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Go Vita

Go Vita

2.9 from 19 reviews · View Statistics

Reviews

2.9

19 reviews
4
(0)
3
(0)
2
(0)
  • Product Quality
    4.0 (7)
  • Return Claim MadeYes (0) · No (8)
  • Customer Service
    3.9 (7)
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Difficult Staff Member - Springwood, Blue Mountains

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSpringwood, NSW
See all answers
Ali H.

Ali H.Metropolitan Adelaide, SA

Great staff

published

Great staff always well stocked. I love that they have a naturopath in store to offer expert advice and iridology. I could recommend the Marion and Colonnades stores in SA for this service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMarion and Colonnades
See all answers
1 comment
Go Vita
Margaret L.Go Vita

thanks for the shout out! All our stores are independently owned and operated – thanks for supporting local business!

PHYLLIS

PHYLLISPerth, WA

Delivery.

published

Being over 80 and not able to get to the shops at the moment,I was able to get 2 deliveries by very nice assistants, on asking today could I get a delivery from the Curumbine shop I was told in no uncertain terms no deliveries
even though I said I had deliveries before., all the other assistants I have dealt with over the years have been fantastic. I have spent a lot of money in this store but in future will spend my money elsewhere.

Incentivised ReviewNo
Return Claim MadeNo
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Florence Cochran

Florence CochranPerth, WA

  • 3 reviews
  • 1 like

Helpful staff

published

I love visiting my local Go Vita, even if I know exactly what I need I always enjoy having a look around at products and maybe find something new.

Staff at my store are always helpful and insightful, I have specific health concerns and dietary needs which has been made easier thanks to advice and options in this store.

Items can be a little pricey which is pretty consistent when you have to eat a particular diet so much of a much-ness.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationInnaloo WA
See all answers
1 comment
Go Vita
Margaret L.Go Vita

Thank you Florence for the great review!

Bazza1957

Bazza1957Wyoming

  • 2 reviews
  • 4 likes

Great range & knowledgeable staff

published

Great range & knowledgeable staff. My local store on the Central Coast has naturopaths & nutritionist so I always know that I am getting the right advice. Will be going there again.

Incentivised ReviewNo
1 comment
Go Vita
Margaret L.Go Vita

Great to hear Bazza1957!

Happy Customer

Happy CustomerCentral Highlands and Goldfields, VIC

I have been a Go Vita customer in Ballarat Vic for many years.

published

The staff are always happy, helpful and go out of their way to make my visit pleasant and satisfying. The shop has grown and so have the amount of staff on the floor but I have still felt like the customer comes first. As the shop now offers a wider range of products it is even easier to find all I need. Thanks and keep up the excellent service and variety.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBallarat Vic
See all answers

The reviewer stated that an incentive was offered for this review

Fantastic

published

Fantastic health and wellness options available at the Frankston Bayside Go Vita store. Loads of health products. Very knowledgeable, friendly and helpful staff. Always love visiting to see what’s new.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationFrankston Bayside
See all answers

Rats in the Store at Burwood 1

published

Burwood 1
Went for a quick shopping trip and walk past your Store and saw to my disgust a fat live Rat in the window and one the floor !!!
( Store was closed)

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBurwood
See all answers
Bec

BecGreater Melbourne (Outer), VIC

  • 2 reviews
  • 3 likes

Berwick Go Vita

published

I shop at Berwick GoVita for all my health food needs. The range of products and the staff are so knowledgeable I wouldn't go anywhere else. There seems to always be a professional naturopath on whenever I go. Outstanding service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBerwick
See all answers
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Perfect service at Berwick store

published

I shop at my local Berwick store and I find them to be helpful and attentive to my needs. the product range is quite spectacular as you can find all type of niche brands that are not easy to find and the prices are fair. I will continue to shop here for a long time. Thank you providing a wonderful service

Ana

AnaMelbourne

Dandruff shampoo

published

I have been to knox Go Vita store. Lady recommended shampoo for dandruff and when I used its totally watery and gave me too much itchy scalp.

Ausbuy

AusbuyM

  • 5 reviews
  • 6 likes
  • Verified customer

Never shop at Go Vita no refunds

published

My wife purchased some vitamins for me from the Berwick Go Vita.
I did not need these vitamins, so I went to return these items for refund only 3 days after purchase.
The manager at the Berwick Go Vita refused giving me a refund, and only offered a store credit.
We do not live locally to this store and do not shop in that area, so the store credit was not a convenient option for me.
Also when I checked online prices against Go Vita's prices, the vitamins were 30-40% cheaper online.
If you want bad customer service and overpriced vitamins shop at the Berwick Go Vita.
Now I am stuck with these overpriced vitamins.

Marialuisa

MarialuisaGreater Melbourne (Inner), VIC

  • 7 reviews
  • 3 likes

Epping Vic store bad management and sevice

published

Purchased black hair colour was told it will wash out to brown my natural colour and it didn’t. When I explained this to Staff member she refused to help me. Then her manager Harshe butted in and said no we won’t exchange. I asked nicely as I was given incorrect advice. She refused to change it. I just wanted brown. After spending lots of money on vitamins I won’t be back. She treated me poorly and I advised I will contact consumer of law. As the product is unopened and untouched. Bad service. Won’t be back.

Pam

PamPerth

Deceptive customer offer

published

Expired Products, Racist Behaviour in Glen Waverley Store.

published
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Bradstone

BradstoneBrisbane

  • 29 reviews
  • 20 likes

Wrong Product

published

I asked for a specific type of water bottle at the Myer Centre Brisbane store. It was wrong, so I took it back. Staff were basically dismissive and rude. They offered to sell me the correct product as well. but no refund or exchange. Way to look after your customers folks. Looked around, and found what I wanted elsewhere, better product, and cheaper! Note to self. Look online before visting GoVita.

Hughes

HughesMain beach

  • 3 reviews
  • 2 likes

Sick of being overcharged.

published

Have happily purchased from GoVita Southport for several years but they have moved premises and both times I have tried to purchase from their new shop I have been overcharged. First time I had to go all the way back to the store to question the cost and they refunded me. This time I was quoted a higher price than the shelf price on two products despite the fact that it was also meant to be a 21% discount day. I will NOT be going back. If I hadn't checked I would have been overcharged again!

ytsim

ytsim

  • 18 reviews
  • 15 likes

Fantastic service

published

Always love going into any of these stores, friendly staff and they always stock everything I'm looking for. I can't fault them.

Sammie

SammieGold Coast

  • 21 reviews
  • 26 likes

Good advice, service and better prices than a bigger chain I was using

published

There was a certain muesli I loved and was hard to find. I could buy it at this Mermaid Waters store cheaper than other health food stores. The manager would always try and get the stock I was after. I am certainly a good customer there and that is not just down to the prices, the service is friendly and knowledgeable. The store doesn't have fresh vegies but there is a good fruit and veg store nearby. I now make my own muesli with all the different tubs of goodies I can choose from.

Questions & Answers

Angelina A.

Angelina A.asked

Hi do you sell goli Apple cider gummies and how much does it cost ?

1 answer
Bazza1957
Bazza1957

All Go Vita stores are individually owned and operated - you would need to check with your local Go Vita store and see if they range it www.govita.com.au to find your nearest store.
thank you for the enquiry .

wayne martin

wayne martinasked

Do you sell Keto products with go BHB IN THE PRODUCT

No answers
Ash

Ashasked

Do you have garcinia suitable for vegetarians?

No answers

Get an answer from our members and Go Vita representatives

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