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Good2Go Travel Insurance - The Works

Good2Go Travel Insurance - The Works

5.0 from 5 reviews

Reviews

Review distribution

5 star
5
4 star
0
3 star
0
2 star
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1 star
0

Brent E

Brent ESydney, NSW

  • 18 reviews
  • 3 likes

Great, good service

published

Made a claim for lost property as soon as I got back from my trip, lodged a claim with all the paperwork, one week later received an email stating that my claim has been approved and will be paid to me within 3-7 business days.
Perfect!

Only inconvenience is that you need manually fill in and sign a claim form and email/post to them.

Thanks G2G/AIG

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationNew Zealand and North America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimLost/Stolen Property
Claim Resolution Time1-2 weeks
Claim ApprovedYes
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Karen

KarenGreater Melbourne (Metropolitan), VIC

  • Verified customer

Efficient and professional service

published

Our claim was dealt with in a timely and professional manner. I was very happy with the service provided and would use them again. Also, the premiums were very affordable for our large family with adult children travelling together.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimMedical
Claim Resolution Time2-4 weeks
Claim DateJanuary 2019
Claim ApprovedYes
See all answers
  • Verified customer

Easy navigation of website

published

Straightforward process to get insurance when I left it nearly too late. I clarified the existing health problems and found I didn't need anything extra so I booked the insurance. It was competitive and I left feeling much better.

Insurance claim madeNo
  • Verified customer

Claimed with no issues

published

Have used Good2Go insurance for several trips to the US, and have never had to use it. When I recently got food poisoning, they refunded me no problems, I just had to make sure I had all the receipts etc.

My only (very minor) complaint is that the claims process was fairly confusing - I called them up, then was given an email for their parent company, as well as a PDF to fill out, and then a different form, then the PDF itself gave me a different email address to send it to. It was all processed with no problems, so not a big deal, but an online portal where you can upload documents and log-in to see your coverage and claims would be much better.

Insurance claim madeYes
1 comment
Good2Go Travel Insurance
Elliott P.Good2Go Travel Insurance

  • Verified customer

Good value, and the service was great when I needed it

published
Insurance claim madeYes
1 comment
Good2Go Travel Insurance
Elliott P.Good2Go Travel Insurance

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Questions & Answers

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Details

CategoryTravel Insurance
Contact Number 1300 290 217
Email Address enquiries@good2gotravelinsurance.com.au
24-Hour Phone Contact No
Online Live Chat No
UnderwriterAIG
Maximum Age Covered 70 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death$25,000
Emergency Dental$2,000
Pregnancy (max weeks) Not Included
Resumption of Journey $3,000
Hospital Cash Allowance$50 per day, up to $6,000
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of Income$5,200
Permanent Disability$10,000
Luggage & Personal Effects
Theft of Cash $500
Delayed Luggage $300
Credit Card Fraud$3,000 as part of Travel Documents cover
Travel Documents / Passport $3,000 as part of Credit Card Fraud cover
Maximum Single Item Limit $3,000 (Cameras, Laptops, Golf Equipments)
Luggage & Personal Effects $15,000
Ancillary
Personal Liability $2,500,000
Rental Vehicle Excess $4,000
Motorbike / Moped Coverage Included up to 126cc
Domestic Pet Care Not Included
Special Activities Packages
GolfNot Included
CruiseNot Included
Adventure Included
Snow / SkiIncluded
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