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GMHBA Health Insurance
Kerry King Greater Melbourne (Outer), VIC
- Verified customer
If I could give a negative score I would
I unfortunately joined GMHBA over two years ago, big mistake!! I joined with the purpose of having a total knee replacement (TKR) which I had, at a private hospital in November 2020. I specifically joined GMHBA so I could take advantage of the 'at home rehabilitation service' which is regular practice after a total knee replacement. I specifically asked before joining if I was eligible and was told by GMHBA that I would receive at home care. After my operation GMHBA declined my claim, not once, not twice but three times. My surgeon, physiothe...
Read morerapist and G.P. all wrote to GMHBA questioning why I was not receiving at home rehabilitation services, which is regular practice. I was unable to drive for 6 weeks so I had to rely on friends or family to get me to and from my physio appointments. I then requested that I would be happy to go to a rehabilitation center for the first two weeks but they declined that as well. I contacted GMHBA and requested that I hear the 'original recording' of my phone call when I joined but they declined that request as well. DO NOT JOIN GMHBA they promise the world and deliver nothing. The laughable thing is they sent me an 'exit email' to me so I can forward it to my new health insurance provider and guess what.....it states in their email that I am 'entitled to rehabilitation'...what a joke, they don't have a clue about what they're doing...run, do not look back and go somewhere, anywhere else!!!- Verified customer
Always peace of mind with GMHBA
Once I found GMHBA (who?) some 25 or more years ago (it is probably longer), we have stayed with the same Cover (Hospital and Extras) with confidence and satisfaction. I have never looked at what the 'others' may be offering since joining GMHBA. It feels to me like I am part of a family.
Review collected in partnership with GMHBA Health Insurance
HassoSouthwest, VIC
- Verified customer
Very good organisation
We are very happy with our policy as it covers us very well with the issues I have had over the past couple of years.
All claims have been dealt with very promptly and have not had any issues.
Have been a member for approx 20 years and happy with the professional manner of the staff.
Review collected in partnership with GMHBA Health Insurance
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DavidDarling Downs, QLD
- Verified customer
We are very satisfied with GMHBA Health Insurance
The policies are good value and easy to set up and change as needed.
Telephone stall are always most helpful and knowledgeable.
We have been with GMHBA since 2005, when we changed from Medibank Private.
We have a Singles Policy each to suit are separate needs.
Review collected in partnership with GMHBA Health Insurance
Brian C.Greater Melbourne (Outer), VIC
- Verified customer
Excellent Hospital Cover overall @ reasonable costs with good range of partnered Hospitals.
Good value Cover & inclusions, easy to communicate with actual staff/persons. Easy re Claims with good actions taken & resolved = satisfied customers over our years with GMHBA & would recommend for Overall Cover Hospital/Medical.
Review collected in partnership with GMHBA Health Insurance
DebIllawarra, NSW
- 2 reviews
- Verified customer
Great value
A wide range of policies at very competitive prices. Excellent customer service and easy to set up a policy and claims. Any queries are answered promptly. We have been with GMHBA for about 3 years now.
Review collected in partnership with GMHBA Health Insurance
- Verified customer
Great organisation.
I have been with GMHBA for over 20 years. Easy claim submission and process. Website easy to use. Staff very easy to talk to and knowledgeable about claim details and policy content.
Review collected in partnership with GMHBA Health Insurance
Darryl C.South East Queensland, QLD
- Verified customer
Happy with their medical cover
My policy has always been nearly perfect- Dental benefits not so good-don’t keep up with inflation, not the best with benefits. All other areas excellent ie Physio/Chiro/ Remedial Massage/ Acupuncture/ Optical/Podiatry and others. Unfortunately the ULTRA Extra is not available anymore and with 80% payout it’s been so good. New plans give 75% payout but premium is less...may consider swapping policy to Gold...would need to do the Maths. No dramas lodging claims, always extremely helpful courteous staff, very professional. Been with GMHBA now fo...
Read morer 10 years, won’t swap to anyone else. Have been told by many that it’s a much better fund than many larger private health funds, and I like it because it’s member owned...they’re always more interested in the members and what they need. DC BrisbaneReview collected in partnership with GMHBA Health Insurance
- Verified customer
Great Company. Happy with service, always friendly and helpful. I have recommended GMHBA to many of my friends.
