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53 reviews
1 Vicki  · Contact and Payment issues – No contact details provided & threats made of fraudulent activities. Unable to make contact with no return emails provided only.
1 Margot B.  · Terrible fraud – Tried for 2 months and no effect at all. Now I cannot cancel order or contact them for a refund or where to return product! Appalling
1 John  · Rip Off – Can't work out how to cancel the subscription so had to cancel my credit card.
1 Cathy B.  · Beware!!! – This is definitely a scam. Deceptive advertising, (it shows $, but no mention its $US) & will keep debiting your credit card.
1 Anne  · Not good and false advertising – I have been taking these capsules for 5 weeks and only lost 3 kilos!!! I’m not happy at all!
1 sfstiffa6  · Thanks Tom – Obviously, you have never made a mistake. Maybe try some positive feedback. Check your halo mate......
Jane
Jane
 

It's a Scam – My mother ordered a bottle from their £39.99 special offer email. They took £116.00. She called them and got nowhere then she called her bank who thankfully credited the money and classified it as a scam / fraud. Do not buy, they will take more money from your account than you have agreed to.

Delia
Delia
 

Unfortunately I fell for this scam – I to paid for what I thought was 1x bottle & got 5 & was charged over £239,however I cancelled card straight away so no more money can be taken How can these scammers be stopped & how do I get my money back?

Jo M.
Jo M.
 

This is a 100% scam – Do not purchase from this company. They say on their website saying order can be cancelled any time up until it is dispatched but when the order was asked to be cancelled within 24 hours of placing we were told it could not be cancelled but could be returned once received. Contacted to return once received and were provided with return details.… Read more

Sent items back - package unopened and they said they would refund - 7 months later we are still trying to get our money back. Keep getting emails saying it's been referred to accounts dept and we will be contacted in 3-5 days and never get a response after that. if you want to give your money away, give it to a charity not these scammers.

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Karen Young
Karen Young2 posts
 

Do NOT BUY – Sent second order sent without any authority and charged credit card again - full price. No email advising that they have done this and now will NOT refund as over 30 days. I was overseas and goods sat in sun for months and unusable. Fraudulent transactions and blatant misuse of credit card details. Mailing label is so faded you can’t even read it! Photo attached Company refusing to refund!

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Silvertail
SilvertailQLD5 posts
 

ABSOLUTE SCAM – Stupidly purchased this product. Was quoted an amount of $219 not knowing the amount was in $US. Price came in at $318 AU. Asked for a refund before the product arrived due to medical advise of not being able to take it and am still fighting for the return of my money 1 month on. Even though I have followed all of their instructions for the way… Read more

the product was to be returned. Now contacted the ACCC and A Current Affair regarding this product. DO NOT GET CAUGHT.

Silvertail
Silvertail   

After contacting Office of Fair Trade most of the money has been returned. Lost $65 for handling, sanitising and restocking costs. Lesson learned…

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Tony C.
Tony C.5 posts
  Verified

SCAMMER!!! goldcoast.gold-coast-keto.com – They are definitely SCAMMER. Don't even try to order from this mob. Don't give the your credit card as reading the other reviews, they are going to keep debiting your credit card. I ordered their product and was charged twice. The way it was done was the moment you ordered, it will not ask you how much was it going to charge you but you will… Read more

just be surprise that it charged you more than what you ordered.

Avoid this company at all cost. Speak to your bank... ask them to dispute the transaction... report your card as stolen so that they'll issue you another card.

The company will not refund you the money... they'll offer you credit for $50, for $70 and so on... just don't deal with this company - gold-coast-keto.com

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Carolyn S.
Carolyn S.QLD2 posts
 

Worst service ever. No response – Cancelled membership. Returned new products day I received them. 2months later still waiting on a full refund. Advertises return products within 30days for full refund. Absolutely false advertising.

