockdown mode, Joseph is always prompt in email or phone communication. So far so good!

Joseph Akkary@ GK Strata – Joseph took over the role of Strata Manager of our property ~6months ago. I have been very impressed with his level of professionalism and commitment from the get-go. Jospeh has been open and transparent in his communications and always does what he says he will or is asked of him by the committee in a timely manner. We are fortunate to have Joseph as our strata manager.

Joseph Akkary @ GK Strata – This is a review for Joseph Akkary at GK Strata. Joseph is pure gold foreman material. Excellent communications and pleasant manner. He is a major asset to this company and will go a long way.

Chairman of Owners' Corporation review of Josh Moses at GK Strata – It isn't easy to find a good strata management company let alone a good strata manager within it. Josh Moses from GK Strata ticks the box. Josh is knowledgeable, professional and easy to work with despite, like most strata managers, having a heavy workload. I would highly recommend him.

Highly recommend GK Strata Excellent Strata Service – I always recommend GK Strata to our clients looking for a Strata Managing company. They are a great team of Strata managers with extensive experience and accounts people who keep the accounts in excellent order.

REBECCA HOLTZ excellent – I can't recommend Rebecca Holtz highly enough at GK Strata. Friendly, efficient, factual, but also generous with her time (read - great customer service) to discuss any issues related to our complex, even when there are many issues to get through.

Heather Li – Competency coupled with pleasantness makes for an excellent Strata Manager. Heather inspires confidence with her assessment of a situation and responsiveness to enquiries and matters requiring attention. We’re in good hands. Show reply

SHOCKING SHOCKING SHOCKING – Our building has been without a reliable hot water service for a few months now. GK Strata has been approached by multiple agents. They have shown no interest in sorting out the problem and are completely ignoring the requests from agents

Great support and service from our Strata Manager Alain Gai – As the treasurer of 62-64 Dudley St, Coogee I’d like to commend Alain Gai for his excellent service as our Strata manager. During his association with our block, Alain has maintained a close familiarity with our property and this has greatly assisted us in getting things done in a prompt and efficient manner. Alain is both professional and… Read more ·  1

personable and this makes working with him for the good of our block a pleasant experience. Alain is always available to assist with our questions and advises as required and thus he is valuable asset in support of our block. As a Strata Committee member and treasurer, I am pleased to recommend Alain Gai as an excellent Strata manager.

Strata Manager far superior than most – As a property manager and also owner, I have worked with a lot of strata managers and strata companies over the past 20 years. Alain Gyi from GK Strata Management has been far superior than most I have encountered. He is extremely efficient, prompt to action items and very professional. The building in which I reside has undergone some major works… Read more ·  1

and battles and Alain has really been pushed to the limit. He maintains a strong work ethic, continues to provide sound advice and has been a pleasure to work with. I would highly recommend Alain to anyone looking for a new strata manager.

OUTSTANDING SUPPORT FROM GK STRATA AND STRATA MANAGER – Many, many, many thanks to GK Strata and in particular our Strata Manager Josh Moses! Josh's professionalism and attentiveness has made living in our place extremely enjoyable knowing that Josh and JK were behind us in every aspect to our building! No task is too small and Josh was quick to help us during a weekend when our damaged hot water… Read more ·  1

heater broke during the winter! That is just one of many incident's we have had! Thank you very much for your continued support and quick responses to our every need! Regards, Lou

Quick turn around – GK Strata were very quick to respond to and resolve a matter I brought to their attention. This provided a good result to an issue that could have caused much conflict amongst the residents of our unit block. Show reply

Excellent performers compared to other Strata Managers – I have worked on strata committees for many years and we’ve found it difficult to change from our former poorly performing Strata Managers. About a year ago we changed to GK Strata after getting some excellent personal reviews. Well what a breath of fresh air and how wonderful have they been. They are responsive and professional in their… Read more ·  1

service and they are also technically astute and able to provide sound advice to Committees. I strongly endorse our change to GK and would recommend other disgruntled Committees give GK Strata an opportunity to help them

A great strata management team – GK have provided excellent support during a time of conflict with a number of owners in our Strata. As with any strata, personalities can sometimes clash and GK has proven highly experienced in assisting the Strata Committee to negotiate an outcome for the betterment of all owners. In addition to assisting with internal conflict, they have also proven technically proficient, helpful and very professional. I thoroughly recommend them. Show reply

This is so spot on – After trying to get clarification by email and phone to unsubstantiated allegations from SC and GK I was informed that I had sent too many emails and warned that I would be billed or taken to appropriate body. GK strata manager did not follow on their information note regarding "how to complain/report a breach of by-law" and did not try to contact… Read more

me regarding the matter. I was named in minutes of the SC without any warning and immediately the issue was escalated to legal proceedings.

Don't believe anything – We have had nothing but bad experiences from GK Strata. I think the favorable reviews on this site have been fabricated by that company themselves. GK fail on every level- their communication is poor, their ability to guide through issues is non existent, they are slow at repairs/maintenance and they are a financial rip-off. For more realistic… Read more

comments see Google reviews about GK Strata. Now you watch... the manager will post a response to my comments above saying how concerned they are about our negative experience and to call and discuss the matter. It's all a hoax... if you call nothing changes... it's just facade to fool the public! Don't believe the positive reviews and just stay away from this unprofessional lazy disorganized mob.

53-59 Great Buckingham St; Redfern – We changed to GK Management over a year ago and have been very pleased with the services provided. Joshua Moses our strata manager has been excellent. He managers our old warehouse with mutilple owners with great patience and diligence. It's an aging factory that requires a great deal of attention and Josh has done a fine job with all the maintenance and services. Kind Regards, Glenn Gilsenan -Architect Show reply

Dedicated service from Stacey Hofmeester – Stacey provides an excellent service in being the Strata Manager for our building. She responds quickly, is highly knowledgeable, communicates well and takes action as required. I can highly recommend her after experiencing a number of other Strata Managers. Show reply