2GMHBA Health Insurance

GMHBA Health Insurance

 Verifiedgmhba.com.au
2GMHBA Health Insurance
4.2

459 reviews

PositivevsNegative
82% · 37654 · 12%

Claim Resolution Time
  • <1 week
  • 1-2 weeks
  • 2-4 weeks
  • 1-2 months
  • 3+ months
Claim ApprovedYes · No
Value for Money
4.0
Transparency
4.2
Customer Service
4.4

Reviews

459 reviews
SummyKim
SummyKimSouthwest, VIC5 posts
 

Bad experience

What a joke their app is. I can’t even log in with email. Tried everything, and even rang the useless 1300 number. No help whatsoever. My poor mum is 83 and unable to read print anymore, so I tried on her behalf, but bc I’m not ‘nominated’ or something, they’re unable to help - in any way!!!!!! How pathetic. Deleted the app faster than a New York minute. I’m so sick of useless companies like these that just pass the buck at every turn. AVOID. Show details
gogs2
gogs2Australia2 posts
 

Rip offs

I had been a member for over 25 years and had made only a few claims. I needed to have major dental treatment done so I contacted GMHBA to increase my level of cover. I was told that I had to wait 12 months before I could start any treatment, that’s 12 months of paying at the higher level before anything was done.
Plus, I required bilateral total knee replacements and wanted to go through the private system. After finding out the costs that I would be paying I went through the public system and didn’t fork out a cent. I only had to wait 6 weeks for a bed.
GMHBA do not care about their policy holders at all. Show details
Fangarang
FangarangFar North Queensland, QLD17 posts
 
GMHBA Health Insurance
GMHBA Health Insurance   DM   
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HI, we are sorry to hear of your experience. I understand you are no longer with GMHBA but I would really love to understand what has happened and ensure it doesn't happen again. Would you be ok if I reached out privately to understand? Thanks, Alex

Old boy
Old boyNarrabundah 2604, ACT5 posts
 

GMHBA not suitable for ACT residents

In many ways the fund has been good over the many years I was a member until nearly six years ago. GMHBA still does not have a “free free arrangement” with Capital Pathology, the predominant provider in Canberra for in hospital pathology tests. I got a rude shock when I got bill of over $2,000 from Capital Pathology following my heart bypass surgery. If I was a member of most other funds I would been covered. Be warned. Show details
Value for Money
Transparency
Customer Service
Liz T.
Liz T.South East Queensland, QLD2 posts
 

Beware

This provider will only pay one claim per day. This information is not included in the fact sheet but is in the policy and rule's documents. Show details
Ribka
RibkaSydney, NSW
 

Wrong info

Customer service gave wrong info about AIA vitality. Made me waiting for one month to get to AIA program. Show details
GMHBA Health Insurance
GMHBA Health Insurance   DM   
More

HI, we are sorry to hear you haven't been given the information you needed. We would love to follow this up for you and understand what went wrong. Could you please call our team on 1300 477 026? Thanks, Alex

Anna Davidson
Anna Davidson3 posts
 

Rubbish, dont buy it

They set unreasonable policy so that you cannot claim the benefits you have paid for. Show details
GMHBA Health Insurance
GMHBA Health Insurance   DM   
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John
JohnSouthwest, VIC2 posts
 

Hospital Treatment

I joined GMHBA 2 years ago and I have had 2 private hospital admissions this year with no issues. Good value and easy processes :) Show details ·  1
Transparency
Robert W
Robert W
  Verified

I needed help and got pre existing condition

I needed help and support and received nothing but process to determine how my condition could be classed as pre existing condition
If I had known that I would have stayed where I was . Show details
GMHBA Health Insurance
GMHBA Health Insurance   DM   
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John R
John RHobart, TAS19 posts
  Verified

Fantastic fun

I have always had a great experience with Gmhba. The fund has a great policies and I have never had any issues, after a couple of health battles GMHBA have always paid my claims promptly and efficiently and have always had my back. I give them 10 stars. Show details
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richard
richard3 posts
  Verified

Great product

Love this level of hospital cover and the premium is a great price Show details ·  1
Liza
Liza
  Verified

Very happy, wouldn't want to be without it

Happy with the service and the quick turnaround with my claims. I have been with GMHBA for over 15 years Show details ·  1
Value for Money
Transparency
Hugh
Hugh
  Verified

Great Support

Been with GMHBA many years. Very supportive. No real complaints Show details ·  1
Value for Money
Transparency
Timothy
Timothy
  Verified

The members fund

The members own the fund and all profits lie with the members. Show details
Magdalene
Magdalene
  Verified

Not getting our monies worth

When it goes up again we’ll be canceling our insurance, thing are very tight and cannot afford it any more. Show details
GMHBA Health Insurance
GMHBA Health Insurance   DM   
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Questions & Answers

Lynette Rochow
Lynette Rochow

What am I covered for

Marlene K
Marlene K

Does GMHBA cover some/all the cost of blood pressure monitors

Wilma S.
Wilma S.

Which A C T pathology groups do GMHBA have agreements with . I would like to join but have read reviews which Suggest ACT residents may be disadvantaged .thank you Wilma

Old boy
Old boy  

Capital Pathology has the bulk of the business in the ACT. Only a problem if you are hospitalised and lot of blood tests were done, as in my case. I am not sure if GMHBA has no fee agreements with others in the ACT.

Wilma S.
Wilma S.  

Thanks for your response . Perhaps GMHBA could clarify this .

Anonymous.762
Anonymous.762  

Please tell me, how long do GMHBA take to decide to give you a hospital claim?

See all GMHBA Health Insurance questions

Details

About GMHBA Health Insurance

GMBHA is a regionally based, Australian not-for-profit health insurance company. It is 100% member-based and has been operating since 1934.

They offer hospital cover and extras cover, with varying levels of cover to suit different needs.

GMBHA has partnered with AIA Vitality, a wellbeing program that rewards you for healthy behaviours. That means when taking out certain types of cover with GMHBA, you can get rewards and discounts on flights, gyms, spas and more.

Points of praise:

  • Most reviewers found that the customer service at GMHBA was excellent, citing helpful staff who walked them through the claims process as well as speedy responses to emails reviewers have sent.
  • Many also reported that their cover was very good value.
  • Reviewers were particularly happy with the quick turnaround of their claims.
Visit official website

Contact info for GMHBA Health Insurance

  • ABN: 98004417092
  • AHIFC: GMH

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