Recent reviews

John Robinson
John Robinson
 

Gold Coast Keto - Scammers – Unfortunately, it appears that your Gold Coast Scammers have arrived in the UK. Like most reviewers, I took the company for it's word and bought what I thought was 1 bottle of pills, with 2 additional bottles for free for £39, but instead my credit card was charged £197 and I was eventually sent 5 bottles. Again, in what appears to be the common… Read more

process, I contacted them and was told they couldn't cancel my order as it had already been dispatched. I've been going around in circles with them since. Did anyone look up the Australian parent company or report to the Australian police and/or your version of Trading Standards? If so, could you post details please? Many thanks and take solace that you weren't the only one caught out, but I know it stings!!! (For clarity, I'm from Buckingham, UK but this system doesn't take UK postcodes)

Sheila
Sheila
 

Scammed – I was to pay £39.98 and got charged £249 plus £7.36 delivery fees! I didn’t receive a receipt or anything now hoping the bank will see its a scam! I don’t even know if they are legitimate pills

B.V.F
B.V.F2 posts
 

Don’t Buy!!! It’s a big scam I had to cancel my c card to avoid further un authorised charges – Don’t Buy !!! Big scam the sight is misleading the price shown in Australia dollars but you get charged in American dollars. Sight want let you cancel or back out. Had to cancel my c. card because they are trying to make further un authorised changes

MRMG
MRMG
 

Total Scam – Got sucked in by the endorsements and ordered one trial batch. Was later charged for a second delivery, which did arrive, but the product is useless. Only way to stop the continued billing was to cancel my card. Then I get this last week!!!!! What a joke, don't buy, don't fall for it, report them ASAP. I'm looking forward to hearing from the… Read more

fraud squad!

Dear xxxx Thank you for your purchase Gold Coast Keto

We have already sent your order at your address: xxxxxxxxxxxxxxx Unfortunately, we received information from your bank that your payment is suspicious, so we are forced to verify your data.

We were unable to reach you on your contact phone number xxxxx

So you need to pass online verification within the next 3 hours. Otherwise, we will return the item back and forward the information to the Fraud Department and the police.

We hope for your understanding and prompt reaction.

Regards, xxxxxxxxx

Sarah
SarahWA4 posts
 

DO NOT BUY!!!!! – Complete scam! Ordered some to try before reading reviews unfortunately and then they charged me again for another set a month later! I sent them back and still waiting on a refund since January! Also the labels are so dodgy! As soon as I recieved product I didn’t even try taking them! Who knows what dodgy chemicals are in them! Do not buy! You will be ripped off!

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Daryl
DarylVIC2 posts
  Verified

This product is a total scam – Advertise in $AU payments in $USD, order delivered and then repeated 1 month later direct debit from your account, contact them, advise return product and refund agreed, that was in January and still calling and sending emails, they claim they never received return product, have Aus Post tracking and proof of delivery, total rip off Daryl

Margie
MargieQLD
 

Total scam – Sorry I have been totally scammed signed for two bottles to try and then received 5 and then another 5 and also charged again. Have been trying since last October to receive a refund which they promised all to no avail and calling them goes to the Phillipines what a total scam.

June K
June KQueensland
  Verified

SCAM DON'T BUY – I signed up for one batch of 3 bottles of capsules in February. Unable to take them as they caused heart palpitations. A second batch (not authorised by me) was charged and send in April. I have contacted the company to request a return address and refund, but have not received a reply. Should have done more research and found this site for product review before I purchased the goods.

Adrian Garbett
Adrian GarbettVIC2 posts
 

Fraudulent company – I purchased I thought was $67 worth of product in January but was billed $495. I have returned the goods and nearly five months later still no refund.

Louie
Louie
 

Didn’t work – Thought I had just ordered a one off set and I keep getting more and they deduct from my account. Have sent an email but can’t find out where to cancel from

Meg
MegVIC
 

Terrible product – We are still receiving our tablets and have tried to cancel future orders but no luck. How did people cancel the order without cancelling a credit card?

Mon Z.
Mon Z.NSW4 posts
 

My Bank refunded my money – I fell for this product after they advertised that Maggie Beer endorsed the product for weight lose. It’s a long story now but I reported it to the police, scamwatch and ACCC. My bank advised I cancel my credit card so they can't keep taking money out of my account out. There was a lot of paper work involved but today after nearly 4 months, my… Read more

bank has reimbursed me $337 AUD. If you have been scammed go straight to your bank and follow their instructions, and be patient. Cheers, Mon

Cyndi
Cyndi
 

Doesn’t work – I also got fought out on the USD billing. Tried to cancel my order and they would only refund me $90 aud. questioned why all advertisements say gummies and received capsules.

Coryne
Coryne3 posts
 

Scam all the way – I received order late after believing I purchased a one off shipment, however they automatically sign you up to an ongoing subscription without my knowledge or permission. I emailed them to stop any attempts to gain payment from our account.Our bank alerted us to two attempts to access funds however these were blocked. I believed the amount was… Read more

$198 however this was apparently US$ which turned out to be $300AUD.It appears many people have had similar issues.We are are awaiting a response from this business. I tried to call the phone numbers 8664568776 and 8664569776 however I get the same response each time ie:”check the number you have called “.

