Golf Box

Golf Box

Golf Box
3.8

165 reviews

PositivevsNegative
68% · 11251 · 31%

Return Claim MadeYes · No
Product Quality
3.8
Shipping
4.0
Customer Service
4.0
Brand Manager for Golf Box? Claim your listing.

Reviews

165 reviews
Marty
Marty
  Online store
Rob
Rob
  Online store

Never again Golf box

After purchasing a Garmin s70 and trying it on to find it doesn’t fit they refused refund. If it was purchased in a shop I would have had the opportunity to try it on my wrist. Show details
Product Quality
Whelo Pete
Whelo PeteSydney, NSW6 posts
  Online store

Package took 19 days to arrive after many complaints. Worst customer service ever!

Ordered clubs online on 15/1. As of 2/2/24 they finally arrived. The caveat is large items go via road. Then get lost it would seem. Took 7 days just to leave Perth. No one would call me, no one would call the courier (couriers please) and they had no idea or interest in where my golf clubs were. Worst company I have ever dealt with. Do not purchase through them. They just fob you off continuously via the same emails and you cannot call or speak to anyone. I had to lodge my own complaint with the courier just to get my clubs found and delivered. What a joke.
David H.
David H.Perth, WA3 posts
  Physical store

Great store with excellent range and knowledge

I recently became reinvigorated in my interest in golf and after attending the Joondalup Golf Box store was blown away by their range, prices and product knowledge. Bought my 3 x new Taylormade MX4 drivers from there and will continue to go back. Prices were great and the Manager Josh so happy to assist and let you use the clubs on the simulator before you purchase them. Well done Golf Box Joondalup. Show details
Scott
Scott3 posts
  Online store

Multiple online purchases

I purchased a set of irons, then a driver, some clothing, then putter and boxes of balls. Every transaction was easy, the delivery is very prompt, and I would rate the Golfbox online service as first rate. Keep it up....great stuff Show details
Geoff McK
Geoff McKPerth, WA3 posts
  Online store

Simply disappointing

I ordered gloves men’s left M (rh golfer)
I received “cadet” size.
I wasn’t able to speak with anyone, had to email them, as they work from home????
Aaron replied and told me to read the T&C’s, was uncompromising, and wasn’t interested.
I have dealt with the Golf Box for many years. I’ve been a loyal customer !!
No attempt to resolve the issue, no fair interaction.
No issue resolution process - just stiff ….
Golf Box are doing a QANTAS with their customers Show details
alex l.
alex l.Sydney, NSW
  Online store

DO NOT ORDER FROM HERE

ZERO STARS - PLEASE DO NOT ORDER FROM THIS PLACE.

Placed an order for various golf clubs and equipment worth over $1700. Items were simply not delivered and I had to deal with Aaron from their sly and deceitful customer service team. They will not offer a refund as requested or deliver the missing items, instead they tell me to contact my home or contents insurer. AVOID AT ALL COSTS AND SHOP ELSEWHERE

Coop
Coop5 posts
  Online store

PXG Driver

Brought a PXG Driver from Golfbox make sure you read the Product Information at the bottom of the page no head cover came with it maybe they could be a little more upfront with this plenty of information not hidden
Product Quality
Shipping
Susan
SusanMetropolitan Adelaide, SA
  Online store

Beware you have to pay for returns

Quick delivery service but I bought a wrong size and now have to pay $13.00 for a return. They do not make this clear when purchasing. Disappointing when so many other companies offer free returns. Show details
Product Quality
Shipping
Pam G.
Pam G.South East Queensland, QLD2 posts
  Online store

Exceptional price and service

Ordered Calloway golf shoes online on August 23rd and received the parcel the next day!! Excellent price and service; would highly recommend Golf Box!! Show details
CCSE C.
CCSE C.Sydney, NSW7 posts
  Online store

Super quick delivery

I have ordered a couple of times over the last couple of weeks as they have a few specials online. In both cases I received all the goods within 2 business days, if not the next day. All goods were wrapped and arrived new as expected. I can only rate them on the service that I used. Easy to order online and super fast delivery. Show details
Product Quality
Shipping
Unhappy customer
Unhappy customer
  Online store
John M
John MAU5 posts
  Verified Online store

Delivery

Purchased a Wilson Fairway wood online. Price was lower then local stores (Sydney) and delivery was only a couple of days. Show details
Flex M.
Flex M.Greater Melbourne (Inner), VIC
  Online store

Horrible customer service

They're fast but when they stuff up they expect you to bend over for them to correct the mistake. Look to a business that values return customers. Show details
Marcus B.
Marcus B.South East Queensland, QLD
  Verified Online store

Pretty Disappointing Response from Golfbox

We bought two sets of clubs from Golfbox. The top of the driver on the
Wilson Deep Red Junior Package - Ages 11-14 collapsed after two uses on the range. It was not abused in anyway. It is simply bad quality. We are now left with having to go to Wilson to try to get a warranty claim after Golfbox rejected it because of reasons which are not beyond the wear and tear any normal golfer would put on a club. For a club to collapse after used properly by a 12 year old boy it would have to be extremely poor quality. The flex in the clubs is also extreme. Show details
Product Quality

Questions & Answers

John okane
John okane · Online store

Do you sell golf bags

Jim Bailey
Jim Bailey · Online store

Price of 14 Jumbo golf club soft
fee club grips please

koko
koko · Golf Box

Is there any after payments also do you send out extra goods with out my permisson?

Bruce Simpson
Bruce Simpson  

Hi Koko, Any time I buy from Golf Box I have only paid for what I ordered and no, I have never received extra goods, except, on one occasion, they included a free gift of golf tees. Excellent service!

Extra Information

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