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GMHBA Health Insurance

GMHBA Health Insurance

4.2 from 314 reviews · View Statistics

Reviews

  • Value for Money
    3.9 (94)
  • Transparency
    4.2 (84)
  • Customer Service
    4.4 (94)
  • Claim Resolution Time
    • <1 week (40)
    • 1-2 weeks (20)
    • 2-4 weeks (4)
    • 1-2 months (1)
    • 3+ months (5)
  • Claim ApprovedYes (73) · No (4)
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Kerry King

Kerry King Greater Melbourne (Outer), VIC

  • Verified customer

If I could give a negative score I would

published
Value for Money
Transparency
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  • Verified customer

Always peace of mind with GMHBA

published

Once I found GMHBA (who?) some 25 or more years ago (it is probably longer), we have stayed with the same Cover (Hospital and Extras) with confidence and satisfaction. I have never looked at what the 'others' may be offering since joining GMHBA. It feels to me like I am part of a family.

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

Hasso

HassoSouthwest, VIC

  • Verified customer

Very good organisation

published

We are very happy with our policy as it covers us very well with the issues I have had over the past couple of years.
All claims have been dealt with very promptly and have not had any issues.
Have been a member for approx 20 years and happy with the professional manner of the staff.

Incentivised ReviewNo
Claim MadeNo
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Review collected in partnership with GMHBA Health Insurance

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David

DavidDarling Downs, QLD

  • Verified customer

We are very satisfied with GMHBA Health Insurance

published

The policies are good value and easy to set up and change as needed.
Telephone stall are always most helpful and knowledgeable.
We have been with GMHBA since 2005, when we changed from Medibank Private.
We have a Singles Policy each to suit are separate needs.

Incentivised ReviewNo
Claim MadeNo
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Review collected in partnership with GMHBA Health Insurance

Brian C.

Brian C.Greater Melbourne (Outer), VIC

  • Verified customer

Excellent Hospital Cover overall @ reasonable costs with good range of partnered Hospitals.

published

Good value Cover & inclusions, easy to communicate with actual staff/persons. Easy re Claims with good actions taken & resolved = satisfied customers over our years with GMHBA & would recommend for Overall Cover Hospital/Medical.

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

Deb

DebIllawarra, NSW

  • 2 reviews
  • Verified customer

Great value

published

A wide range of policies at very competitive prices. Excellent customer service and easy to set up a policy and claims. Any queries are answered promptly. We have been with GMHBA for about 3 years now.

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

  • Verified customer

Great organisation.

published

I have been with GMHBA for over 20 years. Easy claim submission and process. Website easy to use. Staff very easy to talk to and knowledgeable about claim details and policy content.

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

Darryl C.

Darryl C.South East Queensland, QLD

  • Verified customer

Happy with their medical cover

published
Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

  • Verified customer

Great Company. Happy with service, always friendly and helpful. I have recommended GMHBA to many of my friends.

published

The policy is good value. The staff in the office at Hoppers Crossing were wonderful. They explained everything and helped us with the best policy appropriate for us. Unfortunately the office is no longer here , that’s the only thing we are not happy with. We’ve been with them for 5 years.

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

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  • Verified customer

Good to have affordable Health Cover Insurance

published

Good Value,
Yes lodged a claim, resolved within two weeks,
Been with GMHBA for about 15-20 years
We review each year or second year so to get the best deal
Happy this year to stay with GMHBA.

Incentivised ReviewNo
Claim MadeNo
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Review collected in partnership with GMHBA Health Insurance

John

John

  • 3 reviews
  • Verified customer

Membership has been a valuable asset over the years

published

30 years membership meant a lot of money laid out in the early years but several health issues in the past ten years means we have been adequately covered and peace of mind has been of enormous value.

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

Leigh M.

Leigh M.Southwest, VIC

  • Verified customer

Too many rebateables.

published

On line claims excellent. Range of services covered too many and some of very doubtful medical efficacy Naturopathy is an extension of primitive medicine and is almost entirely un- substantiated.

Incentivised ReviewNo
Claim MadeNo
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Review collected in partnership with GMHBA Health Insurance

Anne42

Anne42Hunter Region, NSW

  • 2 reviews

Good Policy

published

Extras good value but unable to claim exercise classes etc because I have had this policy for a long time, approx 22 yrs. very easy to set policy up. Staff helpful.

Value for Money
Transparency
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tasha0039

tasha0039South East Queensland, QLD

  • 2 reviews
  • Verified customer

Very Happy

published

I think my policy is good value for money. I have been with GMHBA for around one year and have no complaints. The amount paid for my dental treatment is very good. Thank you.

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

bobfeatherston

bobfeatherstonPerth, WA

  • 2 reviews
  • Verified customer

Insurance works but working with head office is problematic

published

I have been with GMHBA for more than thirty years and have found their insurance works well in claiming for all of my medical requirements but when I have tried to claim for the remainder of my Connect Rewards I have found problem after problem. I think the web sit could be made a bit easier to navigate.

Value for Money
Transparency
See all answers

Review collected in partnership with GMHBA Health Insurance

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Stuart

StuartGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 1 like
  • Verified customer

Just another Insurer that takes and gives little in return.

published

Policy was not good value. A recent experience showed me that GMHBA offered me nothing more than my previous Insurer, I was extremely disappointed in the service provided. Not happy.

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

  • Verified customer

Good local service and generally good refunds

published

..The local Warrnambool Office of GMHBA has always very helpful and pleasant. One of our reasons for being with GMHBA is this local face to face access. The range of refunds available are at least comparable with other funds and the transparency is excellent.

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

  • Verified customer

I have been a Member since 1956 and I have always felt GMHBA has been good for me .

published

As stated above we have been members for a long time , the claim system which is now " online " is a big improvement on the old system of filling out forms and posting it in .

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

Helen

HelenSouthwest, VIC

  • 2 reviews
  • Verified customer

Came to the rescue!

published

During the pandemic and stood down from work GMHBA offered me a hold on payments which I accepted, but when I needed surgery, just one phone call to the helpful staff at GMHBA I was able to get my surgery with all benefits. I honestly don't know what I would have done if it had not been for them. I would encourage everyone to join GMHBA.

Transparency
Customer Service
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Review collected in partnership with GMHBA Health Insurance

rob k

rob kSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

a terrific not for profit health insurer

published

What is seldom pointed out is that GMHBA is part of a coalition of 5 health unsurers including Defence Health. It is no fly by night organisation. The only way it can be better, actually, is if one lives in Victoria where it is based. This is a good deal especially for Dentistry. I wish it could set up facilities in other states. Nonetheless, it is terrific. As a not for profit facility they do listen to their members. Additionally they are very good value. I have done the rounds of the biggies, as I grew older and became pension dependent. I can guarantee it.

Value for Money
Transparency
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Review collected in partnership with GMHBA Health Insurance

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Questions & Answers

Elke

Elkeasked

Is varicose vein treatment covered in the Bronze Plus Insurance package? It is not clear. It does not mention veins, only blood.

1 answer
Jann
Jann

Try ringing them on their 13hundred number and asking.

Joyce H.

Joyce H.asked

How do I claim on a podiatry paid account ,I am in gold class over the internet

1 answer
Jann
Jann

Contact GMHBA and they can send you a direct link to send a photo image of the account. Very easy and payment is usually in your account within 1 - 2 days. Then each time you make a claim you use that same link.

john m

john masked

how much is your top hospital and silver exras cover we donot need pregnancy

2 answers
John
John

$320 amonth a couple

George D.
George D.

We pay annually and expect to pay mid 4k this year

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