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Linda C.
Linda C.
 

THIS IS RUBBISH. Been taking for a month with no weight loss. Also they charged me again for more product not ordered – DIid not work as a weight loss supplement. Complete scam. Offered a $70 refund bur wouldn't cancel the order. Wait to see if I get the refund. They said it was set up as a recurring order which I did not agree to.

Tessie
Tessie6 posts
 

BEWARE! Probably a SCAM – Saw ad while reading news on iPad. Placed order of 5 bottles at $198.78 with free delivery on the 10/2/23. Soon after I received email saying order is on the way. Sent an email on the 15th March to enquire as order has not arrived. Received reply on the 18th March stating order was delivered on 29/2/23. I replied back saying I will not be… Read more

enquiring if I received the order. Another issue I have was the fact that instead of paying $198.78, my Amex card was billed $298.08 by a company called Brain Boost Plus 536 E Sandusky, not Gold Coast Keto Gummies. The ad I saw never mentioned about US dollars. BTW this supposedly was promoted by Christie Swan. I phoned 02 80690109(provided) was told it is USPS responsibility for the order and that I should phone 18002758777 but when I did, it is no longer connected. So basically I lost my money.

Tessie
Tessie   

I contacted Dept of Fair Trading and notified of my predicament. Tried to complain online but… Read more

JosieJ
JosieJNSW5 posts
 

DO NOT ORDER FROM THESE PEOPLE!! THIS IS A SCAM – DO NOT ORDER!!! I should've read all these reviews initially!! and feel so stupid not realising this was an obvious scam. I had purchased some vitamins, and originally clicked on the order - however they charged me $198 USD ($300 AUD) automatically when thats not what I ordered!! I then realised after payment it automatically signs you up for a… Read more

subscription. So I immediately got in touch with them and after 3 emails they said they would refund me $70 USD within 10 business days, but it's now been 3-4 weeks and I have been in touch with them twice with little to no response and them reassuring me that I am unsubscribed from the automatic payments and they will refund me.

They have now just charged me ANOTHER $300 from my account!!! I don't know who to go to or how to stop these payments and now I have no money left for rent this week!!

The charges on my card were from 'Brain Boost Plus Sandusky Oh USA'

JDKD
JDKDWA2 posts
 

Should not be allowed to advertise on the Web – Advised by Dr to try a keto diet. Surfing the Web for some information, an advertisement popped up for Gold Coast capsules at a special price of $67.57 AUD. Thought was worth a try. As always, immediately after the purchase I checked my credit card and to my horror I had been charged for 7 items at a cost of $290.68. Immediately put a stop on my… Read more

card. A few days later noticed I was also charged foreign transaction fees. My bank is now trying to recover my money. Goods have not arrived and if they do, I will refuse to accept delivery. The company refuse to accept that there is a dispute concerning this ‘order’. Do not make the mistake of purchasing from this company. It will cost you.

Suzie
SuzieNSW3 posts
 

Don't buy this product!!!! – I stupidly bought this product because I saw a Facebook ad saying Maggie Beer recommended it! Only to find out immediately after purchasing it that this is not correct. The amount withdrawn from my bank account was NOT the amount advertised, but was in US dollars which was considerably more than the AUD amount. I emailed Gold Cost Keto for an… Read more

immediate refund but was told this could not happen under 3 months. After the product arrived I immediately posted it back to the warehouse in Altona Vic and waited 60 days before the refund arrived in my bank account only after threatening that I would contact the ACCC to complain. The amount of refund was $109 less than I paid for it. I am awaiting a reply as to why this is so. Have not heard anything.

LJM
LJMQLD5 posts
 

Total scam – Ordered one bottle of this product and was billed $409 for five!!! Sent email to cancel order and was told order had been sent which was total crap as how could they process order in less that 5 minutes!! Total scam as can’t contact them and won’t reply to emails!! Have contacted my bank to cancel credit card payment. THIS IS A TOTAL SCAM! Don’t be sucked in.

Julie M.
Julie M.4 posts
 

Shame on you for taking people’s money! – This product is a scam. The advertising is totally deceptive so don’t be taken in. Haven’t tried the product but they’re using Cate Blanchett as someone who swears by them. Give me a break!

Colin
ColinVIC2 posts
 

Unauthosrised debits – Unauthorised debits made by this company once they have your credit cqard details, do not touch!

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