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Go Run Solar

Go Run Solar

5.0 from 91 reviews

See the Best Solar Retailers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
87
4 star
4
3 star
0
2 star
0
1 star
0

Gotam

GotamQueensland

Excellent service and Great service

published

Good service. David came home to fix the problem we had after changing WiFi password.
Credit over $600 from solar export over 6 months.
Must recommend for solar from Gorun solar to family and friends.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Julian

JulianSouth East Queensland, QLD

Service par excellence

published

Chaitanya Dave was extremely patient, helpful and professional from the get go. He answered all of my queries and followed through on all of me expectations from the first introduction all the way through to the project delivery and final handover and commissioning. The after sales service was even more amazing and I have recommend him to all of my mates.
Julian

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Qcell
See all answers

Excellent service. Friendly guidance.

published

Go run solar explained in detail the benefits and the process. They were on time and professional with insyallation. After the installation they followed up and helped with app insyallation, warranty etc. Very happy!

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Excellent service

published

These guys were brilliant for me. From start to finish, organised and on time. Installation was professional, quick and really great quality. Highly recommend for anyone looking to get solar.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Ned

NedSouth East Queensland, QLD

Perfect job

published

Whole process is easy all paperwork taken care no problems from start to finish. Recommend these guys to everyone who want quality installation. System production is very good in low light

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.615 KW
Purchase Price $4,500.00
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Sarah

SarahSouth East Queensland, QLD

  • Verified customer

AAA+++ for Solar

published

The sales pitch was informative, believable and not pushy. On signing up the process was swift and easy. The installation team were very professional and knowledgeable and did a fantastic looking job. A heap of emails and information came flowing in about the system and warranty and what to do once the network team had added the solar to the network. Had issues with adding the inverter to our wifi and they had no hesitation in coming out to see me and help me through the process with the app. Would reccomend Go Run Solar to anyone thinking of going solar.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Pradip

PradipSouth East Queensland, QLD

Great customer service at affordable rate

published

Chaitanya provided great customer service. Answered call everytime with smile. They have great installation tech did owesome job. Great finishing in installation of panels and also inverter
Strongly recommend to use Gorun solar....

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Longi
System Size6.5 KW
See all answers

Great service

published

Dave was really happy to help, my internet was not good enough for what we needed to do but said no problems to come back once I upgrade my internet. He was helpful

Return Claim MadeNo
Warranty Claim MadeNo
Dasoroth Paul

Dasoroth PaulSouth East Queensland, QLD

Excellent service and great commitment

published

I am really happy with their service. They upgraded my solar pannel even after final agreement. For any issues they helping like meter upgrade, WIFI settinngs, best deal of feed-in tariff. Excellent after sale service. I would happily recommend to family and Friends.

Value for Money
Product Quality
Customer Service

The reviewer stated that an incentive was offered for this review

Great Product Knowledge and After Sale Service

published

Solar system installed in Aug 2018. Great product & service. David dropped by last week to help me reinstall Fronius app and reset password as I had a new modem with new password. David also had a quick look on my electricity bills and pointed a few things on the bill that I maybe able to get a better feed-in tariff. Excellent after sale service.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Anthony

AnthonyQueensland

My Sales Agent David Chaitanya did a great job, from start to finish. Payment Plan is perfect, Solar became affordable.

published

Installers are good, workmanship is good. Installation of the panels and Inverter is good.

To early to rate the company’s after sales service for now.

But, from negotiations, start to finish is all good.

Value for Money
Product Quality
Customer Service
Installation
Panel Purchased Longi
System Size6.6 KW
Purchase Price $5,100.00
See all answers

After sales service excellent, will recommend gorun solar

published

Very happy with after sale service. Very easy to contact and helped me with my power bill. Happy with system provided and production is doing beyond expectations. Happy to recommend to family and Friends

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Mandy

MandySouth East Queensland, QLD

  • 2 reviews
  • Verified customer

A great help

published

They were very helpful and made this process a lot easier. I was avoiding getting solar system due to the stress involved. But they have done most of work for me.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Great communication very happy

published

Go run solar did great work I was very happy they explained everything and especially on the day of installation please contact chaitanya he explained the process very well definitely will recommend to family and friends

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Gowatt
Purchase Price $3,250.00
See all answers
Angela

Angela

  • 2 reviews

Great after sales service

published

We had an issue these past few days with our Solar production meter not working.
I messaged the installer and heard nothing so I contacted David who was onto it straight away.
He contacted the right people and had it all sorted within a day.
Very happy with David's service on our 18 mth old system

Value for Money
Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
See all answers

Good service was provided throughout the installation process

published

Was easy to access
Everyone was Informative and helpful
Explanation was provided. We are happy with the service provided from the start till the completion of the installation process. Would recommend to others

Return Claim MadeNo
Warranty Claim MadeNo

Excellent service and price

published

Panel installation was fast, neat and professionally installed.

Installers were on time an finished the job before the scheduled time.

Happy with the service and the pricing which was offered from Gorun Solar


Malou

Malou

  • 2 reviews

Great service even after 2 years of having the solar system.

published

Easy to contact. They right away acted on my request to reinstall software on my phone. Michael has been very friendly and helpful and professional about the way he gave the service.

Return Claim MadeNo
Warranty Claim MadeNo

Al

Alaustralia

  • 3 reviews
  • 3 likes

Excellent service

published

The company certainly lives up to the reviews. Prompt replies to any questions and fantastic customer service. Special mention to Chaitanya who patiently reset my smart meter when it got rebooted by accident.

Wouldn’t hesitate to recommend them to anyone.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Juju

JujuSouth East Queensland, QLD

Great service, reliable and informative

published

Everyone we met from GoRun solar has been fantastic. Jay came to explain the solar panels and answered all our burning questions. Michael came to help set up our WiFi for fronius. We have to say they have been so friendly, professional and helpful. Answered all our questions and helped us understand the system better.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Longi
System Size6 KW
Purchase Price $4,500.00
See all answers

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Questions & Answers

rudi

rudiasked

System asked me to shut down inverter what I did then I turn the system back on and now I have iritic unstable reading what is wrong? any suggestion?

No answers

Get an answer from our members and Go Run Solar representatives

Details

CategorySolar Retailers
Contact Number 1300 856 678
Email Address info@gorunsolar.com.au
Online Live Chat No
After Sales ServiceYes
Services ProvidedSolar Product Retailer
Clean Energy Council Approved RetailerNo
Solar Connection TypeHybrid

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