Goodtel Mobile

Fantastic customer service. Competitive price and coverage has been reliable Show reply

Their customer service is very responsive, and they reach out promptly via email. I have had to contact them a few times to setup my account and such, and in the most recent interaction, they explained what was going on with my attempt to setup… Read more ·  1

direct debit, and sorted out everything relating to my issue.

10/10 customer service, from a company that puts a focus on being helpful.

Love the booking link in each email, Alexiz followed up regularly

Great telco – I’ve been using them for my mobile plan for over 6 months now and have had no issues. Their online portal is a bit amateur but I don’t mind as I love knowing that half the profits from my plan are donated and that they’re B Corp certified.

Awesome service – Awesome service Excellent communication and quick professional response and data speed is sufficent Show details

Responsible Telco and Great Service – Service staff went out of their way to provide environmental statements and back up the companies claims. The companies foundational goals appear genuine, achievable and to be a continuing trend. And honestly, they are the only verifiably responsible socially and environmentally minded telco in Australia at the time of writing this. I live rural… Read more ·  1

and no difference in performance to other telcos in the area, so same performance with a better company. Everyone wins.

Worth making a change – Nice company with good social values. Telephone support is good. Happy with Telstra wholesale coverage. Show details ·  1

Glad we switched – So glad we made the switch to Goodtel, the service and coverage are great. We live remotely, so that's a bonus. Show details

Good but can be better – Make it easy for us to buy data when I want to buy another 100gb for 38 dollars. Let us not wait for the expiration date of the recent data.

Easy change-over process – I was contacted by a broker about my power contract and she told me about Goodtel vs Telstra. She switched me over to Goodtel and my monthly payments for my usage were a third of what I was being charged. The change over happened as soon as I received my new sim card and the activation process was so easy and I was up and running in no time. I… Read more

have had great coverage and uninterrupted service since. I would recommend Goodtel to anyone thinking of getting a better deal for their phone and data service.

Excellent! – Extremely easy to sign up. The price is right. $40 cheaper than Telstra. Rollover of unused data that never expires is a great bonus. Also, half the profits go to a charity of my choosing. Goodtel use the Telstra network and I get 5G as well. I am extremely happy with my new provider. Show details ·  1

Super impressive – Very impressive. I was on Optus, now on Telstra through Goodtel. Service is better, it’s cheaper and I’m doing good for society….. winner winner chicken dinner! Show details ·  1

Excellent reception, great price and good causes – I was after a cheaper phone plan and I’ve had reception when others haven’t. Plus I’m feeling good that some of my bill is going towards a good cause. My partner has even joined now after she got jealous :) Show details

So good, I haven’t even had to think about it – The coverage has been excellent. I haven’t had any problems. Sign up and activation was easy. Love the company’s ethos. Show details ·  1

Couldn't be more happy about it! – I have been with Goodtel Mobile for a couple of weeks now and everything is working perfectly, plus the support has been of huge help while setting up considering that I just arrived from overseas. Network coverage is extremely good, never had an issue so far and I feel grateful that I can contribute to good causes with my mobile plan. Superrecommended :) Show details ·  1

Cheaper, great service and an ethical choice – I’m really happy with my decision to switch to Goodtel. My current plan is cheaper than with my previous provider, the service is superior and best of all, half of the profit goes to charity. When I made the move to Goodtel it was seamless. I’ve had no issues at all and the customer service has been excellent. Highly recommend!!

A great service! Good for you, good for a charity! – Its on the Telstra network so exactly like being on Telstra yet paying a crapload less and they give 50% of their profits to a charity of your choice! 20GB of Data for $33 postpaid. You get to choose from a great list of charities to donate to.  Show details

Great value and great ethics - together at last – I switched from Optus to Goodtel last year and have never looked back. The service had been prompt and easy. The value is incredible being significantly lower than the deal I was getting with Optus which had stuck with just because I was too busy to switch. And the service has so far been faultless. On top of this I have more data than I can use,… Read more

and I know that the profits are being put to good causes.

Big phone companies have held a monopoly for too long, making obscene profits for very little effort. It’s great to know that you can get better service, from a small, ethical Australian business.

Don’t be lazy, do yourself a favour and make the switch.