Goal Solar
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Jerry and his team did an excellent job. He was knowledgeable, explained everything clearly, and helped me choose the right setup for my needs. The installation was done efficiently, and they made sure everything was working perfectly before leaving. I especially appreciated their attention to detail and commitment to quality work. The system is… Read more
running great and has already made a noticeable difference.
I would highly recommend Goal Solar to anyone looking for reliable solar solutions. Thank you, Jerry, for the outstanding service!
I don’t usually do these, but I just wanted to say the team at Goal Solar were wonderful. I am Paul from Russell Island, Goal Solar recently installed a battery system for me. They listened to what I wanted, put everything in the right place, and made it all very simple & great price. I’m very happy — thank you.” Goodonya Luke, loved his work.
Goal Solar provided outstanding service while installing the battery and inverter at the My property. The team was punctual, efficient, and very professional. The system is running perfectly and I’m very happy with their work Jerry Was Humble .
Reviews with attachments
Had Goal Solar installed battery install was good they sold me blackout protection with quote over phone then denied it after many phone conversations denied it please get it in writing also have attached photo of system not using battery whilst it uses main power Please think twice before using Goal Solar
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I had a FoxESS battery system installed at my home by Goal Solar, and I’m very happy with the result. The Goal Solar team—especially James—was extremely helpful, answered all my questions, and worked within a reasonable budget. Show reply
I have been provided answers to all my questions and got what I consider as best value for money for our home needs from goal solar . Veronica from the sales team has always been available from start to finish and still in touch after installation for additional questions. Show reply
Overall, a very good experience with this solar company. There was an issue initially and things were a bit messy at one point, but the installer handled the situation really well and made sure everything was taken care of properly. The problem has now been fully resolved, and everything seems fine so far. I appreciate the effort and professionalism shown in fixing the issue. Happy with the service at this stage. Show reply
“Battery installation was smooth. There were a few minor issues, but overall a great experience. Show reply
They did a good job. My system was professionally installed about a month ago and it is working perfectly. No issues so far. I’m happy with the installation and I can easily recommend it to anyone Show reply
I contacted Goal solar and spoke to Veronica. Veronica asked about my roof solar and recommended a 42kw battery. Mark arranged the delivery of the gear and the crew turned up ontime and right day. The app is easy to use. I have to install a fence to protect the equipment from the weather. Show reply
Excellent work by Goal Solar! Fast and smooth along with a neat and clean installation, with unbeatable pricing. Special thanks to Veronica and her team for being so helpful and patient. Highly recommended! Show reply
highly recommended.. job well done and within time frame as discussed. Show reply
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Excellent service! The team was very friendly and patient explained the different battery options for me. I chose the Foxess 4.2kw battery and it's been performing great. Thank you so much Mark and Frank. The installation was quick and clean they even cleaned up their workspace. Highly recommended! Show reply
I am very satisfied, after the contract they installed it very quickly. Well done Show reply
We engaged Goal Solar for our solar system installation and were supported by Veronica throughout the process. She provided clear technical guidance and ensured we selected the most suitable system for our property. Although the process was lengthy, the installation was completed according to all required guidelines. The entire team was professional, and the pricing was very competitive. We highly recommend Goal Solar. Show details · 1
CAUTION!!!! Do not use this company as their after sales service is non-existent!!!! I am also a pensioner and had this solar system to help pay my bills but there is NO CARE FACTOR with this company!!! My original review of this company was good the system worked great for the first month only but after then it has been faulty. I have had an… Read more
issue with 1 array not working and after over 100 calls, texts and emails later it is still not fixed. They promise the world but never call back or try to help you at all, I changed my review to reflect this and this is the only phone call they have made to me they were from [Name Removed] who asked me to take down my previous review, and he would get it fixed ASAP after many contacts with [Name Removed], he finally agreed for me to get a local electrician on the 6th of this month to assess the issues with their system, it appears that the inverter is faulty and needs replacing. I sent the report and the bill to [Name Removed] as he asked but the bill wasn't paid until it was overdue (I was doubtful they would pay but I imagine they got sick of my calls), but I am still waiting for the faulty inverter to be replaced. I doubt if I ever get this solar system repaired, as they seem to avoid any warranty issues or refuse to call me back with an update. I am sick of trying to get this company to admit they have sold me a faulty system and refuse to take any steps to rectify the problems. My next step will be to contact the office of fair trading in Queensland and the Clean Energy Council.
Install went really well, neat job and the system’s working great. Only thing is the monitoring on the app still playing up a bit, but honestly I’m still happy with how everything else turned out. Panels look good, work was solid, and the guys were easy to deal with. Show reply
The team did a really good job and I’m happy with the system. The whole process was straightforward, and they made sure everything was working properly before leaving. Nice people to deal with and I’d be glad to recommend them Show reply
Latest follow-ups
I recently had a battery and inverter installed, and I’m very satisfied with the entire experience. From start to finish, the installation process was smooth and well-organized. Also My Sales Rep Brendon Give me Good Deal And Also Jerry Was humble And Kind.
Follow-up · Avoid they do not follow through on commitments
Thank you for your fantastic feedback! We’re so… Read more
Refused to refund deposit after I decided not to proceed. We did a quote and were advised to pay a fully refundable deposit, paid a deposit and then our situation changed a few days later. Countless messages to/from the owner [Name Removed] who constantly promised to refund the deposit which over a month later I have given up on.