The policy is good value. The staff in the office at Hoppers Crossing were wonderful. They explained everything and helped us with the best policy appropriate for us. Unfortunately the office is no longer here , that’s the only thing we are not happy with. We’ve been with them for 5 years.
Review collected in partnership with GMHBA Health Insurance
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- Verified customer
Good to have affordable Health Cover Insurance
Good Value,
Yes lodged a claim, resolved within two weeks,
Been with GMHBA for about 15-20 years
We review each year or second year so to get the best deal
Happy this year to stay with GMHBA.
Review collected in partnership with GMHBA Health Insurance
John
- 3 reviews
- Verified customer
Membership has been a valuable asset over the years
30 years membership meant a lot of money laid out in the early years but several health issues in the past ten years means we have been adequately covered and peace of mind has been of enormous value.
Review collected in partnership with GMHBA Health Insurance
Leigh M.Southwest, VIC
- Verified customer
Too many rebateables.
On line claims excellent. Range of services covered too many and some of very doubtful medical efficacy Naturopathy is an extension of primitive medicine and is almost entirely un- substantiated.
Review collected in partnership with GMHBA Health Insurance
Anne42Hunter Region, NSW
- 2 reviews
Good Policy
Extras good value but unable to claim exercise classes etc because I have had this policy for a long time, approx 22 yrs. very easy to set policy up. Staff helpful.
tasha0039South East Queensland, QLD
- 2 reviews
- Verified customer
Very Happy
I think my policy is good value for money. I have been with GMHBA for around one year and have no complaints. The amount paid for my dental treatment is very good. Thank you.
Review collected in partnership with GMHBA Health Insurance
bobfeatherstonPerth, WA
- 2 reviews
- Verified customer
Insurance works but working with head office is problematic
I have been with GMHBA for more than thirty years and have found their insurance works well in claiming for all of my medical requirements but when I have tried to claim for the remainder of my Connect Rewards I have found problem after problem. I think the web sit could be made a bit easier to navigate.
Review collected in partnership with GMHBA Health Insurance
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StuartGreater Melbourne (Metropolitan), VIC
- 3 reviews
- 1 like
- Verified customer
Just another Insurer that takes and gives little in return.
Policy was not good value. A recent experience showed me that GMHBA offered me nothing more than my previous Insurer, I was extremely disappointed in the service provided. Not happy.
Review collected in partnership with GMHBA Health Insurance
- Verified customer
Good local service and generally good refunds
..The local Warrnambool Office of GMHBA has always very helpful and pleasant. One of our reasons for being with GMHBA is this local face to face access. The range of refunds available are at least comparable with other funds and the transparency is excellent.
Review collected in partnership with GMHBA Health Insurance
- Verified customer
I have been a Member since 1956 and I have always felt GMHBA has been good for me .
As stated above we have been members for a long time , the claim system which is now " online " is a big improvement on the old system of filling out forms and posting it in .
Review collected in partnership with GMHBA Health Insurance
HelenSouthwest, VIC
- 2 reviews
- Verified customer
Came to the rescue!
During the pandemic and stood down from work GMHBA offered me a hold on payments which I accepted, but when I needed surgery, just one phone call to the helpful staff at GMHBA I was able to get my surgery with all benefits. I honestly don't know what I would have done if it had not been for them. I would encourage everyone to join GMHBA.
Review collected in partnership with GMHBA Health Insurance
rob kSouth East Queensland, QLD
- 3 reviews
- Verified customer
a terrific not for profit health insurer
What is seldom pointed out is that GMHBA is part of a coalition of 5 health unsurers including Defence Health. It is no fly by night organisation. The only way it can be better, actually, is if one lives in Victoria where it is based. This is a good deal especially for Dentistry. I wish it could set up facilities in other states. Nonetheless, it is terrific. As a not for profit facility they do listen to their members. Additionally they are very good value. I have done the rounds of the biggies, as I grew older and became pension dependent. I can guarantee it.
Review collected in partnership with GMHBA Health Insurance
Questions & Answers
Elkeasked
Is varicose vein treatment covered in the Bronze Plus Insurance package? It is not clear. It does not mention veins, only blood.
Joyce H.asked
How do I claim on a podiatry paid account ,I am in gold class over the internet
1 answer
Contact GMHBA and they can send you a direct link to send a photo image of the account. Very easy and payment is usually in your account within 1 - 2 days. Then each time you make a claim you use that same link.
john masked
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