Google Nest Wifi

Google Nest Wifi

MPNs:GA00595-AU, GA00822-AU, GA00823 and GA00823-AU
Google Nest Wifi
3.1

44 reviews

PositivevsNegative
43%16%41%

Number of Connected Devices 13.971 devices
Build Quality
3.6
Value for Money
2.9
Ease of Setup
4.0
Reliability
3.1
Wi-Fi Range
3.7
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Reviews

44 reviews
44 reviews
Blane F.
Blane F.Sydney, NSW19 posts
 

Ok at start then went bad

Brought 3 years ago and since start of this year kept dropping out while gaming
And thought it was the internet company they said the Google nest might be bad replacement with tp link mesh nest and works amazing
No drop out disappointed in Google I think paid $600 - $700 with 4 Show details
Overall
Build Quality
Value for Money
Functionality
Tracie S.
Tracie S.
 

Product ineffective if you change your modem

Optus issued a new modem and I was on the phone with Google for 2 hours troubleshooting trying to reconnect the Google nest to the new router.
Was then told to send it back to Google (the 1 google router plus 2 add ons)for a replacement. Google sent me back just an add on….
Emailed and explained what happened . Have had to provide spatial numbers, pictures of the nest I sent, proof of purchase etc. 5 emails later and 6 weeks and still it’s under investigation.

Product only useful for initial set up and after service is aweful.
Would not recommend this product. Show details

Functionality
Wi-Fi Range
Satya
SatyaWestmead9 posts
 
ricdanger
ricdangerGreater Melbourne (Metropolitan), VIC11 posts
  Verified

Easy to use - terrible reliability

I have a Nest system with router and 4 access points. Set up is a breeze and the family controls are very good. However, it is incredibly unreliable. Originally it was OK, but it is significantly degrading with age. These are only 2 years old. Typically now I have multiple drop outs per day requiring full system reboot. One of the access points completely died last week. As informed consumers we expect greater reliability and durability for this kind of product. Show details
Overall
Build Quality
Functionality
Jonathan R.
Jonathan R.Greater Melbourne (Inner), VIC
 

Nice product but

This router (and the wifi points too) regularly need restarting. Google has helped with trying to fix it and they have even replaced it, but I still have the same issue.
I like the features but I can't recommend it.
Kev
KevPerth, WA
 

25% subscription increase

Owned the Google Nest for a year, and just got hit with a 25% increase from $9 a month to $12 a month subscription just to be able to save video's when I need to. Safe to say I have cancelled the subscription. Stay clear. Show details
Overall
Build Quality
Functionality
Lkolo2
Lkolo2South East Queensland, QLD10 posts
 
Overall
Build Quality
Value for Money
Functionality
Yudhi Radiananda K.
Yudhi Radiananda K.Greater Melbourne (Outer), VIC
 

DO NOT BUY! FAULTY PRODUCT AND USELESS CUSTOMER SERVICE

My Google Nest Wifi Point keeps disconnecting every now and then since the beginning of this year. I have contacted their customer service more than five times, and have done a hard reset a few times yet the problem keeps coming back. When it's time to claim the warranty, they kept me waiting for almost a month without further information or follow-up.

Do not fall for "Google" name and look elsewhere if you don't want to waste your time. No more google product for me! Show details

Build Quality
SundarRaman V.
SundarRaman V.Sydney, NSW
 

Product will not last long

I have add the 3 pack nest wifi purchased in 2020 August. One of the point has gone bad in a little over 2 years, the team says it is out of warranty. I have an old Cisco modem from 2006 that still works. If you want reliable mesh systems look else where. Show details
Overall
Value for Money
Functionality
Rob
Rob19 posts
 

Very hard to set up and no tele-support available

I was having problems with my google nest and tried to contact the support through the google home app. and they said it was outside operating hours. This happens all the time. sometimes it worked sometimes it doesn't.
dynac92
dynac925 posts
 

Expensive and need subscription

Batteries are good for weeks however needs to subscribe for better options and goes up the more you want, better buying standard system cheaper and free Show details
Overall
Build Quality
Value for Money
Functionality
John
JohnSouth East Queensland, QLD11 posts
 

Wi-fi points always going off-line

2 nest devices continually go offline.
Unplug power and re-plug and we good for another week.
Utterly pathetic system and a waste of money.
No manual - nor even a downloadable one. Just pages and pages of web fox-holes that get you nowhere.
Totally off Google products Show details
Overall
Value for Money
Functionality
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JOSHT
JOSHTSouth East Queensland, QLD3 posts
 

Good but very difficult to setup and configure

I've spent hours now trying to set this up and the whole Google Hub experience has been extremely difficult. If you're not tech savvy (particularly In IT networking) then you'll have a very difficult time getting this to work with Google Hub. I believe the technology needs to advance a lot further before this becomes 'great'. Right now I feel it's still In very basic stages and needs a lot more work from Google's end. I'm disappointed in them as a company though. Show details
Overall
Value for Money
Functionality
Amber N.
Amber N.Metropolitan Adelaide, SA
 

Avoid if you want reliable internet with NBN

Google Customer Service blame everyone else, from ISP (Aussie Broadband), which has a strong signal to the iPhone and MacBook not being compatible and I should change to Android!
I would buy if you love the hold music and speaking to customer service people and not getting any improvement. Show details
Functionality
Wi-Fi Range
Mick
Mick19 posts
  Verified

Woeful. And no manual exists so very hard to troubleshoot

What an appalling product. Only works intermittently. And astonishingly Google decided not to write a manual for the product (how that is legal I will never know). So it is incredibly difficult to try to troubleshoot. Best avoided. Show details
Functionality
Ease of Setup

Questions & Answers

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Details

CategoryRouters
Price (RRP) $229
Frequency BandDual-Band (2.4GHz, 5.0GHz)
FeaturesMesh Compatible and Mobile App Control
Wi-Fi Standard802.11 a, 802.11 ac, 802.11 b, 802.11 g and 802.11 n
Weight0.38 kg
  • GTIN12: 193575001937, 193575001982, 193575002057, 193575002088 and 842776107282
  • MPN: GA00595-AU, GA00822-AU, GA00823 and GA00823-AU

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