Follow-up · They reluctantly refunded deposit after months of persistent requests, I assume hoping I’d give up or forget.
We’re sorry to hear about your experience and… Read more
Installation wa good team after that now its 3 and half months not sending the paperwork to the electricity provider to get paid for the grid feed of my soler batery. Have requested them many times but not solved yet. They asked me to turn the soler… Read more
power off though it was qorking and showing all the production and soler feed to grid. I did it now it shows zero production. I complained to them but still not sokved. The bateries are neo volt and panels are jhinko.
Follow-up · They still have not solved my probem. Very disappointed.
Thank you for bringing this matter to our attention,… Read more
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In-depth reviews
I held off posting this review to allow Goal Solar time to resolve the issues raised. After more than two months with no resolution or meaningful response, I feel it is important to document my experience. I purchased two solar batteries from Goal Solar. The first installation was acceptable, with only a minor delay due to the inverter arriving… Read more
late.
The second installation exposed serious problems with planning, communication, and quality control.
Key issues included: • Installer repeatedly delaying, requiring a change of installer prior to the scheduled date • Partial installation because the inverter had not arrived • Over two weeks to complete the installation • Multiple days taken off work after being assured installers would attend, only to be advised late in the day that they could not • CT clamps installed incorrectly, causing inaccurate monitoring data even though the system passed certification
Customer service was consistently slow, and after lodging a formal complaint, communication ceased completely.
A $200 referral credit promised for referring my sister was never applied.
While the first system was reasonable, the second experience highlights ongoing issues with logistics, accountability, and customer support that remain unresolved after two months.
Update: I've just received my referral credit since posting this review.
I had Goal Solar install a battery system at my house, and overall I’m very happy with their service. The process did take some time, there was delays in procurement and went through quite a few changes, but the team was very patient and supportive throughout. Adam was excellent at the initial stage — he clearly explained the options, helped me… Read more · 1
get the right pricing, and even negotiated to make sure I received a fair and reasonable deal.
After the installation, Max took over as the coordinator and did a great job managing everything before and after the install. He was very responsive and provided strong support, especially when it came to resolving post-installation issues. Max coordinated directly with FoxESS to help with software updates, configuration changes, and other technical matters, which made the whole process much smoother.
Overall, I really appreciate Goal Solar patience, professionalism, and commitment to customer satisfaction. I would confidently recommend them to anyone considering solar or battery installation.
Goal Solar Delivered a High-Capacity, High-Quality 42 kWh Battery System We chose Goal Solar for a major home energy upgrade: the installation of a 42 kWh battery storage system. This was a significant project, and the Goal Solar team handled it with exceptional skill and professionalism. Installation Quality: The installation crew was… Read more · 1
phenomenal. They arrived on time, maintained a spotless work area, and completed the complex wiring and integration of the 42 kWh system meticulously. The final setup looks incredibly neat and well-organized, demonstrating their commitment to quality craftsmanship.
Communication & Expertise: Their project managers kept us informed at every step. Critically, the lead technician took the time to walk us through the system's operation, explaining the charging cycles, emergency backup features, and monitoring app in clear, understandable terms.
Performance: The 42 kWh capacity is a game-changer, providing robust, reliable backup power and maximizing our solar self-consumption. We have already seen a massive reduction in our reliance on the grid.
In summary, Goal Solar provided a truly 5-star experience. They are experts in large-scale residential battery solutions and perform their work professionally and efficiently. A fantastic investment and a team I wholeheartedly endorse.
Recent reviews
We recently added a solar battery to an existing solar set up and are very happy with the service provided by Goal Solar. Frank was their sales rep that we dealt with from beginning to end, a very helpful fella providing transparent costing ensuring there were no hidden costs, happy to answer any questions we had. Ian was their installer who… Read more
turned up on time, was friendly and respectful of the property. Ian was happy to answer technical questions about the install. All in all a great company to deal with and a fantastic price for the product.
Victor from Goal Solar provided me with outstanding service and advice throughout the duration of the process giving me time to think over my options prior to agreement. Such that I chose ultimately to get a system with increased capacity for a package of solar panels (30), large Fox battery (42 kw approximately) and 10kw inverter (approx.). The… Read more
recommended installers 'Focus Solar' were exceptional completing the installation in one day. For anyone considering installing solar either by upgrading or as a complete package, such as myself, I definitely suggest contacting Victor to discuss your options and help guide you through the purchase process. You will not be harassed or pressured into any on the spot purchase. His customer service was exceptional.
Regards, Mark LTW (Brisbane)
I had a great experience with Goal Solar for my battery and inverter installation. The entire process was seamless, with the team arriving exactly on time and providing excellent, professional service from start to finish. Jerry was particularly impressive—he was highly professional, knowledgeable, and made sure everything was set up perfectly.… Read more
I’m very happy with the quality of the work and would highly recommend them to anyone looking for a reliable solar solution.
My experience was the same as below Sales promised and quoted what they couldn't deliver. Installers arrived and said they wouldn't do the job for the quoted price. Advising “this will take all day” I had to agree to another type of install that I didn’t actually want at a new price on the spot or the installers would "walk away" from the job. [Content Removed]
“Goal Solar did an amazing job on my property. The entire team was professional and efficient. Brendon and Jerry were especially great to work with — friendly, knowledgeable, and very helpful throughout the process. I highly recommend Goal Solar to anyone looking for quality solar installation.” Show reply
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Dear Patrick, We’re genuinely sorry to read about… Read more